Thing Big!1 Introduction Entrepreneurship is ideally the process of starting a new business (Kirzner, 2015). Many governments promote entrepreneurs by offering them various subsidies (Drucker, 2014). This is because entrepreneurship breeds on innovation and leads to the growth of an economy by introducing new businesses in different industries. This report highlights upon a new business of a consultancy service. This service provides customers guidance regarding their equity trading portfolios. The details of the business are described below: Need Analysis Identifying a need gap in the market forms the basis of establishing a new business (Grant, 2016). There are a number of people who heavily invest and trade in the equity market. Equity market is defined as a platform that bridges the gap between buyers and sellers of various organizations’ shares which are listed on the Australian exchanges (Harris et. al., 2014). Many individuals as well as corporates invest or trade by buying and selling these shares based upon their personal analysis. Our business would provide consultation services for these customers and guide them about which shares to invest in, for how long as well as about the number of shares. There are many people who face server losses while trading. The consultation service would be provided after detailed analysis of all the shares as well as the customer’s risk appetite. Most people trade in equity based on what they read in the news. However, understanding which share to invest in requires detailed analysis of the company’s background, financials and industry trends. Therefore the aim of the business is to hedge the risk of customers and design profitable portfolios for them. Target market Target market of a business refers to the set of customers that the business aims to target by fulfilling their specific needs (Armstrong et. al., 2015). The equity consultancy would target people who invest or trade in the equity market and have a current portfolio or a potential portfolio of anything over AUD 5000. Customers would be targeted in the whole of Australia but
Thing Big!2 the head office of the business would be based out in Melbourne. Lower income segments of the society would be specifically targeted because the consultancy would be specializing in guidance about penny stocks which are usually high risk, high return and low cost investments (Leeds, 2016). Product differentiation Product differentiation helps businesses in gaining a competitive advantage over the existing players in the industry (Kotler, 2015). It is known misconception that equity trading in expensive. However, this is the stereotype that the business aims to break by targeting lower income groups and guiding them to invest in the right penny stocks. Penny stocks are shares of small firms. These are low investment, high risk and high return investments. Most of the leading brokers or consultants guide clients over safe stocks of leading businesses. However, this business would specifically recruit experts with a vast experience in the trading industry. These employees would be provided the right IT and statistical tools to conduct a detailed research about rare penny stocks with immense potential for growth. Business model The business would be targeting customers through an extensive sales process that includes marketing activities, PR, cold calls and promotions (Ingram et. al., 2015). Once the customers are on board, a relationship manager would be dedicated to them who would manage the customer’s current portfolio and provide them a daily guidance about which stocks to invest in. The RM would be reachable by the client during all times. At the end of the day, a report of an updated portfolio would be sent to the clients. The business would adopt two revenue models. Customers will be given an option of paying an advance fee which would be close to 15-20% of their current portfolio. Secondly, the customers can pay an advanced fee of 5% and at the end of six months, share 30% of the profits earned on the portfolio. Each client would sign an annual contract. This is because many stocks are not entirely volatile and may not generate profits immediately. Hence it takes time for a consultancy to show profits to clients.
Thing Big!3 Critical success factors The critical success factors of a business are essentially those aspects of the business which are critical to the success of the business and their absence would adversely impact the organization (Tarhini et. al., 2015). The success factors for the portfolio management consultancy would include the following: -Long term relationships with clients and over 85% client retention. -Break even within 3 years of establishment. -Track organizations performance and maintain over 80% accuracy of advice rate. This signifies that for all clients out of all the stocks recommended to buy, 80% at least must be profitable. -Break even within 2 years of the establishment of business. Idea feasibility The resources required by a consultancy business are predominantly knowledge based sources as opposed to financial resources. The initial investment required by the business would be as below: ParticularsApproximate expenses Recruitment costs and salaries of employeesAUD 4000 IT expenses – Bloomberg Terminal and live screen AUD 11000 Rent and office infrastructureAUD 7000 Sales, marketing and PR costsAUD 4500 Office overheadsAUD 1500 TotalAUD 28000 Forecasted revenue YearExpected CostsExpected Revenue Year 1AUD 28000>= AUD 24000 Year 2AUD 34000>= AUD 38000 Therefore, the business will achieve break-even in the second year of running.
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Thing Big!4 The increasing investments in equity as well as the growth of the equity market makes an excellent opportunity for consultants in the equity field to garner interest of customers and manage their portfolios. Marketing mix Product The primary offering of the business would include the following: 1.Dedicated relationship manager who would be consulting the client on a daily basis. 2.Research reports with extensive industry analysis of leading industries including manufacturing, pharmaceuticals, agriculture, FMCG, automobile and electronics. 3.Effective customer service management 4.Portfolio management services and regular portfolio updates Price The business would adopt a price penetration strategy. Penetration pricing allows businesses to price their offerings much lower than the competitors in order to garner attention of customers (Spann et. al., 2014). This pricing strategy would help the business in gaining a large customer base. Place The head office would be based in Melbourne but clients would be targeted from different parts of Australia. Thee clients would be targeted by the sales team with the help of cold calls, referrals and promotion tools. Promotion Promotional tools adopted by the business would include the following: Digital marketing:Digital marketing involves the process of promoting a particular brand on leading digital platforms (Ryan, 2016). Digital marketing helps brands in optimizing their search and hence enhancing brand awareness. An important and recently accepted form of digital
Thing Big!5 marketing is social media marketing which refers to promoting a brand on social media platforms like Facebook or Twitter (Tuten & Solomon, 2017). Advertisements on financial news channels:Most of the people who heavily invest in equity or currency trading market sincerely follow financial news. Therefore advertising the brand on these news channels will provide an effective platform to promote the brand. Print media ads:Print media advertisments are tradition yet highly effective tools of promoting a brand. The same message can be reached out to a large audience through print media. Group work During this assignment, we worked in a group of 4 people. Four of us brainstormed and finally came up with this new idea. As a group, we had adopted the policy of transparency and open communication. We ensured that conflicts among group members were resolved honestly and quickly. Every member of the group was aware about their expertise and hence equally contributed to the success of the project. I was able to collaborate well with the group members during the workshops that we attended as a group. We encouraged group participation and that helped us break the ice and build open communication. The overall time that I spent with the group was a massive learning experience and has surely added to my growth. Working in a team requires immense patience and coordination among group members. As a group, we were well coordinated and this was possible because everyone was self-motivated and took initiatives. Our participation in the workshops was also highly effective and guided us through to the end of our project. Conclusion Entrepreneurship is the backbone for the growth of any economy. For any particular industry to cultivate, it is imperative that consistent innovation leads to extensive entrepreneurship (Parker, 2018). This report has focused upon a new business idea of an equity portfolio management business that guides customers in terms of their investments in penny stocks. These penny stocks are shares of relatively new organizations and hence provide high returns with high risks and low
Thing Big!6 investment. The expertise in penny stocks is the USP of the business. The business offers opportunities to customers for effective investments that generate profits. With the help of effective pricing and promotion strategies, the business is expected to break even within two years of establishment and garner a positive brand value in the country.
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Thing Big!7 References Armstrong, G., Kotler, P., Harker, M., & Brennan, R. (2015).Marketing: an introduction. Pearson Education. United States. Drucker, P. (2014).Innovation and entrepreneurship. Routledge. United Kingdom. Grant, R. M. (2016).Contemporary strategy analysis: Text and cases edition. John Wiley & Sons. Harris, R. S., Jenkinson, T., & Kaplan, S. N. (2014). Private equity performance: What do we know?.The Journal of Finance,69(5), 1851-1882. Ingram, T. N., LaForge, R. W., Williams, M. R., & Schwepker Jr, C. H. (2015).Sales management: Analysis and decision making. Routledge. Kirzner, I. M. (2015).Competition and entrepreneurship. University of Chicago press. Kotler, P. (2015).Framework for marketing management. Pearson Education India. Leeds, P. (2016).Penny Stocks For Dummies. John Wiley & Sons. Parker, S. C. (2018).The economics of entrepreneurship. Cambridge University Press. Ryan, D. (2016).Understanding digital marketing: marketing strategies for engaging the digital generation. Kogan Page Publishers. Spann, M., Fischer, M., & Tellis, G. J. (2014). Skimming or penetration? Strategic dynamic pricing for new products.Marketing Science,34(2), 235-249. Tarhini, A., Ammar, H., & Tarhini, T. (2015). Analysis of the critical success factors for enterprise resource planning implementation from stakeholders’ perspective: A systematic review.International Business Research,8(4), 25. Tuten, T. L., & Solomon, M. R. (2017).Social media marketing. Sage.
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Thing Big!9 Appendices Business model canvas Key PartnersKey activitiesValue Proposition Customer relations Customer segments Four founding members Daily advisory Research Sales Customer relationship management Risk hedging and increasing profits Managing portfolios Dedicated RM Frequent meetings CRM department Quick addressing of problems Individuals who trade or invest in equity market Key ResourcesChannels Human resources Knowledge resources Brand value and trust Cold calling Meetings Referrals Promotion activities Cost StructureRevenue Structure Fixed cost Human resource management cost Office cost Sales cost IT cost Training cost Advanced fix fees paid by clients Bonuses shared on profits made by clients
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