Emotional Intelligence, Cultural Intelligence and Diversity
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Added on 2023/04/21
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This professional workshop focuses on training employees on emotional intelligence, cultural intelligence, and diversity. It includes planning, execution, and control activities.
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Emotional Intelligence, Cultural Intelligence and Diversity Professional Workshop – Training to the Employees Workshop Overview There is a new tool that is to be used in the organization and the employees of the organization need to be trained on the same. The workshop will include the planning, execution, and control activities. It is required to train the employees so that the operational excellence and the technical knowledge of the tool shall be improved. Methodology for Workshop The workshop will be planned using a phase by phase approach. The conduction of the workshop will be done in three major phases. The planning of the training will be done by identifying the employees that shall be trained. The identification will be done on the basis of the availability of the candidates for training and the professional schedule to arrange training accordingly. There will be certain tools that will be needed for training. The procurement of the tools and equipment will be done. The estimation and planning of schedule and cost of training will be required to be done in the planning phase. There will be identification of the trainers and resources that will be needed to be done for training. The allocation of specific roles and responsibilities of the resources will be done. A training plan will be prepared in this phase comprising of all of this information. The next phase in the workshop will be the execution of training. Conduction of training will be done and there will be feedback collected from the resources. The last phase in the process will be the control and closure phase. The review and analysis of the feedback collected from the resources will be done. There will be certain improvement areas that will be identified from the feedback collected from the resources. The trainers will be provided with the ratings and a final closure report will be prepared. Schedule, Activities, and Duration A detailed schedule for the training has been listed below. The schedule comprises of the task name along with the duration for each of these activities. The start and finish dates are mapped with each activity along with the preceding and succeeding activity. WBSTask NameDurationStartFinishPredecessorsSuccessors 1
Emotional Intelligence, Cultural Intelligence and Diversity 1Training to the Employees41 daysMon 11- 02-19 Mon 08- 04-19 1.1Planning16 daysMon 11- 02-19 Mon 04- 03-19 1.1.1Identification of the Employees to be Trained3 daysMon 11- 02-19 Wed 13- 02-19 4 1.1.2Procurementofthe Training Tools3 daysThu14- 02-19 Mon 18- 02-1935,6 1.1.3Estimation of the Training Schedule2 daysTue19- 02-19 Wed 20- 02-194 1.1.4Estimation of the Costs of Training2 daysTue19- 02-19 Wed 20- 02-1947 1.1.5Identification of the Trainers and Resources3 daysThu21- 02-19 Mon 25- 02-1968 1.1.6Allocation of the Roles and Responsibilities2 daysTue26- 02-19 Wed 27- 02-1979 1.1.7Preparationofthe Training Plan3 daysThu28- 02-19 Mon 04- 03-19810 1.1.8Milestone 1: Training Plan0 daysMon 04- 03-19 Mon 04- 03-19912,13 1.2Execution10 daysTue05- 03-19 Mon 18- 03-19 1.2.1Conductionofthe Training10 daysTue05- 03-19 Mon 18- 03-1910 1.2.2Collectionofthe Feedback10 daysTue05- 03-19 Mon 18- 03-191014 1.2.3Milestone 2: Training Feedback0 daysMon 18- 03-19 Mon 18- 03-191316 1.3Control & Closure15 daysTue19- 03-19 Mon 08- 04-19 1.3.1Review and Analysis of the Feedback4 daysTue19- 03-19 Fri22- 03-191417 2
Emotional Intelligence, Cultural Intelligence and Diversity 1.3.2Identification of the Improvement Areas4 daysMon 25- 03-19 Thu28- 03-191618 1.3.3Rating to the Trainer3 daysFri29- 03-19 Tue02- 04-191719 1.3.4Development of the Final Closure Report4 daysWed 03- 04-19 Mon 08- 04-191820 1.3.5Milestone 3: Closure Report0 daysMon 08- 04-19 Mon 08- 04-1919 Roles & Responsibilities WBSTask NameResource Names 1Training to the Employees 1.1Planning 1.1.1Identification of the Employees to be TrainedTraining&Development Manager 1.1.2Procurement of the Training ToolsProcurement Manager 1.1.3Estimation of the Training ScheduleTraining&Development Manager 1.1.4Estimation of the Costs of TrainingTraining&Development Manager 1.1.5Identification of the Trainers and ResourcesHRAssociate,Training Coordinator 1.1.6Allocation of the Roles and ResponsibilitiesTraining&Development Manager 1.1.7Preparation of the Training PlanTraining&Development Manager 1.1.8Milestone 1: Training Plan 1.2Execution 1.2.1Conduction of the Training Trainer,Trainees,HR Associate,Training& DevelopmentManager, Training Coordinator 1.2.2Collection of the FeedbackTrainees,HR 3
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Emotional Intelligence, Cultural Intelligence and Diversity Associate,Training Coordinator 1.2.3Milestone 2: Training Feedback 1.3Control & Closure 1.3.1Review and Analysis of the FeedbackTraining&Development Manager 1.3.2Identification of the Improvement AreasHRAssociate,Training Coordinator 1.3.3Rating to the TrainerTraining&Development Manager 1.3.4Development of the Final Closure ReportHRAssociate,Training Coordinator 1.3.5Milestone 3: Closure Report Resource NameWork Training & Development Manager232 hrs Identification of the Employees to be Trained24 hrs Estimation of the Training Schedule16 hrs Estimation of the Costs of Training16 hrs Allocation of the Roles and Responsibilities16 hrs Preparation of the Training Plan24 hrs Conduction of the Training80 hrs Review and Analysis of the Feedback32 hrs Rating to the Trainer24 hrs Procurement Manager24 hrs Procurement of the Training Tools24 hrs Trainer80 hrs Conduction of the Training80 hrs Trainees160 hrs Conduction of the Training80 hrs Collection of the Feedback80 hrs 4
Emotional Intelligence, Cultural Intelligence and Diversity Training Coordinator248 hrs Identification of the Trainers and Resources24 hrs Conduction of the Training80 hrs Collection of the Feedback80 hrs Identification of the Improvement Areas32 hrs Development of the Final Closure Report32 hrs HR Associate248 hrs Identification of the Trainers and Resources24 hrs Conduction of the Training80 hrs Collection of the Feedback80 hrs Identification of the Improvement Areas32 hrs Development of the Final Closure Report32 hrs Integration Process There are a total of three phases that are present in the training workshop. The integration of these three phases, the activities, and the resources allocated to the tasks will be done as per the PMBoK approach for project management. It will make sure that the execution is successful and the optimum allocation of the resources is achieved. Potential Barriers There may be a few potential barriers that may come up during the training process. The availability of the resources is one of the primary challenges that may come up. Effective communication is another challenge that may arise due to availability issues. There may be ambiguities that may appear due to the availability issues. Technical faults may also emerge as an issue and may appear as a hindrance to progress. Diversity of Activities There are diverse activities that are involved in the workshop and the amalgamation of these wide ranges of activities is done using effective planning and analysis. All of these activities are mixed together and there are resources assigned to each of these activities to manage the same. The management is done using defined set of methodologies so that there are no major issues and challenges that may be faced. Cross-cultural leadership is also used to make sure that the management is done correctly. 5
Emotional Intelligence, Cultural Intelligence and Diversity Final Comments It was intended that the workshop included a detailed schedule and plan for training. I planned to make sure that the training of the employees was successfully done and there were no major issues that could be experienced. I had estimated that the workshop will be directed utilizing a stage by stage approach. The conduction of the workshop will be done in three noteworthy stages. The planning of the training will be finished by recognizing the workers that will be prepared. The distinguishing proof will be done based on the accessibility of the contender for training and the expert schedule to mastermind training likewise. There will be sure instruments that will be required for training. The acquirement of the devices and gear will be finished. The estimation and planning of schedule and cost of training will be required to be done in the planning stage. There will be distinguishing proof of the mentors and assets that will be should have been improved the situation training. The distribution of explicit jobs and obligations of the assets will be finished. A training plan will be set up in this stage including the majority of this data. The following stage in the workshop will be the execution of training. Conduction of training will be done and there will be input gathered from the assets. The last stage in the process will be the control and closure stage. The survey and analysis of the criticism gathered from the assets will be finished. There will be sure enhancement territories that will be recognized from the criticism gathered from the assets. The mentors will be furnished with the evaluations and a final closure report will be readied. There were certain issues in terms of communication that came up and was addressed using a defined communication plan. 6