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Added on  2019-12-03

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Quality system in IT

TABLE OF CONTENTSINTRODUCTION......................................................................................................................1TASK 1......................................................................................................................................11. 1 Range of international standards being used to ensure quality of an IT system.............1TASK 2......................................................................................................................................21.2 (a & b) Different possible risk areas as well as mitigation in development of the newERP system by Azure Project Team......................................................................................2TASK 3......................................................................................................................................3Different features assures that software quality is good........................................................3Different information a project manager needs to start a project and to complete a project.4Difference between software quality assurance and software quality control.......................4TASK 4......................................................................................................................................5Network diagram and Critical Path for Fresh Breadth Project..............................................5Network Diagram...................................................................................................................6Fresh Breath’s Project NetworkEarliest Finish and Late Start.............................................6Fresh Breath’s Project NetworkEarliest start and Late Finish Time.....................................7TASK 5......................................................................................................................................7Evaluate and present different findings on two project management software packages......7Gantt Project...........................................................................................................................8CONCLUSION..........................................................................................................................9REFERENCES.........................................................................................................................10

INTRODUCTION Information technology is widely used applications of computers to store, retrieve,transmit and manipulate data in an effective manner. It is quite essential to maintain thequality system in information technology. With the help of implementing quality systemwithin their business process they can easily focus on achieving quality process (Contini andCordella, 2007). It is the best way through which customers needs and demands can be meetout. The present study is based on the case scenario of Clean Air Ltd which is famous forinstalling air pollution control equipment for their customers in the UK. Currently, they arelosing their market share due to which CAL creative team think to develop modularequipment which can easily customized for their customer. With the help of this, they candeliver various services within short time frame. CAL proposes to name this range as FreshBreadth range. In order to facilitate the same they would like to develop an IT system.Further, this project helps in identifying the project scheduling process as well as variousactivities that the Fresh Breath project need to complete. For this, an appropriate IT ERPplanning system will take place which would enable to automate scheduling of all theactivities. With the help of this system company can also manage procurement of all differentmechanism in a timely manner (Greasley, 2007). They have occupied an IT vendor Azureconsulting for the same. TASK 11. 1 Range of international standards being used to ensure quality of an IT systemAt the each stage of development of the new ERP system by Azure project team thereare various international standards that must be use to ensure the quality of that system. It isthe most important tasks for any software development team to ensure the quality of their ITsystem as well as its maintenance (Bagad, 2009). With the help of setting its international standards CAL can easily manage itsbusiness activities as well as process. By applying the various methodologies and procedurescompany can attain highest professional level. There are various ranges of internationalstandards used by Azure project team such as: ISO 31000 risk: It is an international standard for risk management and helporganizations in proper risk analysis as well as risk assessment. Using ISO 31000 helporganizations to increase the likelihood of achieving objectives as well as improving theidentification of opportunities and threats (Walker, 2014). This standard cannot be use for the1 | P a g e

certification purpose but it provides guidelines for the internal and external audits as well. Itis a best framework which provides appropriate process for managing risks. Azure projectteam use this standard in order to compare their risk management practices with aninternationally recognized benchmark. It is consider as a risk management standard throughwhich CAL Company is able to manage risks effectively and more likely to protectthemselves. ISO 9000: It is another most effective quality management system that helps inincreasing business efficiency. This standard provides various features to companies throughwhich they can successfully file the essentials they need to maintain an efficient qualitysystem (Bagad, 2009). With the help of this company can meet out to the regularrequirements of their customers and also achieve continual improvement. The above given international quality standards must be followed by CAL company atthe each stage of development of the new ERP system. With the help of this they wouldenable to scheduling of all their activities in an appropriate way. There is a huge scope ofquality management standards as it serves as a tool for self assessment of their ability to carryout software development projects. This also serves improvement of development andmaintenance processes by application of the standard direction. TASK 21.2 (a & b) Different possible risk areas as well as mitigation in development of the new ERPsystem by Azure Project TeamCAL is planning to develop and IT ERP system through which they can manage alltheir business processes in a more effective manner. This system is designed to integrateinternal and external information that helps in enhancing the flow of communication. At thetime of development of new ERP system by Azure project team there are various possiblerisk areas such as: Timeliness and project scheduling: Company most of the time underestimate the complexityand resources necessary to implement an effective ERP system. Due to this, they fail toadequately plan for unpredictable contingencies (Sheu, 2005). There are variousinterdependencies associated with ERP system. Various contingency and scheduling risksoccur at the time of implementation which effects of not meeting deadlines. It is consider as ahigh risk area which affects the core strategic objectives of CAL. 2 | P a g e

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