Public Services in Contemporary Society

This report provides an overview of the British Broadcasting Corporation (BBC) as a public service organization, including its organizational structure, funding sources, and strategies. It explores the role of public sector organizations in providing essential services to society and the impact of funding and its allocation. The report also discusses the actions and directions of the public sector and the accountability of the British Broadcasting Corporation for its actions. Overall, it highlights the importance of public services in contemporary society.

Public Services in
Contemporary Society

Contents

INTRODUCTION
Public services are tend to be considered as a so essential for the modern society in order to
fulfill the needs of the people. These services are generally provided by the government to the people
living within its jurisdiction. This is mainly represented through the social consensus with the
facilities in which certain services are available to all the people in the society. This report will be
completely based on the British Broadcasting Corporation which is a British Public service Broadcast
company. It is the public service organization which mainly provides the broadcasting of news and
other current affairs. This Study will help in developing a clear understanding about the organization
structure and operational activities of the public organization.
Moreover the report will also develop a understanding about the actions and directions of the
Public sector which influence the public decision via media news. Also, it will also provide various
different types of funding sources which are adopted by the public sector organizations and its impact
on the Public sector. The present study will also create an understandability regarding the strategies
which are adopted by the Public sector organization in order to improve the performance as well
customer satisfaction. Along with this the development of the public service organization will also
been explored in order to understand the evolution of the Public services.
TASK 1
P3 Organizational structure of the British Broadcasting Corporation
BBC is a Public service organization which serves the public with the updated news and
current affairs from many years. This is one of the largest broadcasting news organizations in the
world and this company provides the 120 hours of television and radio entertainment every day. This
organization is one of the first radio bulletin from radio station. This was one of the strong
competitions all around the world and it has exploited the revenue generation of news paper publisher.
Then further many news publishers persuaded government to ban the shows. This company is the
England’s Public service broadcaster and its headquarters are located in London within the
Broadcasting house. BBC world news is owned and managed by BBC Global News Ltd in which the
number if BBC commercial group of companies is basically funded by the subscription of the users
and it can also generate the revenue via advertising a particular company or by performing
promotional activities.
In addition British Broadcasting Corporation mainly follows the Hierarchical structure within
the business in order to communicate instructions and orders from the higher management authority
people to the lower management employees. BBC is a Statutory corporation which is involved in
independent and direct government interventions. Along with this, BBC provides the world wide

news to its customers so, this company operates the business and also this corporation has the
following in-house division covering the output and operations of the business. Along with this,
BBC Mainly follows the mix organizational structure. This organization follows the operational
divisions, as well as hierarchical structure within the organization. There are various different types
of divisions in the company and each department is responsible to carry out the specific tasks and
activities in order to accomplish the main objectives of the BBC. Such type of organizational structure
follows various levels such as:
Charter
The British Broadcasting corporation is generally operates under the Royal Charter who came
to the effect within the organization with effect from January 1, 2017 and this charter will work till
2026 December, 30. In order to obtain the License of the Home secretary, Charter helps in
accomplishing such objectives which Broadcasting terms and conditions of the BBC are clearly
defined.
BBC Board
This Board was formed in April 2017 in order to set the potential strategies of the British
Broadcasting Corporation. This new Board has replaced the previous governing body. All the
members within the BBC board are responsible for accessing the performance of the BBC executive
Board in delivering the services and appointing the general director.
Executive committee
This staff within committee is mainly responsible for carrying out the day to day operations of
the broadcasting. This committee is held once in a month and also responsible for the operational
management and delivery of the services to the customer. Therefore, this team is mainly responsible
for carrying out the operational activities within the organization.
P4 Accountability of the public sector for its actions and directions
British Broadcasting Corporation is consists of various different types of departmental teams
and therefore all the staff members are dedicated towards the individual work in order to contribute
towards the organizational goals. So all the divisions or departments are held responsible for their
operational activities. All the staff is accountable to their individual work as well as performance
which thus helps in determining the overall performance of the employees within the organization.
Various departments which are responsible and accountable for their actions and activities are as
follows:
Operational division

As the British Broadcasting Corporation broadcasts the news and current affairs so the
content in such industry is one of the major important activity. Therefore in order to maintain the
charge of the corporations television channel also includes the commissioning of programming.
Operational division also includes the management of the content, radio and education along with the
management of news and current affairs along with their online printed material which will be printed
on the internet as a online source of news. So in order to manage all suc h operations within the BBC,
Deputy director general group manages all the information.
Commercial Division
This division is generally manages all the BBC studios, Large amount of BBC news and also
handles the studio works. In this department of the BBC organization mainly responsible for number
of operations within the wholly owned commercial division.
Finances
In British Broadcasting Corporation, financial department is responsible for managing all the
inflows and outflow of the organization. it requires lot of financial management as BBC consists of
the second largest budget of any UK based broadcaster. This organization mainly carry outs the
operating expenditure of $1470 per year per household since the year 2017.
Technology
It can be considered as one of the important department which manages all the major
operation which promotes the technology and also helps in increasing the customer approach of the
BBC. In 2004, the BBC contracted out its former BBC technology division to the German engineering
and electronics company. This department within the organization is mainly responsible for
outsourcing its IT telephony and broadcast technology. Staff who are working on the BBC contract
were transferred to ATOS technology system. Therefore, chief financial officer Zarin Patel is stated to
the house of commons Public account committee.
Radio
The BBC has ten Radio stations which is responsible for saving whole of the Uk. Further BBC
Company has started the six radio stations in the international business. in addition to this BBC also
runs the further five stations which mainly broadcasts on DAB and online only. Moreover, 40 BBC
local radio stations and also BBC’s UK national channels are broadcasted.
News

News is the largest broadcast news gathering in the world which allows the BBC Domestic
Radio to provide the services to the public. BBC red button service and BBC online news helps in
providing the new stories which are available to the large number of people.
P5 Different types of source of funding for public sector organization
Funding can be considered as a type of Capital investment within the organization which is
very important to initialize the business. In order to generate the revenue and profitability within the
organization, it is very important to fund the company in order to perform the operational activities
within the firm. As the BBC gets the money from the TV Licenses and it do not take the money from
companies or shareholders so it does not have to do what they want. Therefore the funding for the
BBC are usually raised through a variety of methods that includes the Taxes, fees and financial
transfer from other level of government. Different governments from around the world that may
employ their own methods for funding of the public service companies are as follows:
Annual Television Licensing fee
Foreign and common wealth office
P6 Allocations of the funding to different public sector organizations
Funds within the British Broadcasting are mainly allocated by the department of culture,
Media and sports (DCMS) and the treasury which is approved by the parliament via legislative
source. In addition revenues are generally paid by the department of work under the commissions Act
of 2003. Allocation of the Fund in the BBC can be classified as:
 The License Fee can be classified as a tax whose invasion can be considered as a criminal
offence to the organization. As the BBC is one of the major prosecuting authority which is
responsible for the broadcasting and content of the channels which is presented by the BBC.
 Surveillance on the license in order to allow the eligibility over 75 years.
 Also the departments are mainly responsible for the revenues at work in which they use the
subsidized license to allow the eligibility of the people which need to be over 75 years.
 Along with this there is a substantiality increase in the sales and income from the commercial
enterprises. This results in the major contribution of the BBC towards the worldwide via
public service businesses.
 Along with this allocation of the license fee evasion, there are one tenth of the total people are
produced before the magistrate court as they are watching TV without license.

 Therefore in order to allocate the funding to the broadcasting organizations, there was a
$3.726 Billion license fee was collected from the households.
 Although there were more rental collections were also collected in the form of royalties,
broadcasts of programming etc.
 There are various different types of public sector organizations such as Health organizations
in which the fund is largely allocated to the companies in order to provide the quality based
services to the community. Along with this, the government provides the fund to the other
organizations in the form of medicine facalities and various other health care facalities by the
government.
P7 Evaluating the strategy structure and role of BBC.
The strategic and main purpose of the organization involves the strategic content, process and
strategic context. Therefore the firm operates the business to fulfill the main purpose and adopt the
strategies in order to allow the organization to accomplish the main purpose of BBC. British
Broadcasting corporation mainly focuses towards the Business, corporate and network level strategy
M3Impact of funding and its allocation within public sector organization
As the fund allocation mainly involves the national government, international organization
and foundations which corporates the partners and private individuals. Majority of the Public sector
funds are majorly are allocated directly to the institutions which are mainly based on the performance
indicator or budget negotiation. In addition, the legislator’s advisory bodies and organized interest
groups also plays the important role and thus it influences the budget allocations. Along with this, the
performance based funding is also exists. Therefore this leads to the high impact of the funding and its
allocations within the public organizations in the form of international collaboration which may also
be responsible for attracting the foreign research talent.
In addition, funding and its allocation within the public sector organization also impacts on
the publishing as well as successful commercial engagement. Also, funding and its allocation will also
impacts on the journals, number of citations, size and country composition of the international
patent families, patent grants, royalties from licensing agreements etc.
M4 Access the impact of Imposed changes within society
CONCLUSION

From the above study, it can be concluded that Public sector organizations are generally
owned and funded by the organizations and such organizations are mainly aimed at providing the
quality based services to the society. This report has created a complete understanding about the BBC
company which provides the forecasting information and current affairs to the people. Although, this
report has also explored the organizational structure of the British Broadcasting Corporation. Along
with this various different types of funding has been described in the above report which helps in
determining the suitable funding source of the company.
In addition, this report has been carried out to create a clear understanding among the readers
about the Broadcasting Public corporations that is BBC. It has been also explored that there allocation
of the funding for the different public organizations may differ from each other as in case of BBC, TV
licenses generally fund the news channels. However, It has also been explained that Public
Advancement of technology has transformed the way in which the organizations were operating the
business activities earlier. Also, t5his report has explored the actions and directions of the public
sector corporations for which the government is accountable to the community.

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