Quality Control in Crowdsourcing Systems | Management

Running Head: MANAGEMENT
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Definition of quality work
The term quality work refers to achieving the level of expectation within a positive and
ethical work environment. It is the way to putting effort for the service to ensure organizational
success. Hence, there are several factors to ensure quality of work by the employees for the sake
of the organization. It includes safe and effective job performance with timely manner.
Performing the job responsibilities with less errors (Goetsch & Davis, 2014). Assuring excellent
performance for the sake of the organization. Quality of work refers to performing the job to set
the standard that is crucial in the case of warehouse operations. It is always refers to doing the
right things within and without the organization. On the other hand, the quality work should be
completely dedicated towards providing customer satisfaction (Allahbakhs et al., 2013). It is the
way to take pride from the standard of the company and leading for a bright future. An employee
with excellent capability to provide quality work for the organization can also attract and
motivate the other employees of the organization and provide equal effort for organizational
performance (Bonacin & Bonacin, 2016). Apart from these, quality of work is the process to
ensure that the employees are following the procedure of the organizational culture and
standards. Providing 110% for the organization is the minimum criteria that ensure quality work
by the workforce.
Developing the 5 point rating scale
To measure the quality work of the employees, the personnel can be provided with 3 out
of 5. Behavioral anchored rating scale (BARS) is designed to bring profits from both qualitative
and quantitative data for the process of performance appraisal of the employees (Martin-Raugh
et al., 2016). It is the process to compare the performance of the employees with the specific
behavior that is anchored with numerical ratings. The employees will be considered possessing

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excellent timeliness with the following criterions. It includes a master of time management,
performing on time and on target with the responsibility, creates more than one hour value of
productivity within every hour, excellent in prioritizing the job responsibilities, assists the others
in managing their time, creates the skills of time management within the fellow colleagues,
streamlines the responsibilities and the procedures, possess excellent sense of time and timing,
never miss the deadline (Kell et al., 2017). Apart from these, the other qualities to be considered
for an excellent employee are – implement some strategies for time saving, perform with proper
planning, does not compromise the quality of work for time management.
The reason for providing the 3 rating for the quality of work is the employees are
competent in time management rather than excellent. The criterions that makes the employees
competent are – completes the work within the time, they avoid any kind of wastage of time,
build proper priorities, plan doable schedules, able to differentiate between the organizational
responsibilities and personal responsibilities, effectively assign the responsibilities within the
workforce, ensure commitment for the responsibilities to be done, and track the progress of the
projects (Konak, Magluilo & Kulturel-Konak, 2016).
Measuring the tardiness of the employees, they can be given a 4 out of 5 in the rating
scale. Time and regular attendance of the employees are the indicators of excellent performer of
an organization. Hence, the employees will be thought to be tardy is they - fail to report at the
workplace within the assigned time of the work (Lear et al., 2015). For this case, the managers
will be replace the employee with tardiness for the full time shift. The employee leave the work
or job responsibilities before the scheduled ending time will be considered as tardy employees.
Along with this, employees taking expanded meal break without proper approval and the
employees arrive late beyond the grace period also considered as tardy employees. The