BSBPMG515 Manage Project Human Resources: Leading and Finalising the Project Team

This article covers the key aspects of leading and finalising the project team in BSBPMG515 Manage Project Human Resources. It discusses project roles, communication procedures, measuring and managing performance, and conflict resolution procedures. The article also provides insights into John Readings Cafe's HRM process and resource allocation plan.

Leading and finalising the project team

Table of Contents
Leading and finalising the project team...........................................................................................1
Part C Leading and finalising the project team................................................................................3
Project roles............................................................................................................................3
Communication procedure.....................................................................................................3
Measuring performance..........................................................................................................3
Managing performance...........................................................................................................4
Conflict Resolution Procedure...............................................................................................4

Part C Leading and finalising the project team
Project roles
The human resource department has to ensure that all employees are motivated and encouraged.
It is important that they are managing all employees effectively and this helps to attain
organisational goals. HRM is of key and strategic importance for project oriented company.
When a new project is started, there is human resource configuration of the company changes. In
context of dynamic environment of business, there are different and additional practices needed
from traditional managed company. In context of John Readings café, it is evaluated that there is
need for hiring and recruiting new employee’s café.
HR executive reinforces the components in the selection, improving and funding programs.
There is need of providing HR office with various strategies and implementing relationships for
attaining specified objectives and goals. There is strategic planning for employees which will
help to manage the exploration of external and internal factors. There is organised HRM process
followed in the company and there is need of managing SWOT analysis that will determine
weakness, strength and opportunities. There is job requirement for creating right type of game
plan for keeping in mind and developing the needs and requirements of organisational situation.
Communication procedure
There is need for utilising tools and techniques which are needed by HR managers of John
Readings for utilising project planning process. There is flow of communication required by HR
manager. There is need for managing employees and project tasks which are allocated for
ensuring a good coordination. TimeCamp application is used in this café and it helps to bill a
control payroll as well as attendance. It provides help in tracking time and billable time.
Timecamp is very effective for project manager because it ensures workflow of team.
Measuring performance
The performance of project is measured through employee’s motivational level. This project is
about enhancing the motivational level of employees and encouraging them to attain goals. There
is regular assessment in which employees are monitored. This helps to manage the performance
of employees in John Readings café. It helps to manage the work properly and make all

employees enhance their abilities. There is need for evaluating the employee performance on
regular basis as it helps to attain goal and objectives.
Managing performance
This is an essential process which leads to manage performance of employees. There is
requirement of managing performance of the existing tool of HR so that organisational goals are
attained. There is need for assessing HR activities so that there is smooth flow of operations.
Conflict Resolution Procedure
In context of John Readings Café, there are various conflicts among team members and leaders
while working together. The concept of conflict resolution refers to the issue or problem between
two or more individuals. Conflict management is defined as the solution for different
organisational issues. It is very important for management to tackle different situations related to
conflicts. Some of the steps for conflict resolution are mentioned below –
 Defining the source of conflict – It is essential for management to know major cause of
problem so that it is easy to resolve it. Here is need for listening to both the parties for
sharing both stories and then taking an appropriate decision.
 Look beyond the incident – This is important to analyse point of view of business
situation which is causing anger and ultimately leading to disruptive results. The source
of conflict has to be identified and stress level has to be minimised in order to resolve the
problem or issue.
 Request solutions – When viewpoints of both parties is heard, there is a judging point.
There is need for managing all problem creating factors and making better ways to avoid
problems.
 Identify solutions both disputants can support – This is the most common course of
action and it points out merits of different ideas from different perspectives.
 Agreement – There is need for mediator for getting both the parties to understand the
problem and resolve that issue. The objective is to reach out to a negotiated agreement.
There are some mediators who can go far up to writing a contract in which time frame as
well as actions are already specified.
Inter project resource conflict
(Covered in ppt)

Meeting agenda
Post-Project Review Meeting – Agenda
Topic Speaker Time
Brief overview of project:
Purpose of project, major accomplishments, comments.
Project
Manage
5 mins
Review by team:
Goals, objectives, deliverables, schedule, budget, and success
criteria (Were they met, partially met, or missed?).
All 10 mins
What worked/what could have gone better?
Some areas to consider:
● Project planning,
Human resource department is introducing the new
TimeCamp application helps in billing and the control of
payroll and attendance. This tool helps in tracking time and
by tracking billable time and an additional attendance and
leave module that makes project management easy.
● Project management
It is evaluated that HR department is initiating recruitment
and motivating strategies for attaining organisational goals.
● Project scheduling and tracking
● Recognize the goal of the partnership.
● Define the work's objectives.
● Define the team's roles
● Make it clear that cooperation is anticipated.
All 20 mins

● Determine the team's strengths.
● Encourage a creative atmosphere.
● Create a longing for unity.
● Relationships are essential
● Project estimating,
● Communication (with team, other groups/stakeholders,
sponsor),
● Risk management,
● Vendor management,
● Issues management,
● Stakeholder management,
● Resourcing,
● Users,
● Development approach:
○ Methodology,
○ Analysis and design,
○ Development,
○ Testing,
○ Implementation,
● Training, documentation,
● Technology,
● Overall approach to project (i.e. Vendor package, staged
implementation, etc.),

● Production and operation support.
Lessons learned All 10 mins
Next steps All 5 mins
Email
To
Cc
Bcc
Subject – To discuss the resource allocation plan
Dear Sir/Mam
It is analysed that HR department needs to manage training for employees so that they can
manage to work in the company. Resource allocation plan refers to a strategy which help
company in order allocate their resources in effective manner in order to achieve goals and
increase their productivity and efficiency. It makes company to focus on their physical resources
which is required to complete task in effective manner. In context of John Readings Cafe,
various activity which help in its resource allocation plan are described below:
Policies and procedures related to issue- In resource allocation plan, companies have
to identify certain policies and procedures which help them to resolved certain issue in order to
get future goals in effective manner. In respect of John Readings Cafe, its managements hiring
new employees for their cafe as well as providing proper training for them. They also organising
development programmes for their old employees in order make productive and effective for
doing their job effectively. It is important for its management follow various employment laws in
order to make equal opportunities, equality and diversity along with health and safety in their
working environment.
Performance plan- It refers to a document which describe set of goals which can be
achieved with the help of their resources such as labour equipment’s, material and other
miscellaneous resources in effective manner. In regards of John Readings Cafe, its management
use performance plan in order to improve performance of their specific resources in effective

manner. They outline all the factor which is need to get improved for operating their function in
effective manner. They provide proper training to their labours for improving their performance.
They use new and modern equipment’s in order to help their employees so, they can perform
their task in effective manner. They have to make sure about the material used in their cafe
should be fresh for maintaining their customer’s health and safety.
Issues addressed- Company faces various issues while providing training to their
employees in order to make them productive and effective. It is important for the company to
highlights various issues in order to solve them while training their employees in effective
manner. In case of John Readings Cafe, it is important for their management addressed various
challenges such as information overload, ineffective training methods and lack of employee’s
engagement. It helps them to solved them if they occur during training time. They have to make
sure about that their employees get trained effectively in order to operate their functions in
effective manner.
Coaching- It helps companies to trained their employees in effective manner. This
coaching create various programmes in order to make employees more productive for their
company. In accordance with John Readings Cafe, its management use coaching for training
employees so they perform food handling practices, customer services, consistent quality and
smooth operations in effective manner. It helps them reduce wastage and cost in their cafe by
training their chef new and effective recipes. They provide effective training to their waiters and
other staff so, they interact with their customer in effective manner. They also focus on
maintaining their food quality in order to make their customer happy.