Quality Management in a Care Setting

QUALITY MANAGEMENT IN
A CARE SETTING

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Question 1: Use specific examples from own practice to support discussion. Explain how care
setting accomplish best possible outcomes for user of service in care........................................3
Question 2: With use of team development and motivation theory critically discuss
performance of teams in managing continuous quality improvement in care setting.................6
Question 3: Evaluate strategies, system and structure that used in health and social care
practice to promote rights, responsibilities and diversity of service users................................11
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Quality management within health sector plays crucial role as this seeks to improve
effectiveness of treatments and enhance patients satisfaction with service (Mackean, Withall and
Wilson, 2020). It is framework that assist hospital organisation to communicate, monitor and
continually improve the all aspect of healthcare delivery. This is significant term that improves
quality of healthcare and includes the accountability of health practitioners and managers.
The present report is based on topic as to bring quality management in care setting.
Furthermore, study will critically analyse the need for care setting that helps to accomplish the
best outcomes for service user. Also, report will critically discuss the performance of team for
bringing continuous quality improvement in care setting. Lastly, reflection will be conducted on
strategies that develop, maintain and evaluate system to promote rights, responsibilities and
diversity of service user in care setting.
MAIN BODY
Question 1: Use specific examples from own practice to support discussion. Explain how care
setting accomplish best possible outcomes for user of service in care.
Outcomes based care termed out as the system that focus on reducing variation in how to
treat wide variety of disease and conditions. Health and social care be termed out as an ever
changing environment. With help of having access to information, current and historical support
providers stay agile and continue to grow. In addition to this, an outcome is result and progress
of care delivery (Bogren, Erlandsson and Osman, 2020). This is term that offers person centred
care with involvement of the service user and this also diligently manage the whole process
within health and social care setting. Thus, one of main purpose of outcome based care is about
to put customer at the centre of the care and deliver them best possible service. In term to render
the outcome based care to patients, the teamwork and communication plays vital role to ensure
quality improvement. An outcome can be termed out as result and progress of care deliver to
patients. In the present era, the heath care providers are taking steps towards to embrace the use
of digital revolution. This is needs to be done in terms to deliver health care, to bring
improvement in patients outcomes and shapes the future research in systematic manner. Thus,
outcomes approach is mostly driver as this leads to lower prices of services to patients. It is
method that has the innovation that can benefits the patients and also supports health system
sustainability.

The outcome based care is effective way to render care as this based on capturing and
tracking outcomes. In addition to this, delivering outcome focused care requires providers to
actively monitor each service user level of attainment towards that belongs to the outcomes
defined within care plan. So, this can be stated that the value of outcome oriented care is
immense. Therefore, outcome based approach must be used to in response to increasing
challenges and pressure healthcare system across the world that can be considered as ways to
commission and deliver better services.
Advantage and disadvantage of outcome based care setting-:
The one of the main benefit to health system is to pursuing the outcome based healthcare
in which patients are on centred focus to deliver best care facilities (Solari-Twadell, and Brown,
2020). Therefore, one of main approach is to consider over to reducing variation in how they are
treating if they are suffering from some disease and condition.
Potential benefits of outcome based care-:
Delivering health and care service that meets out patients needs-:
 The services are focused on outcomes of delivery that are meaningful to carers. It aids to improve the patients and service user experience with help of promoting
services integration and also support to reduce fragmentation.
Improving healthcare service through innovation, integration and collaborationist-:
 This facilitates the culture of collaboration and integration between providers across the
health and social care economy. It assist to deliver better value, sustainable services and remove barrier to the more
integrated approach (Santhirapala, Peden and Mellin‐Olsen, 2020).
Realising efficiency in system-:
 Outcome based care setting is very effective as this assist to reduce duplication and
transaction across the organisation.
 This aids to reduce number of Key performance indicators to those that are crucial with
focus on outcomes.
Disadvantage of outcome based care-:
This has been identified that surrogate outcomes mostly fails to correlated with real
outcomes. Henceforth, there is no patients centred and distracting from the patients centred care.