This document explores the ethical issues in information technology, specifically focusing on a case study and the ACS code of ethics. It discusses the importance of professional conduct and provides recommendations for ethical decision-making.
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TABLE OF CONTENTS Introduction.......................................................................................................................................................2 Video 1: Early Launch....................................................................................................................................2 ACS Code of Ethics...........................................................................................................................................2 Ethics Issue.........................................................................................................................................................3 Recommendation.............................................................................................................................................4 Conclusion...........................................................................................................................................................4 References...........................................................................................................................................................6
INTRODUCTION Ethics is referred as a code of behaviour that is defined by the group from which a person belongs; professionals have to ensure that they conduct their operations ethically in order to maintain the integrity and respect of their profession (Banks, 2016). Similarly, the Australian Computer Society (ACS) has provided professional conduct guidelines for individuals that offer their services in the information and communication technology (ICT) field (ACS, n.d.). ‘Video 1’ will be evaluated in this report to analyse the ethical dilemma which is presented in the video. This report will evaluate ACS code of ethics to determine whether parties in the video have acted in professional conduct or not. To address this issue, a recommendation will be given in the report to decide which one of the three ending is the ethical option. VIDEO 1: EARLY LAUNCH In the video, the project director called the project manager in his cabin to discuss about a plan which is suggested by the CIO of the company. The CIO and the project director wanted to deliver the software of the company one month early in order to make the client happy (Al-Saggaf, 2016). The project manager provides that the software is not ready yet and the team wanted more time to improve the same. The project director suggested that the company can reduce the time by avoiding encryption in the software. The project manager argues that the team has suggested that without encryption, the software will be highly vulnerable towards cyber-attacks and it will be easier for hackers to gain unauthorised access to the data (Al-Saggaf, 2016). In order to influence the decision of the project manager, the project director told him that he and his team would receive bonuses if they agree to execute this plan. ACS CODE OF ETHICS In order to understand ethical issues in this video, it is important to understand the key principles of professional conduct provided by the ACS. ICT members have to uphold these policies to ensure that they maintain the honour, dignity and effectiveness of their profession (ACS, n.d.).
1.The primary of the public interest One of the first duties of ICT professionals is ensuring that they did not prioritise their personal or business interest above the interest of the public. 2.The enhancement of quality of life Professionals are expected to continuously strive for ensuring that those effects by their work have improved quality of life. 3.Honesty Honesty is expected from professionals while they are doing their jobs in the ICT field. 4.Competence Professionals have to ensure that they act diligently and competently to protect the interest of their stakeholders (ACS, n.d.). 5.Professional development Not only should the ICT professional must focus on their professional development, but they should also focus on their staff members’ professional development. 6.Professionalism It is the duty of ICT professionals that they must improve the integrity of ACS and respect for its members from their work. ETHICS ISSUE The ethical issue in this video is that the project director and CIO wanted to prioritise their personal interest above the interest of the client by delivering the software without encryption. This decision contradicts with the first code of ethics of ACS which provides that professionals must give primacy to the public interest. Through encryption, the information is converted into a secret code which can only be read through a specific key; this mechanism ensures that the data remain secured from unauthorised access (Xia, Wang, Sun & Wang, 2016).It is a moral duty of the project
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director and manager to ensure that they take appropriate measures to ensure that the data of individuals that rely on this software is protected. They are bringing their personal and business interest above the interest of the client and customers. Honesty is a key trait of professional conduct which is not followed by parties in this scenario. They wanted to lie to the client by delivering the software without encryption. This decision will also reduce the trust of people in the ICT profession and its members since they put their personal interest above the interest of the public based on which they are breaching the professionalism provision of the ACS code of conduct (Al-Saggaf & Burmeister, 2012). RECOMMENDATION There are three scenarios from which recommendation will be made for the parties. In the first video ending, the project manager surrenders to pressure and accepts the offer made by the project director. In the second ending, the project director ignores the recommendation made by the project manager, and he removed him from the project which resulted in its delay. In the third ending, the project director listens to the team and their suggestions to deliver the software with encryption. The ethical option in this scenario is the third video ending because in this ending the project director and the project manager did not breach any provision of the ACS code of ethics. They should avoid prioritising their personal and business interest above the public interest which could be adversely affected if users’ data is breached by cyber criminals (Al-Saggaf & Burmeister, 2012). They should act in an honest manner to deliver complete software to the client with encryption. This will also continue the integrity of the ACS and the trust and respect of the public towards ICT members (Reynolds, 2018). CONCLUSION Based on the above observation, an ethical issue is raised in the video because the management wanted to deliver the software early to the client without encryption for personal benefit. This suggestion violates the ACS code of ethical principles such as
professionalism, honestly and the primacy of public interest. The third ending of the video is the ethical choice in this scenario since it ensures that parties comply with the ACS code of ethics and it uplifts the integrity of the profession.
REFERENCES ACS.(n.d.).ACSCodeofEthics.Retrievedfrom https://www.acs.org.au/content/dam/acs/acs-documents/Code-of-Ethics.pdf Al-Saggaf, Y. (2016, October 31).Scenario 3: Early Launch.[Video File]. Retrieved from https://www.youtube.com/watch?v=v5M7ohdZ6qA Al-Saggaf, Y., & Burmeister, O. K. (2012). Improving skill development: an exploratory studycomparingaphilosophicalandanappliedethicalanalysis technique.Computer Science Education,22(3), 237-255. Banks, S. (2016). Everyday ethics in professional life: Social work as ethics work.Ethics and Social Welfare,10(1), 35-52.4 Reynolds, G. (2018).Ethics in Information Technology. Boston: Cengage Learning. Xia, Z., Wang, X., Sun, X., & Wang, Q. (2016). A secure and dynamic multi-keyword ranked search scheme over encrypted cloud data.IEEE transactions on parallel and distributed systems,27(2), 340-352.