PSYCHOLOGY OF NONVERBAL BEHAVIORS2 Communication behavior is either verbal or nonverbal. However, this six unit course has focused only on nonverbal communication behavior. Prior to the course, I wasn’t able to realize that people around me use nonverbal communication. According to(Smith, 2019), nonverbal communication is the use of messages that are not words to generate meaning.I have learned that nonverbal communication occurs every day both at home and work. We communicate with others through nonverbal channels, and focus on bolts of facial expressions(Leonard, 2012). However, nonverbal cues are used in respect to the surrounding environment or circumstances. I have learned that nonverbal cues can be used to express anger, happiness, dissatisfaction, and satisfaction. In the course, I have learned that nonverbal behavior of communication entails the use of body language. The commonly used nonverbal cues in day to day activities include facial expression, eye contact, bodily appearance, body orientation and movement, tonal variation, style of voice, and hand gestures(Leonard, 2012). In this unit, I have learned that all relationships need and involve nonverbal communication; and eye contact is the biggest form of nonverbal communication. These nonverbal cues are used to communicate, correct, and pass information in an informal or indirect way. But, the manner in which people communicate in their relationships nonverbally ranges from gender to gender, culture to culture, and environment to environment(Kendra, 2020). This knowledge has greatly impacted the way by which I interact with colleagues, family, friends, and people in the society(Kendra, 2020). I am now able to interpret what a nonverbal cue, for instance eye contact, means when my mother looks at me. Also, I am now able to effectively pass message to a colleague by aid of nonverbal cues, for instance facial expression. Again, I am unable to interpret and understand the diverse social context of nonverbal behaviors
PSYCHOLOGY OF NONVERBAL BEHAVIORS3 (Judith, Horgan, & Murphy, 2018). When conversing with others, I am able to nod my head as a sign that I am following the discussion. Also, I am now able to persuade and negotiate deals with friends by aid of nonverbal cues. In our work, nonverbal cues are overly used by the boss, colleagues, and junior employees. I have learned that I can use nonverbal cues to convey confidence at work(Judith, Horgan, & Murphy, 2018). For example,the way I present myself in terms of dress code and body movements. Since I understand nonverbal cues, I can easily evaluate what company clients, customers, and co-workers are communicating to me and thus easily help them. Also in team meetings, I maintain eye contact with the supervisor, team leader, and co-employees as they communicate and thus able to understand what they are suggesting and if it is right, I nod my head, if not right, I shake my head(Hall, 2015). At home, I shake hands with my family and relatives as a sign of greetings. Also in my family, I use facial expression by showing a smile when something is perfectly done or by showing a moody face when something is wrongly done(Hall, 2015). Also at home, I maintain eye contact when any family member or relative is passing a message to me. In conclusion, the subject “psychology of nonverbal behaviors” has equipped me with skills of understanding and interpreting the message that other people are trying to pass either directly or indirectly.
PSYCHOLOGY OF NONVERBAL BEHAVIORS4 References Hall, J. A. (2015). Nonverbal Communication.Science Direct, 5(3), 8-47. Judith, A. H., Horgan, T. G., & Murphy, N. A. (2018). Nonverbal Communication.Annual Review of Psychology, 2(2), 271-297. Kendra, C. (2020). Types of Nonverbal Communication.Social Pyschology, 1(1), 1-9. Leonard, M. (2012). How We Communicate Through Body Language.Pyschology Today, 2(1), 29-33. Smith, J. (2019). 10 Nonverbal Cues That Convey Confidence At Work.Communicaion, 1(1), 1- 8.