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Quality Management Tools and Techniques

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Added on  2020-02-24

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RUNNING HEAD: Quality ManagementMGMT19105 Quality ManagementDomino's Pizza Australia
Quality Management Tools and Techniques_1
Quality Management 1ExecutiveSummaryThis report has discussed the role of quality management in the business. Different challengesare being faced by the business due to various aspects. There is a need to apply techniques fortargeting these challenges. Domino’s is focusing on providing quality products to its customers. It has been identified that Domino’s is facing challenges due to employee turnoverand non-compliance with the quick service. For meeting these challenges, Domino’s has adopted Total quality management and six sigma techniques. These techniques have been selected due to the benefits of these techniques and capability of these techniques in targetingthe challenges.
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Quality Management 2Table of ContentsIntroduction................................................................................................................................3Challenges related to quality of the products or services faced by Domino's Pizza Australia. .4Quality Management Tools selected for Domino's Pizza Australia...........................................5Reasons behind selecting quality management tools.................................................................7Conclusion..................................................................................................................................8References..................................................................................................................................9
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Quality Management 3IntroductionThis report has been executed on the topic “Quality management” in which discussion has been made regarding the challenges affecting the delivery of the quality products or services. Quality management is an important aspect of every business as this affects the satisfaction level of the customers and performance of the business. For coping with these challenges, quality management tools or techniques will be implemented. This report will discuss the manner in which quality management techniques or tools will be used and the manner in which these techniques will deal with the challenges. Reasons behind the selection of quality management techniques or tools will be discussed for developing an understanding of the suitability of the tools.
Quality Management Tools and Techniques_4

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