Project Management Plan

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Project Management Plan
Widgets ‘R Us Widgets ‘R Us (WRU)
5/14/2019

Project Management Plan
Executive Summary
The report is a Project Management Plan (PMP) and it is prepared for Widgets ’R Us
Widgets ’R Us (WRU). With the increase in demand, it is becoming difficult for WRU to
meet the customer needs. The company was also slow to pick up signs from the marketplace.
Internal communication is also extremely poor and there is poor circulation of the
information and the business decisions. There are gaps in communication and decision-
making activities and these gaps can be resolved with the aid of automated Management
Information Systems (MISs). The three alternatives that have been chosen are Management
Information System (MIS), Automated Market Analysis tool, and Customer Relationship
Management (CRM) tool. The outcomes state that the score obtained by MIS is higher than
the other two alternatives.
The report covers the details of project handling and management.
1

Project Management Plan
Table of Contents
Executive Summary...............................................................................................................................1
Background...........................................................................................................................................4
Needs for improvement.....................................................................................................................4
Proposed Solution & Justification.....................................................................................................4
Evaluation of Alternative.......................................................................................................................4
Weight Scoring Model.......................................................................................................................4
Justification of Criteria in Project Selection Matrix...........................................................................5
Summary & Analysis of Outcome.....................................................................................................5
Project Concept.....................................................................................................................................6
Project Concept.................................................................................................................................6
Project Objectives..............................................................................................................................6
Project Requirements and Deliverables.............................................................................................6
Project Key Performance Indicators..................................................................................................7
Project Feasibility..................................................................................................................................7
Feasibility and Sustainability of the Project - Key Areas of Strength and Weaknesses.....................7
Approval Requirements.....................................................................................................................8
Project Assumptions..........................................................................................................................8
Known Constraints............................................................................................................................8
Possible Improvements......................................................................................................................9
Project Stakeholders Management.........................................................................................................9
Specific Targets.................................................................................................................................9
Stakeholder Map................................................................................................................................9
Project Organisational Chart............................................................................................................10
HR and Communications Management...........................................................................................10
Project Schedule Management.............................................................................................................13
Schedule Milestones........................................................................................................................13
Project WBS....................................................................................................................................14
Project Gantt chart...........................................................................................................................14
Process of Schedule Management in Project...................................................................................15
Information related to time management.........................................................................................15
Project Cost Management....................................................................................................................15
Estimated Costs...............................................................................................................................15
Justification/Basis for Cost Estimates..............................................................................................18
2

Project Management Plan
Process of Cost Management in Project...........................................................................................19
Information related to Cost Management........................................................................................19
Project Quality Management...............................................................................................................19
Quality items to be measured during the planning, executing and monitor/control phases..............19
Justification of the measurable items and units of measure in a Quality Definition Table...............19
Quality Definition Table..................................................................................................................20
Information related to Quality Management....................................................................................20
Project Risk Management....................................................................................................................20
Risk Register...................................................................................................................................20
Risk Matrix......................................................................................................................................21
Information related to Risk Management........................................................................................21
Project Procurement Management.......................................................................................................22
Types of Contracts required.............................................................................................................22
Make-or-buy Analysis.....................................................................................................................22
Information related to Procurement Management............................................................................22
Conclusion...........................................................................................................................................23
References...........................................................................................................................................24
3

Project Management Plan
Background
Widgets ’R Us Widgets ’R Us (WRU) is a medium-sized business organization that
specializes in the design and manufacturing of quality widgets. The company succeeded in
providing the customers with the desired widgets and has been able to establish a reputed
name in the market.
Needs for improvement
There has been an increase in the demand for widgets in the past three years. It is necessary
to meet the increase in the public demand by developing new widgets. The average life cycle
associated with the widgets is 12-15 months. With the increase in demand, it is becoming
difficult for WRU to meet the customer needs. The company was also slow to pick up signs
from the marketplace. Internal communication is also extremely poor and there is poor
circulation of the information and the business decisions. There is a blame game by
department heads on the other heads, and likewise (Nturibi and Wainaina, 2014).
In order to cater to the customer demands and maintain the market shares and reputation, it
has become essential for WRU to improve upon its existing procedures.
Proposed Solution & Justification
It is necessary to resolve the internal issues and gaps in the organization before picking up on
the external conditions and requirements. There are gaps in communication and decision-
making activities and these gaps can be resolved with the aid of automated Management
Information Systems (MISs). These are the systems that collaborate all of the data sets and
allow the business leaders to take correct decision. Also, the communication and flow of
information is streamlined with the aid of this system.
The internal problems and issues currently existing in the organization will be resolved with
the aid of the MIS.
Evaluation of Alternative
Weight Scoring Model
Criteria Weight MIS Automated
Market
Analytics Tool
Customer
Relationship
Management
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Project Management Plan
(CRM) Tool
Ease of
decision-making
28% 85 80 78
Communication
and
Collaboration
22% 80 65 70
Implementation
success
10% 75 75 75
Usability 15% 81 73 75
Urgency 15% 88 80 80
Return on
Investment
(ROI)
10% 85 82 80
Total 100% 82.75 75.35 75.99
Justification of Criteria in Project Selection Matrix
The criteria included in the above model are selected on the basis of the need of
improvement. Currently, the organization is suffering from internal communication issues &
gaps, inability to meet the customer demands, poor information sharing, and inability to use
market information. The criteria meet the demand for the project that will resolve these gaps
and issues. The weights are assigned as per the order of priority as ease of decision-making is
high on priority. This is because the decisions will be effectively take and these decisions will
have an impact on the rest of the project tasks and processes.
The three alternatives that have been chosen are Management Information System (MIS),
Automated Market Analysis tool, and Customer Relationship Management (CRM) tool. The
score has been assigned to these alternatives on the basis of the analysis carried out. The total
score obtained by MIS is the highest at 82.75 followed by 75.99 for CRM and 75.35 for
automated market analytics tool (Chen, 2014).
Summary & Analysis of Outcome
The weighted scoring model has included the primary criteria behind the project that WRU
shall select and implement in its business architecture.
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