Cultural Sensitivity in Working with CALD Families

The culture greatly influences the child upbringing and communication between parents and their children, thus requiring social practitioners to display cultural sensitivity when working with diverse families. Similarly, understanding a family's identity, current state, and developing a strategic treatment plan are crucial for effective communication and addressing issues of child abuse and neglect. Moreover, social isolation can have negative outcomes on mental and physical health, making it essential for social workers like Emily Jones to be concerned about the well-being of individuals like Wasim who may be at risk of depression and other health problems.

Question 1
A child protection worker has to take into consideration a lot of factors so that the issues of child
abuse and neglect could be effectively addressed. These workers are responsible for a) assessing
the safety of children, b) intervention in order to protect children from harm; c) strengthening the
abilities of families for the protection of their children, and d) providing or suggesting a means
for either a reunification or an alternative of safe family for the children (Wolfe, & Pierre, 1989).
Abuse and neglect of children in a family can be due to many reasons but the effects on the
children because of any which reasons are very grave. So, the intervention needed at these
instances by the child protection workers should be in a constructive manner. The intervention
should provide not only the remedy but should also prevent future maltreatment of the children.
They should make sure that the negative consequences be thwarted away. In the present scenario,
it is clear that Michael is suffering from depression and mental illness, so, he is totally unable to
take care of his kids. So, his wife Penny should be provided support and strength to take care of
the family.
The child protection workers do not work in vacuum. They have to conduct family assessment as
well to ensure the safety of the children (Wissow, 1995). So, the child workers can work out their
plans without mother blaming by following ways:
 Identification of family strength to provide a strong foundation.
 A case plan describing how family will work towards achieving positive outcomes.
 A permanent plan that identifies the effective alternative procedures with which the
reunification could be achieved.
 The plan for reducing the risk regarding the maltreatment by the identification as well as
addressing those factors that place children at risk.
Question 2
Sometimes, families seem to be at risk because its wellbeing particularly that of its children are
threatened due to individual, parental and family circumstances. These are called vulnerabilities
with which no just the children but the whole family is at risk of poor physical or mental health.
The example of possible factors due to which families become vulnerable are poverty, single
parenting, unemployment, unhealthy relationships between parenting, depression, substance
abuse or social isolation (Widom, 2001).
The family discussed in the present scenario is vulnerable primarily due to the depression of
Michael. Michael is living with social anxiety and depression for quite some time and his family
has tried to do whatever it takes to cure him. But the situation is not any better even after so
many things being done. It was quite clear when his wife went away for some time and his house
converted into a complete mess. His children could not take care of themselves, so, without
proper care by anyone, they were in bad condition as well as hungry. So, obviously the family
has been rendered very vulnerable once the mother was out of the house. These children have
been living in such an environment for quite long, so there will certainly be a negative effect on

their psyche (Silverman, Reinherz, & Giaconia, 1996). The other factor that can be associated
with this family is certain degree of social isolation. As a matter of fact, parenting cannot be
done outside a wider context of community and societal relationships. This family seems to be a
little bit disconnected from the society because of the prevalence of negative environment in it.
The children were not wearing proper clothes and nobody seemed to have visited them and
helped them with that. It has been observed that families that are vulnerable are also often
financially weak, so, it is hard time for them to use services and take care of their interests.
Question 3
A culturally sensitive practice refers to the practices that acknowledge and incorporate the
importance of culture into the society. When we assess the cross-cultural relations, analyze
dynamics resulting from cultural differences and expand our cultural knowledge into the domain
wider public perception, then the unique cultural needs are met (Kaur, 2014). In Australia, it is
very important to understand the value of culturally sensitive practices on the part of social
workers. So, the following are some important reasons for them to utilize culturally sensitive
practice:
1. Understanding the family values and its belief system: according to the studies, the
family origin has a significant role to play in shaping and influencing a child’s
perspective. The social workers can get a fair idea about culturally and linguistically
different parents who live in their collectivist traditional cultures in which their children
are raised and educated. The aboriginal culture in Australia has been there for
thousands of years and so are their cultural norms. They should be given due respect.
2. Cultural identity and belonging: most of the families that are culturally different tend
to pass on their values and belief systems to the next generation. The culture greatly
influences the child upbringing and communication between the parents and their
children. So, the social practitioners are required to display a profound cultural
sensitivity whenever they have to work with children and people (Kaur, 2014). Many
CALD parents are always in apprehension that their children will lose their cultures and
traditional values.
3. Religion and spirituality: it is very important for the social workers and practitioners
to demonstrate an understanding and awareness as to how the culturally different
children or people for that matter would like to sustain their religion and spirituality.
They are also required to be mindful as to where is no culturally matched placement
regarding any kind of challenges or issues that could emerge due to different religion
and culture.

Question 4
For many social workers, it is often very difficult to work with the families as it seems to be an
uphill task. The families have their own understanding of their socioeconomic status, cultural
identities and challenges towards engaging themselves with the outside world. So, in order to
improve communication between social workers and families when addressing issues of child
abuse and neglect, the following points should be factored in:
1. Understanding the family identity: it is crucial for the social workers to know as to
how the families identify themselves. The parents of a family sometimes because of
certain identity crises do not understand their children’s needs. They tend to behave in
such a manner that makes difficult for their children to cope and therefore they are
abused and neglected (Clark, 2000). So, the social practitioners should communicate with
the view that includes their family identity.
2. Understanding the parents’ current state: it is one of the most important factors with
which the social workers can establish a healthy communication with the parents of a
family. Such an approach allows the families to share the necessary information
regarding their difficulties. It can give them a fair idea in which way their children are
maltreated and misused in the family. By using this approach, parents realize that
something is really wrong with their attitudes towards their children.
3. Developing a strategic treatment plan: even if any family is going through a
maladaptive level of functioning, it is pertinent for the social workers to make sure that
they have a strategic plan in place. After properly communicating with the family and
knowing fully well how and in which manner the children are maltreated, the social
worker should have a stated goal to address all the issues so that the children’s safety and
care should be ensured (Pillemer et al, 1998).
Question 5
The people who are isolated, are also at a greater risk regarding health problems. So, being a
social worker like Emily Jones, I would be concerned about the health of Wasim. At this point,
he is very vulnerable for depression. But what is really concerning about this social isolation is
the negative outcomes such as lack of motivation and encouragement and therefore, lack of
confidence and trust in his life.
The scientific and medical research have proved time again that social connection and wellness
have a deep impact on our emotional as well as physical health (Grenade & Boldy, 2008). Most
of the time people get sick because of the social isolation. Loneliness can send a person down a
path toward bad health, and even more intense loneliness. The following are the key concerns
that may arise due to social isolation:
 Humans being social animals, when feel socially isolated can experience chronic
stress as the symptoms of stress as well as social isolation are similar and identical.

So, it is the stress due to loneliness that make the people sick.
 The humans are evolved in such a way that they depend on others for their survival.
So, the individuals who are feeling or isolated from others may also develop high
level of anxieties. So, because of this anxiety, many emotional and psychological
changes could take place in the lives of individuals (House, 2001).
 If a person particularly a child has been kept isolated from the society or from his
peer groups, it likely that he can develop strange habits or no habits at all. That will
not be in the line of societal norms and therefore, he will feel ill fitted for the society.
.

References
Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human
relations, 53(6), 747-770.
Grenade, L., & Boldy, D. (2008). Social isolation and loneliness among older people: issues and
future challenges in community and residential settings.Australian Health Review, 32(3),
468-478.
House, J. S. (2001). Social isolation kills, but how and why?. Psychosomatic medicine, 63(2),
273- 274
Kaur, J. (2014). A Good Practice Guide to supporting children and young people from culturally
and linguistically diverse (CALD) backgrounds in Out Of Home
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