Provide Leadership Across the Organisation Assessment 2022

Running head: PROVIDE LEADERSHIP ACROSS THE ORGANISATION
Provide Leadership across the Organisation
Name of the Student
Name of the University
Author’s note

PROVIDE LEADERSHIP ACROSS THE ORGANISATION1
Assessment 1
Email for Case Study 1
From: Maintenance management team
To: Maintenance Manger of Incident
Subject: Needs and solutions for the case of Gary King
Sir,
The above email tends to highlight the case of Gary King who is the oldest employee
designated to be the maintenance technician of MacVille. MacVille has been an import and
export company which is involved in selling and maintaining espresso coffee machines.
Gary King had been recently diagnosed with a severe back pain in the lower body. This
situation had occurred when the technician was carrying on with his repairing work for
machines in the workshop of the company. It had been found that the job of Gary had been
such that he had to work in the repair department as well as travel to sites for regular
repairing of machines of different clients. He also had to carry the espresso machines which
were of heavy weight without any help from his colleagues.
The organisation had been very concerned with the incident of Gary and the authorities have
been taking up actions and necessary solutions to improve the condition of Gary. The
necessary actions could include different kinds of solutions. Firstly, there should be
introduction of flexible shift timings for the employees of maintenance section (Chui,
Manyika & Miremadi, 2015). This should be properly monitored in such a way that no
person gets repetitive tasks at a long stretch. Secondly, the workshop that has been allotted
for carrying out the maintenance job must be properly cleaned at regular intervals and all the
instruments required for the job must be properly kept in racks so that the employee finds it

PROVIDE LEADERSHIP ACROSS THE ORGANISATION2
easy to get them without much of physical stress (Chui, Manyika & Miremadi 2015). Thirdly,
while the employee is going outdoors for client visit, there should be another person who
would accompany him in cases of emergencies. Another solution required for this could be
improvement of the transport Van by keeping its seats comfortable for a person to be
properly seated. Lastly, there should be a trainer appointed for medical purposes who would
provide for exercises to the employees of the repair and maintenance section if there is any
requirement.
The above solutions must be properly implemented in order to make the work conditions
better so that there is employee satisfaction, especially in the section of repair and
maintenance. Special care needs to be taken for aged employees such as Gary King in terms
of health issues due to pressure of work. Please take necessary action on the above issue.
Regards,
Team of Maintenance and management
Presentation on Case study 2
Introduction of the organisation and the new business centre
MacVille has planned to develop a new business centre in Sydney. It has also decided to
supplement the already existing business in Brisbane. The new venture should be linked
completely with the vision and mission statements of the parent organisation. This statement
addresses the efficiency, reliability as well as sustainability of the clients of the organisation
as the organisation provides them with espresso coffee machines to enjoy their cups of
coffee.

PROVIDE LEADERSHIP ACROSS THE ORGANISATION3
Strategic Direction
The organisation believes that the establishment of this new business venture would have the
ability to shift the import and export business of the organisation to Sydney. This move
would be beneficial to the organisation as it would make the organisation grow in terms of
profit as well as market share. This could be attributed to the system of providing stewards to
the investments of the shareholders which would aid to the positive relationship between the
organisation and its shareholders in the long term.
Organisational objectives
One of the primary objectives of the organisation is to provide services which are efficient,
sustainable as well as reliable to the customers so that profit could be earned from them
which would in turn bring about prosperity in the organisation. Other notable objectives are
also highlighted by the organisation. The three year objective of the organisation is to be in
the number one position who would import espresso coffee. Another strategic objective of the
organisation is to achieve a growth of 5% in the profit margin in the next three years. Another
objective related to the environment is the reduction of carbon footprint by 10% in the next
three years. On the whole, the organisation aims to provide high quality products, innovated
service and the price which is competitive in the market.
Clear responsibilities to groups and individuals including ethical behaviour
There are different plan and programs of the HR Manager that were established regarding the
specification of roles and responsibilities of individuals of the team. The organisation has
planned to create a team that would include employees in order to achieve the organisational
objectives. The teams should be directed by their own and it should constitute members who
can meet on a regular basis to discuss problems and provide necessary solutions and also
evaluate each other’s contributions. Another solution that is relevant in this regard could be