Strategies of Enhancing Public Relations through Social Media Marketing
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This document discusses the strategies used by companies, specifically TOYOTA, to enhance public relations through social media marketing campaigns. It explores the aim, objectives, target audience, creative concept, key messages, PR strategy, timing and sequencing, and outcomes of such campaigns.
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PUBLIC RELATIONS AND MEDIA-1
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Table of Contents Introduction......................................................................................................................................3 Aim and objectives:.........................................................................................................................3 Target Audience:..............................................................................................................................4 Creative concept:.............................................................................................................................4 Key messages...................................................................................................................................5 PR Strategy: Tools and tactics.........................................................................................................5 Timing and Sequencing...................................................................................................................6 Outcomes.........................................................................................................................................6 Conclusion.......................................................................................................................................6 REFERENCES...............................................................................................................................7
Title:To identify the strategies of enhancing the public relation through managing the social media marketing campaign. Introduction Public relation are important for every company to be maintained to enhance their business for longer term(Basu, Schifferes and Knowles, 2018). Thus, to maintain the relation for longer period, companies organise campaign which is designed before they bring products in the market. It can be organised by using the advertising method or door to door selling of products and also organising any social events which can be in terms of donation as well. This helps to them to enhances the interest of people towards their products and also target audiences by fulfilling their needs and demand in market. This procedure is important as instead of directly dealing with public, its is the process of inviting the people to know the strategies which is used by company to bring such product in the Market and also the benefits of utilizing such products. As this project is based on TOYOTA company which is the multinational automotive industry founded by Kiichiro Toyoda in 1937(McCombs, 2018). This company is famous for its innovative design and outlook which ranked him as world largest industry to produce more than 10 million vehicle per year. They mainly promote their business online and also engaged with large number of employee to carry their business at global level. Aim and objectives: Aim:To identify the strategies of enhancing the public relation through managing the social media marketing campaign- A study on TOYOTA company. Objectives: To raise the awareness about the brand image of the company through marketing their products and services. To review the outlook of the TOYOTA company by reaching public through social media platforms. To examines the factors influencing the brand image of the company by adapting the activity in social media sites.
Target Audience: By adapting the social media marketing, TOYOTA company target the audience at large scale. As customers spend more of their time in surfing through internet and thus if they came across any of the promotional scheme which is sued by company to attract the customer towards toe ways their products than in such cases there promotional scheme is beneficial for them. At presents through their strategies it resultant to 105 million readers cross the world came across through their online promotional sites and also they reach across 3.7 million public in UK itself to be attracted through their sites(How Toyota Reached 105 Million Readers With Its Social Media Marketing Campaign,2018). They target the customer towards their innovative and creative design in products which resultant in bringing new customers to them. But by adapting the social media platform these strategies is to be succeed as lot of customer search for the company products and also it is examined that 212% are increased in IQ blog. They target audience by fulfil their needs and demands and produce such products which can bring more comfort than other products. As there prices are nominal but the quality is high rated and than the main quotes to attract the interest of audience towards their products and services and also the service are to be provides at low charge which increases their interests to prefer such products (Sehl, Cornia and Nielsen, 2018). Creative concept: TOYOTA company is famous for brining new and innovative design and also attract customers towards their products and services(Winston, 2016). Thus, through their innovation concept they are succeeded in attracting new customer towards their products and also it is rated by wide range of public search for the company sites and also recommend their views regarding their availability in such cars. By their creative blog writing, they influence the other competitors in the market by their services and also the methods which they used to attract the interest are to be managed for longer term. Thus, the major creative concept which is used by TOYOTA company is to enhance their business through social media marketing reflects the online sites and the feedback which is to be given by public is to be answerable in accurate manners. The new concept which they bring in care is that there location is to be tracked by google maps and also the system is to be constructed in new designing that it is easily connected through android phones or iphone to helps public to search a place which they are find through google maps (Marres and Moats, 2015).
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Key messages The public relation concept was to be initiated by taking proper reviews and feedback for the services which are provided by company and in return they assure that their feedback are to be taken care and initiated for better productivity. Thus, it resultant is that feedback and reviews or messages which is given at the time of conducting the public campaign are more important as it enables the company to examines the interests of the customers(Jones, 2016). To attract their interests towards their online sites they had to use various promotional techniques or also enhances the motivational quotes regarding their work achievements. As mainly company uses various motivational quotes to represent their working techniques and strategies which is used by them to promote their employees interests in the company and stability to achieving goals in better way(Critchlow,and et.al., 2019.). As company at the time of promoting their business through social media platform pay more amount to get the best quotes which represent their business in more accurate way and also attract their customers to know their working and the stability of the company to take chances in competitors market) (Griffiths and McLean, 2015). PR Strategy: Tools and tactics In this various strategies are used by company to target their customers in context of enhancing the public relation, to examine the targets of the audiences which is to be initiated to promote such products(Rawnsley and Ming-yeh, 2015. The major strategy is to be used to communicate with the customer to know their demand which is to be needed in the products and also the planning activity which is to be used to bring products in market. There are various tools and techniques which is used by TOYOTA company to attract the customer and the most important are in respect of interacting with social media marketing. Public relation are to be stronger through adapting the social media marketing and also various promotional techniques to attract the interests of customer towards their products and services(Williams, Harte and Turner, 2015). Thus targeting audience and enhancing their interests by communicating personally and analysing their reviews regarding the availability of such products which is to be adapted by the company at larger scale. In this targeting media is the biggest strategies, it's the only way to promote the new design and strategies used by company to bring such products in market and also the procedure which as they use to promote such services for longer term growth(Szostek, 2018).
Timing and Sequencing As every product had the right time to be promote and bring into the market. Thus, there are lot of method which is used by company to promote such product and also budgets are to be maintained to promote such business. This is the major factor used by TOYOTA company and without the accurate budgets and time management they cannot beta competitors through their innovative techniques(Berry and Kamau, 2016). As TOYOTA company is famous for its strategies was they always bring their cars where the customer demand sometime new in market or they are serving for some new technology which fulfil their needs and demand at large scale. Thus time and budgets preparation both are essential for promoting the products through online platform and also it brings lot of expenses to develop the creative advertising of such products and also it is to be launched in accurate time(Thomas, 2016. Outcomes Thus, it is resultant to the above report is that social media marketing is effective for the companies if they use it is better way and make various strategies to promote their products and services in market for long term growth(Freedman, 2016). But it also results in influencing the company if they make not such attractive advertising to attract the interest of customer towards their products and also they enhance their working if they are not useful. Thus, social media are spread at large scale and thus it consists of lot of methods and strategies to enhances the interest of customer towards their services. Thus, it also affects if there is no proper budgets and time is defined to bring products in market) (Sandover, Kinsley and Hinchliffe, 2018). Conclusion From the above study it is to be concluded that public relation and media are major factors which bring more business to the company and if they are to be analysed in systematic manner and to be used to gain more profits to the company. Public relation are to be done if they target market according to their needs and demands of such products at large scale. The best way is to organise various promotional campaign and attract media towards their products. Thus, it helps them to bring more promotional benefits and enhanced the need of public towards their company. This also enhances their brand image by investing more time and planning more accurate budgets for these products.
REFERENCES Books and journals Basu, L., Schifferes, S. and Knowles, S. eds., 2018.The media and austerity: Comparative perspectives. Routledge. Jones, A., 2016.Powers of the press: newspapers, power and the public in nineteenth-century England. Routledge. Williams, A., Harte, D. and Turner, J., 2015. Filling the News Hole? UK Community.Local Journalism: The decline of newspapers and the rise of digital media, p.203. Berry, D. and Kamau, C., 2016.Public policy and media organizations. Routledge. Freedman, D., 2016. Public service broadcasting: when the status quo won’t do.Media Policy Blog. Rawnsley,G.D.andMing-yeh,T.R.eds.,2015.RoutledgehandbookofChinesemedia. Routledge. Griffiths, M. and McLean, R., 2015. Unleashing corporate communications via social media: A UK study of brand management and conversations with customers.Journal of Customer Behaviour,14(2), pp.147-162. Winston, B., 2016.Misunderstanding media. Routledge. Marres, N. and Moats, D., 2015. Mapping controversies with social media: The case for symmetry.Social Media+ Society,1(2), p.2056305115604176. McCombs, M., 2018.Setting the agenda: Mass media and public opinion. John Wiley & Sons. Critchlow, and et.al., 2019. Participation with alcohol marketing and user-created promotion on socialmedia,andtheassociationwithhigher-riskalcoholconsumptionandbrand identification among adolescents in the UK.Addiction Research & Theory, pp.1-12. Sehl, A., Cornia, A. and Nielsen, R.K., 2018.Public service news and social media. Reuters Institute for the Study of Journalism.
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Thomas, R., 2016. ‘I think it's absolutely exorbitant!’: how UK television news reported the shareholder vote on executive remuneration at Barclays in 2012.Critical Discourse Studies,13(1), pp.94-117. Sandover, R., Kinsley, S. and Hinchliffe, S., 2018. A very public cull–The anatomy of an online issue public.Geoforum,97, pp.106-118. Szostek, J., 2018. News media repertoires and strategic narrative reception: A paradox of dis/belief in authoritarian Russia.New Media & Society,20(1), pp.68-87. Online How Toyota Reached 105 Million Readers With Its Social Media Marketing Campaign. 2018. [Online].Availablethrough:<https://www.jeffbullas.com/how-toyota-reached-105-million- readers-with-its-social-media-marketing-campaign/>.