This assignment discusses the case of HCL and its implementation of project portfolio management. It explores the benefits of project portfolio management, challenges faced, and methods used for evaluation.
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Running head: PROJECT PORTFOLIO MANAGEMENT PROJECT PORTFOLIO MANAGEMENT Name of Student Name of University Author’s Note
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1PROJECT PORTFOLIO MANAGEMENT Executive summary The organisation chosen for this particular assignment is HCL. There are various results that have been derived from the research carried out in this report. The results include the fact that HCL has been investing in the right projects like strategic management, resource planning and many more, it could be stated such because the project management portfolio management has numerous strategic advantages like better management of organization. The changes brought about by implementation of project portfolio management can become more important due to the pressure on the organization for keeping in pace with various changes. HCL has not yet optimized its capacity because it needs to undertake a change management plan. HCL has initiated in executing the project portfolio management, and it has also realized the promised benefits of project portfolio management. . Some promised benefits that have already been realized by the organisation include simplification of works, providing better strategies to plan various decisions that are to be undertaken within the organization. Some methods that are used by the organization include performing risk management, monitoring the project delivery success. The usage of chosen strategy has helped HCL to prioritize the activities, perform them sequentially.There are also some challenges which can be faced by the organization while using the present method in case it has to be operated in the global environment include an increase in demand and reduced resources.
3PROJECT PORTFOLIO MANAGEMENT 1. Introduction Organisations usually run numerous projects at a time;this contributes as a reason for which it is important for them to manage a project portfolio. This would help an organisation to categorize the projects undergoing within it and align them along with the organisational goals (Kaiser, Arbi & Ahlemann, 2015). Project portfolio management is a specific process of management, which consists of methods that aim in helping the organisation in acquiring data and then sort out the projectsbased on criteria (Aiello &Gatti, 2017). The organisation chosen for this particular assignment is HCL. This assignment discusses the case which states if the organisation is using the right projects, if the organisation has optimized the capacity, how appropriately did the organisation execute the project portfolio management, it further discusses the fact if the organisation absorbs all the changes and if the organisation has realized the promised benefits provided by the project portfolio management (Archibald & Archibald, 2016). The assignment discusses the method that has been used by the organisation to evaluate the entire project portfolio. It further justifies using the method in the comparison of other available methods. These points are elaborated in the discussion part in a detailed manner. 2. Situational context Is the organisation investing in the right projects? HCL is investing in the appropriate projects such as expansion of market, strategic management, resource planning and many more, it could be stated such because the project management portfolio management has numerous strategic advantages (Stettina&Hörz, 2015). This is because the project portfolio management has an ever increasing rate of change across the world as well as in the organisations. The changes brought about with the help of implementation
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4PROJECT PORTFOLIO MANAGEMENT of project portfolio management would become more and more important because of the pressure on the organisation for keeping in pace with the changes along with taking about a lead role in this particular field (Costantino, Di Gravio & Nonino, 2015). The investment in a particular project portfolio management would bring about various changes in the organisation such as a consequent increase in uncertainty and complexity; this would as a result provide a higher rate of flexibility to the organisation. Is the organisation optimising its capacity? The organisation has not yet started to optimize its capacity because it requires the organisationtoundertakeachangemanagementplanbyimplementingprojectportfolio management. The optimization of the capacity of the organisation would be tested after the process of implementation of these processes is over (Jenner, 2016). How well is the organisation executing? The organisation has initiated in executing the project portfolio management, it is progressing the plan in an effective manner, but there is a lack of cooperation. The entire process of implementing project portfolio management would require the employee to cooperate in the process, this lacks in HCL. The employees need to be convinced on the introduction of a new management system and they must cooperate with the management in bringing about the change within the organization (Muller, 2017). Besides this, the organisation also does not have enough resources that would be required to implement these changes. The organisation requires access to enough resources along with various technologies that would be helpful for it in carrying out the entire process. The access to technologies would not only help the organisation in bringing about the change but also help the employees in getting acquainted with the changes environment. Can the organisation absorb all the changes?
5PROJECT PORTFOLIO MANAGEMENT Initially it would be difficult for the organisation as well as the employees to absorb variouschangeswhichwouldbedoneaftertheimplementationofaprojectportfolio management (Nonino, 2017). This would not be difficult for a long period. The organisation can make the employees to undergo various training sessions that would be helpful for them to understand the advantages provided by the changes within the organization (Sánchez, 2015). Is the organisation realising the promised benefits? The organisation has been made aware of the promised benefits of implementing project portfolio management. It has realized regarding some of the benefits because it has initiated the implementation of project portfolio management. Some promised benefits that have been realized by the organisation include simplification of works, providing better strategies to plan various decisions that are to be undertaken within the organization (Siew, 2016). One more benefit that has been realized includes comparing the project. The organisation gets to compare various projects and chose one among them which has high chances of success and provides benefits to the organisation. 3. Portfolio evaluation What method is the organisation using to evaluate its overall project portfolio? The organisation HCL technologies are using various methods for evaluating the overall impact of the project portfolio. Some methods that are used by the organisation include performingriskmanagement,monitoringtheprojectdeliverysuccess.Performingrisk management helps the organisation in calculating the areas that need more attention and the areas that are performing well, hence the concentrate on the weak areas even more and try to improve the impacts provided by the project portfolio management on HCL (Aiello & Gatti, 2017). Besides this, the organisation also undertakes the monitoring the performance of the project, the
6PROJECT PORTFOLIO MANAGEMENT processof monitoringhelpsthemto knowtheimpactof projectportfoliomanagement. Prioritization helps the organisation in ranking all the components in the method of project portfolio management, this helps them to perform the tasks sequentially and hence it helps them in evaluating its entire project portfolio. What is the justification of using the chosen method in comparison to some of the others that are available? The usage of chosen strategy has helped HCL to prioritize the activities, perform them sequentially; this helps them in the entire process of evaluating the impacts of project portfolio management whereas other available options would not provide this benefit.Some more methods that can be used by HCL include total cost total revenue method and marginal cost marginal revenue method for maximizing the profitability, providing optimal balance and supporting the strategy of the enterprise. These techniques would help the organization in creating a specific strategy which would include markets, customers, products and competitive emphasis. They would also understand the budget or resources that are available for the purpose ofbalancingtheprojectportfoliomanagement.Amongallthemethodsmaximizingthe profitability is the one that would be advantageous for the organization. Are there any challenges that the organisation might face in using the current method if it were to operate in a global environment? There are some challenges which can be faced by the organisation while using the present method in case it has to be operated in the global environment include an increase in demand and reduced resources (Stettina & Hörz, 2015). This challenge is considered as a major one because to use this method in a global environment, the demand of this method would be very high due to
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7PROJECT PORTFOLIO MANAGEMENT its benefits but the resources that would be provided by the organisation would be limited, hence this might cause in failure of the entire method. Is the benefits management lifecycle incorporated in the evaluation process? The process of evaluation that is being followed by HCL contains numerous methods which require the usage of benefits management lifecycle. The steps included in the evaluation process of HCL such as defining various stakeholders, describing various programs, focusing in the designing of the evaluation, gathering various evidences, drawing conclusions as well as presentingthefindingsalongwithensuringthemrequirestheinvolvementofbenefits management lifecycle because it helps in increasing the effectiveness of utilization of project portfoliomanagement(Schwalbe,2015).Hencethelifecycleofbenefitsmanagementis incorporated into the entire process of the organizational evaluation that is being undertaken using various strategies. How might benefits management be helpful in successfully meeting the deliverable goals of the organisation’s projects? Benefits management would be very helpful to HCL in the process of meetingthe goals of theprojectsthathavebeenundertakenbytheorganisationinasuccessfulmanner,the implementation of benefits management would help them in identifying the benefits of a specific project, definition as well as planning the project in an appropriate manner, it also helps in tracking as well as realization of the benefits (Stark, 2015). Benefits management would be usually helpful in delivering various benefits to the organisation. The benefits management would help the organisation in delivering a particular connection of strategically aligned benefits. This is done with the help of various component projects as well as programmes. The benefits management would help the organisation in aggregating the benefits across the project.
8PROJECT PORTFOLIO MANAGEMENT 4. Portfolio management How is project portfolio management ensuring that the organisation’s collective projects are aligning with its strategic objectives? The project portfolio management ensures that various collective projects of HCL have been aligned with project portfolio management, this is done by using various ways, some of the ways include prioritization of tasks, choosing the appropriate framework, and it also helps the organisation in understanding the roles of leadership in the organization (Kerzner & Kerzner, 2017). Implementation of project portfolio management helps HCL in reviewing as well as measuring a work. This helps them to monitor the performances of employees and analyze the overall performance of the organisation. This helps the organisation in aligning collective projects with the organisational objectives. Has a Project Management Office been introduced into the organisation and, if so, has it played a role in terms of standardising practices and increasing project success rates? If not, why not? What alternative approaches are available? A project management office has not yet introduced within HCL because there are still some activities left which are important to carry outto implement project portfolio management (Kock, Heising & Gemünden, 2015). It has been decided that the project management office would be implemented after the initiation of project portfolio management is half implemented. What quantitative and qualitative tools and techniques is the organisation currently using to manage its project portfolio and are they effective? Some processes that are being used by the organisation for project portfolio include aligning the process groups, monitoring as well as controlling the process groups, PPM tools Landscape and some more. These techniques have been partially effective because they did not
9PROJECT PORTFOLIO MANAGEMENT provide the benefits that are usually provided by project portfolio management (Shalbafan, Leigh & Sankaran, 2018). They also did not help the organisation in choosing the right projects and act accordingly. 5. Maturity levels At what maturity level do you believe the organisation is at in terms of its approach to project portfolio management? The organisation is at the managed level of maturity in terms of its approach to the project portfolio management; this is because inspite of knowing the advantages provided by the implementation of project portfolio management on the organisation, the employees did not agree to the plan (Hansen & Svejvig, 2018). The approach to project portfolio management did not encourage them try some change within the organisation and test whether it had positive or negative effects on their performances. What are the key best practices which can be adopted to improve the maturity level and which model (e.g. PRINCE2, OPM3) do you think would be appropriate? The best practices that can be adopted for increasing the maturity level is by making them aware regarding the advantages provided to the employees as well as the entire organisation by the project portfolio management (Nicholas & Steyn, 2017). One more practice would include providing those instances by which they would be convinced regarding the advantages and hence gain their consent on the change that would be undertaken. The model that would appropriate for the organisation is PRINCE2 because it is very flexible. This is suitable because PRINCE2 projects do not require any usage of software for running it. They do not even dictate the way a project has to be delivered (Lehnert, Linhart & Röglinger, 2016). This is a suitable method
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10PROJECT PORTFOLIO MANAGEMENT because it provides huge advantages to organisations that are new in the implementation of project portfolio management. Howmightyougoaboutimplementingthischangeandwhatassistancefromthe organisation would you require? The ways by which the implementation of project portfolio management can be carried out include various steps, these steps include Creating an inventory as well as establishing a specific strategy. Analyze the process chosen. Ensure that the alignment is appropriate. Management of the processes. Testing and adaptation. These steps can be undertaken for implementing project portfolio management, the assistance that would be required in implementing the entire process is the cooperation of employees as well as management. One more assistance that would be required includes the fact that the employees must be informed regarding the change taking place within the organisation. This would help the employees to gain some knowledge regarding the advantages that would be provided to them by the changed system and how it can help them improve their performance and the overall performance of the organization (Turner, 2016). The employees must cooperate in attempting something new which would help them in making decisions regarding the projects and the implementation of various processes. 6. Corporate culture Assess the corporate culture of the organisation and whether it is likely to be different in terms of key internal stakeholder influence and input
11PROJECT PORTFOLIO MANAGEMENT The corporate culture at HCL has been very professional. The employees and the management interact as well as handle the outside business transactions in an effective manner. The corporate culture within HCL is very likely to change after project portfolio management has been implementated because the entire process would become systematic and every process would be carried out in an effective manner (Amaral & Araújo, 2017). For example the HR director would be able to recruit the most talented candidates for various job profiles, the technology manager would be gaining knowledge regarding various technologies that could be implementedwithintheorganisation,alongwiththeirbenefitsprovidedbythemtothe employees and organisation as a whole. This would also improve the process of decision making within the organisation because project portfolio management helps personnel to carry out various processes in a systematic manner to gain effective results (Sánchez, 2015). Hence the implementation of project portfolio management is usually very different in the aspects of influence in internal stakeholders as well as input. Will any change management initiative in terms of project portfolio management process improvement and benefits realization need to take into account the different perspectives of these stakeholders and what concerns might each stakeholder express? The utilization of project portfolio management would automatically result in undergoing a specific change within the organisation. Hence the usage of project portfolio management would result in change management in the organisation that would affect various aspects of the organization (Nonino, 2017).Change management strategy would help the organization in rectifyinganymistakesthathavetakenplaceinaspecificproject.Somemorechange management initiatives that need to be undertaken due to the realization of benefits provided by the project portfolio management include the training sessions and the process of execution of a
12PROJECT PORTFOLIO MANAGEMENT particular activity. The concerns that each stakeholder might express includes the fact that the implementation of project portfolio management might create issues because the organisation has been following various protocols and rules previously, but after the initiation of project portfolio management, the processes will be changed due to which the employees might face numerous problems. Project portfolio maturity can also be undertaken by the organization. Various methods within this strategy includes determining the maturity of the current PPM of the organization, setting priorities for various short term process improvements, mapping out a specific logical path for improving the processes of the organization. What aspects of the corporate culture do you think would support project portfolio management and its sustainability criteria? There are various aspects of corporate culture which will support the project portfolio management along with its sustainability, structure and alignment (Aiello & Gatti, 2017). The importance of alignment would extend beyond the effectiveness of the strategy to the structure of the organisation. PPM contributes more to an organisation than just selecting the effective projects and shaping the organisational structure. It would also help in aligning strategy as well as structure with the required data. One more aspect of the organisation that would support the project portfolio is the organisational culture. The organisational culture develops along with time and it is considered as the key driver of the organization (Stettina & Hörz, 2015). The implementation of PPM would have a very positive and huge effect on the performance of employees as well as the organisational culture. Arethereanychallengesinvolvedingettingprojectportfoliomanagementandits sustainability criteria embraced by the organisation?
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13PROJECT PORTFOLIO MANAGEMENT The Project management maturity There are numerous challenges that can be faced by the organisation in implementation of project portfolio management as well as sustainability criteria that has been embraced by the organisation includes the internal culture and politics, this factor proves to be the major issues that might provide barrier in the utilization of project portfolio management, this is because the utilization of project portfolio management, change takes place and along with this change, resistance takes place.The PM maturity that the organization is at is level 2, structured process and standards. Operating in this level, the organization would adhere to various basic practices of project management. Overall success of the project is usually likely to be dependent on the important individuals or the support provided to management. 7. Conclusion From the discussion that has been carried out above, it can be concluded that there are various advantages that have been provided by implementing project portfolio management to HCL such as proper planning, simplifying the way employees work, improved as well as sustained compliance, better management of project portfolio, speeding the project turn times and many more. Various questions related to situational context, portfolio evaluation, portfolio management, maturity levels, corporate culture have been discussed in this report. It discusses how the benefits management would help in meeting the deliverables in a successful manner along with meeting the organisational goals. It presents the information related to quantitative and qualitative tools as well as techniques used by HCL for managing project portfolio and if they are effective enough. Few findings have been derived from the report which includes the projects on which the organization has been investing; the organization has realized the promised benefitsobtainedfromtheimplementationofprojectportfoliomanagementandhence
14PROJECT PORTFOLIO MANAGEMENT implementednumerousstrategiesinordertogainthem.HCLhasalsofacednumerous challenges due to its implementation along with its criteria of sustainability embraced by HCL. These points have been mentioned in details in the discussion part of the assignment. Some recommendations that can be used by the organization include setting a specific strategy that havehighchancesofsuccess,winaspecificexecutivesupport,buildingaparticular implementation team, collecting sufficient data for the project and evaluating the projects. 8. References Aiello, L., & Gatti, M. (2017). Project Portfolio Management and Organization: An Integrated andCircularModel.InProjectPortfolioManagementStrategiesforEffective Organizational Operations(pp. 288-309). IGI Global. Amaral, A. M., & Araújo, M. (2017). Project Portfolio Selection Using a DEA Approach. InProject Portfolio Management Strategies for Effective Organizational Operations(pp. 220-244). IGI Global. Archibald, R. D., & Archibald, S. (2016).Leading and Managing Innovation: What Every ExecutiveTeamMustKnowaboutProject,Program,andPortfolioManagement. Auerbach Publications. Costantino, F., Di Gravio, G., & Nonino, F. (2015). Project selection in project portfolio management:Anartificialneuralnetworkmodelbasedoncriticalsuccess factors.International Journal of Project Management,33(8), 1744-1754. Hansen,L. K., & Svejvig,P. (2018). TowardsrethinkingProjectportfoliomanagement. InEURAM 2018. Jenner, S. (2016).Transforming government and public services: realising benefits through project portfolio management. Routledge.
15PROJECT PORTFOLIO MANAGEMENT Kaiser, M. G., El Arbi, F., & Ahlemann, F. (2015). Successful project portfolio management beyondprojectselectiontechniques:Understandingtheroleofstructural alignment.International Journal of Project Management,33(1), 126-139. Kerzner, H., & Kerzner, H. R. (2017).Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Kock, A., Heising, W., & Gemünden, H. G. (2015). How ideation portfolio management influences front‐end success.Journal of Product Innovation Management,32(4), 539- 555. Lehnert, M., Linhart, A., & Röglinger, M. (2016). Value-based process project portfolio management:integratedplanningofBPMcapabilitydevelopmentandprocess improvement.Business Research,9(2), 377-419. Muller, R. (2017).Project governance. Routledge. Nicholas, J. M., & Steyn, H. (2017).Projectmanagement forengineering,businessand technology. Routledge. Nonino, F. (2017). Project Selection Frameworks and Methodologies for Reducing Risks in Project Portfolio Management. InProject Portfolio Management Strategies for Effective Organizational Operations(pp. 245-263). IGI Global. Sánchez, M. A. (2015). Integrating sustainability issues into project management.Journal of Cleaner Production,96, 319-330. Schwalbe, K. (2015).Information technology project management. Cengage Learning. Shalbafan, S., Leigh, E., Sankaran, S., & Pollack, J. (2018). Decision-making in project portfolio management:usingtheCynefinframeworktounderstandtheimpactof complexity.Project Management Research and Practice.
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16PROJECT PORTFOLIO MANAGEMENT Siew,R.Y.J.(2016).Integratingsustainabilityintoconstructionprojectportfolio management.KSCE Journal of Civil Engineering,20(1), 101-108. Stark, J. (2015). Product lifecycle management. InProduct lifecycle management (Volume 1)(pp. 1-29). Springer, Cham. Stettina, C. J., & Hörz, J. (2015). Agile portfolio management: An empirical perspective on the practice in use.International Journal of Project Management,33(1), 140-152. Turner, R. (2016).Gower handbook of project management. Routledge.