The Role of Information Communication Technologies in Supply Chain Management

Project proposal-Task 1
(The role of Information communication technologies in
supply chain management)

Table of Contents
Introduction .....................................................................................................................................3
Aim and Objectives of the project .............................................................................................3
Background.................................................................................................................................3
Research questions......................................................................................................................4
Literature Review ............................................................................................................................5
Proposed methodology.....................................................................................................................7
Proposed analysis...........................................................................................................................10
Conclusion.....................................................................................................................................12
........................................................................................................................................................12
REFERENCES .............................................................................................................................13

Introduction
Aim and Objectives of the project
Aim: “To identify the role of Information communication technologies in improving efficiency
of supply chain management”. A study on Unilever
Objectives
 To explore types of information communication technologies used by company.
 To determine the benefits of information communication technologies for Unilever.
 To identify the importance of supply chain management for Unilever in enhancement of
its business performance.
 To evaluate the relationship between Information communication technologies and
efficiency of supply chain management within Unilever.
Background
Information communication technology is an umbrella terms that covers any
communication application or device such as television, radio, cellular phones, satellite systems,
computer and network hardware and software and many other. Apart from this, supply chain
management is the managing and handling of the whole production flow of a service of good.
Supply chain management activities includes refining, farming, manufacturing, designing,
packaging and transportation (Basheer and et. al., 2019). Supply chain management is important
for an organisation because it increase customer satisfaction and competitiveness. Information
communication technology in supply chain management is more effective and essential because
it provides improved accountability and visibility. It also allows the manufacturing organisations
to have better or appropriate control over information flow and product flow across the supply
chain.
For this project Unilever is a chosen British-Dutch multinational consumer goods
company. It was founded in 1929 by Lever Brothers branch: William Lever, 1st Viscount
Leverhulme, James Darcy Lever Margarine Unie line: Samuel van den Bergh, Georgе Schicht,
Singrose. Company mainly specialise in selling of cleaning products, skin care products,
personal care etc. Vision of the company is to support people feel good, look good and get more
out of life with services and brands that are good for them and effective for others. There are
different number of supply chain strategies followed by company for its growth and

development. These are operating with purpose, digital supply chain, agility for a changing
market, partnership for the future, reshaping the asset and cost base, talent and capabilities.
These are effective strategies of supply chain that helps Unilever in development of its growth
and success in marketplace.
Main reason for doing this investigation is to determine the main role of information
communication technology in supply chain management of a company. Along with this, current
study is highly important at personal and professional level (Ben-Daya, Hassini and Bahroun,
2019). At professional level, this research helps in improving knowledge of the students about
the significance of information communication technology in enhancing efficiency of supply
chain management. At personal level, this investigation support investigator by increasing their
different types of research skills including data collection, data analysis, time management,
literature review and so on. These skills support investigator in completing of research project
successfully.
Research questions
 What types of information communication technologies used by businesses?
 What are the major advantages of information communication technologies for Unilever?
 What are the significance of supply chain management for Unilever in improvement of
its business performance?
 What are the relationship between Information communication technologies and
efficiency of supply chain management within Unilever?