Protocol Handbooks: Guideline on Addressing Workplace and Dermal Clinic Problems

PROTOCOL HANDBOOKS (GUIDELINE ON HOW TO
ADDRESS PROBLEM IN A WORKPLACE/ DERMAL
CLINIC)
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TABLE OF CONTENTS
Introduction......................................................................................................................................3
Issue 1..............................................................................................................................................3
Problems in the workplace...........................................................................................................3
Issue 2..............................................................................................................................................5
Problems with clients...................................................................................................................5
Conclusion.......................................................................................................................................8
References........................................................................................................................................9
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INTRODUCTION
In an organization like dermal clinic, there are various aspects that needs proper
consideration; hence appropriate procedures are required to be developed for the same. Thus,
relating to that the study has been describing workplace procedures and policies which are used
for the purpose of managing organizational dimensions in appropriate manner. Along with this,
researcher has also stated the guidelines which needs to be adopted to manage issues prevailing
among the patients. Henceforth, in this context the study is divided into two issues.
ISSUE 1
Problems in the workplace
Background of the issue Workplace bullying
Workplace bullying is a situation in which a person gets threatened from several factors
which also affects the existing work practices. In this respect, workplace bullying includes issues
such as discrimination, harassment and torturing people. Hence, according to general context it is
seen as acts wherein people give verbal comments to a person in terms of hurting that person
mentally (Workplace bullying: Violence, Harassment and Bullying Fact sheet, 2017). Thus, a
result, the person becomes isolated from the workplace (dermal clinic) which affects the overall
performance of the business entity. It also involves repeated incidents which are always intended
to intimidate, humiliate and degrade a person. Thus, according to the general context it can be
described as the assertion of power through aggression.
Bullying is a major issue at workplace which usually changes the behaviour of person
and as a result, it impacts the overall organisational performance (Kaptein, Fischer & Scharloo,
2014). For instance- intimidating a person, isolating someone socially, spreading malicious
rumours and physically abusing a person from any ground. These are the most common forms of
bullying which happen in contemporary organizations (dermal clinic) and which affects the
interest of employees.
Latest research and findings
According to the study done by Tommelein, Mehuys & Brusselle (2014), workplace
bullying is verbal, physical and psychological abuse by the employer towards any specific person
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