Management and Regulation of Employment Relationship in Hobbs Ltd

This report analyzes the job/employment relationship in Hobbs Ltd, a UK-based retail company, and explores different methods of managing and regulating employment relationship. It discusses the importance of equality, open communication, shared vision, motivation, and inspirational leadership in enhancing employee relations. The report also evaluates the impact of these methods on organizational change.

Project report

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Outline of job / employment relationship and how you gathered your information..............3
Appraisal of how the job / employment relationship is managed and regulated....................5
Evaluation of methods of management and regulation of employment relationship and their
impact on organisational change............................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Employment relationship is considered as crucial part of organisation as it help in
effective as well as efficient functioning of organisation in effective manner (Sammons and
et.al., 2014). It is important that company is focusing on enhancing relationship with employees
in order to improve their performance. Organisation with strong employee relationship will be
perform better as well as achieve desired goals and objectives. Chosen company for this report is
Hobbs ltd company. This organisation is providing women clothing, footwear and other
accessories. Hobbs ltd organisation is dealing in retail sector organisation and is it UK based
company. In this report relationship of employees with its employer as well as organisation has
been analysed. It includes different ways to manage as well as regulate employees has been
analysed. Apart from this different theories as well as methods has been conducted in order to
analyse employee relationship as well as its impact over organisational changes.
MAIN BODY
Outline of job / employment relationship and how you gathered your information
Employment relationship can be define as a efforts of organisation that is helpful in
managing as well as developing strong relationship with employees. Employees relation can be
strongly developed when both employees as well as employer agree to work in conman manner.
It is essential the employees are using their full potential as well as skills in order to achieve
desired goals (Kariuki and et.al., 2013). I have conducted an interview with the customer care
executive named as John in order to analyse their relationship with organisation and employer.
This has helped in gaining sight about the employment relationship as well as its impact over
organisation. It has been analysed that employment relationship can be enhanced when both
employees as well as employer are considering each other point of view. John who worked as
Customer care executive in Hobbs ltd company is responsible to conducting different activities.
Employees have to provide support to its customers as well as solve their issues. John working in
Hobbs ltd company as customer care executive is responsible for collecting information about
customer as well as meet with the expectation of consumers. I have determined that customer
care executive need support from its manager in order to perform their task in correct manner.
They feel frustrated when manager is not providing support to employees as well as does not

guide them in appropriate manner. Manager has set some standards for its employees as well as
some expectation from them. It is essential for employees to meet with the standards or
expectation of manager. When employees are not able to full fill expectation of manager they
have to deal with its consequences. This lead to have major negative impact over their
relationship. It is very important that manager of Hobbs ltd company in providing training as
well as guidance to its employees so that they perform better and their goals could be achieved.
Manager of customer care executive needs to provide appropriate direction to its employees as
well as appropriate feedback in order to enhance their relationship. It is very important the
employees are using their full skills and capabilities in order meet with manager expectation.
Manager also need to consider needs and requirement of employees for enhancing their
relationship (Savona and Berlusconi,2015).
There are different activities that should be conducted by Hobbs ltd company in order to
develop better relationship between employee and organisation (Riccio and et.al., 2013).
Company will good employees relations provide fair as well as consistent treatment to its
employees in order create better employment relationships. Human resource department of
respective company needs to develop strong and effective relationship with employees.
Employment relationship can be enhanced by providing benefits and appropriate pay to its
employees. This is very helpful in supporting work life balance for employees as well as creating
safe working conditions. Employment relationship is beneficial for both employees as well as
Hobbs ltd organisation. Effective employee relation will help in providing various benefits to
employees such as they will be able to improve productivity of organisations. Through this
company will be able to increase its performance as well as profitability. Employment
relationship will be effectively developed when an organisation have appropriate employee
engagement within organisation. This will lead to resolve organisational comfits as well as
creating positive working atmosphere in organisation (Handler and et.al., 2014).
Interview questions:
1. How would you handle issues related to workplace?
When I face any issues and problems with organisation I consult with my manager or
supervise. They listen to issues very carefully and give appropriate suggestions to me. Manager
help in directing and guiding want steps to be taken in order to manage issues.
2. Does management providing support in handling your workplace issues?

Yes, management of Hobbs ltd organisation provide complete support in manage issues
as well as take necessary steps to handle issues properly. Management take action as per the
company policy and rules.
3. What are the benefits provided by company to employees?
There are several benefits provided by Hobbs ltd organisation that will helps in enhance
skills and capabilities of employees. This organisation is providing training to employees that
will lead to increase the potential and helps in performing task in required manner. This
organisation is offering different health and safety benefits of its employees.
4. What employee engagement activities are conducted by Hobbs ltd organisation?
Hobbs ltd company is conducting different employee engagement activities in order
improve the relationship of employees and organisation. Respective company is focusing on
collaboration with employees and motivating them to contribute ideas in decision making.
5. Does Hobbs ltd company follow proper grievances handling procedure?
Yes this company is following proper grievances handling procedure in order to manage
issues and challenging activities in accurate way. Grievances handling procedure is a very long
process for taking better decision.
Appraisal of how the job / employment relationship is managed and regulated There are different tools and techniques used by company in order to management
its relationship with employees. It is very important that an organisation to manage as
well as regulate employment relationship so that they can achieve set goals in appropriate
manner. Effective employees relationship will help in performing business activities in
more correct ways (Villasenor, West and Lewis, 2016). Employees will be conduct
Hobbs ltd organisational operations in effective manner when employees needs are
completely satisfied. There are many ways though which an organisation can develop
effective and efficient relationship with its employees. Different ways though which
employment relationship could be managed as well as regulated in mention below. Equality – It is essential for an organisation to provide equal opportunities to its
employees that will help in developing effective relationship between employees and
company. By providing right and fair job opportunities to each and every employees
business will be able to enhance its operational activities. This is very important in
developing as well as creating effective employee and employer relationship. John

(Customer Care Executive) working in Hobbs ltd company should promote fair and
equality with in organisation in order to enhance their relations as well as accomplishing
set objectives (Gray and et.al., 2015). This will help in creating positive and relaxed
working atmosphere for employees. Equality will be effective for employees as well as
employer as this will lead to providing better job opportunities to employees (Lobstein,
2013). Open communication – John (Customer Care Executive) working in Hobbs ltd company
should develop open communication within organisation in order enhance relationship. It
is very important for organisation to manage employee relationship so that they can
improve productivity of organisation. Employees are considered as backbone of
organisation as they are responsible to performing all task and activities of organisation.
It is essential that company should develop effective and open communication so that all
task are performed in effective manner. In order to enhance employment relationships
company needs to consider view point of employees while taking better decision. Open
and effective communication between organisation and its employees will also help in
gaining competitive advantage over other rival companies. So it is significant for
company to developing appropriate communication between organisation as well as
employees so this will lead to have direct impact over organisation and its functioning
(Berden and Francois, 2015). Shared vision – John (Customer Care Executive) working in Hobbs ltd oganisation must
share its vision with employees as it will help in developing effective and strong
relationship between them. Company needs to focus of creating as well as sharing their
vision with employees in order to provide them guidance. Shared vision can be
considered as an effective tool and techniques in order to promote employment
relationship (Jagasia and et.al., 2015). By sharing vision and objective of organisation
with its employees respective company will be able to improve relationships. John
(Customer Care Executive) working in Hobbs ltd company should take opinions of
employees in order to take better organisational decision as well as achievement of
objectives. Organisation needs to create and develop effective policies, goals that will
help in growth and development of employees. When organisational vision meet with the

needs and requirement of employees that will be able to perform better as well as develop
strong relationship with organisation. Motivate employee – There are different methods and techniques that is used by
organisation in order to motivate employees. Motivation is considered as an effective
tool for development of employment relationship. It is essential for an organisation to
identify as well as analyse the needs and requirement of employees. This will be very
helpful in motivating employees as well as creating strong relationship with them (Wear
and Greis, 2013). Motivation can be describe as a fundamental way of enhancing overall
profitability as well as productivity of employees. Manager needs to communicate with
employees for ensuring that they have understood their job role as well as task. Correct as
well as appropriate feedbacks should be provided to employees so that they can improve
enhance their work performance. Manager should encourage employees as this will be
very helpful in creating strong relationship with employee (Meany and et.al., 2014). John
(Customer Care Executive) working in Hobb ltd company has to focus on motivating
their employees in an effective manner so that they can attain goal and objectives of
business.
 Inspirational leadership – Leadership can be describe as an effective way to inspiring
employees as though this company will be able to achieve set objectives. John (Customer
Care Executive) working in Hobbs ltd company needs to have effective and efficient
leader so that they can inspire as well as motivate employees. Leadership does not only
help in meeting with organisational objectives but it will lead to enhance employees
relationship. Effective leadership style can be consider as an accurate way of enchaining
employees performance as well as developing strong employee relationships. Leaders
will be able to identify need and requirement of employees as well as help in
achievement of their objectives. There are different leadership styles that could be used
by company in order to meet with employees expectations.
Evaluation of methods of management and regulation of employment relationship and their
impact on organisational change
It is very important for an John (Customer Care Executive) working in Hobbs ltd
company to appraise as well as evaluate the management as well as regulation for employment
relationship. This will lead to have major impact over changes in organisation as employee and

its relationship are very significant part of organisations. This will help in performing
organisational activities in effective manner. In order to evaluate employee relationship as well
as its impact over the changes in organisation. It is essential for an organisation to analyse as
well as evaluate employee relation theory. Employee relationship theory can be consider as an
effective way for understanding employees as well as creating strong relationship with them
(Eynon, Gambino and Török, 2014). There are different element that included in employee
relationship theory. There are different perspective which is related to employee relationship
management. This includes Unitarist perspective, Pluralist perspective, maxist perspective (Abo-
Bakr and et.al., 2018.).
Unitarist perspective - This includes the organisation in which employees and their task
are interrelated to each other. This type of organisation have harmonious group of people that are
performing business operation with their full capabilities and skills. Untarist perspective will
lead to have loyal organisational culture as most of the business decisions are taken by
considering the view point of employees. This is helpful in taking better business decision as
well as achievement of objectives. This includes different elements that is helpful in enchaining
employee relationship as well as accomplishment of objectives.
 Employee voice and engagement – It is very essential for an John (Customer Care
Executive) working in Hobbs ltd company to consider view points of employees. This is
helpful in meeting with the needs and requirement of customers. Employees voice as well
as engagement are very crucial part of organisation as this is helpful in taking better
business decisions. When an organisation is considering voice of employee in taking
important business decision they will be able to perform better as well as achieve desired
goals. According to the views of John it is determined that employee engagement is one
of the most important part of organisation as it help in enhancing overall performance of
organisation. Respective company is performing various employment engagement
activities that lead to increase contribution of employees.
 Emotional labour - This can be describe as a process of managing feeling as well as
emotions of employees. This is helpful in managing as well as enhancing overall
performance of employees (Savona and Riccardi, 2015). When emotions of employees
are considered they will use their skills and knowledge in performing organisational task.

It is very important for organisation to manage emotions of labour is accurate manner so
that
Pluralist perspective - Through the Pluralist perspective there are several groups made
in organisation. In this each and every group have legal loyalties as well as goals and leaders. In
this type of organisation, employees are divided into several parts that is responsible to
performing the task that is provided by leader and manager. Pluralist perspective organisation
conflicts are solved by collective bargaining. In this type of organisation most of the issues as
well as conflicts are managed well and changes in organisation are taken in positive manner.
 Trade union representation and bargaining - Trade union representation are
considered as an effective way for managing as well as enhancing employees
relationship. In this employees will be able to take collective decisions as well as
bargaining with management (Sala-Puigdollers and et.al., 2013). This is very helpful in
meeting the the expectation as well as needs of employees. According to the views of
John it has been analysed that employees will perform better when the needs are
completely full filled. It is crucial for organisation to provide several benefits as this will
to develop better relationship. Respective company is providing training to employees as
through this organisation will be able to develop better organisational and employee
relationship.
 Conflict handling, discipline and grievance – It is very important for an John
(Customer Care Executive) working in Hobbs ltd company handle conflicts in effective
manner. There are different ways though which a company could maintain discipline in
organisation as well as solve employees grievances. This will help in performing
organisational task in better manner. Respective company has proper management system
that is working effectively to manage issues of employees. As per the answer of John,
Customer care executives is consulting with there manager when they face any issues and
problems. This is an effective way that support employees in managing their issues.
Maxist perspective – This is also considered as radical perspective as this reveal the
nature of nature of capitalist society. In this type of organisation employees are focusing their
work and they want to meet with their needs and requirement. In maxist perspective employee
relationship are considered as against the history. Companies which is following this perspective

they will focus on their work and they use their skill and capabilities in order to achieve desired
goals.
 Gig economy, control and compliance, flexibility and precarity – This refers to the
free market system that is developed with the motive of providing temporary position to
employees. In this Gig can be describe as a term that is specify used for specified period
of time. Gig economy is defined as a temporary or flexible job with in organisation. In
this organisation will have appropriate time as well as information about its employees in
order to select the most appropriate employees for working in organisation (Kaskutas,
Dale and Evanoff, 2013). This is considered as an effective tool for developing strong
relationship between employees as well as organisation. Through the interview of John is
has been identified that gig economy is beneficial for organisation as well as worker by
making the work more adaptable. This is very helpful in meeting with the needs and
requirement in order to provide flexible lifestyles. Gig economy will lead to have
economical relationship between workers as well as business.
It is very important for an organisation to control as well as compliance in order to
enhance performance of employees (Byatt and et.al., 2013). By controlling business activities as
well as performance of employee organisation will be able to achieve set goals. This will lead to
increase in flexibility in organisation. It is very important that employees contribute their skills
as well as capabilities in order to accomplish set goals.
CONCLUSION
From the above report it can be concluded that employee relationship is very important
part of organisation and it is essential that organisation is developing effective relationship with
its employees. This is very helpful in achievement of desired goal as well as set objectives of
organisation. There are different tools and techniques used by company for creating as well as
enhancing strong relationship with employees. Employment relationship is beneficial for both
employees as well as organisation. This will help in conducting business operations in effective
manner so that company can attain its mission. Company should meet with the needs and
requirements of employees for managing accurate employees relationship.

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