Risk Management Plan for Implementing ERP in IT Industry
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This report consists of a risk management plan for implementing ERP in the IT industry. It discusses three software solutions for risk management and provides a comparison of their features. The report also includes an evaluation matrix for assessing the software.
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Running head: PROJECT PROPOSAL Final Report Name of Student- Name of University- Author’s Note-
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1PROJECT PROPOSAL Executive Summary This report consists of risk management plan for implementing ERP in IT industry. The details of the risk management plan are discussed in this report. The main focus of this report is to study the tools or the software that are used for risk management plan in an organization. There are many software discussed by three most important software are discussed in brief and comparison of the three software are explained in this report. There is also an evaluation matrix that helps to study the comparison between three software.
2PROJECT PROPOSAL Table of Contents Aim..................................................................................................................................................3 Introduction......................................................................................................................................3 Significance.....................................................................................................................................3 Listing software...............................................................................................................................4 Software selection for evaluation....................................................................................................5 Critically Review of selected software............................................................................................5 Criteria for evaluation......................................................................................................................6 Weighting criteria for each software...............................................................................................7 Evaluation Matrix..........................................................................................................................10 Justification of weighting criteria..................................................................................................10 Discussion on results.....................................................................................................................10 Discussion of problems..................................................................................................................11 Recommendation...........................................................................................................................11 References......................................................................................................................................12
3PROJECT PROPOSAL Aim The main aim of this research report is implementing an Enterprise Resource Planning in an IT industry and the ways to manage the risks related to implementation of ERP in the industry. There are many risks associated with the implementation of ERP. This project aims to study the risk management and the software that evaluate managing of risks in the IT industries. Introduction Risk management is considered as the avoidance of all the negative outcomes that are associated with a project. For a project, good project management mainly focuses on realization of business benefits and satisfying the project objective as well as goal of the project within the schedules time and budget (Harrison and Lock 2017). For implementing ERP system in an IT industry, the risks that were identified were ineffective strategic planning as well as thinking, team skills of the project is extremely poor, inadequate Business process re-engineering, and last but not the improper change management. For mitigating the above mentioned risks, the risk managementplanistobeestablishedinaproject(KliemandLudin2019).Therisks management needs to prioritize the risks, manage the risks, as well as monitor the risks and carrying out those evaluation, risk management software are used. This report discusses three different risk management software for evaluating the risks in implementing ERP in an IT industry. Significance Risk identification is the most important part of carrying out project management in a organization. Identification of risks allows the project manager to create a better understanding for leveraging the stakeholder’s influence as well as taking better decisions that are related to the
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4PROJECT PROPOSAL project (Hillson and Murray 2017). Managing the risk in a project is actually an important part that leads the project towards project success. Planning risk management that consists of different types of steps for ensuring removal of risks in a project. Risk management is considered as an essence of project management that are used in a project and it helps to increase the chances of project success. Listing software Selecting a software solution for evaluating the risk in a project enables the project manager to align some particular unique need of risk management in an organization (Larson and Gray 2017). The environment of risk keeps on changing rapidly that includes new change in legislation, the new moves of competitor, introduction of new or updated products, advancement in technology, automation of processes, the process of working and the changing behavior of human. To evaluate these risk, risk management tool are needed for adjusting the elements of framework (Kerzner and Kerzner 2017). The elements of framework includes risk tolerance, workflows, the policies carried out and the heat maps. Thereareawidenumberofsoftwaresolutionthatareusedforevaluatingrisk management in an organization. Some of the software that are used for risk management are listed below: Blueprint OneWorld Diligent Boards Optial SmartStart HETIKUS Boards & Committees audits.io
5PROJECT PROPOSAL CURA Software ADAudit Plus Isolocity KRC – Solution Isora BWise Parapet Software selection for evaluation There are many other software solution that can be used for risk management. The three software solution for risk management that are selected to carry out this research report are: Parapet Software Optical SmartStart, and CURA Software Critically Review of selected software 1.Parapet Software: Parapet is considered as an effective tool that mainly offers comprehensive governance along with user friendly as well as flexible governance. The parapet software of risk management helps an organization to have compliance as well as risk free system. This software helps to integrate an end to end risk management by identifying risks, controlling the risks, the assets, and evaluating the standards that are to be used in an organization (Ittner and Michels 2017). The Parapet Software implements risks management by auditing the risks, including compliance management, including corrective actions, managing the
6PROJECT PROPOSAL exceptions, controlling the management internally, managing legal risks, managing operational risk, managing the reputational risks, and finally evaluating risk assessment. 2. Optical SmartStart: The risk management and the compliance management of the Optical SmartStart helps an organization to manage the risk effectively. This Optical software of risk management helps an organization to enable different approaches of risks register to define the organization risks, adds attachments that include key control of data loss and such other events. This software is a straightforward and includes easy maintenance (Burtonshaw 2017). The Optical software also include risk assessments that includes risks automatically assigned relevant to the organization. The risks that are included in the organization are customizable. The risk assessment matrix are included in risk assessment and this Optical software generates email notifications, the escalation as well as reminders that includes incomplete risk assessment. This software helps to define as well as analyze all the risk scenarios and underpins all the comprehensive workflow in the organization. 3.CURA Software: This CURA software is a solution that enables the organization to manage the risks as well as take advantage of all the opportunities that are related to the business objectives as well as goals of organization (Aven 2016). This software provides a powerful as well as flexible framework that manages all the risks allowing organization for identifying, analyzing, evaluating as well as treating bot the risks and the opportunities for protecting the brand of the organization, evaluating the stakeholder’s value and the customer’s value and regulator’s value. CURA is used by the customers to embed as well as integrate the risks management in the business processes and communicate the risks as well as treatment of risks. Criteria for evaluation
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7PROJECT PROPOSAL The criteria that are set for evaluating the software are itsprice, thefeaturesthat are provided, thereviewsthat are given by the clients who have used the software and finally the resourcesthat the software needs for evaluation risk. Weighting criteria for each software Parapet Software solution: The price of the Parapet software includes a starting price of $3.00 per month for each item evaluation (Modarres 2016). This software also gives the client to have a free demo before subscribing for the software. The platforms that this software is compatible are Mac iOS, it can be installed in Windows operating system, n mobile android. This software supports cloud, SaaS as well as Web and also supports mobile iOS native. Training can be given to the staffs by online live streaming as well as providing them with documentation. Parapet software gives 24/7 hours of service along with online as well as business hours. The features that are included in the Parapet software are risk management, compliance features, GRC features as well as Integrated Risk Management (Paul and Basu 2016). The risk managementincludesauditing,compliancemanagement,CAPAactions,exceptions management,internalcontrolmanagements,legalriskmanagement,operationalrisk management, reputational risk management, as well as risk assessment. The compliance includes audit trail, controls on testing, environmental compliance, FDA compliance, HIPPA compliance, ISO compliance,, and risks alerts. On reviews, there is to particular reviews given by the customer. As this is a new software launched, the customers have not yet provided any reviews on the software.
8PROJECT PROPOSAL Optical SmartStart Solution: Optical SmartStart solution includes risk control based on self-assessment. This helps to integrate modules for the organizations with the use of tools to manage effectively all the processes included. This software also provides flexible workflow along with reduced data duplication. This particular software includes flexible data export that enables the optical data that can be utilized in quantitative calculation. This solution also includes risk register that includes grant departments for authority for defining the registers (McNeil, Frey and Embrechts 2015). The risk assessment includes risk assessment automatically for individual in the organization. These software includes risk assessment matrix that consists multiplematricesthathasdifferentbusinessareas. TheOpticalsolutiongeneratesemail notifications, escalations as well as reminders for all the incomplete risk assessment. This software includes risk scenarios, that determines all the possible impact, the probability, as well as the costs that are associated with the risk event and also states the mitigation technique. The customermer who have used the software has provided four star rating review on the software stating the advantages of the tool. CURA Software: This software is very much flexible as it supports many methodologies as well as frameworks associated with the organization. The software supports interactive reports and dashboards that includes real time visibility to manage the risks (Carvalho and Rabechini 2015). This software also provides unparalleled flexibility that enables the users of the business for configuring the system perfectly so that it matches the existing process of risk management in the organization. All the tasks, notification as well as escalations are alerted to the user by this software. The solutions that are included in CURA risk management that includes standalone applications as well as more comprehensive implementation based on this particular platform
9PROJECT PROPOSAL (Cagliano, Grimaldi and Rafele 2015). With the implementation of CURA, the platform has differentsolutionincludedfor governanceaswell asrisk compliancerequirements.The customer reviews on the software is five star rating stating that this software is extremely user- friendly/
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10PROJECT PROPOSAL Evaluation Matrix FeaturesParapetOpticalCURA PriceHighMediumHigh User Friendly Platform YesYesNo Provides Compliance YesYesYes Risk Management Auditing YesYesYes Integrated Risk Management YesYesYes Key Risk IndicatorsNoYesYes TrainingYesNoYes Figure 1: Evaluation Matric of the Software (Source: Created by author) Justification of weighting criteria The weighting criteria that are measured for the above stated software are the price, the features that are provided, and the reviews that are given by the customers who have used the software and are also based on the resources that are included in the software. Discussion on results
11PROJECT PROPOSAL From the evaluation matrix, it can be seen that the price of the software are quite high and maintaining those risk management tools are quite expensive for the companies (Hansonet al. 2017).All the software tools provided risk compliance and risk management auditing for the risk that are identified in the organization. Discussion of problems Theproblemsthatthesesoftwareprovidesisitsmaintainability.Thesoftware maintenance charge is very high and there has to be skilled professional to handle this software. Training needs to be provided for handling this software (Coidet al.2016). The price of the risk management tools are also high as because there is organization needs to use the original version of the software available. Recommendation The best software tool that can be used in organization for maintaining risks is the Optical SmartStart software. The price of the tool is medium compared to other two software and the customer review for this product is also high. This solution also includes risk register that includes grant departments for authority for defining the registers. The risk assessment includes risk assessment automatically for individual in the organization.
12PROJECT PROPOSAL References Aven, T., 2016. Risk assessment and risk management: Review of recent advances on their foundation.European Journal of Operational Research,253(1), pp.1-13. Burtonshaw-Gunn, S.A., 2017.Risk and financial management in construction. Routledge. Cagliano,A.C.,Grimaldi,S.andRafele,C.,2015.Choosingprojectriskmanagement techniques. A theoretical framework.Journal of Risk Research,18(2), pp.232-248. Carvalho, M.M.D. and Rabechini Junior, R., 2015. Impact of risk management on project performance: the importance of soft skills.International Journal of Production Research,53(2), pp.321-340. Coid, J.W., Ullrich, S., Kallis, C., Freestone, M., Gonzalez, R., Bui, L., Igoumenou, A., Constantinou, A., Fenton, N., Marsh, W. and Yang, M., 2016. Conclusions and future directions for risk management tools using Bayesian networks. InImproving risk management for violence in mental health services: a multimethods approach. NIHR Journals Library. Hanson,R.K.,Babchishin,K.M.,Helmus,L.M.,Thornton,D.andPhenix,A.,2017. Communicating the results of criterion referenced prediction measures: Risk categories for the Static-99RandStatic-2002Rsexualoffenderriskassessmenttools.Psychological Assessment,29(5), p.582. Harrison, F. andLock,D., 2017.Advancedprojectmanagement:astructuredapproach. Routledge. Hillson,D.andMurray-Webster,R.,2017.Understandingandmanagingriskattitude. Routledge.
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13PROJECT PROPOSAL Ittner, C.D. and Michels, J., 2017. Risk-based forecasting and planning and management earnings forecasts.Review of Accounting Studies,22(3), pp.1005-1047. Kerzner, H. and Kerzner, H.R., 2017.Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Kliem, R.L. and Ludin, I.S., 2019.Reducing project risk. Routledge. Knutson, C. and Fuchs, B., 2016. New tools for assessing drought conditions for rangeland management.Rangelands,38(4), pp.177-182. Larson, E.W. and Gray, C.F., 2017.Project management: The managerial process. McGraw-Hill Education. McNeil, A.J., Frey, R. and Embrechts, P., 2015.Quantitative Risk Management: Concepts, Techniques and Tools-revised edition. Princeton university press. Modarres, M., 2016.Risk analysis in engineering: techniques, tools, and trends. CRC press. Paul, V.K. and Basu, C., 2016. Scenario Planning and Risk Failure Mode Effect and Analysis (RFMEA)basedManagement.JournalofConstructionEngineeringandProject Management,6(2), pp.24-29.