Quality Improvement in Bounce Fitness Centre

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Added on 2020-03-28

Quality Improvement in Bounce Fitness Centre

Added on 2020-03-28

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Quality Improvement in Bounce FitnessCentre

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................4Task- 1 Systems and Procedures.....................................................................................................4How Systems and Procedures Can Support Effective Continuous Improvement.......................4How Continuous Improvement System Relate to other Business System..................................5Task- 2 Developing Continuous Systems and Procedures..............................................................7Strategies for Facilitating Active Participation............................................................................7Communication Process for continuous Improvement................................................................8Use of mentoring and coaching for Continuous Improvement...................................................8Developing effective monitoring and coaching process..............................................................9Task 3- Developing Strategies to Monitor and Adjusting Performance........................................10Monitoring and Reviewing Continuous Improvement System.................................................10Measuring Performance through Information Produced...........................................................11Correcting Strategies to Meet Organizational Goals.................................................................11Task 4- Developing Opportunities for Further Improvements......................................................11Communicating success to Team..............................................................................................11Recording Team Performance...................................................................................................12CONCLUSION..............................................................................................................................12

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LIST OF FIGURESFigure 1: System of Continuous Improvement................................................................................3Figure 2: Activities Affected by Continuous Improvement System...............................................4Figure 3: Strategies for Effective Participation for Fitness Centre..................................................5Figure 4: stakeholder’s Engagement for Continuous Improvement................................................6Figure 5: Coaching Process.............................................................................................................7Figure 6: Coaching and Mentoring For Continuous Improvement.................................................8

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INTRODUCTION Continuous improvement can be defined as the ongoing cycle of review and evaluation ofthe existing systems and procedures in an organization. Having a policy of continuousimprovement assists in refining the way in which things are being done to make it as effectiveand efficient as possible. The report addresses issues like maintaining legal requirements,offering services that improve overall health, space management with better and advancedamenities; that are faced by a fitness centre in their normal course of operation. This report aimsto solve the same in respect of Bounce Fitness Centre by devising a total quality control systemand procedure, leading to continuous improvement. “What gets measured is what getsmanaged” is the main focus of the report on which an entire plan will be developed to resolvecommunication issues connected with the end result. TASK- 1 SYSTEMS AND PROCEDURES Systems and Procedures that can Support Effective Continuous ImprovementA good structure of system and procedures will result in reducing unnecessary delays interms of waiting time for clients leading to enhanced quality. The goals set for the center can be met with great ease if all the work is carried out in setprocedures. Systems and procedures also promote internal check of all the activities required for thepurpose of total quality management.If there is no proper utilization of the available space and resources then there will bewastage of labor and there will be increased overheads; thus systems and procedurereduce this issue to a great extent. Elimination of unsatisfactory results may be achieved only if there is a proper system ofworking devised for an entire unit. Constant improvements are possible only if the results are recorded, and necessaryadjustments are made to enhance them.It also becomes easier to train the staff for the provision of services according to theneeds and requirements of the different individual.

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