Health Literacy Development through Provider-Patient Interaction on Diabetes

Running head: PROVIDER-PATIENT INTERACTION
PROVIDER-PATIENT INTERACTION
Name of the student:
Name of the university:
Author note:

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PROVIDER-PATIENT INTERACTION
Project on health literacy development through provider patient interaction in health promotion
sessions on diabetes:
Part one:
Project goal:
The goal of the project was
 To help the patient in developing health literacy about the disorder of diabetes. The
audience is mainly belonging to the age cohort of 35 to 65 who were mostly exposed to
development of diabetes. The goal of the project is to communicate to the cohort and help
them to develop ideas about the pathophysiology of the disorder and how unmanaged
blood glucose level can affect other organs of the body resulting in threatening situations.
 Secondly, the project also aims to help the patients in developing self-management skills
by which they can manage their blood glucose level and keep them in control through
exercises, diet maintenance and proper medication adherence.
 Third, the project also aims in communicating about the importance of screening sessions
as a preventative measures for diabetes in a regular manner. The patients would also
communicate the methods for handling the glucometer successfully.
Project outcome objectives:
The outcome objectives of the project would be:
 Patients would be able to understand the causes, signs and symptoms, prevalence,
medication and different aspects of the disorder of diabetes properly

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PROVIDER-PATIENT INTERACTION
 Patients would be able to undertake self-management interventions by which they can
manage their blood glucose levels successfully. They would be having the ideas about
exercises, physical activities, diet management and medications would be managed to
prevent or overcome the complications of diabetes (Arnold & Boggs, 2015). They would
be able to develop self-coping abilities and feel motivated towards the change.
 Patients would be able to understand the importance of screening sessions at a regular
manner. Moreover, the affected individuals would be able to use their glucometer in
proper ways so as to ensure that their blood glucose level in under control (Betsch et al.,
2016)
Post situation and audience analysis:
Analysis of the situation and the audience helped in understanding the causes of the
failure of the project. Group education sessions were developed thrice a week where each of the
members of the healthcare professional team was the speaker followed by the others in the
subsequent days. It has been found that the verbal discussion of the various important
components of the diabetes education session were not completely understood and remembered
by the audience. The main reasons for the failure of the project were four types of
communication issues. One of the reasons was information overload. Information overload takes
place in communication when excessive flow of data or information results in detrimental
physical, psychological, social as well as computational effects (Edelman et al., 2017). The brain
cannot process the information effectively because of accumulation of too many information
within a very short time resulting the listeners to feel either blank or recover only broken
information. As the professionals had delivered too many information to patients than their brain
could process and this resulted in loss of information to them (Eldredge et al., 2016). Another