Role of HR, Marketing and Finance in Marriott International
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This report discusses the role of HR, Marketing and Finance in Marriott International and the importance of collaborative working practices. It also highlights the role of finance management and reporting within the organization.
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INTRODUCTION.................................................................................................................................4
Learning outcome 1, 2 and 3.................................................................................................................4
Role of HR, Marketing and finance...................................................................................................4
Understanding of Collaborative working practices............................................................................4
Role of finance management and reporting within organisation........................................................6
CONCLUSION.....................................................................................................................................7
REFERENCES......................................................................................................................................9
Learning outcome 1, 2 and 3.................................................................................................................4
Role of HR, Marketing and finance...................................................................................................4
Understanding of Collaborative working practices............................................................................4
Role of finance management and reporting within organisation........................................................6
CONCLUSION.....................................................................................................................................7
REFERENCES......................................................................................................................................9
INTRODUCTION
In an business firm there are several divisions such as Human Resource, marketing,
finance and so on . Every division have their different function within working of company as
they play important role in accomplishing business firm aims and objectives (Chang, Wang
and Cui, 2019). This report is based on Marriott international which is part of hospitality
industry serving at global level and headquartered at Bethesda, Maryland, United States. It
was founded in 1927 by J. Willard Marriott and Alice Marriott. Respective report will going
to discuss role of HR, marketing and finance within organisation. In addition to this,
understanding related to collaborative working practices also discuss. Moreover, role of
finance management and reporting in working of Marriott also highlight. Management of
human resource help company in conducting their operations in effective manner that provide
assistance in serving customers within appropriate way. Overall, this result in maintaining
good reputation within market area as well as also financial achievements through increased
number of customers.
Learning outcome 1, 2 and 3
Role of HR, Marketing and finance
Every division play important role within working of an organisation. Same as in Marriott
International explanation of these are as follows :-
Human resource definition – In an organisation human resource is division which is
responsible for each and everything related to personnel’s (Ahmad and Akhtar, 2019). This
involves vetting, recruiting, hiring, onboarding, training, promoting, firing employees and
independent contractors. In addition to this, HR is the division which stays on top legislation
guiding related to that how staff will be treated while hiring, working and firing procedure.
Function of HR – There are several functions of HR within working of Marriott
International explanation of these are as follows :-
Recruiting rights people for the right job – It is one of the important function for HR
manager of Marriott International as they have to see how much vacant position are
their which need to be fulfilled. Hr division advertise job posting, screen applicants,
In an business firm there are several divisions such as Human Resource, marketing,
finance and so on . Every division have their different function within working of company as
they play important role in accomplishing business firm aims and objectives (Chang, Wang
and Cui, 2019). This report is based on Marriott international which is part of hospitality
industry serving at global level and headquartered at Bethesda, Maryland, United States. It
was founded in 1927 by J. Willard Marriott and Alice Marriott. Respective report will going
to discuss role of HR, marketing and finance within organisation. In addition to this,
understanding related to collaborative working practices also discuss. Moreover, role of
finance management and reporting in working of Marriott also highlight. Management of
human resource help company in conducting their operations in effective manner that provide
assistance in serving customers within appropriate way. Overall, this result in maintaining
good reputation within market area as well as also financial achievements through increased
number of customers.
Learning outcome 1, 2 and 3
Role of HR, Marketing and finance
Every division play important role within working of an organisation. Same as in Marriott
International explanation of these are as follows :-
Human resource definition – In an organisation human resource is division which is
responsible for each and everything related to personnel’s (Ahmad and Akhtar, 2019). This
involves vetting, recruiting, hiring, onboarding, training, promoting, firing employees and
independent contractors. In addition to this, HR is the division which stays on top legislation
guiding related to that how staff will be treated while hiring, working and firing procedure.
Function of HR – There are several functions of HR within working of Marriott
International explanation of these are as follows :-
Recruiting rights people for the right job – It is one of the important function for HR
manager of Marriott International as they have to see how much vacant position are
their which need to be fulfilled. Hr division advertise job posting, screen applicants,
source candidates, conduct preliminary interviews as well as coordinating hiring
efforts with responsibility of manager for selecting final candidates.
Maintaining a safe environment – It is important factors on which Hr manager focus
for providing safe working environment to staff. As HR division of Marriott
International ensure that Occupational Safety and Health Act has been implemented
in company because according to this act it is responsibility of employers to provide
safe working environment to their staff members.
Definition of marketing – Marketing division in hotel is responsible for maximising
revenues through developing programmes related to enhancing occupancy as well as make
profitability utilisation of its accommodation, leisure facilities and meeting.
Function of marketing - The Marketing division plays a important role in promoting the
business as well as mission of an business firm. It serves as the face of company,
coordinating and producing all materials which represent the business (Kacarski and
Kovachevski, 2019). Along with this, it is the Marketing Department's job to reach out to
prospects, customers, investors and the community, while creating an overarching image that
represents Marriott International within a positive light.
Definition of Finance – financial management means planning, organizing, directing as
well as controlling financial activities like utilization and procurement of funds of company.
This simply means implementation of general management principles to financial resource of
business firm.
Function of finance - It is important division of an organisation because each and
every activity funding done by finance division of company (0O'Connell, 2019). There are
several functions which finance division of Marriott International follows such as
bookkeeping, payable and receivable, financial reporting and control, tax and compliance
etc..
Understanding of Collaborative working practices
Collaborative practices within workplace is when two or more than that people work
together by sharing idea as well as things for accomplishing task (Mitev and et. al., 2019). In
addition to this, with the modification and advancement in technology like web based
programming, file sharing, high- speed internet, email, video conferencing and many more.
Moreover, collaboration practices in Marriott International incorporate team work and many
other aspects explanation are as follows :-
efforts with responsibility of manager for selecting final candidates.
Maintaining a safe environment – It is important factors on which Hr manager focus
for providing safe working environment to staff. As HR division of Marriott
International ensure that Occupational Safety and Health Act has been implemented
in company because according to this act it is responsibility of employers to provide
safe working environment to their staff members.
Definition of marketing – Marketing division in hotel is responsible for maximising
revenues through developing programmes related to enhancing occupancy as well as make
profitability utilisation of its accommodation, leisure facilities and meeting.
Function of marketing - The Marketing division plays a important role in promoting the
business as well as mission of an business firm. It serves as the face of company,
coordinating and producing all materials which represent the business (Kacarski and
Kovachevski, 2019). Along with this, it is the Marketing Department's job to reach out to
prospects, customers, investors and the community, while creating an overarching image that
represents Marriott International within a positive light.
Definition of Finance – financial management means planning, organizing, directing as
well as controlling financial activities like utilization and procurement of funds of company.
This simply means implementation of general management principles to financial resource of
business firm.
Function of finance - It is important division of an organisation because each and
every activity funding done by finance division of company (0O'Connell, 2019). There are
several functions which finance division of Marriott International follows such as
bookkeeping, payable and receivable, financial reporting and control, tax and compliance
etc..
Understanding of Collaborative working practices
Collaborative practices within workplace is when two or more than that people work
together by sharing idea as well as things for accomplishing task (Mitev and et. al., 2019). In
addition to this, with the modification and advancement in technology like web based
programming, file sharing, high- speed internet, email, video conferencing and many more.
Moreover, collaboration practices in Marriott International incorporate team work and many
other aspects explanation are as follows :-
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HRM division help an business firm in managing their daily basis activities within
more effective manner. It is important department of company which ensure employees
benefits as well as smooth working of company (Ahmad and Akhtar, 2019). There are several
roles which played by human resource division of Marriott International as they make sure
working of company is compliance with all the labour laws because not following laws and
regulation may result in negative impact on brand image. Along with this, there are several
other functions also which perform by HR department of Marriott International such as
recruiting and training, record keeping of tax compliance, payroll and benefits, employer and
employee relation, staff performance improvement plan and many more. Not only this much
Human Resource management play important role in each and every employees working
within organisation from their hiring till retirement.
Recruitment and selection process – It is the process in HRM which related to
locating as well as encouraging potential applicants foe selecting the one who have related
qualification as well as skills which will fit for job role within business firm. Steps included
within recruitment and selection process are as follows :-
Identify job vacancies – First step of recruitment and selection process start with job
vacancies. If there will be recruitment of hiring candidate for present and future then
only procedure will start.
Prepare job preparation and job specification – When job vacancies will identifies HR
manager of Marriott International will prepare job role and collect job specification
such as skills, experience, required qualification and many more.
Advertising job vacancy – HR manager advertise job vacancies by using several job
portal websites such as LinkedIn, Monster.com and many more offline medium also
like newspaper, TV etc..
Managing the response – Through advertising job vacancies business firm receive no.
of resumes that HR manager has to manager as well as shortlist as per suitable
qualification and skills needed for specific job.
Arrange the interviews – Candidates who are having relevant skills needed for job are
called by HR manager for scheduled interviews.
more effective manner. It is important department of company which ensure employees
benefits as well as smooth working of company (Ahmad and Akhtar, 2019). There are several
roles which played by human resource division of Marriott International as they make sure
working of company is compliance with all the labour laws because not following laws and
regulation may result in negative impact on brand image. Along with this, there are several
other functions also which perform by HR department of Marriott International such as
recruiting and training, record keeping of tax compliance, payroll and benefits, employer and
employee relation, staff performance improvement plan and many more. Not only this much
Human Resource management play important role in each and every employees working
within organisation from their hiring till retirement.
Recruitment and selection process – It is the process in HRM which related to
locating as well as encouraging potential applicants foe selecting the one who have related
qualification as well as skills which will fit for job role within business firm. Steps included
within recruitment and selection process are as follows :-
Identify job vacancies – First step of recruitment and selection process start with job
vacancies. If there will be recruitment of hiring candidate for present and future then
only procedure will start.
Prepare job preparation and job specification – When job vacancies will identifies HR
manager of Marriott International will prepare job role and collect job specification
such as skills, experience, required qualification and many more.
Advertising job vacancy – HR manager advertise job vacancies by using several job
portal websites such as LinkedIn, Monster.com and many more offline medium also
like newspaper, TV etc..
Managing the response – Through advertising job vacancies business firm receive no.
of resumes that HR manager has to manager as well as shortlist as per suitable
qualification and skills needed for specific job.
Arrange the interviews – Candidates who are having relevant skills needed for job are
called by HR manager for scheduled interviews.
Receptions – Ab organisation known by the staff member so for making good
impression on the candidate related to company hiring them start from reception.
Screening interview- It is prepared by large scale organisation like Marriott
International for cutting cost of selection by allowing eligible candidate go further
stages of selection.
Application Bank – It is most common method use for collecting information on
several aspects of applicants social, academic, demographic, reference and so on.
Simple it is brief history sheet of employees background which contain information
such as personal data, marital data, education, reference etc..
Selection test – It include some common test such as intelligence test, aptitude test,
personality test and several other.
Selection interview – it is the final stage in which interview will conduct by manager
of company and it is face to face interview.
Training and development - Staff training and development suggests a program where
explicit information, aptitudes and capacities are granted to the workers, with the point of
raising their presentation level, in their current jobs, just as giving them learning openings, to
assist their development. There are several training and development method but, Marriott
International is using on-the-job training method because it will help them in enhancing their
employees skills and knowledge in effective manner. Along with this, with the assistance of
on the job training method practical knowledge will gained by staff members.
Access to skills and strength - When an organisation or division collaborate, they
can use their strength as well as skills in more effective manner which every
individual have. For instance, If individual in Marriott International may face issues
with presentation skills but know all the benefits as well as challenges related to the
same or solution (Sellier and et. al., 2020). Within that situation, Collaborating will
enable individual to share their knowledge and work with such people who can
present the ideas in the best manner. This will enhance changes of getting of getting a
proposal approved by their upper management.
Develop Employee Skills and knowledge - Organisation as well as staff both get
benefit from collaboration because outcome of sharing ideas and working together
will be beneficial in accomplishing objectives (Karlgren and et. al., 2020). Because,
they can see how others think, negotiate as well as operate. such practices gives
impression on the candidate related to company hiring them start from reception.
Screening interview- It is prepared by large scale organisation like Marriott
International for cutting cost of selection by allowing eligible candidate go further
stages of selection.
Application Bank – It is most common method use for collecting information on
several aspects of applicants social, academic, demographic, reference and so on.
Simple it is brief history sheet of employees background which contain information
such as personal data, marital data, education, reference etc..
Selection test – It include some common test such as intelligence test, aptitude test,
personality test and several other.
Selection interview – it is the final stage in which interview will conduct by manager
of company and it is face to face interview.
Training and development - Staff training and development suggests a program where
explicit information, aptitudes and capacities are granted to the workers, with the point of
raising their presentation level, in their current jobs, just as giving them learning openings, to
assist their development. There are several training and development method but, Marriott
International is using on-the-job training method because it will help them in enhancing their
employees skills and knowledge in effective manner. Along with this, with the assistance of
on the job training method practical knowledge will gained by staff members.
Access to skills and strength - When an organisation or division collaborate, they
can use their strength as well as skills in more effective manner which every
individual have. For instance, If individual in Marriott International may face issues
with presentation skills but know all the benefits as well as challenges related to the
same or solution (Sellier and et. al., 2020). Within that situation, Collaborating will
enable individual to share their knowledge and work with such people who can
present the ideas in the best manner. This will enhance changes of getting of getting a
proposal approved by their upper management.
Develop Employee Skills and knowledge - Organisation as well as staff both get
benefit from collaboration because outcome of sharing ideas and working together
will be beneficial in accomplishing objectives (Karlgren and et. al., 2020). Because,
they can see how others think, negotiate as well as operate. such practices gives
personnel a better understanding of how the business firm operates at a higher level
and not just their individual division. The skills as well as capabilities which every
staff can gain from others can be utilise or taken back to their own division behind
which motive is further development as well as enhancements.
Definition of Financial management – It can be defined as planning, organising, directing as
well as controlling financial activities of business firm. In addition to this, sound financial
management is essential within business as marketing and production. An organisation need
finance for commencing their operations, expansion or growth continue operations and many
more. Moreover, finance is crucial operative function of company.
Function of finance - It is important division of an organisation because each and every
activity funding done by finance division of company (0O'Connell, 2019). There are several
functions which finance division of Marriott International follows such as bookkeeping,
payable and receivable, financial reporting and control, tax and compliance etc..
Role of finance management and reporting within organisation
Finance management is related to strategic planning, directing as well as controlling of
financial undertakings in organisation or institute (Yu and Huo, 2019). It also involves
applying management principles to the financial assets of an business firm, while also playing
an essential part within fiscal management. There are several objectives of finance
management within Marriott International explanation of these are as follows :-
Maintaining appropriate supply of funds for business firm.
Making sure that shareholders of the company to get good returns on their invested
amount.
Optimum as well as efficient utilization of funds.
Creating real as well as safe investment opportunities to invest in.
There are several role of finance management in Marriott International explanation are as
follows :-
Computing the capital required: The monetary administrator needs to figure the
measure of assets an association requires. This relies on the strategies of the firm with
and not just their individual division. The skills as well as capabilities which every
staff can gain from others can be utilise or taken back to their own division behind
which motive is further development as well as enhancements.
Definition of Financial management – It can be defined as planning, organising, directing as
well as controlling financial activities of business firm. In addition to this, sound financial
management is essential within business as marketing and production. An organisation need
finance for commencing their operations, expansion or growth continue operations and many
more. Moreover, finance is crucial operative function of company.
Function of finance - It is important division of an organisation because each and every
activity funding done by finance division of company (0O'Connell, 2019). There are several
functions which finance division of Marriott International follows such as bookkeeping,
payable and receivable, financial reporting and control, tax and compliance etc..
Role of finance management and reporting within organisation
Finance management is related to strategic planning, directing as well as controlling of
financial undertakings in organisation or institute (Yu and Huo, 2019). It also involves
applying management principles to the financial assets of an business firm, while also playing
an essential part within fiscal management. There are several objectives of finance
management within Marriott International explanation of these are as follows :-
Maintaining appropriate supply of funds for business firm.
Making sure that shareholders of the company to get good returns on their invested
amount.
Optimum as well as efficient utilization of funds.
Creating real as well as safe investment opportunities to invest in.
There are several role of finance management in Marriott International explanation are as
follows :-
Computing the capital required: The monetary administrator needs to figure the
measure of assets an association requires. This relies on the strategies of the firm with
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respect to anticipated costs and benefits (Cui and et. al., 2019). The sum required must
be evaluated so that the winning ability of the association increments.
Arrangement of capital structure: Once the measure of capital the firm requires has
been evaluated, a capital structure should be framed. This includes obligation value
examination for the time being and the long haul. This relies on the measure of the
capital the firm possesses, and the sum that should be raised by means of outer
sources.
Contributing the capital: Every association or firm needs to put cash so as to raise
increasingly capital and addition customary returns. Consequently, the money related
director needs to put the association's assets in sheltered and gainful endeavours.
Designation of benefits: Once the association has earned a decent measure of net
benefit, it is the budgetary administrator's obligation to productively apportion it. This
could include saving a piece of the net benefit for possibility, development, or
extension purposes, while another piece of the benefit can be utilized to give profits to
the investors.
Powerful administration of cash: This division is likewise liable for successfully
dealing with the company's cash (Byrd, 2019). Cash is needed for an organisation
several reasons within company, for example, instalment of compensations and bills,
looking after stock, meeting liabilities, and the acquisition of any materials or gear.
Money related control: Not just does the budgetary supervisor need to design,
compose, and get reserves, yet he additionally needs to control and dissect the
association's funds for the time being and the long haul. This should be possible
utilizing budgetary apparatuses, for example proportion investigation, hazard the
board, and benefit and cost control.
be evaluated so that the winning ability of the association increments.
Arrangement of capital structure: Once the measure of capital the firm requires has
been evaluated, a capital structure should be framed. This includes obligation value
examination for the time being and the long haul. This relies on the measure of the
capital the firm possesses, and the sum that should be raised by means of outer
sources.
Contributing the capital: Every association or firm needs to put cash so as to raise
increasingly capital and addition customary returns. Consequently, the money related
director needs to put the association's assets in sheltered and gainful endeavours.
Designation of benefits: Once the association has earned a decent measure of net
benefit, it is the budgetary administrator's obligation to productively apportion it. This
could include saving a piece of the net benefit for possibility, development, or
extension purposes, while another piece of the benefit can be utilized to give profits to
the investors.
Powerful administration of cash: This division is likewise liable for successfully
dealing with the company's cash (Byrd, 2019). Cash is needed for an organisation
several reasons within company, for example, instalment of compensations and bills,
looking after stock, meeting liabilities, and the acquisition of any materials or gear.
Money related control: Not just does the budgetary supervisor need to design,
compose, and get reserves, yet he additionally needs to control and dissect the
association's funds for the time being and the long haul. This should be possible
utilizing budgetary apparatuses, for example proportion investigation, hazard the
board, and benefit and cost control.
Thus, it can be said that collaborative workplace practices will be essential for Marriott
International as it will assist them in several manners that already discussed above (Koesten
and et. al., 2019). In addition to this, it brings innovative ideas for company which result in
gaining competitive advantages.
CONCLUSION
After going through above discussion it has been summarise that, within an
organisation there are several role of HR, marketing as well as finance. With the assistance of
these division company will be able to perform their work in more effective manner. In
addition to this, collaborative working practices are also important for organisation as people
working with one or more always try to bring something innovative for company which help
them in gaining competitive advantages. Finance is backbone of organisation with the
assistance of proper Finance Management and reporting computer will be able to accomplish
their objectives in more effective way.
International as it will assist them in several manners that already discussed above (Koesten
and et. al., 2019). In addition to this, it brings innovative ideas for company which result in
gaining competitive advantages.
CONCLUSION
After going through above discussion it has been summarise that, within an
organisation there are several role of HR, marketing as well as finance. With the assistance of
these division company will be able to perform their work in more effective manner. In
addition to this, collaborative working practices are also important for organisation as people
working with one or more always try to bring something innovative for company which help
them in gaining competitive advantages. Finance is backbone of organisation with the
assistance of proper Finance Management and reporting computer will be able to accomplish
their objectives in more effective way.
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REFERENCES
Books and Journals
Mitev, N. and et. al., 2019. Co-working spaces, collaborative practices and entrepreneurship.
In Collaboration in the digital age (pp. 15-43). Springer, Cham.
Sellier, E. And et. al., 2020. European and Australian Cerebral Palsy Surveillance Networks
Working Together for Collaborative Research. Neuropediatrics.
Karlgren, K. And et. al., 2020. Assessing the learning of knowledge work competence in
higher education–cross-cultural translation and adaptation of the Collaborative
Knowledge Practices Questionnaire. Research Papers in Education, 35(1), pp.8-22.
Koesten, L. and et. al., 2019, May. Collaborative Practices with Structured Data: Do Tools
Support What Users Need?. In Proceedings of the 2019 CHI Conference on Human
Factors in Computing Systems (pp. 1-14).
Yu, Y. and Huo, B., 2019. The impact of environmental orientation on supplier green
management and financial performance: The moderating role of relational
capital. Journal of cleaner production, 211, pp.628-639.
Cui, Y. and et. al., 2019. Top management team knowledge heterogeneity, ownership
structure and financial performance: Evidence from Chinese IT listed
companies. Technological Forecasting and Social Change, 140, pp.14-21.
Byrd, W., 2019. China's financial system: The changing role of banks. Routledge.
Chang, Y., Wang, X. and Cui, A. P., 2019. Solving the innovation problem in state-owned
firms: The role of entrepreneurial orientation and high-commitment HR
practices. Industrial Marketing Management, 83, pp.239-250.
Ahmad, Z. and Akhtar, A., 2019. Changing Roles and its Impact on HR Effectiveness in
Indian Healthcare HR Managers. Global Health & Medical Tourism (GloHMT).
Kacarski, A. and Kovachevski, D., 2019. INTERNAL MARKETING INFLUENCE ON
ORGANIZATIONAL CULTURE AND SERVICE QUALITY IN MACEDONIAN
COMPANIES. Management Research & Practice, 11(4).
O'Connell, J., 2019. Measuring the Relationship between External Executive Coaching and
Employee Performance: A study with Executive Coaches, Senior Managers and HR
Professionals in the Irish Financial Services Sector (Doctoral dissertation, Dublin,
National College of Ireland).
Books and Journals
Mitev, N. and et. al., 2019. Co-working spaces, collaborative practices and entrepreneurship.
In Collaboration in the digital age (pp. 15-43). Springer, Cham.
Sellier, E. And et. al., 2020. European and Australian Cerebral Palsy Surveillance Networks
Working Together for Collaborative Research. Neuropediatrics.
Karlgren, K. And et. al., 2020. Assessing the learning of knowledge work competence in
higher education–cross-cultural translation and adaptation of the Collaborative
Knowledge Practices Questionnaire. Research Papers in Education, 35(1), pp.8-22.
Koesten, L. and et. al., 2019, May. Collaborative Practices with Structured Data: Do Tools
Support What Users Need?. In Proceedings of the 2019 CHI Conference on Human
Factors in Computing Systems (pp. 1-14).
Yu, Y. and Huo, B., 2019. The impact of environmental orientation on supplier green
management and financial performance: The moderating role of relational
capital. Journal of cleaner production, 211, pp.628-639.
Cui, Y. and et. al., 2019. Top management team knowledge heterogeneity, ownership
structure and financial performance: Evidence from Chinese IT listed
companies. Technological Forecasting and Social Change, 140, pp.14-21.
Byrd, W., 2019. China's financial system: The changing role of banks. Routledge.
Chang, Y., Wang, X. and Cui, A. P., 2019. Solving the innovation problem in state-owned
firms: The role of entrepreneurial orientation and high-commitment HR
practices. Industrial Marketing Management, 83, pp.239-250.
Ahmad, Z. and Akhtar, A., 2019. Changing Roles and its Impact on HR Effectiveness in
Indian Healthcare HR Managers. Global Health & Medical Tourism (GloHMT).
Kacarski, A. and Kovachevski, D., 2019. INTERNAL MARKETING INFLUENCE ON
ORGANIZATIONAL CULTURE AND SERVICE QUALITY IN MACEDONIAN
COMPANIES. Management Research & Practice, 11(4).
O'Connell, J., 2019. Measuring the Relationship between External Executive Coaching and
Employee Performance: A study with Executive Coaches, Senior Managers and HR
Professionals in the Irish Financial Services Sector (Doctoral dissertation, Dublin,
National College of Ireland).
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