Importance of Talent Management in Tour and Travel Industry

This research project aims to analyze the overall importance of talent management process in an organization of the tour and travel industry. The report focuses on Neilson, a leading holiday provider in the UK, and explores various activities and methods used to gather information. Recommendations are provided to enhance the management team's efficiency and performance.

Research project
Executive summary
It is the research project where chosen topic is “analyse the overall importance of talent

management process in an organisation of tour and travel industry”. In order to enhance the
understanding about the topic an organization is taken as the base company which is Neilson. In
the present report, researcher conduct various activities in order to perform their task and attain
the goal within limited time period. In order to complete the whole research in an effective
manner, two methods are selected by the researchers with the help of which information’s are
being gathered. Along with this, questionnaires are also developed by the researcher in order to
conclude the whole research. In addition to this, some recommendations are also going to the
management team of the company on the basis of whole research so that they can perform all
their functions in an effective manner.

Table of Contents
Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Research aim: “Aim of this research is to analyse the overall importance of talent
management process in a organisation of tour and travel industry” A research report on
Neilson...................................................................................................................................4
Research Objectives:..............................................................................................................5
Research Questions:...............................................................................................................5
Rationale of research..............................................................................................................5
LITERATURE REVIEW................................................................................................................6
Basic concept of Process talent management in travel and tourism.......................................6
Various issues which can arise in course of implementation of process of talent management
................................................................................................................................................7
Strategies for effective implementation of process of talent management at the workplace. 8
RESEARCH METHODOLOGY...................................................................................................10
Gantt chart:.....................................................................................................................................10
Work break down structure............................................................................................................11
DATA INTERPRETATION.........................................................................................................15
RECOMMENDATION.................................................................................................................37
REFLECTION...............................................................................................................................38
CONCLUSION..............................................................................................................................38
References......................................................................................................................................39

INTRODUCTION
Talent management is a process which si associated with how organisations are able to
manage their human resource. This is process which is systematic and also related with how
employees are hired in their organisation. There are many steps which are a part of this process
of selecting and retaining employees. The process gets started with planning and ends with the
transition of employees (Akbariani, Farhadirad. and Abachian Ghassemi, 2016). Many different
functions are part of this function such as identity of individual, recognition and providing a
research to employees so that there is designing of respective roles according to requirement in
the organisation. This process has many advantages such as it helps in accomplishing vision,
retaining of employees for a longer duration of time, strengthening of structure of human
resource and proving a competitive advantage to the organisation. This is a report which is based
on travel and tourism industry and the company selected is Neilosn which is a UK's leading
holiday provider and is one of most preferred Companies in tour and tourism sector. This is a
Company which is always willing to attract best talent and retain them in business for a longer
duration of time (Beamond, Farndaleand Härtel, 2016) . This is the reason hwy talent
management has become very important for these organisation. There is always a requirement of
a of hard-working and enthusiastic workforce who can always provide best contribution towards
achievement of organisational objectives. This report is based on various objectives which a
related with management of talent in the organisation. In this report, questionnaire is going to be
developed so that primary data will be gathered in order to complete the whole research. Along
with this, recommendations will be given to the management team of the company so that they
can enhance their efficiency and performance in an effective manner and produce positive
outcome within stipulated time frame.
Research aim: “Aim of this research is to analyse the overall importance of talent management
process in a organisation of tour and travel industry” A research report on Neilson

Research Objectives:
 To understand basic concept of talent management in tour and tourism sector.
 To analyse issues which can arise in course of implementation of process of talent
management.
 To develop strategies for effective implementation of process of talent management at the
workplace
Research Questions:
 what do you understand by basic concept of talent management in tour and tourism
sector?
 What are various issues which can arise in course of implementation of process of talent
management ?
 What are commonly used strategies for effective implementation of process of talent
management at the workplace ?
Rationale of research
Major objective this research is to make appropriate analysis of how the process of talent
management is implemented in a organisation. There are many Companies which are functioning
in travel industry and talent management is very necessary for smooth running of such
organisations. This is a report in which there is careful analysis which has been made can help in
drawing of some conclusions such as how organisation can retain their competent workforce in
their organisation for a longer period of time (Cappelli and Tavis, 2016). This will also help in
utilisation of resources in a more optimum manner. There are many different aspects which are
related with the process of talent management in organisations which have to be understood in
detail so that it can have positive implications on management of employees. There is also a need
for understanding of nature of human resource in their organisation. It is the employees in every
organisation who are solely responsible for achievement of their objectives in the given time

frame and it is duty of management that they have to properly manage them for achievement of
those objectives.
LITERATURE REVIEW
Basic concept of Process talent management in travel and tourism
With view points of “Prachi Juneja” Talent management is a process for identifying the
vacant position, hire new candidates and develop new skills in the employee and retain them for
the long period of time. People are the most important resource in the organisation so right
candidate should be selected in the management team (Sanda, ., Anigbogu and Molwus, 2016).
In the competitive market, talent management has become the key strategies to identify and fill
the gap in the organisation. Here process regulates the entry and exist of the employees in the
management team. It has a different stages in the talent process such as requirement in team, it is
a preparing stage of identifying the talent place in the organisation. Under sourcing the talent,
candidates are target and match with the required skills and knowledge. This is a main activity in
the management to search for the best suitable candidates for the better of the enterprise.
Attracting the talent is another important thing as best employees are chosen for the manger then
hiring process start in the team. Under selection process, candidates are having first round with
the interview here candidates are examine under the skills talent and few are selected for the
next process. Further they are provided with the training and development programs where they
can improve their skills and increasing the skills and knowledge about certain subjects. After
training the employees, company tries to retain such employees in the organisation. retention
depends in various factors such as pay package, job specification and personal development
(Shrivastava, 2018). The talent team give promotion to best performance in the project and
motivates them to increase their outcomes in the organisation. Performance appraisal is a
measure to check the performance of the employees and see how much Responsibility they can
handle in the workplace. Employees have a great career in the organisation and are at the peak
of their career, after serving for longer period of time in the organisation. Employees wants to
exit from the company, they can exist by retiring from the work. Talent management is a very
important aspect in the organisation, the aim purpose of talent management is to place the right
person at right time. Manger look for someone who can fill the gap between where there are and
where they want to reach in the organisation.

With instance to Neilson company, uses talent management process to as a important
resource for the human resource in the firm. Selecting the best candidates from the market is a
top priority for any organisation in recent time. Choosing best employees are never ending
process in the organisation as their help in achieving goals and objectives (Singh and Sharma,
2015). Talent team follow steps to hire the right candidates and make such employees to be more
attracting in their outcomes. All the organisation present in the environment focus enhancing the
human resource in its management team to make best use of human forces in the organisation to
achieve the goal and objectives.
Various issues which can arise in course of implementation of process of talent management
As per the view point of (Sparrow, Hird and Cooper, 2015), it has been said that there
are various issues faced by the managers of an organisation in order to managing talent of the
staff members working within the company. Talent management is one of the method which is
implemented by the managers where they identify vacant job position, hire capable and suitable
individual for the job role. It is a systematic method where managers have to fill the vacant job
position so that best and suitable person will be hire in order to accomplish there goals and
objective in an effective manner. Some of the major issues faced by managers includes high
pressure for working in an effective manner. It is the method where managers of the company
identify the job position for which individual are required to fill the vacant job position, for this,
managers develop skills and expertise of the individual person according to the requirements of
position and retain them for a longer period of time. Along with this, it has also been said that
there are some employees who have skills and capabilities in order to perform their work but
they are not working in an effective manner which might affect the overall performance of the
company. Due to demotivation and dissatisfaction of staff members, efficiency of staff members
is affected.
These are the issues which are mainly faced by the companies while they implement
talent management strategies within their workplace. Along with this, another issue faced by
managers while implementing talent management strategies, is that there is not effective
leadership strategies adopted by them in order to motivate and encourage their staff members.

Therefore, it is very essential for the management team of the company to adopt effective
leadership style so that they can enhance the skills and capabilities of staff members in an
effective manner. Every business organisation have their own goals and objectives which are
required to be attain by them in an effective manner. Every individual have their own skills and
capabilities which are quite different from the objectives of the company therefore, managers are
required to adopt the effective leadership style so that they can motivate their staff members in
an effective manner.
For example in Neilosn, higher authorities of the company are willing to develop
effective and adequate efforts with the help of which they can enhance their profitability. Job
satisfaction is one of the most crucial element which highly reduces the profitability as well as
performance of the company in a negative manner (SSparrow and Makram, 2015). This will
affect the brand image of the company in an adverse way which reduced their income level as
well as market share of the company.
Strategies for effective implementation of process of talent management at the workplace
as per the view point of (Taylor, 2018), it has been said that talent management is one of the
element of human resource management where its basic functioning is to acquire, retain, select
as well as recruit high skilled and talented individuals within the workplace. There are ample
number of approaches which need to be adopted by the managers of the company so that they
can develop best and most suitable plan for the process of talent management. It has also been
identified that there are ample number of strategies and policies which need to be used by the
management team such as increasing the understanding of job descriptions for a specific
individual of staff member ). It is very essential for an individual to fit easily within the
workplace and adopt the working culture in an effective manner. It is the factor which highly
influences the performance of the employees. Best and most effective strategy is Categorisation
of candidates cultural fit. In addition to this there are some other approaches used by the
management team where they provide training and development sessions to their staff members
with the help of which they can enhance the performance and productivity of the company.
Along with this, it is the strategy with the help of which efficiency of the worker will be
enhanced in an effective manner. Furthermore, one of the other strategy which is required by the
management team of the company is listening to the staff members and taking their thoughts and

opinions. This will help in order to perform their task in an effective manner by analysing
various thoughts and opinions. Along with this, it will assist in enhancing the participation of
staff members within the decision making process (Thunnissen, M., 2016).
All these strategies plays very essential role in order to perform their functions in an
effective manner. Therefore these strategies must be adopted by the staff members in order to
perform all the talent management functions in an effective manner. This will assist the
managers in order to attain competitive advantage at the marketplace available at the external
environment.

RESEARCH METHODOLOGY
Gantt chart:
This is a 2-d presentation of data in which date is mentioned of different projects according to
theirs starting time and ending time. This is very helpful in development of strategies by a
organisation (Chabbar, and Chami, 201) . It is also one of essential tools which is used by
researcher so that they are able to accomplish their gaols & objectives according to available
time period. In present report also Gantt chart is used by researcher in drawing of results and
outcomes. This will assist in identifying whether the activities are performed on the set time
period or there is any kind of delay or issue faced by them.

Work break down structure
This is a structure which is related with how a project has to be divided in smaller
activities which are related to the project. This is very helpful in developing an understanding of
roles and duties of individuals (Urbancova and Vnouckova, 2015). With this structure it will be
of great help for concerned authorities in the organisation as they will be able to carry out
various objectives of organisation in given time frame. This structure also leads to reduction in
risk and uncertainties associated with the research work. It is also assisting group members in
development of structure in a defined manner. In the present research, investigator adopt this

method so that they can categorise the task in various small task in order to accomplish the
whole activity within given time frame and in effective manner.

Primary research: Primary research is one of the part of research where data is collected
for very first time in the market (Collings, Scullion,. and Caligiuri, 2018) . for example surveys
conducted, interview schedule, observation. Their are different types of primary, first is
interview ,here people have to answer to different question. Under this session, small groups are
formed and asked question and they give useful information about the market trends and factors
that effect such trends in the environment. Survey required large group of people who are asked
to fill the questionnaire which provide useful information for the enterprises. There are various
elements which help the researchers in order to collect all the information which are fresh and
raw so that effective conclusions will be developed. In this research, investigator develop

questionnaire with the help of which primary or fresh information will be gathered.
Secondary research: Under this research, clients uses information which are available
in the market like, newspaper, magazine, library, by government agencies, social media,
chambers of commence (Furusawa and Brewster, 2015). This research include public sources
which provide good information to the researcher. Their are various commercial sources which
provide factor which can be added into report. Their information can be easily can be found in
the market. Educational institutions provide valuable data from the great university, colleges,
technical institutes ,here trends can be look into the assessment. This is less risky in having error
in the information as they are collected for the first time in the market.
Both primary and secondary sources have been used in this report for the purpose of
collecting data. In this research, it has been analysed that both primary as well as secondary
method of data collection is used by the investigator so that the whole research will be conducted
in an effective manner.
Qualitative research: it is also called as a market research method, here data is obtained
through open-ended and it involves words and language. This analysis is rich in information as
their provide how and why factors of the subject or the object. They included various method
such as interview data, information from the group (Hussein, 2015). Another method are
postcards data , observation answer to the questionnaire (Vaiman and Collings, 2015). This is a
scientific method and gather non numerical data in the environment. It has a focus on in-depth
information about the subject are collected from the great resource in the market place.
Quantitative research: Here are always provided into numerical format using
mathematical methods in the market place. It collects information from existing mode such as
sampling method and by online survey, online polls etc, there results are calculated into
numerical figure. quantitative research is conduced in social science, here researcher deploy
mathematical framework and provided accurate facts and figure for the organisation reach goals
and objective (King, , 2015). Here information is elaborate with the pre required standard for
making good reports which provide data which are trends in the market and what factors are
becoming obsolete in the market.
Quantitative form of data is used in this report for the purpose of achievement of

objectives which have been laid down in this research report. This data has been selected with
help of questionnaire. In order to complete the whole research in an appropriate manner,
investigator chose quantitative method so that all the information will be collected in the form of
numerical.
Questionnaire: It is technique for collecting the data from the respondents who are asked
to answer in written and verbal about some of the topic. It is a structure form, consist set of
question formulated to collect information on the some subject from one or two respondents. The
questionnaire possess three specific objective such as translating information into set of
questions. Constructing good question is very tough task that give desire the useful information.
Second objective is uplift and motivate respondent in the interview and fill the details in the
process (Vaiman, , Haslberger. and Vance, 2015).
Third objective is to reduce the response error, sometimes this error occur due to
respondent error. In the present research, sample size is 50 respondents which is chosen by the
researcher with the help of random sampling method. It is the method where researchers select or
chose individuals on the basis of random sampling method. It is a questionnaire prepared which
consist of 10 questions and there are 50 respondents who have been selected for making
collection of primary data (Kontoghiorghes 2016).
DATA INTERPRETATION
QUESTIONNAIRE
Questionnaire
Q1) Do you posses basic knowledge related to concept of
concept of talent management prevailing in your organisation?
Frequency

a) Yes 45
b) No 5
Q2) Do you have a believe that talent management will help in
bringing positivity in a business enterprises?
Frequency
a) Agree 35
b) Disagree 15
Q3) Do you feel that if implementation of talent management
practises will be implemented then it will help in achievment of
various business objectives?
Frequency
a) Yes 30
b) No 20
Q4) According to your perception, what are major benefits of
talent management for Neilson which is helpful for their
organisation?
Frequency
a) Positive environment at workplace 15
b) Timely achievement of set goals & objectives 15
c) Reduction in employee turnover 20
Q5) According to your view, which can be best strategy for
Neilson which can help the organisation in implementation of
policies which are related with Talent management?
Frequency
a) Effective usage of leadership qualities 10

b) Top to down approach 25
c) Increasing of present participation level of employee at their
workplace
15
Q6) According to you, what will be major impact of talent
management in your organisation?
Frequency
a) Positive 40
b) Negative 5
c) Neutral 5
Q 7) Do you believe that implementation of practises related
with talent management will posses impact on operations at
Neilson ?
Frequency
a) Agree 40
b) Disagree 10
Q 8) According to your belief, what can be some of major issues
which can be faced by employees in Neilson?
Frequency
a) Anxiety 15
b) Resistance to change 15
c) No proper guidance given to employees 20
Q 9) Do you believe that talent management will support and
will be helpful for organisation in increasing its productivity ?
Frequency

a) Yes 34
b) No 16
Q10) Do you believe that practises related with talent
management will lead to reduction of employee turnover in
Neilson ?
Frequency
a) Agree 42
b) Disagree 8

Theme 1: Basic concept of talent management organisation
Q1) Do you posses basic knowledge related to concept of concept of talent
management prevailing in your organisation?
Frequency
a) Yes 45
b) No 5
Interpretation: Talent management refers to a systematic approach used by managers in order
to gather talented staff members so that they can accomplish their goals and objectives in an
effective manner. From above mentioned graph it can be interpreted that when it was asked to
respondent about if they posses knowledge related to concept of talent management in their
organisation. There was a positive response of 45 respondents and other 5 respondents responded

in a negative manner. From this it can be concluded that majority of them posses understanding
of what is talent management and its implication in their organisation.

Theme 2: Talent management and its relation with positivity in a business enterprise
Q2) Do you have a believe that talent management will help in bringing
positivity in a business enterprises?
Frequency
a) Agree 35
b) Disagree 15
Interpretation: It has been analysed that talent management plays very essential as well as
crucial role within the workplace. If managers of the company manages the talent of the
organization in an appropriate manner then the company will be able to produce positive results
in an effective manner. From the graph it is being interpreted that when researcher asked to

respondents about whether they believe that process of talent management can help them in
bringing positive at their workplace. There was a majority response in a positive manner. As
there were 35 respondents who had a positive answer to this and remaining 15 disagreed top this
view that they don't believe that positivity can be bring in their organisation by talent
management.

Theme 3: Implementation of talent management practises and it will help in achievement
of various business objectives
Q3) Do you feel that if implementation of talent management practises will be
implemented then it will help in achievement of various business objectives?
Frequency
a) Yes 30
b) No 20
Interpretation: It can be interpreted from above mentioned graph that talent management
practise will help in achieving different objectives of business. There was a positive response of
majority of respondents that is 30 out of 50 replied in a positive manner by responding yes to
this question. Remaining 20 respondents had a negative view to this question. This can be
concluded that 20 respondents of not have a believe on the idea that talent management practise
can help in achievement of various business objectives.

Theme 4: Major benefits of talent management for Neilson which is helpful for their
organisation
Q4) According to your perception, what are major benefits of talent
management for Neilson which is helpful for their organisation?
Frequency
a) Positive environment at workplace 15
b) Timely achievement of set goals & objectives 15
c) Reduction in employee turnover 20
Interpretation: From above graph it can be said that when it was asked by researcher about
major benefits for Neilson which can be helpful for increasing productivity of their organisation
there was a mix response to this question. 15 employees felt that it will lead to creation of a
positive environment at workplace, 15 felt that it will lead to achievement of objectives and goals

in their organisation and the remaining 20 had a view that this will lead to reduction in overall
employee turnover for Neilson. From this it can be concluded that there are many different types
of benefits which are associated with positive aspects of talent engagement in organisation.

Theme 5: Best strategy for Neilson which can help the organisation in implementation of
policies which are related with Talent management
Q5) According to your view, which can be best strategy for Neilson which can
help the organisation in implementation of policies which are related with
Talent management?
Frequency
a) Effective usage of leadership qualities 10
b) Top to down approach 25
c) Increasing of present participation level of employee at their workplace 15
Interpretation: It can be said from the graph that best strategy which can help Neilson in
implementation of policies related to talent management there was a preference given to the
option that there must be usage of top to down approach by 25 respondents. 15 were of view that

organisation must make efforts to increase in participation of employees at the workplace and
remaining 10 employees felt that there must be effective usage of qualities of leadership which
can be also used as a strategy by Neilson for effective implementation of policies related to talent
management.

Theme 6: Major impact of talent management in your organisation
Q6) According to you, what will be major impact of talent management in your
organisation?
Frequency
a) Positive 40
b) Negative 5
c) Neutral 5
Interpretation: From above graph it is being interpreted that when investigator asked a question
related to major impact of process of talent management in the organisation. There was a huge
majority which felt that this will surely have a positive effect on the organisation. There was a

positive response from 40 respondents. Remaining 5 out of 50 felt that this will have a negative
impact and then reaming 5 were of view that this will not have any

Theme 7:Implementation of practises related with talent management will posses impact
on operations at Neilson
Q 7) Do you believe that implementation of practises related with talent
management will posses impact on operations at Neilson ?
Frequency
a) Agree 40
b) Disagree 10
Interpretation: From above graph it can be interpreted that when respondent asked to
respondent about their belief that practises related to talent management will posses any impact
on the operations in Neilson there was a positive response of 40 respondents who responded in a
positive manner that there will be some kind of impact on t he organisation. While there was a
negative answer given by remaining 10 respondents who felt that there will be no impact of
talent management process on their organisation.

Theme 8: Major issues which can be faced by employees in Neilson
Q 8) According to your belief, what can be some of major issues which can be
faced by employees in Neilson?
Frequency
a) Anxiety 15
b) Resistance to change 15
c) No proper guidance given to employees 20
Interpretation: From above graph, it can be interpreted that when it was questioned to 50
respondents about their view that what will be some of major issues which can be faced by
employees in Neilosn there was majority of respondent who felt that no proper guidance which
so required by employees will be a major issues faced by employees in Neilson. From reaming
30 respondents there was a equal response as 15 felt that anxiety amongst the working staff can
be a issue and other 15 respondents were of view that many employees will show resistance to
change. So this was a response which was spread across three major issues which can arise in

Neilson.

Theme 9: Talent management will support and will be helpful for organisation in
increasing its productivity
Q 9) Do you believe that talent management will support and will be helpful for
organisation in increasing its productivity ?
Frequency
a) Yes 34
b) No 16
Interpretation: Above mentioned graph clearly indicates that when it was asked to 50
respondent that whether they believe that talent management is a process which will help
organisation in increasing their overall productivity there was a positive answer which was given
by 34 respondent. They had a strong belief that yes this is going to effect overall organisation in

a positive manner. Remaining 16 had a negative view and they responded in a negative manner
by selecting no as their answer.

Theme 10: Practises related with talent management will lead to reduction of employee
turnover in Neilson
Q10) Do you believe that practises related with talent management will lead to
reduction of employee turnover in Neilson ?
Frequency
a) Agree 42
b) Disagree 8
Interpretation: From above discussed graph it can be said that when it was questioned to 50
respondent about their view on whether talent management will reduce employee turnover cost
in their organisation there was a majority of 42 respondent who have a positive view to this

questions and agreed to this view point. On other hand, there was a negative response of
minority in respondents as 8 of them were of view that talent management will not have any
positive impact on their organisation in terms of reduction employee turnover cost.

DISCUSSION
Primary data:
There is primary source which has been used in this research work which has helped
researcher in collecting data from target segment of respondents. This has also helped in drawing
various conclusion and interpretation. There has been a analysis which has been used by
researcher that is primary method of collecting data this is very useful in collection of authentic
data. In case of present report, researcher has used questionnaire as a primary source of
collecting data and in this there have been 10 questions which have formed for making analysis
and drawing of various outcomes (Latukha, 2015). This has been a great help in usage of
information for the purpose of completing the research. This has lead to various outcomes and
analysis made with help of the research work. Such as it has been analysed from the
questionnaire that there is a positive impact of talent management in the organisation. There has
been a response of most of the respondents as they believe that these is a basic knowledge of
what talent management is all amount (Martin,2015). Also, employees believe that this process
will help in many benefits for organisation as a whole as there will be reduction in employee
turnover and it will become possible for companies to retain the employees for a longer period of
time. Such type of analysis has also helped the researcher in understanding what are some of the
challenges or issues which can arise in course of implementation of the process of talent
management which have to be handled by the concerned management authorities. This is also
helping in
Secondary data:
There has been usage of secondary sources in this research work which are related with
literature review. There are many online available sources which has helped the researcher in
collecting the information related to the topic of present research. That is what is the basic
concept of talent management in the organisation this is helping in preparation of literature
review by the researcher. There are many information which are very crucial for a research her

for preparation of the searches report and that has to be analysed in detail so that laid objectives
in the beginning of the research can be achieved. In this report also there have been three major
topics which have been analysed by researcher with the help of secondary sources of data.
Various articles written by many famous researcher has been used for the purpose of explaining
some topics in this research (Mathew, 2015). All the secondary data help in completing the
whole research in an effective manner and produce favourable outcomes so that the whole
research will be conducted in an appropriate manner. In this research various online sites, books,
journals and many other secondary sources are used by the researcher so that required
information will be gathered in an effective manner and within which relevant as well as
authentic information will be collected.

RECOMMENDATION
After analysing the above research study, it has been suggested that higher authorities of
Neilson should emphasise of talent management process in the organisation. It is essential for an
association to maintain good as well as healthy environment at workplace so that employees feel
satisfied when working with organisation and carry out its operations. This will assist
organisation to attain their desired goals within time frame and in a defined manner (Mensah,
2015). Employee satisfaction always results out positive outcome which is beneficial for the
company. There are some recommendations which is given to the management team of Neilson
so that they can perform their business functions in an effective manner and retain all the talented
staff members. Some of these recommendations are going to be discussed as follows which assist
the management team of the company in a positive manner:
 The company should focus on acquiring talent management process as it assist them to
increase the performance of both the employee and the company. With this, it also
declines the level of issues occurred among the top management and the company
subordinates. Therefore, positive working environment help employees in order to
perform all their task in an effective manner.
 It is also recommended that company should focus on fulfilling the basic needs of its
subordinates so that they are mentally free and work towards achieving organisation
goals considering specified time given to them.
 The management team of Neilson should take initiative to develop strong relations
between the employees as it assist them to engage employees for longer time period and
saves their cost of hiring new candidate (Mutiara, Prasetyo, and Widya, 201).
 The company can also organise or conducts activities related to their objective for
employees so that their talent brings out which helps company to properly analyse the
efficiency level of their subordinates. This will assist them the business organisation in
order to enhance their performance of the company and will be able to maintain their
brand image strong and positive.

 It is also suggested to the managers of Neilson that they should give priority to solve the
issues of subordinates because the reason behind their success is employees only.
Moreover, if company gives appreciation to employees as per the inputs they had given
then this will make subordinates feel valued and important part of the organisation which
leads to increase in their performance level that further enhance sales of Neilson.
REFLECTION
While conducting the activities related to research, I faced issues and difficulties which
beings down my confidence level. But my target is to complete my research within specified
time so I deal with issues effectively and work with full potential and puts my hard work in
research. During the research, I realized that it is important to identify and keep ourself updated
with the market trends (Russell and Bennett, 2015). The research takes time due to lack of
problem solving skills in me. With this, I am not able to share my thoughts with others due to my
inefficient communication skills. The questionnaire prepared by me need to fill by people and I
found it difficult to consume time of people as they did not take so much interest which affect
my research outcome negatively. After the completion of my research, my interpersonal and
problem solving skill is improved which help me in my coming future. Moreover, my
communication skill is improved while interacting with others or with the respondents. My
confidence level is enhanced due to which I can communicate with anyone without hesitation or
I can easily describe my thoughts as well as opinions in front of audience appropriately. I learned
how to manage the things according to the time which has help me in future to handle things
properly and achieve the task on time. It was a good experience for me & I ensure to do other
future research project in a defined manner. At last, I learned to manage tasks properly within the
time frame which also helps me in my upcoming future.
CONCLUSION
From the above research, it has been identified that every organisation needs talent
management process which assist them to bring out the hidden talent and skills of employees.
This will also helps them to optimally utilise the talent of workforce within the organisation.

With relation to Travel and Tourism Industry, it assist higher authorities to enhance their
performance in market by using talent of their manpower as they provide high quality service to
customers and handles customer issues at any point effectively. In addition to this, Acquisition of
talent management process at workplace helps company to retain employees for longer time
frame and declines their cost to hire new manpower for the company. Moreover, Talent
management enhance the overall performance of company whether it is sales level, profit level
and so on. Talent management also develops healthy environment in the organisations as it
builds good connections among the top management and its subordinates. It also gives an chance
to all the staff members to expose their talent in front of other members of company which
develops high confidence level and performance of an employee. At last, it develops high
opportunities to make effective decisions which leads to raise in sales of the company.
References
Books and Journal
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(University of Tehran) change management in quality Orientation process based on
ADKAR model. In 2nd. International conference on higher education advances
(HEAD'16) (pp. 398-405). Editorial Universitat Politècnica de València.
Beamond, M.T., Farndale, E. and Härtel, C.E., 2016. MNE translation of corporate talent
management strategies to subsidiaries in emerging economies. Journal of world
Business, 51(4), pp.499-510.
Cappelli, P. and Tavis, A., 2016. The performance management revolution. Harvard Business
Review, 94(10), pp.58-67.
Chabbar, H. and Chami, M., 2017, April. Indoor localization using Wi-Fi method based on
fingerprinting technique. In 2017 International Conference on Wireless Technologies,
Embedded and Intelligent Systems (WITS) (pp. 1-5). Ieee.
Collings, D.G., Scullion, H. and Caligiuri, P.M., 2018. Global talent management. Routledge.
Collings, D.G., Scullion, H. and Vaiman, V., 2015. Talent management: Progress and prospects.

Elegbe, J.A., 2016. Talent management in the developing world: Adopting a global perspective.
Routledge.
Furusawa, M. and Brewster, C., 2015. The bi-cultural option for global talent management: The
Japanese/Brazilian Nikkeijin example. Journal of World Business, 50(1), pp.133-143.
Hussein, A.K., 2015. Multi-objective optimization of a three-dimensional internally finned tube
based on Response Surface Methodology (RSM). Journal of Thermal Engineering, 1(2),
pp.131-142.
King, K.A., 2015. Global talent management: Introducing a strategic framework and multiple-
actors model. Journal of Global Mobility, 3(3), pp.273-288.
Kontoghiorghes, C., 2016. Linking high performance organizational culture and talent
management: satisfaction/motivation and organizational commitment as mediators. The
International Journal of Human Resource Management, 27(16), pp.1833-1853.
Latukha, M., 2015. Talent management in Russian companies: domestic challenges and
international experience. The International Journal of Human Resource
Management, 26(8), pp.1051-1075.
Martin, A., 2015. Talent management: Preparing a “Ready” agile workforce. International
Journal of Pediatrics and Adolescent Medicine, 2(3-4), pp.112-116.
Mathew, A., 2015. Talent management practices in select organizations in India. Global
Business Review, 16(1), pp.137-150.
Mensah, J.K., 2015. A “coalesced framework” of talent management and employee performance:
For further research and practice. International Journal of Productivity and Performance
Management, 64(4), pp.544-566.
Mutiara, A.B., Prasetyo, E. and Widya, C., 2017. Analyzing COBIT 5 IT Audit Framework
Implementation using AHP Methodology. JOIV: International Journal on Informatics
Visualization, 1(2), pp.33-39.
Russell, C. and Bennett, N., 2015. Big data and talent management: Using hard data to make the

soft stuff easy. Business Horizons, 58(3), pp.237-242.
Sanda, Y.N., Anigbogu, N.A. and Molwus, J.J., 2016. Managing Risks in Public Private
Partnerships (PPP) in Housing in Nigeria: Methodological Perspective. Journal of
Sustainable Development, 9(5).
Shrivastava, P., 2018. Impact of effectiveness of performance management system on employee
satisfaction and commitment. International Journal of Management Research and
Reviews, 8(4), pp.1-8.
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in the UAE. International Journal of Organizational Analysis, 23(3), pp.337-347.
Sparrow, P., Hird, M. and Cooper, C.L., 2015. Strategic talent management. In Do We Need
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driven processes within a talent management architecture. Human resource
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Vasaiya, V.M., Rathod, S.H. and Pithadiya, P.G., A REVIEW ON IMPLEMENTATION OF 5S
METHODOLOGY IN DIFFERENT ORGANIZATION.

Research Approval & Ethics Form
*Students must ensure that this form is attached with their final submission. Failure to do this
will result in your assignment been refused for grading.
Section 1: Basic Details
Proposed topic title: .................................................................................................................................................................................................................................................................
“To analyze the role of talent management strategies in the growth of an
organization.”
...................................................................................................................................................................................................................................................................................................
Student name: ...................................................................................
Student ID number: ...................................................................................
Programme: ...................................................................................
School: ...................................................................................
Intended research start date: ............................................. Intended research end date: .............................................
Section 1: Proposal
You must complete all parts of Section 1 & 2 and present to your lecturer for a brief discussion

and approval of your topic before embarking on writing a full proposal.
What are the research objectives?
Research project objectives (e.g. what is the question you want to answer? What do you
want to learn how to do? What do you want to find out?): Try to have at least 3 SMART
objectives.
Research aim: “Aim of this research is to analyse the overall importance of talent
management process in a organisation of tour and travel industry” A research report on
Neilosn
Research Objectives:
 To understand basic concept of talent management in tour and tourism sector.
 To analyse issues which can arise in course of implementation of process of talent
management.
 To develop strategies for effective implementation of process of talent management
at the workplace
Explain your reasons for your choice of topic
Reasons for choosing the project (e.g. links to other subjects you are studying,
personal interest, future plans, why the topic is important):

There are major two reasons to choose this topic for the research. This are described
below:
1) The first and the foremost reason to select this topic is to gain knowledge about talent
management as it plays vital role in organisation. The information about this topic is
easily available on secondary sources which consumes less time to collect.
2) The second reason to choose this topic is it enhance the communication, problem
solving and analytical skills of the researcher which helps them in upcoming future
and results out positive outcome. In addition to this, it assist researcher in maintaining
good relation with those employees which a researcher can work in future.
Section 3: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998) Yes: No:
Who will have access to the data and personal information?
The researcher have the authority to access information.
During the research:

Where will the data be stored?
In computer & cloud
Will mobile devices such as USB storage and laptops be used? Yes:
No: ✓
If yes, please provide further details:
After the research:
Where will the data be stored?
In Cloud & Computer
How long will the data and records be kept for and in what format?
For 2 years
Will data be kept for use by other researchers? Yes: ✓ No:
If yes, please provide further details:

Section 4: Ethical Issues
Are there any particular features of your proposed work which may raise ethical concerns?
If so, please outline how you will deal with these.
It is important that you demonstrate your awareness of potential risks that may arise as a
result of your research. Please consider/address all issues that may apply. Ethical concerns
may include, but are not limited to the following:
 Informed Consent
 Potentially Vulnerable Participants
 Sensitive Topics
 Risks to Participants and/or Researchers
 Confidentiality/Anonymity
 Disclosures/limits to confidentiality
 Data Storage and Security both during and after the research (including transfer,
sharing, encryption, protection)
 Reporting
 Dissemination and use of your findings

Section 5: Declaration
I have read, understood and will abide by The Pearson College Research Ethics Policy:
Yes: No:
I have discussed the ethical issues relating to my research with my Module Tutor:
Yes: No:
I confirm that to the best of my knowledge:
The above information is correct and that this is a full description of the ethics issues that
may arise in the course of my research.
Name:
………………………………………………………………………………………………
……………………
Date: …………………………………
Please submit your completed form to ………………………….

Section 3: Approval (To be completed by the lecturer)
Checklist Yes No
Is the proposed research title related to the theme?
Is the research scope realistic? (i.e. not too broad)
Is the research feasible? (i.e. could be done)
Is there a research question or hypothesis?
Is there a rationale or clear reason for choosing the research title?
Has the student considered how the data will be collected?
Has the student considered where the data will be collected?
Comment (If any)

Agreement from project proposal checker (if applicable)
I confirm the learner has met and discuss their topic with me and is appropriate to the theme
provided.
Name & signature: