The importance of quality management strategies in the construction industry

Running head: QUALITY MANAGEMENT
Quality Management
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1QUALITY MANAGEMENT
Executive summary
The paper studies the importance of quality management strategies in the construction industry.
The necessity of the implementation has been provided from the evidences of the findings of the
interview with the head project manager of the “Mandalay Convention Centre” and the survey
done with the 20 selected respondents who are working on the project. Interview and survey had
been done to get the better understanding of the existing situation in the construction industry.

2QUALITY MANAGEMENT
Table of Contents
Discussion and analysis of interview question 1-............................................................................3
Discussion and analysis of interview question 2-............................................................................4
Discussion and analysis of interview question 3-............................................................................6
Discussion and analysis of interview question 4-............................................................................7
Discussion and analysis of interview question 3-............................................................................8
References......................................................................................................................................10

3QUALITY MANAGEMENT
Q. 1 Do you think Quality Management can solve the issues related to the implementation
and execution in construction projects?
Answer-
Various issues arise on executing a construction project. Some of the common issues are
undefined goals, changes in scope, inadequacy of skilled personnel, incapable risk management,
poor communications, unattainable deadlines and minimal engagement of stakeholders (Meng
2012). The project manager head of the chosen project plan “Mandalay Convention Centre” in
Myanmar has also identified few issues such as the follows (Zhou, Whyte and Sacks 2012):
 Subcontractors are often less capable in their job that ultimately delays the project
 Lack of coordination with the suppliers is another issue, which is hard to dislodge. It also
causes the project to delay.
 A change in scope because of the above mentioned issues is also challenging as it will
delay the project and will also influence the estimated cost of project
 Cost overrun because of the above-cited issues
 Quality control is another challenge, which is observed because of bad weather
condition, less storage for the materials and poor quality material supply from the
suppliers
Discussion and analysis of interview question 1-
The responses generated from the survey questions have helped in attaining a wider
knowledge on the significance of quality management in construction works. Most of the
responses of the respondents did reconfirm the challenges, which will arise while implementing
the quality management in construction projects. Only 30% of the respondents have shown their