Project Quality Management Plan (QMP)

Project Quality Management Plan (QMP) EduStream
1 INTRODUCTION
1.1 Purpose of the Project Quality Management Plan
This Project Quality Management Plan (QMP) documents the necessary information required
to effectively manage quality issues from project planning to delivery. This QMP, therefore,
defines the EduStream project’s quality policies, procedures, criteria, areas of application,
and the roles, responsibilities and authorities allocated to involved stakeholders.
1.2 Objective
The objective of this QMP is to help ensure that the EduStream project is delivered in
accordance with the identified specifications, so it satisfies stakeholder requirements.
Additionally, it is intended that this QMP, and the associated procedures, will reduce the cost
of quality, by helping to avoid costly re-works, cost non-conformity, deficiencies,
unnecessary future maintenance and repair costs. In practice, this means that the quality
approach defined in this QMP aims to help ensure that the project will be completed
successfully, and in-line with identified success criteria detailed in the associated project
documentation.
Quality management for this project shall focus on project Quality Assurance (QA) and
Quality Control (QC) (including service quality from the Service Desk) and Document
Control (DC). Project QA will, therefore, be concerned with improving our joint processes.
DC will manage the documentation processes under the overarching requirements for QA.
QC is focussed on what is delivered (in line with the defined specifications and
requirements).
2 PROJECT SCOPE
The project, EduStream includes the development of a real-time streaming solution and game
server with security systems for EdMedia International Pvt Ltd. (EdMI).
The project scope will include the initiation and planning activities. These will cover the
high-level project analysis, feasibility determination, and estimation of the project costs,
schedule, and effort. The planning of the other project areas as scope, risk, stakeholder,
communication, and quality will also come under the scope. The design and development of
EduStream, testing, marketing, and deployment activities will be a part of the project scope.
3 PROJECT QUALITY OVERVIEW
3.1 Specific Roles in the Organisation
The project Quality Management Team (QMT) will be a part of EdMedia International’s
(EdMI) Project Office (PO).
The following personnel will be responsible for implementing Quality Assurance (QA)
(including DC) and Quality Control (QC) across the entire team. Contractors will be
responsible for ensuring that EdMI’s mandated QA and QC procedures are implemented
effectively, in conformance with the requirements specified in their engagement contracts.
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Project Quality Management Plan (QMP) EduStream
Project Quality Team Members
Name Role Responsibilities
Ron Duggins Project Manager Oversee the Quality Management team’s
activities and ensure that these procedures
and methods reflect appropriate best
practices.
Name of the resource EdMI Quality Team
Manager (QTM)
Responsible for coordinating the
implementation of all aspects of QA and
QC across the entire team.
Name of the resource EdMI QC Team
Leader (QCTL)
Responsible to the QTM for coordinating
all QC related activities (including system
monitoring).
Name of the resource EdMI Document
Controller (DC)
Responsible to the QTM for the
coordination, management and storage of
the project and design documentation.
Name of the resource Quality Lead
StreamTech
Responsible to:
 the EdMI QTM for coordinating all
QA activities;
 the EdMI QCTL for all QC related
activities; and
 the EdMI DC for the development of
all documentation, in line with
EdMI’s requirements;
associated with StreamTech’s workshare.
Amander Kaur Quality Lead
DemSet
Responsible to:
 the EdMI QTM for coordinating all
QA activities;
 the EdMI QCTL for all QC related
activities; and
 the EdMI DC for the development of
all documentation, in line with
EdMI’s requirements;
associated with DemSet’s workshare.
Bill Haley EdMI Test Manager
(TM)
Responsible to the EdMI QCTL for
planning and implementing all aspects of
testing across the entire joint team.
Name of the resource StreamTech Test
Lead
Responsible to the EdMI TM for planning
and implementing all aspects of testing
across StreamTech’s (and their
subcontractor’s) developments/systems
(including all aspects of Unit, Integration,
System and Acceptance Testing).
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Project Quality Management Plan (QMP) EduStream
Project Quality Team Members
Name Role Responsibilities
Name of the resource StreamTech Test
Lead
Responsible to the EdMI TM for planning
and implementing all aspects of testing
across DemSet’s developments/systems
(including all aspects of Unit, Integration,
System and Acceptance Testing)
Pam Hills DCPlus Quality
Manager (QM)
The DCPlus Quality Manager is the point
of liaison for coordinating QM issues
related to the datacentres.
Mr Singh MBSD Quality
Lead (QL)
The MBSD QL will be the point of liaison
and coordination for implementing the
Quality systems developed by EdMI and
implemented through the Service Desk.
3.2 Overview of the General Requirements
The following table explains key elements of the roles required to achieve the required QA,
QC and DC roles. Please note that this table only provides an overview and is not an
exhaustive listing.
Quality Assurance & Document Control Quality Control
 Review material submittals
and methods statements
 Verify compliance with
quality criteria
 Evaluate inspection records
 Identify training needs
 Evaluate project records
 Conduct audits of project
procedures
 Update project records and
registers
 Receive and register
relevant documents and
upload these into the
project Wiki
 Distribute documents to
stakeholders as necessary
 Inspect materials and
equipment as a part of the
procurement and test
processes
 Coordinate testing in
accordance with the Test
Plan and associated
methods
 Produce appropriate
checklists, forms and other
records to facilitate testing
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