Waratah Residential Care Facility: Project Scope and Quality Report

This report delves into the project scope and quality management strategies employed by Waratah Residential Care Facility in their "Steering Committee" project, which involves designing a free-standing apartment-like facility with 150 units. The report outlines the project's goals and objectives, focusing on increasing occupancy and improving care services for the aged. It details the project scope statement, including the project overview, purpose, budget, and approach. A work breakdown structure (WBS) is presented, dividing the project into initiation, planning, execution, monitoring, and closing phases. The report also addresses quality responsibilities, emphasizing the importance of maintaining quality standards through qualified personnel, training, and project-specific standards. Finally, it discusses approaches to quality assurance, control, and improvement, including the use of X bar charts and rapid cycle improvement methods. This document is available on Desklib, where students can find similar project management reports and resources.

Project Scope and Quality
Management Plans

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Project goals and objectives-.......................................................................................................3
Project Scope Statement..............................................................................................................4
Work Breakdown Structure.........................................................................................................5
Quality responsibilities................................................................................................................6
Approaches towards Quality Assurance, Control & Improvement.............................................7
Quality metrics.............................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Project management is the concept which deals with the use of the specific knowledge,
skills and the abilities for delivering the valuable things to the people. These can be for the
development of the software for improving the process of the business, construction of the
building, expansion for the sales into new market and many more involves in the project
management (Aanbari, & Kwak, (2018). In simple terms, it can be defined as the undergoing to
the activities which are made to achieve the goals and objectives of the company. This project
management report will discuss the goals and objectives of this project in the case study as well
as the project scope statement. Along with this, it will also discuss the work breakdown structure
(WBS) and the quality responsibilities. Further, it will also include the approaches to quality
assurance and control and improvement and at last the quality metrics.
MAIN BODY
Project goals and objectives-
The goals and objectives in the project are used to provide the right direction to the
project. The objectives are considered as the specific targets which the project is having the aim
of achieving them to meet the goals (BEST, B. U. A. I. (2019). These goals are generally the
high level vision and the objectives are the well thought and grounded to achieve the vision of
the company. The goals of the project can be defined as the result or the outcome the company
wants to achieve as the long term advantage of the overall company (Zhang, and et.al. (2020).
The goals of the projects can be ascertained by the facts and figures as well as on the other hand,
the objectives of the projects can be defined as the crucial tasks which are to be executed and
applied to achieve the end result or outcome for the company.
The goals and objectives in the case study of Waratah Residential Care Facility are that
they are focusing more on the increasing the occupancies and improvement in the care services
for the aged people (Kovalenko, (2018). The short term goal for this company is being more
effective in providing the quality are to the people and the long term goals is to achieve the
highly competent care staff and constructing the new buildings with the attractive ambience of
the company as well as achieving the effective reputation in the current region. There major
goals is to open the new residential facility and developing the policies and procedures of the

company. They were providing all the facilities in the residential facility like
telecommunications systems which is very necessary in today's time. The Waratah Residential
care Facility has the main aim of providing all the necessary and enough facilities to the cares
who will be staying in it. These facilities are by giving them the proper accommodation and the
ambience as well. The company is using utmost budget for providing these facilities in the new
building to achieve these goals and objectives as the end result of this Steering committee project
(Zeni, (2019).
Project Scope Statement
Project scope statement is concerned with the complete description of the work that has
to be taken in consideration in order to deliver the final output of the project on accurate time
within maintaining the exact budget (Akhwaba, Bowa & Keiyoro, (2020). Waratah Residential
Care Facility has adopted the new project and that is designing free-standing apartment-like
facility with 150 units. The name of the project is Steering committee Here is the project scope
statement of project:
Project overview
The project has been undertaken by the Waratah residential care facility. The project is
concerned with designing of new free-standing apartments facilities up-to 150 units for approx
150-300 residents. This project has been taken in consideration for taking advantage of the latest
building materials and using of the latest technology in terms of reducing the higher energy
consumption in making of newly designed apartments.
Project Purpose
The project has been undertaken in order to focus on the single occupant rather than the couples.
The apartments are consists with numerous facilities of housekeeping so, it can become easy for
the residents to live.
Project scope
The estimated budget of the project is around $2,250,000 per year and the project planning will
change into practices from May 2023
Project approach
The project manager of WRCF project will maintain all the mandatory documents regarding the
project. The prime contractor of project performs the work with employees who have the

appropriate credentials. During the time of the project execution, the contractor will assure the
periodic progress report to the manager so, the errors and delay can be managed.
Project issues
Issues that comes in the establishment of project will be reported within using issue report form
and an immediate action will be taken in order to solve the issue. Also, the issues and solutions
will be communicated to the members.
Approvals
Invoicing will be done for all documents and materials that are required for the project. Approval
related to license and legislation will be taken before May 2023.
Project deliverables and quality
The designed that has been selected from preparing the apartments has been taken in
consideration after analysing the numerous attributes. Thus, the deliverables of project will
ensure high quality.
Quality control
In order to ensure effective quality in deliverables, Contractors are entitled to take decisions in
order to make modification
Project schedule
The project will be schedule from May 2023.
Work Breakdown Structure
This has been considered as the tool that helps in dividing the big project in small task and clears
the vision in relation of performing each task. This helps in integrating the scope, cost and
deliverables of project in single tool. Here is the WBS of WRCF project:

The WBS is mainly divide in the five stages of project management and that is, initiation,
planning, execution, monitoring and closing. These five stages in concerned with the whole task
of project. At the initial stage, project manager will decide the major initiatives that is needed to
taken in consideration for designing of apartments. In the planning stage the, planning has been
performed. The execution stage is the stage in which planning has been changed into practices, at
monitoring stage, the monitoring of the procedure is done and at the closing phase, the
documentation will be done and completion of project is performed.
Quality responsibilities
Quality responsibilities is concerned with managing the set standards of qualities while
performing the task of project. WRCF has set certain quality standard that involves using of
quality raw material, renewable source of energy and so on that maximize the quality of final
output. Here is the complete description under which Quality responsibilities is performed for
Steering Committee:
Project quality plan is describes the mandatory activities, standards and procedure that are
necessary in terms of providing quality deliverables of project (Colakoglu, Yazici & Mishra,
WRCF
PROJ
ECT
INIT
ITAI
ON
PLA
NNI
NG
EXE
CUT
ION
MON
ITOR
ING
CLO
SE-
OUT
Draft service
agreement
with for
services
provid
ed
Operati
onal
Implem
entatio
n Plan
Comm
unity
mailing
about
const
ructi
on
proje
ct
Prepari
ng
reports
Docum
entatio
n
Determine
budget for
interior
Identify
office
space for
staff
Policies
and
procedure
s
developed
Legal and
Licensing
Requirem
ents
Project
plan
for
recruit
ment
deve
lope
d
Workfo
rce
plannin
g
PR firm
contract
ed
Guidan
ce and
reviews
Contrac
t
comple
tion

(2021). It has been considered as important aspect that shows the major quality responsibilities
of the project.
PROJECT QUALITY PLAN
Responsibilities to all personnel with respect to quality
The company maintains the quality standard for the project as well as the applicable laws that are
related to the industrial standard will be adopted. The project quality plan is concerned with
giving specific duty to each member of project in terms of maintaining the quality standards.
Mandatory qualification of contractors, suppliers, and all personnel
Suppliers, contractors and personnels who are part of the project must have the required
qualification which is consists of the working experience (Cristaldo & et.al. (2021). As it helps in
management of quality standard in project. Therefore, WECF has adopted this attribute in quality
plan in terms of managing quality.
Quality training
Quality training will be given to all personnels who are part of steering committee project as it
leads to guide them in order to assure quality in their task. In terms of achieving high standard of
quality in final deliverable it is important to assure quality in each task that is aligned with the
final deliverables as it helps in management of quality in over-all project. In similar manner,
WRCF has adopted this concept in terms of ensuring effective quality in making of apartments.
Project-specific quality standards
This includes the set standards of project that has been made by organization for a particular
project. WRCF has made their specialised standards for the up-coming project and the standards
involves, managing pollution level in environment, using effective raw materials and technology,
assuring training to labours and workers and so on. This set standards of the company result in
assuring higher quality deliverables.
Approaches towards Quality Assurance, Control & Improvement
The approaches towards quality assurance, quality control and quality improvement in the
designing and making of apartment by WRCF are mentioned below:
Quality Assurance
The company has analysed the requirement of the public related to the designing of apartment
and it has been considered as first step in approaches of quality assurance. Furthermore, the

planning test is needed to conduct as it assure idea to project manager in term of quality is being
maintained or not. Afterwards, the project-manger should design and execute test so, the results
can be known. The test should be conducted over the materials is used for constructing
apartments. Thus adopting the process that consist, analysing requirements, evaluating critical
factors, planning & executing test and implementing the procedure are the best approaches of
quality assurance for WRCF steering committee project.
Quality Control
This refers to the continuous methods that uphold the integrity and reliability of process in terms
of achieving the final outcomes. It helps in managing quality throughout the completion of
project. The major approaches of quality control that can me used in WRCF project is X bar
chart. This is one of the best approach of quality control in project management. Under this, the
project manager will prepare a bar chart that shows the minor changes that has been taking place
in the quality parameter of WRCF project and immediate action can be taken under this
(Fukasawa & et.al. (2020). Furthermore, it enables project manager to monitor the major effect
of the process improvement in project.
Quality Improvement
This has been considered as the systematic approach that has been taken in consideration in order
to improve the performance of the project (Kong & et.al. (2021). Quality improvement is based
on the quality control method. As in quality control methods the errors has been identified that
are linked with the quality attributes. On the basis of that, approaches of quality improvement
has been adopted and the quality standard of the project deliverable has been maintained. Rapid
cycle improvement is one of the best approach of quality improvement that can be sued by
WRCF in their project. Rapid cycle improvement method enable project manager to implement
the quality improvement process in continuous manner. This changes of improvement are tested
in the period of three to four months and the result can easily establish by project manager.
Quality metrics
Quality metrics has been considered as crucial element in project management as it helps
in measuring the attributes and parameters that has been defined by the project manager before
the starting of project or at the phase of project planning. Quality metrics helps in generating the
result of the final deliverable. Thus, the project manager of WRCF'S new project can easily

analyse the success rate of the project after the completion of project with the help of quality
metrics. The quality metrics leads to guide the project manager in order to implement the
decisions. The quality metrics that enables the manager to analyse the success rate of project are:
Planned value- It refers to the estimated amount of value that is needed to perform the planned
activities. The estimated value of WRCF project is $2,250,000. The manager can compare it with
other metrics as it provide the view in relation of the progress of project. It will provide idea
about the performance of all the task that is involved in project (Aljurf & et.al (2021). Those
tasks that are consuming high budget and not assuring effective result can be corrected with the
help of this.
Actual cost (KPI)- Metrics helps in knowing the current performance and status of project and
KPT is one of the part of metrics that has been used as indication in terms of getting idea
regarding quality deliverables of project. Key performance indicator is a metric that can be used
by the manager in order to analyse the success with respect to making of apartments. It is used in
terms of looking backward from all context and the indication has been taken. The comparison
has been made among the planned performance and actual performance of the project.
Earned value (Cost of delivering output)- This refers to the final cost of delivering output. The
cost that has been occurs in making of apartment is high then, the cost of deliverables then it
indicates loss (Meydan & Guydosh, (2020). On the other hand, if the cost of deliverable is higher
than the project cost then, it indicates the higher profit. Thus, with this, the project manager can
determine the quality metrics of project.
CONCLUSION
From the above report it has been concluded that, before starting the project it is highly
important to understand the numerous attributes that can provide impact over the final
deliverables of project. Furthermore, the report has discussed the mandatory elements that are
need to prepare in terms of preparing project. The report has described the project goals and
objectives of Waratah Residential Care Facility in order to take new project in consideration that
is related to construction of newly designed apartments. Also, the report has described the project
scope statement related to the project. Along with this work breakdown structure of the project
has been highlighted. WBS is an important tool that helps in parting the whole procedure in
different part and makes it easy. Furthermore, quality responsibilities, approached towards

quality assurance, control and improvement has been shown. Lastly, the quality metrics has been
described.

REFERENCES
Books and Journals
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FIBRE OPTIC INFRASTRUCTURE. International Journal of Construction
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Aljurf & et.al (2021). Quality Management and Accreditation in Hematopoietic Stem Cell
Transplantation and Cellular Therapy: The JACIE Guide (p. 181). Springer
Nature.
BEST, B. U. A. I. (2019). Goals and Objectives. SKIN.
Colakoglu, F. N., Yazici, A., & Mishra, A. (2021). Software product quality metrics: A
systematic mapping study. IEEE Access.
Cristaldo & et.al. (2021, November). Adjustment Level Metrics for Requirements in Project
Management. In 2021 8th International Conference on Soft Computing &
Machine Intelligence (ISCMI) (pp. 145-154). IEEE.
Fukasawa & et.al. (2020). LongQC: a quality control tool for third generation sequencing long
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Kovalenko, Y. (2018). The essence, goals and objectives of information support for countering
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Meydan, S., & Guydosh, N. R. (2020). Disome and trisome profiling reveal genome-wide targets
of ribosome quality control. Molecular cell, 79(4), 588-602.
Zeni, M. B. (2019, November). Step 2: Describe the program (goals, SMART objectives, logic
models, types of evaluation). In APHA's 2019 Annual Meeting and Expo (Nov. 2-Nov.
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Zhang, Q., and et.al. (2020). Influence mechanisms of factors on project management capability.
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