Project Quality Management Report

Running head: PROJECT QUALITY MANAGEMENT 1
Project quality management
<Name>
<University Name>

ROJECT QUALITY MANAGEMENT 2
Project quality management
1. Executive summary
In summary, data visualization play an important role when it comes to data presentation
and analysis. Different visuals including bar chart, circle charts, histogram, scatterplots, control
charts and pillar diagrams were used to visualize the results in the report. In addition, quality of
work depends on the team effort and level of commitment while doing the task. For instance,
deeper analysis including charts designs makes the viewers to like the report and all these factors
were given consideration in the current report.

ROJECT QUALITY MANAGEMENT 3
Table of Contents
1. Executive summary................................................................................................................2
2. Deliverables.............................................................................................................................3
1.1 Data gathering, representation and analysis......................................................................3
1.1.1 Create a check sheet for collecting data points about your project................................3
1.1.2 Prepare a line graph, bar graph, and circle graph using simple data that is available to
you from your Check Sheet.....................................................................................................3
1.1.3 Prepare a histogram with data that is readily available to you from your check sheet...5
1.1.4 Prepare a Pareto chart with data that is available to you from your project...................5
1.1.5 Prepare a scatter diagram using data available to you from your project.......................6
1.2 Understanding Processes...................................................................................................7
1.2.1 A flow chart for a common process for the highest complaint to lowest.......................7
1.2.2 Prepare a run chart for the temperature for 10 days.......................................................7
1.2.3 Prepare a control chart....................................................................................................8
1.2.6 Develop a degree of influence Pillar Diagram using the top five results from the error
check sheet developed in part 1.1.1 of this assignment...............................................................8
1.2.7 Based on the highest influence error cause from part 1.2.6 of this assignment
determine the causes of the cause by using a cause-and-effect diagram.................................9
1.3 Problem Solving................................................................................................................9
1.3.1 Consider the causes from your Ishikawa (part 1.2.7). Use any of the problem solving
and brainstorming method (s) to document your teams process for developing solution (s)
for one of your stated causes from part 1.2.7 of this assignment............................................9
1.4 Now as a consultant you are asked to evaluate your quality plan from the following
prospective:..................................................................................................................................9

ROJECT QUALITY MANAGEMENT 4
2. Deliverables
1.1 Data gathering, representation and analysis
Data gathering involved targeting hotel customers to find out their experiences on one of the
sampled restaurants. The analysis includes descriptive statistics where data is presented by use of
visualizations like histogram, charts and graphs, (Choi, et, al, 2020). In addition, descriptive
statistics include presenting frequencies, percentages and means.
1.1.1 Create a check sheet for collecting data points about your project
Complaints from customers attending a restaurant
Complaint (Yes/No) Tick when Yes Put X when no
Too noisy
expensive
tasteless food
not fresh food
too salty food
not clean
unfriendly attendants
waiting time too long
not environmentally friendly
small portions
long queus
1.1.2 Prepare a line graph, bar graph, and circle graph using simple data that is available to you
from your Check Sheet.