Quality Management in a Care Setting

Quality management
in a Care setting

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................2
Evaluate a case that provides discussion why care settings must achieve the best possible
outcome for users off service in their care.............................................................................2
TASK 2............................................................................................................................................5
Describe team development, motivation theory and CQI tools to enhance performance of
teams in managing Continuous Quality Improvement (CQI) in care settings.......................5
TASK 3............................................................................................................................................8
Identify reflective model that help in evaluating strategies, systems and structures used in
health and social care practices..............................................................................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
The quality management refers to the services and care that are providing to service users in
an effective manner. This is an important aspect in health and social care organization from
which we can improve their services and productivity by delivering to individuals. From this, the
best possible outcomes can be developed which promote the health and wellbeing of a patient.
Including this, the quality of services is managed from which satisfaction among patients can be
increased within their care and services. In this report, the quality management which are
implement with in care setting are discussed from which the possible outcomes can be developed
for service users with their services and care. Including this, there are some advantages and
challenges are occur within this practices (Brunisholz and et. al., 2020). These challenges are
faced by practitioner while implementing services in off service. As there are some motivation
theory from which development of team occur which help in emerging the performance of care
setting by managing the continuous quality improvement. There are also some tools and
framework occurs of CQI that provide support in managing the improvement within care setting.
Moreover, there are also various strategies reflecting models structures and system that are used
in practices of health and social care. This helps in promote the responsibilities diversity and
rights of users that are attaining their services. Along with this there are also some principles that
provide support for workers who are working in care setting are also covered in this.
TASK 1
Evaluate a case that provides discussion why care settings must achieve the best possible
outcome for users off service in their care.
Dorothy is an old lady who is living with health issue of dementia. She is receiving care and
services from years. But she was not satisfy about her treatment that are provided to the within
care home. She was experienced unhappy period of time in her past services. After this, the
proper care settings are provided to her by providing live-in care home. In this, the general
practitioner is provided to her which continuously monitoring her activities and providing
appropriate care to her.
The care settings must organize proper care and services according to the needs of service
users from which best possible outcomes can be develop. This can be occur by providing service
uses their services within their home. These types of off services are provided by practitioners
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which they can manage quality of services among patients. This can be seen in the case of
Dorothy, as after receiving in appropriate service Care from care home, a general practitioner is
provided to her within her home. As there are some needs and requirements of her which is
properly deliver within her live-in care home (Luong, Luong and Catullo, 2019). The individuals
who are having dementia need high quality of care with their services and need confidentiality
from which they can feel comfortable. So, the care practitioners must improve their services so
that satisfaction among patients can be increases towards their care and services. This case
provides an appropriate example from which practitioner can provide best services to their
service users. There are various benefits of this type of services occur that are the practitioners
can identify the needs of individuals especially to those who are having dementia. The dementia
people are highly vulnerable about their needs which are necessary to be considered while
providing services to them. As seen in the case of Dorothy, general practitioner asked her about
her likes and various other things that are affecting in her daily life. From this behavior, she feels
comfortable and sense of security with general practitioner from which she share about her needs
with meeting to her friends and other peoples. From this she feels happy from her environment
and her condition of dementia can be managed properly. The practitioner's must use this type of
quality management in services so that they can effectively provide care services to their patient
while off services. The practitioners in off services can provide best care and services to service
users by developing possible outcomes for users so that their health can be enhanced.
There are various benefits occur of providing outcome based care as it also enhances the
quality of services from which health and wellbeing of patients can be increased (McGrath and
et. al., 2016). The advantage of providing outcome based care is that health and Care services
can effectively provide to service users according to their needs and requirements. As each
individual have their own needs and that can be seen in dementia people. The outcome based
care is an effective approach from which various innovations can be developed in the services of
patients. This help in promoting the health and wellbeing of service users by developing the
possible and positive outcomes from their services. While providing services to patient, it is
necessary to communicate and collaborate with them effectively. There are also various
potential benefits can be develop within possible outcome for users with their services. The
outcome based care is an effective approach from which various other effective strategies can be
integrated within the services of users. This can be developed according to the needs and
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