Automated Communication Management System

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Max Lionel Realty (MLR)
Automated communication management system
2/13/19
[Type the author name]

Max Lionel Realty
Document Management
Distribution List
Name Position Signature Date
PM Project Manager Signature 13th February 2019
BA Business Analyst Signature 13th February 2019
DA Data Analyst Signature 13th February 2019
WHS WHS Regulatory Officer Signature 13th February 2019
LA Legal Advisor Signature 13th February 2019
CE Communication &
External Affairs Expert
Signature 13th February 2019
HR HR Analyst Signature 13th February 2019
AC Accountant Signature 13th February 2019
PR Programmer Signature 13th February 2019
TW Technical Writer Signature 13th February 2019
Version Control
Revision No Change Description Approval Date Updated By
1 Draft Date PM
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Max Lionel Realty
Table of Contents
Document Management...........................................................................................................................................1
Distribution List..................................................................................................................................................1
Version Control...................................................................................................................................................1
Project Registration & Information..........................................................................................................................3
Project Name.......................................................................................................................................................3
Project Scope.......................................................................................................................................................3
Benefits................................................................................................................................................................3
Impacts................................................................................................................................................................3
Creation Date.......................................................................................................................................................3
Sponsor/Client.....................................................................................................................................................4
Project Manager..................................................................................................................................................4
Project Information..................................................................................................................................................4
Scope Management.............................................................................................................................................4
Deliverables....................................................................................................................................................4
Handover........................................................................................................................................................4
Time Management...............................................................................................................................................5
Schedule..........................................................................................................................................................5
Milestones.......................................................................................................................................................7
Gantt chart......................................................................................................................................................8
Cost Management................................................................................................................................................9
Budget.............................................................................................................................................................9
Estimation Methodology..............................................................................................................................10
Contingency..................................................................................................................................................10
Source of Funds............................................................................................................................................10
Human Resource Management.........................................................................................................................11
Stakeholders..................................................................................................................................................11
Resource Capability......................................................................................................................................12
Communication Management...........................................................................................................................16
Organisational Structure...............................................................................................................................16
Escalation......................................................................................................................................................17
Risk Management..............................................................................................................................................17
Constraints....................................................................................................................................................17
Risks & Contingency Plan............................................................................................................................17
Authorisation..........................................................................................................................................................20
Recommendation...............................................................................................................................................20
Approval............................................................................................................................................................20
Sign Off.............................................................................................................................................................20
References..............................................................................................................................................................21
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Max Lionel Realty
Project Registration & Information
Project Name
Max Lionel Realty (MLR)
Project Scope
The scope of the project will include the initiation, planning, and analysis activities for the
automated communication management system to inform ethical codes, legal policies, and
regulations to the employees, clients, tenants, and stakeholders of the organization. The scope
will also include development and implementation of the system to promote high standards in
professional conduct. The control and monitoring activities along with the closure processes
will come under the scope (Bingham & Gibson, 2017).
The following objectives will be achieved by the project:
 To inform the clients, tenants, employees, and stakeholders about the ethical, legal,
regulatory, professional, and social standards.
 To promote high standards in professional conduct
 To achieve and enhance the employee & client buy-in
The project deliverables will include the project charter, project plan, communication
management system, defect report, feedback, risk report, change report, and closure report.
Benefits
The benefits that will be achieved with the project will be employee & client buy-in, higher
ethical compliance rate, higher legal compliance rate, and high standards in professional
conduct.
It will automatically lead to enhanced client and tenant experience resulting in higher
revenues and profits for the organization with higher internal rate of return.
Impacts
The project will positively impact the business activity, organizational capability, and
processes as the stakeholders and all the entities associated with the organization will be
aware of the codes and standards that they need to abide by.
There will be lesser loopholes and gaps in terms of the compliance level and the brand image
will also improve with higher ethical and legal compliance.
Creation Date
The project was proposed on 13th February 2019.
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Max Lionel Realty
Sponsor/Client
Max Lionel Realty is the sponsor for the project.
Project Manager
Project Manager Name & Contact Details
Project Information
Scope Management
Deliverables
The project deliverables will include the following.
 Project Charter: The deliverable will include the start-up details and information
about the project along with the project highlights.
 Project Plan: The deliverable will cover a detailed plan for the execution and
implementation of the project in order to achieve the project objectives
(Srivannaboon, 2009).
 Communication management system: In order to make sure that the information about
the various standards and regulations are communicated to all the stakeholders and
employees, it will be required to implement communication management system.
 Defect report: There may be several defects and bugs that may appear during the
project and a summary of all such issues will be included in the report.
 Feedback Report: The deliverable will include the feedback on the system and the
project from all the stakeholders.
 Risk report: The details of the risks and challenges that may have occurred during the
project will be included in the project.
 Change report: The details of the changes and alterations will be included in the
report.
 Closure report: This will be the final deliverable in the project that will include the
details of the tasks carried out.
Handover
The activity will be carried out in the project closure phase to ensure that the acceptance on
all the deliverables is provided by the client.
Time Management
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Max Lionel Realty
Schedule
WBS Task Name Duration Start Finish Predecessors
1 Communication Management
System 232 days Wed 13-
02-19
Thu 02-01-
20
1.1 Project Initiation 17 days Wed 13-
02-19
Thu 07-03-
19
1.1.1 Start-up Meeting for the Project 1 day Wed 13-
02-19
Wed 13-02-
19
1.1.2
Review and analysis of the
legal, ethical, and professional
codes
6 days Thu 14-02-
19
Thu 21-02-
19 3
1.1.3 Analysis of the tenant details
and information 5 days Fri 22-02-
19
Thu 28-02-
19 4,3
1.1.4 Review of the business case 3 days Fri 01-03-
19
Tue 05-03-
19 5
1.1.5 Chartering processes 2 days Wed 06-
03-19
Thu 07-03-
19 6
1.1.6 Milestone 1: Project Charter 0 days Thu 07-03-
19
Thu 07-03-
19 7
1.2 Project Planning & Analysis 49 days Fri 08-03-
19
Wed 15-05-
19
1.2.1 Study of the current tenant list 7 days Fri 08-03-
19
Mon 18-03-
19 8
1.2.2 Analysis of the compliance
rates and buy-in history 10 days Tue 19-03-
19
Mon 01-04-
19 10
1.2.3 Development of the project
scope and scope management plan 7 days Tue 02-04-
19
Wed 10-04-
19 10,11
1.2.4 Estimates - Budget & Schedule 7 days Thu 11-04-
19
Tue 30-04-
19 12
1.2.5
Effort estimation, risk
assessment, and quality
management
6 days Wed 01-
05-19
Wed 08-05-
19 13
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