Quality Management Plan for Suburban Homes Construction Project
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This document is a project quality management plan that would be helpful for easing the management of the activities of a construction project. The construction project that would be considered for this quality management plan is Suburban Homes Construction Project. The quality standards include standards, building material and products, information management, energy performance sustainability, fire safety and fighting, and design durability.
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Running head: QUALITY MANAGEMENT PLAN
Doc: Quality Management Plan
Project Name: Suburban Homes Construction Project
Name of the Student:
Student ID:
Name of the University:
Author’s note:
Doc: Quality Management Plan
Project Name: Suburban Homes Construction Project
Name of the Student:
Student ID:
Name of the University:
Author’s note:
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1QUALITY MANAGEMENT PLAN
Table of Contents
Introduction......................................................................................................................................2
Quality Standards.............................................................................................................................2
Quality Objectives...........................................................................................................................3
Quality Roles and Responsibilities..................................................................................................3
Project Deliverables.........................................................................................................................4
Quality Control and Management Activities...................................................................................4
Quality Tools to be used..................................................................................................................5
Conclusion.......................................................................................................................................6
Bibliography....................................................................................................................................7
Appendices......................................................................................................................................8
Appendix I: Project Network Diagram........................................................................................8
Appendix II: Activity Flow Diagram........................................................................................10
Appendix III: Matrix Diagram...................................................................................................11
Table of Contents
Introduction......................................................................................................................................2
Quality Standards.............................................................................................................................2
Quality Objectives...........................................................................................................................3
Quality Roles and Responsibilities..................................................................................................3
Project Deliverables.........................................................................................................................4
Quality Control and Management Activities...................................................................................4
Quality Tools to be used..................................................................................................................5
Conclusion.......................................................................................................................................6
Bibliography....................................................................................................................................7
Appendices......................................................................................................................................8
Appendix I: Project Network Diagram........................................................................................8
Appendix II: Activity Flow Diagram........................................................................................10
Appendix III: Matrix Diagram...................................................................................................11
2QUALITY MANAGEMENT PLAN
Introduction
The following document is a project quality management plan that would be helpful for
easing the management of the activities of a construction project. The construction project that
would be considered for this quality management plan is Suburban Homes Construction Project.
The project is a home construction project that would involve the construction of the residential
homes in the suburbs of United States (US). The management of the construction project is
largely dependent on the coherent cost analysis and evaluation of the effective plan development.
The use of the quality management plan would be helpful for executing the operations of the
improved activity development.
Quality Standards
The various quality standards for the construction Suburban Homes Construction Project
are dependent on ISO standards. The quality standards include standards, building material and
products, information management, energy performance sustainability, fire safety and fighting,
and design durability. The various quality standards for each of the factor involving the analysis
is shown in the table below,
Standards ISO/TC 98 Base Design for Structures
Building Material and Products ISO/TC 100 Correct Dimensions and Specifications for building
products
Information Management ISO/TC 205 Building environment designs
Energy Performance
Sustainability ISO 21930 Sustainability of buildings and civil engineering
Fire Safety and Fighting ISO 7240 Fire Detection and alarm systems
Design Durability ISO/TC 59/SC
13 Data Structures for building services
Introduction
The following document is a project quality management plan that would be helpful for
easing the management of the activities of a construction project. The construction project that
would be considered for this quality management plan is Suburban Homes Construction Project.
The project is a home construction project that would involve the construction of the residential
homes in the suburbs of United States (US). The management of the construction project is
largely dependent on the coherent cost analysis and evaluation of the effective plan development.
The use of the quality management plan would be helpful for executing the operations of the
improved activity development.
Quality Standards
The various quality standards for the construction Suburban Homes Construction Project
are dependent on ISO standards. The quality standards include standards, building material and
products, information management, energy performance sustainability, fire safety and fighting,
and design durability. The various quality standards for each of the factor involving the analysis
is shown in the table below,
Standards ISO/TC 98 Base Design for Structures
Building Material and Products ISO/TC 100 Correct Dimensions and Specifications for building
products
Information Management ISO/TC 205 Building environment designs
Energy Performance
Sustainability ISO 21930 Sustainability of buildings and civil engineering
Fire Safety and Fighting ISO 7240 Fire Detection and alarm systems
Design Durability ISO/TC 59/SC
13 Data Structures for building services
3QUALITY MANAGEMENT PLAN
Quality Objectives
The quality objectives for the Suburban Homes Construction Project are,
To develop standards offering for the inclusion of the smooth functional
development
To track the cost management and inclusion of the factors defining the asset’s
lifespan
To cover the aspects of planning and developing effective house construction
To ensure a quality and safety living of the people in the homes constructed
Quality Roles and Responsibilities
The quality management for the construction project of Suburban Homes Construction
would be based on the factors of time, budget, and safety. The activities would be developed
considering the alignment of the improved operational development. The roles and
responsibilities in the quality management plan are given below,
Oversee Process: The first and the most important work in the quality management plan
involve the monitoring or overseeing the processes. It would help in managing the activities that
are required for the completion of the project plan. The quality management activities that are in
progress must be carefully examined for ensuring the successful completion of the project plan.
Lead teams: The leading of the teams is another major role of the quality analyst that is
very crucial for making sure that the team members are working cohesively. The leading of the
teams would be supported by the deployment of the effective management process. The leading
of the teams would be required for developing the management process.
Quality Objectives
The quality objectives for the Suburban Homes Construction Project are,
To develop standards offering for the inclusion of the smooth functional
development
To track the cost management and inclusion of the factors defining the asset’s
lifespan
To cover the aspects of planning and developing effective house construction
To ensure a quality and safety living of the people in the homes constructed
Quality Roles and Responsibilities
The quality management for the construction project of Suburban Homes Construction
would be based on the factors of time, budget, and safety. The activities would be developed
considering the alignment of the improved operational development. The roles and
responsibilities in the quality management plan are given below,
Oversee Process: The first and the most important work in the quality management plan
involve the monitoring or overseeing the processes. It would help in managing the activities that
are required for the completion of the project plan. The quality management activities that are in
progress must be carefully examined for ensuring the successful completion of the project plan.
Lead teams: The leading of the teams is another major role of the quality analyst that is
very crucial for making sure that the team members are working cohesively. The leading of the
teams would be supported by the deployment of the effective management process. The leading
of the teams would be required for developing the management process.
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4QUALITY MANAGEMENT PLAN
Development Training: The development training would be aligned for forming the
alignment of the improved functional development. The training of the employees is another
major factor aligned for easing the deployment of the factors. The training of the activities for
easing the formation of the functions would be formed.
Manage inputs: The management of the inputs would be eased with the implication of
the factors. The inputs of the project in terms of resources must be managed by the alignment of
the improved factors. The management of the inputs would be aligned for easing the process of
the effective project development.
Analyse Data: The analysis of the data is eased with the supplementary management of
the functions. The data analysis would be developed considering the formation of the project
development and alignment of the factors.
Project Deliverables
The deliverables for the project of Suburban Homes Construction are project plan for
executing of the activities of the project, homes for the clients in the suburban region, and safety
process. The deliverables of the project would include the management of the successive
management process.
Quality Control and Management Activities
The activities of the quality control and management process for the project of Suburban
Homes Construction Project are,
WBS Task Name
0 Quality Management Plan for Suburban Homes Construction Project
Development Training: The development training would be aligned for forming the
alignment of the improved functional development. The training of the employees is another
major factor aligned for easing the deployment of the factors. The training of the activities for
easing the formation of the functions would be formed.
Manage inputs: The management of the inputs would be eased with the implication of
the factors. The inputs of the project in terms of resources must be managed by the alignment of
the improved factors. The management of the inputs would be aligned for easing the process of
the effective project development.
Analyse Data: The analysis of the data is eased with the supplementary management of
the functions. The data analysis would be developed considering the formation of the project
development and alignment of the factors.
Project Deliverables
The deliverables for the project of Suburban Homes Construction are project plan for
executing of the activities of the project, homes for the clients in the suburban region, and safety
process. The deliverables of the project would include the management of the successive
management process.
Quality Control and Management Activities
The activities of the quality control and management process for the project of Suburban
Homes Construction Project are,
WBS Task Name
0 Quality Management Plan for Suburban Homes Construction Project
5QUALITY MANAGEMENT PLAN
1 Initiation Phase
1.1 Requirement analysis
1.2 Accumulation Resources
1.3 Development Processing
2 Testing and Analysis Phase
2.1 Task Impacting
2.2 Test Development
2.3 Material Quality Checking
2.4 Scrutinizing Processes
2.5 Labour Skill Analysis
3 Change Implication
3.1 Material Modification
3.2 Utilization of operations
3.3 Record Implementation
3.4 Supply Utilization
4 Review Phase
4.1 Re-review of the operations
4.2 Final Documentation
4.3 Sign off
Project Team Role Name Quality Control / Quality Assurance Responsibilities
Project Manager Adam Smith
Ensuring that the project activities have been completed
in the estimated time and budget in accordance to the
client’s quality requirements.
Client Mr. and Mrs. Appropriate quality of the home is being conveyed as the
1 Initiation Phase
1.1 Requirement analysis
1.2 Accumulation Resources
1.3 Development Processing
2 Testing and Analysis Phase
2.1 Task Impacting
2.2 Test Development
2.3 Material Quality Checking
2.4 Scrutinizing Processes
2.5 Labour Skill Analysis
3 Change Implication
3.1 Material Modification
3.2 Utilization of operations
3.3 Record Implementation
3.4 Supply Utilization
4 Review Phase
4.1 Re-review of the operations
4.2 Final Documentation
4.3 Sign off
Project Team Role Name Quality Control / Quality Assurance Responsibilities
Project Manager Adam Smith
Ensuring that the project activities have been completed
in the estimated time and budget in accordance to the
client’s quality requirements.
Client Mr. and Mrs. Appropriate quality of the home is being conveyed as the
6QUALITY MANAGEMENT PLAN
John Thomas requirement for the project
Contractor/Construction
Manager Josh Mathews Constructed homes would meet the quality standards for
the development of the effective inclusion process
Supplier Amanda Keith The supplied materials would be of the ISO approved
standards and quality
Utility Companies Austin Birch Equipments and machines would be of good quality and
the support and development of the processes
Sponsor Suburban
Homes
Required amount of resources would be available for the
execution of the project activities and development of the
homes
Quality Tools to be used
The quality management process would be developed by using many tools like Gantt
chart, work breakdown structure, network diagram, Responsibility Matrix, and flow charts. The
completion of the quality management would be effectively deployed for easing the
simplification of the factors forming the utilization of the successful factors. The appendix
section comprise of the network diagram, flow charts, and Responsibility Matrix for the project.
Quality Tool
Name Description Purpose & Applicability
Network
Diagram
The network diagram is the probable
representation of the work required in the project
in a synchronized way. The activities are aligned
one after another that forms the path of the
project progress. I
It helps in keeping track whether
the project progress is going as
required or not.
Flow Charts
The activities of the project would be represented
in an activity flow chart with the help of boxes
and arrows.
It would represent the flow of the
activities in a more confided way
so that the back tracking of the
process can be done easily
Responsibility
Matrix
The matrix represents the role of the person
involved in the project to the respective activity
It would help in keeping track of
the person responsible for the
activity completion.
John Thomas requirement for the project
Contractor/Construction
Manager Josh Mathews Constructed homes would meet the quality standards for
the development of the effective inclusion process
Supplier Amanda Keith The supplied materials would be of the ISO approved
standards and quality
Utility Companies Austin Birch Equipments and machines would be of good quality and
the support and development of the processes
Sponsor Suburban
Homes
Required amount of resources would be available for the
execution of the project activities and development of the
homes
Quality Tools to be used
The quality management process would be developed by using many tools like Gantt
chart, work breakdown structure, network diagram, Responsibility Matrix, and flow charts. The
completion of the quality management would be effectively deployed for easing the
simplification of the factors forming the utilization of the successful factors. The appendix
section comprise of the network diagram, flow charts, and Responsibility Matrix for the project.
Quality Tool
Name Description Purpose & Applicability
Network
Diagram
The network diagram is the probable
representation of the work required in the project
in a synchronized way. The activities are aligned
one after another that forms the path of the
project progress. I
It helps in keeping track whether
the project progress is going as
required or not.
Flow Charts
The activities of the project would be represented
in an activity flow chart with the help of boxes
and arrows.
It would represent the flow of the
activities in a more confided way
so that the back tracking of the
process can be done easily
Responsibility
Matrix
The matrix represents the role of the person
involved in the project to the respective activity
It would help in keeping track of
the person responsible for the
activity completion.
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7QUALITY MANAGEMENT PLAN
Conclusion
The construction project that had been considered for the quality management plan was
Suburban Homes Construction Project. The project was a home construction project that had
involved the construction of the residential homes in the suburbs of United States (US). The use
of the quality management plan had been helpful for executing the operations of the improved
activity development. The quality standards include standards, building material and products,
information management, energy performance sustainability, fire safety and fighting, and design
durability.
Conclusion
The construction project that had been considered for the quality management plan was
Suburban Homes Construction Project. The project was a home construction project that had
involved the construction of the residential homes in the suburbs of United States (US). The use
of the quality management plan had been helpful for executing the operations of the improved
activity development. The quality standards include standards, building material and products,
information management, energy performance sustainability, fire safety and fighting, and design
durability.
8QUALITY MANAGEMENT PLAN
Bibliography
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Hazen, B. T., Boone, C. A., Ezell, J. D., & Jones-Farmer, L. A. (2014). Data quality for data
science, predictive analytics, and big data in supply chain management: An introduction to the
problem and suggestions for research and applications. International Journal of Production
Economics, 154, 72-80.
Iso.org. (2018). ISO and Construction. Retrieved 28 July 2018, from
https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100317.pdf
Kwon, O., Lee, N., & Shin, B. (2014). Data quality management, data usage experience and
acquisition intention of big data analytics. International Journal of Information
Management, 34(3), 387-394.
Oakland, J. S. (2014). Total quality management and operational excellence: text with cases.
Routledge.
Papp, J. (2014). Quality Management in the Imaging Sciences-E-Book. Elsevier Health Sciences.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Sallis, E. (2014). Total quality management in education. Routledge.
Bibliography
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Hazen, B. T., Boone, C. A., Ezell, J. D., & Jones-Farmer, L. A. (2014). Data quality for data
science, predictive analytics, and big data in supply chain management: An introduction to the
problem and suggestions for research and applications. International Journal of Production
Economics, 154, 72-80.
Iso.org. (2018). ISO and Construction. Retrieved 28 July 2018, from
https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100317.pdf
Kwon, O., Lee, N., & Shin, B. (2014). Data quality management, data usage experience and
acquisition intention of big data analytics. International Journal of Information
Management, 34(3), 387-394.
Oakland, J. S. (2014). Total quality management and operational excellence: text with cases.
Routledge.
Papp, J. (2014). Quality Management in the Imaging Sciences-E-Book. Elsevier Health Sciences.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Sallis, E. (2014). Total quality management in education. Routledge.
9QUALITY MANAGEMENT PLAN
Appendices
Appendix I: Project Network Diagram
Requirement analysis
Start: 8/1/18 ID: 2
Finish: 8/3/18 Dur: 3 days
Res:
Accumulation Resources
Start: 8/6/18 ID: 3
Finish: 8/7/18 Dur: 2 days
Res:
Development Processing
Start: 8/8/18 ID: 4
Finish: 8/13/18 Dur: 4 days
Res:
Task Impacting
Start: 8/14/18 ID: 6
Finish: 8/15/18 Dur: 2 days
Res:
Test Development
Start: 8/16/18 ID: 7
Finish: 8/20/18 Dur: 3 days
Res:
Material Quality Checking
Start: 8/21/18 ID: 8
Finish: 8/22/18 Dur: 2 days
Res:
Scrutinizing Processes
Start: 8/23/18 ID: 9
Finish: 8/28/18 Dur: 4 days
Res:
Labour Skill Analysis
Start: 8/29/18 ID: 10
Finish: 8/31/18 Dur: 3 days
Res:
Material Modification
Start: 9/3/18 ID: 12
Finish: 9/6/18 Dur: 4 days
Res:
Utilization of operations
Start: 9/7/18 ID: 13
Finish: 9/14/18 Dur: 6 days
Res:
Record Implementation
Start: 9/17/18 ID: 14
Finish: 9/20/18 Dur: 4 days
Res:
Supply Utilization
Start: 9/21/18 ID: 15
Finish: 9/27/18 Dur: 5 days
Res:
Re-review of the operations
Start: 9/28/18 ID: 17
Finish: 10/4/18 Dur: 5 days
Res:
Final Documentation
Start: 10/5/18 ID: 18
Finish: 10/8/18 Dur: 2 days
Res:
Sign off
Start: 10/9/18 ID: 19
Finish: 10/9/18 Dur: 1 day
Res:
Appendices
Appendix I: Project Network Diagram
Requirement analysis
Start: 8/1/18 ID: 2
Finish: 8/3/18 Dur: 3 days
Res:
Accumulation Resources
Start: 8/6/18 ID: 3
Finish: 8/7/18 Dur: 2 days
Res:
Development Processing
Start: 8/8/18 ID: 4
Finish: 8/13/18 Dur: 4 days
Res:
Task Impacting
Start: 8/14/18 ID: 6
Finish: 8/15/18 Dur: 2 days
Res:
Test Development
Start: 8/16/18 ID: 7
Finish: 8/20/18 Dur: 3 days
Res:
Material Quality Checking
Start: 8/21/18 ID: 8
Finish: 8/22/18 Dur: 2 days
Res:
Scrutinizing Processes
Start: 8/23/18 ID: 9
Finish: 8/28/18 Dur: 4 days
Res:
Labour Skill Analysis
Start: 8/29/18 ID: 10
Finish: 8/31/18 Dur: 3 days
Res:
Material Modification
Start: 9/3/18 ID: 12
Finish: 9/6/18 Dur: 4 days
Res:
Utilization of operations
Start: 9/7/18 ID: 13
Finish: 9/14/18 Dur: 6 days
Res:
Record Implementation
Start: 9/17/18 ID: 14
Finish: 9/20/18 Dur: 4 days
Res:
Supply Utilization
Start: 9/21/18 ID: 15
Finish: 9/27/18 Dur: 5 days
Res:
Re-review of the operations
Start: 9/28/18 ID: 17
Finish: 10/4/18 Dur: 5 days
Res:
Final Documentation
Start: 10/5/18 ID: 18
Finish: 10/8/18 Dur: 2 days
Res:
Sign off
Start: 10/9/18 ID: 19
Finish: 10/9/18 Dur: 1 day
Res:
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10QUALITY MANAGEMENT PLAN
Appendix II: Activity Flow Diagram
Quality Management Plan
for Suburban Homes
Construction Project
Initiation Phase
Requirement
analysis
Accumulation
Resources
Development
Processing
Testing and Analysis
Phase
Task Impacting
Test Development
Material Quality
Checking
Scrutinizing
Processes
Labour Skill Analysis
Change Implication
Material
Modification
Utilization of
operations
Record
Implementation
Supply Utilization
Review Phase
Re-review of the
operations
Final Documentation
Sign off
Appendix II: Activity Flow Diagram
Quality Management Plan
for Suburban Homes
Construction Project
Initiation Phase
Requirement
analysis
Accumulation
Resources
Development
Processing
Testing and Analysis
Phase
Task Impacting
Test Development
Material Quality
Checking
Scrutinizing
Processes
Labour Skill Analysis
Change Implication
Material
Modification
Utilization of
operations
Record
Implementation
Supply Utilization
Review Phase
Re-review of the
operations
Final Documentation
Sign off
11QUALITY MANAGEMENT PLAN
Appendix III: Matrix Diagram
WB
S Task Name Project Manager Client Contracto
r
Analyst Enginee
r
Tester
1.1 Requirement analysis
1.2 Accumulation Resources
1.3 Development Processing
2.1 Task Impacting
2.2 Test Development
2.3 Material Quality Checking
2.4 Scrutinizing Processes
2.5 Labour Skill Analysis
3.1 Material Modification
3.2 Utilization of operations
3.3 Record Implementation
3.4 Supply Utilization
4.1 Re-review of the operations
4.2 Final Documentation
4.3 Sign off
Appendix III: Matrix Diagram
WB
S Task Name Project Manager Client Contracto
r
Analyst Enginee
r
Tester
1.1 Requirement analysis
1.2 Accumulation Resources
1.3 Development Processing
2.1 Task Impacting
2.2 Test Development
2.3 Material Quality Checking
2.4 Scrutinizing Processes
2.5 Labour Skill Analysis
3.1 Material Modification
3.2 Utilization of operations
3.3 Record Implementation
3.4 Supply Utilization
4.1 Re-review of the operations
4.2 Final Documentation
4.3 Sign off
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