Quality and Value Management

QUALITY AND VALUE MANAGEMENT
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Introduction
The quality manual is basically a document that is required by the ISO9001 for quality
management systems. In fact, it is a top-level document which contains the description of the
quality management system of the organization. This particular document can be used externally
by the auditor and customers as well as internally by the employees of the organizations. In most
cases, good auditors will ask for the Quality Manual prior to his/her audit work so as to have
prior knowledge of the QMS of the organization. By checking at the Quality Manual that specific
expenditure by the organizations can be determined(O'Brien and Sarkis 2014).
Despite the fact that there is no formal system that is used to carry out the activities of the
improvement, the process is under intensive research. One of the key aspects that the system
seeks to address is the client’s access to the information before the commencement of the project.
It has been discovered that those projects that are properly planned usually take a short duration
to be implemented as opposed to those other projects that have not been properly implemented.
Resources are considered to be one of the success determinants for any project. Quality
management recognizes the fact that construction is a weak process as far as the handover
contracts are concerned(Norman et al.2014). As part of the quality standards compliance, it is
advisable that the company employs the procurement route of the design-build which basically
implies that it will carry out activities of the specification, budgets, planning, and
drawings(Dasarathy et al.2014).
Recommended Approach

Part 1
General Quality requirements and deliverables
Deliverable Quality requirements Quantifiable Criteria KPIs
Documents of
design AS 1100.301-1985
An error within 2
millimeters Periodic quality check
Specifications of
materials
AS 1684.2-2006 & AS
3959-1999
Buying from an a
accredited supplier
Absence of rejection
of material on delivery

Sustainability
Report of the
environment ISO 13153:2012
Buying from accredited
ISO supplier
Meeting energy
capture and storage of
150 watts per hour
Engineering report
Conformity under
Australian Building
Codes Board
Conforms to building
procedures in manual
Meeting Council final
inspection
Safety Fire
inclusions (AS 2118.1-1999)
Purchase from an
accredited supplier
Absence of recall of
fittings
The following sources of the information will be used in the determination of the quality of the
project.
 The risk register that includes WHS
 Assets of the organization
 Legislations of the industry
 Cost-benefit analysis
 Policies of the industry
 Factors of the environment
 Government legislation
 Requirements of the stakeholders
 The project management plan(Fulford and Standing 2014).
Standard procedure