Project Management Plan

The report is a Project Management Plan (PMP) and it is prepared for Widgets ’R Us Widgets ’R Us (WRU). With the increase in demand, it is becoming difficult for WRU to meet the customer needs. The company was also slow to pick up signs from the marketplace. Internal communication is also extremely poor and there is poor circulation of the information and the business decisions. There are gaps in communication and decision-making activities and these gaps can be resolved with the aid of automated Management Information Systems (MISs). The three alternatives that have been chosen are Management Information System (MIS), Automated Market Analysis tool, and Customer Relationship Management (CRM) tool. The outcomes state that the score obtained by MIS is higher than the other two alternatives. The report covers the details of project handling and management.

qwertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmqwert
yuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopasd
fghjklzxcvbnmqwertyuiopasdfgh
jklzxcvbnmqwertyuiopasdfghjkl
zxcvbnmqwertyuiopasdfghjklzxc
vbnmqwertyuiopasdfghjklzxcvb
nmqwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmqwert
yuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopasd
fghjklzxcvbnmqwertyuiopasdfgh
jklzxcvbnmrtyuiopasdfghjklzxcv
Project Management Plan
Widgets ‘R Us Widgets ‘R Us (WRU)
5/14/2019

Project Management Plan
Executive Summary
The report is a Project Management Plan (PMP) and it is prepared for Widgets ’R Us
Widgets ’R Us (WRU). With the increase in demand, it is becoming difficult for WRU to
meet the customer needs. The company was also slow to pick up signs from the marketplace.
Internal communication is also extremely poor and there is poor circulation of the
information and the business decisions. There are gaps in communication and decision-
making activities and these gaps can be resolved with the aid of automated Management
Information Systems (MISs). The three alternatives that have been chosen are Management
Information System (MIS), Automated Market Analysis tool, and Customer Relationship
Management (CRM) tool. The outcomes state that the score obtained by MIS is higher than
the other two alternatives.
The report covers the details of project handling and management.
1

Project Management Plan
Table of Contents
Executive Summary...............................................................................................................................1
Background...........................................................................................................................................4
Needs for improvement.....................................................................................................................4
Proposed Solution & Justification.....................................................................................................4
Evaluation of Alternative.......................................................................................................................4
Weight Scoring Model.......................................................................................................................4
Justification of Criteria in Project Selection Matrix...........................................................................5
Summary & Analysis of Outcome.....................................................................................................5
Project Concept.....................................................................................................................................6
Project Concept.................................................................................................................................6
Project Objectives..............................................................................................................................6
Project Requirements and Deliverables.............................................................................................6
Project Key Performance Indicators..................................................................................................7
Project Feasibility..................................................................................................................................7
Feasibility and Sustainability of the Project - Key Areas of Strength and Weaknesses.....................7
Approval Requirements.....................................................................................................................8
Project Assumptions..........................................................................................................................8
Known Constraints............................................................................................................................8
Possible Improvements......................................................................................................................9
Project Stakeholders Management.........................................................................................................9
Specific Targets.................................................................................................................................9
Stakeholder Map................................................................................................................................9
Project Organisational Chart............................................................................................................10
HR and Communications Management...........................................................................................10
Project Schedule Management.............................................................................................................13
Schedule Milestones........................................................................................................................13
Project WBS....................................................................................................................................14
Project Gantt chart...........................................................................................................................14
Process of Schedule Management in Project...................................................................................15
Information related to time management.........................................................................................15
Project Cost Management....................................................................................................................15
Estimated Costs...............................................................................................................................15
Justification/Basis for Cost Estimates..............................................................................................18
2

Project Management Plan
Process of Cost Management in Project...........................................................................................19
Information related to Cost Management........................................................................................19
Project Quality Management...............................................................................................................19
Quality items to be measured during the planning, executing and monitor/control phases..............19
Justification of the measurable items and units of measure in a Quality Definition Table...............19
Quality Definition Table..................................................................................................................20
Information related to Quality Management....................................................................................20
Project Risk Management....................................................................................................................20
Risk Register...................................................................................................................................20
Risk Matrix......................................................................................................................................21
Information related to Risk Management........................................................................................21
Project Procurement Management.......................................................................................................22
Types of Contracts required.............................................................................................................22
Make-or-buy Analysis.....................................................................................................................22
Information related to Procurement Management............................................................................22
Conclusion...........................................................................................................................................23
References...........................................................................................................................................24
3

Project Management Plan
Background
Widgets ’R Us Widgets ’R Us (WRU) is a medium-sized business organization that
specializes in the design and manufacturing of quality widgets. The company succeeded in
providing the customers with the desired widgets and has been able to establish a reputed
name in the market.
Needs for improvement
There has been an increase in the demand for widgets in the past three years. It is necessary
to meet the increase in the public demand by developing new widgets. The average life cycle
associated with the widgets is 12-15 months. With the increase in demand, it is becoming
difficult for WRU to meet the customer needs. The company was also slow to pick up signs
from the marketplace. Internal communication is also extremely poor and there is poor
circulation of the information and the business decisions. There is a blame game by
department heads on the other heads, and likewise (Nturibi and Wainaina, 2014).
In order to cater to the customer demands and maintain the market shares and reputation, it
has become essential for WRU to improve upon its existing procedures.
Proposed Solution & Justification
It is necessary to resolve the internal issues and gaps in the organization before picking up on
the external conditions and requirements. There are gaps in communication and decision-
making activities and these gaps can be resolved with the aid of automated Management
Information Systems (MISs). These are the systems that collaborate all of the data sets and
allow the business leaders to take correct decision. Also, the communication and flow of
information is streamlined with the aid of this system.
The internal problems and issues currently existing in the organization will be resolved with
the aid of the MIS.
Evaluation of Alternative
Weight Scoring Model
Criteria Weight MIS Automated
Market
Analytics Tool
Customer
Relationship
Management
4

Project Management Plan
(CRM) Tool
Ease of
decision-making
28% 85 80 78
Communication
and
Collaboration
22% 80 65 70
Implementation
success
10% 75 75 75
Usability 15% 81 73 75
Urgency 15% 88 80 80
Return on
Investment
(ROI)
10% 85 82 80
Total 100% 82.75 75.35 75.99
Justification of Criteria in Project Selection Matrix
The criteria included in the above model are selected on the basis of the need of
improvement. Currently, the organization is suffering from internal communication issues &
gaps, inability to meet the customer demands, poor information sharing, and inability to use
market information. The criteria meet the demand for the project that will resolve these gaps
and issues. The weights are assigned as per the order of priority as ease of decision-making is
high on priority. This is because the decisions will be effectively take and these decisions will
have an impact on the rest of the project tasks and processes.
The three alternatives that have been chosen are Management Information System (MIS),
Automated Market Analysis tool, and Customer Relationship Management (CRM) tool. The
score has been assigned to these alternatives on the basis of the analysis carried out. The total
score obtained by MIS is the highest at 82.75 followed by 75.99 for CRM and 75.35 for
automated market analytics tool (Chen, 2014).
Summary & Analysis of Outcome
The weighted scoring model has included the primary criteria behind the project that WRU
shall select and implement in its business architecture.
5

Project Management Plan
The three alternatives that have been chosen are Management Information System (MIS),
Automated Market Analysis tool, and Customer Relationship Management (CRM) tool. The
outcomes state that the score obtained by MIS is higher than the other two alternatives.
Therefore, MIS shall be implemented in the organization.
Project Concept
Project Concept
The basic concept that will be involved with the MIS is shown in the figure above. The data
sets from all of the data sources will be collected and it will be processes by the MIS. The
management will be provided with the reports and outcomes (Oni, 2014).
Project Objectives
 To ensure that the communication gaps in the organization are effectively filled
 To assist the business leaders and managers in the decision-making processes
 To analyse the market data and information to reveal the patterns and trends
 To deliver the system as per the schedule and budget estimated
 To maintained 100% ethical and legal compliance (Shah, 2014)
Project Requirements and Deliverables
The requirements for the project will be to successfully install the MIS in the organization
and integrate it with the existing technical tools and applications. It will be required to make
sure that the existing data and information sets are successfully migrated without resulting in
6

Project Management Plan
any form of security and privacy risks. It will be required that the system collects the data
from all the relevant sources and analyses these sets to provide the management with the
customized reports and results. The customization of the reports shall be one of the
significant features of the system. The communication mechanisms shall also be included to
publish the results to be accessed by the operational members of the staff.
The list of deliverables that the project team shall provide is:
 Project Proposal
 Project Management Plan
 Management Information System (MIS) installed in the organization
 Implementation Plan and Reports
 Status Reports
 Completion Report
Project Key Performance Indicators
 Schedule Variance: The value of the variance shall be either zero or positive.
 Cost Variance - The value of the variance shall be either zero or positive (Hairul
Nizam Md Nasir et al., 2015).
 Open Defects: The number of open defects at the time of deployment shall be zero.
 Customer Satisfaction Score: The employees of WRU will be the primary
customers/users of the MIS. The score obtained shall be 9 or above on a scale of 10.
 360-degree Feedback: The feedback shall be collected from the other stakeholders
and customers and it shall be positive.
Project Feasibility
Feasibility and Sustainability of the Project - Key Areas of Strength and Weaknesses
Strengths
 Strong customer base associated with
the organization
 Skill set to carry out the project tasks
and activities (Nayak, Sequeira and
Senapati, 2012)
 Management willing to adapt to the
Weaknesses
 No such system has been installed or
used in the past
 Training requirements
 Chances of integration and
compatibility failures
7

Project Management Plan
changes
Opportunities
 Automated system for information
handling and communication
 Increased return on investment
 Better customer satisfaction rate
Threats
 Information security risks and attacks
 Technical failures
 Operational errors
The strengths and weaknesses associated with the project are included in the SWOT analysis
conducted. The project will be feasible as the associated weaknesses and threats will be
handled using a defined risk and change management plan. Also, the organization has the
skills to make sure that the resolution of the failures and operational issues is done with ease.
The project will be economically feasible as the funds will be arranged by WRU and the
execution of all of the project activities will be done without any hindrances.
Approval Requirements
It will be required that the internal approvals are provided by the Project Manager and the
external approvals are given by the Project Sponsor. The deliverables will be considered as
accepted and approved only when these approval requirements will be met (Rose, 2013).
Project Assumptions
 The resources will remain available for 40 days in a week
 The vendors will be available for communication
 The resources will have the workstations ready at the time of start-up
 The communication tools will be available in the project for carrying out internal and
external stakeholders
 The managers and resources will be selected on the basis of their skills and
competencies
Known Constraints
 The schedule estimated for the project will have 5% tolerance limit.
 The budget estimated for the project will have 5% tolerance limit.
 The availability of the resources will be one of the constraints.
 The ethical policies and norms as ACS code of ethics will be a constraint as 100%
compliance will be needed.
 Data Protection Law and Privacy Laws will also be constraints as non-compliance
will not be acceptable.
8

Project Management Plan
Possible Improvements
 Improvement in the communication mechanisms in processes that are currently
carried out at the organization.
 Improvements in the decision making activities and processes
 Improvements in the data storage and management mechanisms and tools
 Improvements in the integration of information and data pieces with each other
 Improvements in the quality of the business operations and activities
Project Stakeholders Management
Specific Targets
 Use: The MIS will be used by the management and employees of WRU and therefore,
the system shall always remain available and accessible to the stakeholders.
 Use for: The MIS will be used by the end system users for improving the
communication and decision-making abilities and for integrating the data and
information sets (Price, 2011).
 How to use: There will be a front-end of the MIS that will be accessible to the end-
users and all of the system functions will be performed using the front-end. It will be
accessible on the web and mobile platforms.
Stakeholder Map
Stakeholder Type Interest Level Contribution
Level
Involvement
Level
Influence
Level
WRU –
Project
Sponsor
External High Moderate Moderate High
WRU
Employees
and
management –
End System
Users
External High Moderate Moderate High
WRU
Customers
External Moderate Low Low High
9

Project Management Plan
Project
Control Board
Internal Moderate Moderate Moderate High
Vendor
Groups
External Moderate High Moderate High
Project
Manager and
Team
Internal High High High Moderate
Project Organisational Chart
HR and Communications Management
Resource Name Work
Project Manager 576 hrs
Proposal of the solution and its justification 32 hrs
Weighted Score Model 24 hrs
Formal Proposal and Feasibility Study 56 hrs
Development of the Work Breakdown Structure 24 hrs
Project schedule management and estimations 40 hrs
Development of the scope 48 hrs
Modifications and handling of changes 112 hrs
10
Organization
Management
Procurement
Manager Business Analyst Project Manager
Marketing Analyst
Data Analyst
Technical Associate
Quality Assurance
Engineer
Technical Writer
Data Engineer
Networking
Associate

Project Management Plan
User training sessions and two-way feedback 144 hrs
Performance evaluation and final reporting 96 hrs
Marketing Analyst 64 hrs
Market trends and patterns - Qualitative Analysis 64 hrs
Data Analyst 248 hrs
Vendor analysis 64 hrs
Migration of data sets 64 hrs
MIS audits and reviews, integration validations 80 hrs
Recording of learning and takeaways 40 hrs
Business Analyst 336 hrs
Analysis of the organizational problems and issues 40 hrs
Proposal of the solution and its justification 32 hrs
Project cost management and estimations 40 hrs
MIS audits and reviews, integration validations 80 hrs
User training sessions and two-way feedback 144 hrs
Technical Associate 392 hrs
Planning and management of other areas - risks, quality, communication,
stakeholders, procurements 56 hrs
Installation of the MIS and its integration with the other components 72 hrs
Migration of services 64 hrs
Modifications and handling of changes 112 hrs
Resolution of defects 88 hrs
Quality Assurance Engineer 344 hrs
Planning and management of other areas - risks, quality, communication,
stakeholders, procurements 56 hrs
Quality checks and assessment 88 hrs
Modifications and handling of changes 112 hrs
Resolution of defects 88 hrs
Technical Writer 192 hrs
Formal Proposal and Feasibility Study 56 hrs
Recording of learning and takeaways 40 hrs
11

Project Management Plan
Performance evaluation and final reporting 96 hrs
Procurement Manager 112 hrs
Planning and management of other areas - risks, quality, communication,
stakeholders, procurements 56 hrs
Selection of the vendor - Contractual and procurement tasks 56 hrs
Data Engineer 304 hrs
Planning and management of other areas - risks, quality, communication,
stakeholders, procurements 56 hrs
Gathering of vendor data and market information 104 hrs
Migration of data sets 64 hrs
Final round of deployment 80 hrs
Networking Associate 408 hrs
Installation of the MIS and its integration with the other components 72 hrs
Migration of services 64 hrs
Modifications and handling of changes 112 hrs
MIS audits and reviews, integration validations 80 hrs
Final round of deployment 80 hrs
There will be communication mechanisms that will be used to communicate with the internal
and external stakeholders. The mode of communication associated with each of these groups
is included in the table below.
Stakeholder Type Mode of Communication
WRU – Project
Sponsor
External Weekly team meetings over tele-conferencing
tool, sharing of working products through social
media, dedicated website, emails, instant
messages (Muneratto, 2017)
WRU Employees and
management – End
System Users
External Sharing of working products through social media,
dedicated website
WRU Customers External Sharing of working products through social media,
dedicated website
Project Control Board Internal Weekly team meetings over tele-conferencing tool
and in the meeting room, emails, instant messages,
12

Project Management Plan
memos, noticeboards
Vendor Groups External Weekly team meetings over tele-conferencing tool
Project Manager and
Team
Internal Daily team meetings over tele-conferencing tool
and in the meeting room, emails, instant messages,
memos, noticeboards
Project Schedule Management
Schedule Milestones
WBS Task Name Duration Start Finish Predecessors
1 MIS Implementation for WRU 184 days Tue 14-
05-19
Fri 24-
01-20
1.1.5 Milestone 1: Project Proposal 0 days Fri 07-
06-19
Fri 07-
06-19 6
1.1.6 Milestone 2: Feasibility Study 0 days Fri 07-
06-19
Fri 07-
06-19 6
1.2.6 Milestone 3: Project Management
Plan 0 days Mon 08-
07-19
Mon 08-
07-19 14
1.3.5 Milestone 4: MIS Vendor 0 days Thu 15-
08-19
Thu 15-
08-19 20
1.3.9 Milestone 5: Migration of data and
services 0 days Thu 19-
09-19
Thu 19-
09-19 24
1.4.5 Milestone 6: MIS Audits & Reviews 0 days Fri 22-
11-19
Fri 22-
11-19 30
1.5.5 Milestone 7: Project Closure Report 0 days Fri 24-
01-20
Fri 24-
01-20 36
13

Project Management Plan
Project WBS
Project Gantt chart
14
MIS
Implementatio
n for WRU
Project Start-
up
Analysis of the
organizational
problems and
issues
Proposal of the
solution and its
justification
Weighted Score
Model
Formal
Proposal and
Feasibility
Study
Milestone 1:
Project
Proposal
Milestone 2:
Feasibility
Study
Project
Planning
Development
of the Work
Breakdown
Structure
Project
schedule
management
and estimations
Project cost
management
and estimations
Development
of the scope
Planning and
management of
other areas -
risks, quality,
communication
, stakeholders,
procurementsMilestone 3:
Project
Management
Plan
Execution
Phase
Gathering of
vendor data
and market
information
Vendor analysis
Market trends
and patterns -
Qualitative
Analysis
Selection of the
vendor -
Contractual and
procurement
tasks
Milestone 4:
MIS Vendor
Installation of
the MIS and its
integration with
the other
components
Migration of
data sets
Migration of
services
Milestone 5:
Migration of
data and
services
Control/
Monitoring
Phase
Quality checks
and assessment
Modifications
and handling of
changes
MIS audits and
reviews,
integration
validations
Resolution of
defects
Milestone 6:
MIS Audits &
Reviews
Closure Phase
Final round of
deployment
User training
sessions and
two-way
feedback
Recording of
learning and
takeaways
Performance
evaluation and
final reporting
Milestone 7:
Project Closure
Report

Project Management Plan
Process of Schedule Management in Project
The management of project schedule will be done using Project Management Body of
Knowledge (PMBoK) technique. The Project Manager with assistance from the Business
Analyst will manage the schedule. There will be use of Earned Value Analysis (EVA)
technique done to make sure that there are no gaps in the estimated and actual schedule
levels. The schedule variance will be calculated using the technique.
Information related to time management
The total duration estimated for the project is 184 days and there will be five phases in the
project. The duration and dates of all these five phases is stated below.
WBS Task Name Duration Start Finish
1 MIS Implementation for WRU 184 days Tue 14-
05-19
Fri 24-
01-20
1.1 Project Start-up 19 days Tue 14-
05-19
Fri 07-
06-19
1.2 Project Planning 21 days Mon 10-
06-19
Mon 08-
07-19
1.3 Execution Phase 53 days Tue 09-
07-19
Thu 19-
09-19
1.4 Control/Monitoring Phase 46 days Fri 20-
09-19
Fri 22-
11-19
1.5 Closure Phase 45 days Mon 25-
11-19
Fri 24-
01-20
Project Cost Management
Estimated Costs
WBS Task Name Duration Start Finish Predecessors Cost
1 MIS Implementation for
WRU
184
days
Tue 14-05-
19
Fri 24-01-
20 $99,921.52
1.1 Project Start-up 19 days Tue 14-05-
19
Fri 07-06-
19 $9,568.16
15

Project Management Plan
1.1.1
Analysis of the
organizational problems
and issues
5 days Tue 14-05-
19
Mon 20-
05-19 $1,736.00
1.1.2 Proposal of the solution
and its justification 4 days Tue 21-05-
19
Fri 24-05-
19 3 $2,797.76
1.1.3 Weighted Score Model 3 days Mon 27-05-
19
Wed 29-
05-19 3,4 $1,056.72
1.1.4 Formal Proposal and
Feasibility Study 7 days Thu 30-05-
19
Fri 07-06-
19 4,5 $3,977.68
1.1.5 Milestone 1: Project
Proposal 0 days Fri 07-06-
19
Fri 07-06-
19 6 $0.00
1.1.6 Milestone 2: Feasibility
Study 0 days Fri 07-06-
19
Fri 07-06-
19 6 $0.00
1.2 Project Planning 21 days Mon 10-
06-19
Mon 08-
07-19 $13,128.08
1.2.1 Development of the
Work Breakdown Structure 3 days Mon 10-06-
19
Wed 12-
06-19 8 $1,056.72
1.2.2
Project schedule
management and
estimations
5 days Thu 13-06-
19
Wed 19-
06-19 10 $1,761.20
1.2.3
Project cost
management and
estimations
5 days Thu 13-06-
19
Wed 19-
06-19 10 $1,736.00
1.2.4 Development of the
scope 6 days Thu 20-06-
19
Thu 27-
06-19 10,11,12 $2,113.44
1.2.5
Planning and
management of other areas
- risks, quality,
communication,
stakeholders, procurements
7 days Fri 28-06-
19
Mon 08-
07-19 13,12,11 $6,460.72
1.2.6 Milestone 3: Project
Management Plan 0 days Mon 08-07-
19
Mon 08-
07-19 14 $0.00
16

Project Management Plan
1.3 Execution Phase 53 days Tue 09-07-
19
Thu 19-
09-19 $20,591.92
1.3.1
Gathering of vendor
data and market
information
13 days Tue 09-07-
19
Thu 25-
07-19 15 $3,328.00
1.3.2 Vendor analysis 8 days Fri 26-07-
19
Tue 06-
08-19 17 $2,043.52
1.3.3
Market trends and
patterns - Qualitative
Analysis
8 days Fri 26-07-
19
Tue 06-
08-19 17 $1,535.36
1.3.4
Selection of the vendor
- Contractual and
procurement tasks
7 days Wed 07-08-
19
Thu 15-
08-19 18 $1,773.52
1.3.5 Milestone 4: MIS
Vendor 0 days Thu 15-08-
19
Thu 15-
08-19 20 $0.00
1.3.6
Installation of the MIS
and its integration with the
other components
9 days Fri 16-08-
19
Wed 28-
08-19 21 $4,140.00
1.3.7 Migration of data sets 8 days Thu 29-08-
19
Mon 09-
09-19 22 $4,091.52
1.3.8 Migration of services 8 days Tue 10-09-
19
Thu 19-
09-19 23 $3,680.00
1.3.9 Milestone 5: Migration
of data and services 0 days Thu 19-09-
19
Thu 19-
09-19 24 $0.00
1.4 Control/Monitoring
Phase 46 days Fri 20-09-
19
Fri 22-11-
19 $29,747.36
1.4.1 Quality checks and
assessment 11 days Fri 20-09-
19
Fri 04-10-
19 25 $2,305.60
1.4.2 Modifications and
handling of changes 14 days Mon 07-10-
19
Thu 24-
10-19 27 $14,305.76
17

Project Management Plan
1.4.3
MIS audits and
reviews, integration
validations
10 days Fri 25-10-
19
Thu 07-
11-19 28 $8,586.40
1.4.4 Resolution of defects 11 days Fri 08-11-
19
Fri 22-11-
19 29 $4,549.60
1.4.5 Milestone 6: MIS
Audits & Reviews 0 days Fri 22-11-
19
Fri 22-11-
19 30 $0.00
1.5 Closure Phase 45 days Mon 25-
11-19
Fri 24-01-
20 $26,886.00
1.5.1 Final round of
deployment 10 days Mon 25-11-
19
Fri 06-12-
19 31 $5,120.00
1.5.2 User training sessions
and two-way feedback 18 days Mon 09-12-
19
Wed 01-
01-20 33 $12,589.92
1.5.3 Recording of learning
and takeaways 5 days Thu 02-01-
20
Wed 08-
01-20 34 $2,357.20
1.5.4 Performance evaluation
and final reporting 12 days Thu 09-01-
20
Fri 24-01-
20 35 $6,818.88
1.5.5 Milestone 7: Project
Closure Report 0 days Fri 24-01-
20
Fri 24-01-
20 36 $0.00
Justification/Basis for Cost Estimates
Resource Name Std. Rate
Project Manager $44.03/hr
Marketing Analyst $23.99/hr
Data Analyst $31.93/hr
Business Analyst $43.40/hr
Technical Associate $25.50/hr
Quality Assurance
Engineer $26.20/hr
Technical Writer $27.00/hr
18

Project Management Plan
Procurement
Manager $31.67/hr
Data Engineer $32.00/hr
Networking
Associate $32.00/hr
The determination of the project costs is done on the basis of the project activities listed in
the WBS. The use of bottom-up estimation technique has been done to estimate the costs and
the cost of resources is determined on the basis of the industry rates applicable in Australia.
The consideration of the possible risks and changes is done to make sure that the costs
estimated are adequate and do not have any loopholes.
Process of Cost Management in Project
The management of project costs will be done using Project Management Body of
Knowledge (PMBoK) technique. The Project Manager with assistance from the Business
Analyst will manage the costs. There will be use of Earned Value Analysis (EVA) technique
done to make sure that there are no gaps in the estimated and actual budget levels. The cost
variance will be calculated using the technique.
Information related to Cost Management
The management of the costs will be done as per the guidelines included under PMBoK. The
Business Analyst and Project Manager will be the primary resources responsible for the task.
Project Quality Management
Quality items to be measured during the planning, executing and monitor/control
phases
 Project Management Plan will be measured in the planning phase in terms of
inclusion of all the contents and adherence to the template.
 In the execution phase, risk rate will be monitored
 Defect rate will also be monitored in the execution phase
 Schedule variance will be determined in monitoring and control phase (Kalkbrenner,
2010)
 Cost variance will be determined in monitoring and control phase
19

Project Management Plan
Justification of the measurable items and units of measure in a Quality Definition Table
The measurable items will provide the status of the incorporation of quality standards and
norms. The schedule variance and cost variance will be determined as a numeric value.
Defect rate and risk rate will also be specific as a percentage. The quality of the project
management plan will be provided on a scale of 1 to 5. 1 will indicate very poor quality
followed by 2 as poor, 3 as moderate, 4 as good, and 5 as excellent quality.
Quality Definition Table
Quality Item Desired Value Actual Value
Quality of PMP 5 To be determined
Risk Rate 0 To be determined
Defect Rate 0 To be determined
Schedule Variance Zero or positive To be determined
Cost Variance Zero or positive To be determined
Information related to Quality Management
The quality standard that will be followed in the project will be Total Quality Management
(TQM). The steps that will be included in quality management will be planning, assurance,
control, and closure.
Project Risk Management
Risk Register
ID Category Name Probability Consequence
1 Project Schedule
Overrun
Unlikely Major
2 Project Budget Overrun Unlikely Major
3 Security Malware
Attacks
Possible Major
4 Security Denial of
Service Attacks
Possible Major
5 Security Data Breaches/
Data Loss
Possible Severe
6 Ethics Non- Unlikely Major
20

Project Management Plan
Compliance
(Tennant, 2010)
7 Legal Non-
Compliance
Rare Moderate
8 Resources Unavailability Possible Major
9 Resources Reduced
Productivity
Likely Severe
10 Technical Errors and
Faults
Likely Major
11 Operations Errors & Faults Likely Moderate
Risk Matrix
Risk Matrix for the project is illustrated above
Information related to Risk Management
The risk score on the basis of the above risk matrix is included below.
ID Category Name Probability Consequence Score
1 Project Schedule
Overrun
Unlikely Major High
2 Project Budget
Overrun
Unlikely Major High
3 Security Malware
Attacks
Possible Major High
21

Project Management Plan
4 Security Denial of
Service
Attacks
Possible Major High
5 Security Data Breaches/
Data Loss
Possible Severe Extreme
6 Ethics Non-
Compliance
Unlikely Major High
7 Legal Non-
Compliance
Rare Moderate Medium
8 Resources Unavailability Possible Major High
9 Resources Reduced
Productivity
(Thamhain,
2013)
Likely Severe Extreme
10 Technical Errors and
Faults
Likely Major Extreme
11 Operations Errors &
Faults
Likely Moderate High
Project Procurement Management
Types of Contracts required
There will be certain computing tools and networking peripherals that will be needed in the
project and for these tools, the contract will be fixed price.
For the MIS, the vendor will be engaged in the cost plus contracts. These will include the
actual costs, purchase, and other expenses (Indelicato, 2015).
Make-or-buy Analysis
The costs associated with making the product as MIS will be way higher than purchasing it.
Therefore, purchasing of the package shall be done.
Information related to Procurement Management
The Procurement Manager will be responsible as the main resource for handling the project
procurements. All of the discussions will also be done by the Manager.
22

Project Management Plan
Conclusion
The MIS project will provide WRU with numerous benefits and therefore, the project shall be
undertaken. There are different areas under project management that shall be handled using
the defined project management methodology.
23

Project Management Plan
References
Chen, J. (2014). Self-Adjusting Weighted Averages in Standard Scoring. SSRN Electronic
Journal.
Hairul Nizam Md Nasir, M., Sahibuddin, S., Ahmad, R. and Sanim Mohd Fauzi, S. (2015).
How the PMBOK Addresses Critical Success Factors for Software Projects: A Multi-round
Delphi Study. Journal of Software, 10(11), pp.1283-1300.
Indelicato, G. (2015). Procurement Project Management Success: Achieving a Higher Level
of Effectiveness. Project Management Journal, 46(4), pp.e3-e3.
Kalkbrenner, A. (2010). Long-Term Liability Issues for CCS-CDM Projects in the Post-
Crediting Period. Journal of Energy & Natural Resources Law, 28(4), pp.535-559.
Muneratto, G. (2017). Projects of organised communication. Journal of Communication
Management, 11(1), pp.84-89.
Nayak, G., Sequeira, A. and Senapati, S. (2012). Management Information System for
Effective and Efficient Decision Making: A Case Study. SSRN Electronic Journal.
Nturibi, D. and Wainaina, M. (2014). Planning and Management of Community Projects: A
Manual on Programme Development, Leadership Training and Management of Group
Projects. Studies in Family Planning, 15(6), p.303.
Oni, O. (2014). The Impact of Management Information Systems on a South African
University’s Organisational Processes. Mediterranean Journal of Social Sciences.
Price, A. (2011). Access arrangements for resources projects: anticipating the issues. The
APPEA Journal, 51(2), p.690.
Rose, K. (2013). A Guide to the Project Management Body of Knowledge (PMBOK®
Guide)-Fifth Edition. Project Management Journal, 44(3), pp.e1-e1.
24

Project Management Plan
Shah, M. (2014). Impact of Management Information Systems (MIS) on School
Administration: What the Literature Says. Procedia - Social and Behavioral Sciences, 116,
pp.2799-2804.
Tennant, D. (2010). The communication of risks and the risks of communication. Risk
Decision and Policy, 2(2), pp.147-153.
Thamhain, H. (2013). Managing Risks in Complex Projects. Project Management Journal,
44(2), pp.20-35.
25