Role of Property Maintenance Operative: Responsibilities and Reporting Procedures

Property Maintenance
Operative

TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................1
TASK 1 ...........................................................................................................................................1
Role of property maintenance operative .....................................................................................1
Need of maintenance records ......................................................................................................2
Job report for damaged cable ......................................................................................................3
CONCLUSION ...............................................................................................................................4
REFERENCES ...............................................................................................................................5

INTRODUCTION
The property maintenance operative (PMO) are responsible for optimising the property
conditions so that safety and quality of building can be assured (Pärn, Edwards and Sing, 2017).
The report will discuss various roles and responsibilities of these maintenance operatives and
reporting procedures for their operations.
TASK 1
Role of property maintenance operative
PMO work in the job roles of maintenance assistants, engineeer, and property engineer.
Their role is to ensure the safety and quality of building. These operatives are requried to deliver
satisfactory services to their customers and teams. For this purpose they must be trained and have
knowledge of skills electrical systems, safety and equipment and plumbing systems of building.
In addition to these they are required to have knowledge of organisational safety, procedures,
health and safety policies and needs. The operatives required to complete apprenticeship
programs with transferable skills along with facilities management and electrical or plumbing
knowledge. PMO comply with the safety policies of organisations or building (Kamaruzzaman
and et.al., 2016). These operatives are also responsible for maintaining water hygiene, safe
distribution of electricity. Along with the maintenance these operatives also maintain and keep
records of of building safety and related aspects so that information can be shared accurately.
PMO performs various types of maintenance tasks which are as follows:
Preventive maintenance tasks: These tasks includes periodic inspection of the property so that
small issues can be fixed and nothing breaks down. It includes tasks such as repairing, walls,
roof, guttering, fitting skirting boards, tiles and hanging doors.
Corrective tasks: In this type of maintenance task performed by PMO, services or property
attributes are repaired which needs maintenance. For instance it includes reconstruction activities
of walls, masonry work like laying slabs, vinyl flooring, replacing glass, erecting fences and
external steps.
Predictive tasks: This maintenance tasks includes monitoring of building safety so that risk
factors can be addressed or repaired. It includes tasks such as minor electrical tasks, security
check of fire and electrical appliances so that accidents or hazards can be eliminated.
1

PMO can work independently or within facilities management service providers. L &Q
property is one of the leading residential service provider in UK. It provides construction and
maintenance services across London. The organisational structure of organisation is as follows:
(Source: Construction company organisational chart- Introduction and example, 2016)
The organisational structure shows that organisation structure has managers for various
departments such as project, purchasing and engineering. Some departments such as marketing,
HR and finance also have directors. All these departments are headed by general manager. For
each of the project along with the site engineers there are safety and quality assistants which
provide the records to documenters and surveyors so that property can be maintained.
Need of maintenance records
It is important to create and safely store maintenance records so that routine inspections
can be performed. This inspection helps PMO to repair minor damages on time before they take
the form of severe damages. It is also necessary for the organisation to store these records so that
capital expenditure and budget can be planned and analysed (Thomson and et.al., 2019). This
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Illustration 1: Organisational chart of L &Q property, UK