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Agile & Lean Project Management

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This document provides an overview of Agile and Lean project management methodologies and their application in the Jibo Robot project. It covers the product vision, roadmap, customer opinions, and requirements analysis for different user groups. It also discusses the market attractiveness and product backlog for the project.

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Agile & Lean Project Management
Jibo Robot
4/10/2019

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Agile & Lean Project Management
Table of Contents
Introduction...........................................................................................................................................2
Product Vision.......................................................................................................................................2
Product Roadmap..................................................................................................................................2
Opinions from Customers and Requirements Analysis.........................................................................3
Homemakers and Children................................................................................................................3
Retired & Senior Citizens..................................................................................................................4
Young Working Professionals...........................................................................................................5
Middle-Aged Working Professionals.................................................................................................6
Business Groups................................................................................................................................7
Market Attractiveness............................................................................................................................9
Product Backlog....................................................................................................................................9
Critical Reflection, Improvement Areas, and Lessons Learned...........................................................11
References...........................................................................................................................................14
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Agile & Lean Project Management
Introduction
There are numerous project management methodologies defined. Agile and lean project
management are two of such methodologies that are adaptive and provide the project
management and resources to effectively carry out the project activities. Agile project
management is a methodology that offers adaptive and ad-hoc methods for managing the
project activities. Lean is a project management methodology that includes lean concepts,
such as lean construction, manufacturing, and thinking processes for the management of the
projects.
The project that is being carried out is the Jibo Robot project. The robot will be developed
using Artificial Intelligence (AI) and Machine Learning technologies and it will be a personal
assistant for the users (Jib, 2019).
Product Vision
For: People of all age groups and genders
Who: wish to automate the daily processes and activities at homes and in offices
(Kettunen, 2009)
The Jib Robot is a AI-based machine
That: would act as a personal digital assistant and will be secure
Unlike: other AI and IoT based systems in the market
Our Product: will integrate the daily activities
Product Roadmap
2
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Agile & Lean Project Management
Product Roadmap
Opinions from Customers and Requirements Analysis
There will be a number of different user groups and customers that will be involved in the
project. The design and development of the robot will be done for the people of all the age
groups and genders. However, the demands and expectations of these users and customers
may differ on the basis of their age group or gender. There are different techniques that must
be used for collecting the information sets and opinions from the customers. Surveys and
questionnaire is one such technique that provides the details on the customer expectations on
the basis of the response that is provided by them. This technique will allow the members of
the project team to reach to a wider audience in minimal time (Serrador & Pinto, 2015).
The use of interviews shall be done as another technique to capture the opinion from the
customers. There shall be personal discussion sessions arranged with the customers to gain an
understanding of their expectation from the system. There are five categories of customers
identified for the project that is being developed. These customers are grouped on the basis of
their age group and on the basis of their professional background. The requirements and
expectations of these customers vary on the basis of their demands (Elias, 2016). The five
customer groups that have been identified include the homemakers & children, retired &
senior citizen, young working professionals, middle-aged working professionals, and
business groups. The information shared by these groups is used to develop the requirements
included in the sections below.
Homemakers and Children
Requirement Must-Have Should-Have Could-Have Won’t-Have
Ability to track
the daily
activities in terms
of the steps
walked and hours
spent in physical
activity
X
Ability to control
the lights in a
X
3

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Agile & Lean Project Management
room
Ability to
play/stop/forward
music
X
Ability to switch
channels on the
television
X
Ability to
provide
information on
the latest games
and consoles
X
Retired & Senior Citizens
Requirement Must-Have Should-Have Could-Have Won’t-Have
Ability to track
the daily
activities in
terms of the
steps walked
and hours spent
in physical
activity
X
Ability to
control the lights
in a room
X
Ability to ring
the phone in
case of inability
to find phone
X
Ability to
generate alerts
for medical
X
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Agile & Lean Project Management
treatments and
appointments
along with the
generation of
alerts on the
phone at the
time of medicine
Ability to
automatically
switch off the
electrical
appliances in
case they are left
on
X
Young Working Professionals
Requirement Must-Have Should-Have Could-Have Won’t-Have
Ability to track
the daily
activities in
terms of the
steps walked
and hours spent
in physical
activity
X
Ability to sync
the data of
different
gadgets, such as
computer
systems,
smartphones,
etc.
X
Ability to play X
5
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Agile & Lean Project Management
the latest news
in the day
Ability to
provide
information on
the activities,
restaurants, and
events nearby
X
Ability to
provide
information on
the latest games
and consoles
X
Middle-Aged Working Professionals
Requirement Must-Have Should-Have Could-Have Won’t-Have
Ability to track
the daily
activities in
terms of the
steps walked
and hours spent
in physical
activity
X
Ability to sync
the data of
different
gadgets, such as
computer
systems,
smartphones,
etc.
X
Ability to play X
6

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the latest news
in the day
Ability to
control the lights
in a room
X
Ability to
provide
information on
the latest games
and consoles
X
Business Groups
Requirement Must-Have Should-Have Could-Have Won’t-Have
Ability to gather
information on
the latest trends
and patterns in
the market and
generate reports
on the basis of
the same. The
reports shall be
synced with the
computer
systems and
applications
X
Ability to sync
the data of
different
gadgets, such as
computer
systems,
smartphones,
etc.
X
7
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Agile & Lean Project Management
Ability to have
information on
the performance
levels through
statistics and
data patterns on
the Smartphone
or computer
system
X
Ability to
generate alerts
for a meeting
scheduled with
an internal or
external
stakeholder
X
Ability to
provide
information on
the latest
changes in the
government
rules and
policies
X
The information that is shared by the customers is prioritized on the basis of the MoSCoW
technique. It is the technique in which the requirements are specified as must have, should
have, could have, and won’t have. The requirements that are identified as must-have are
given the highest priority and are carried out in the first phase of the project. The
requirements that come under the won’t-have category are not included in the scope of the
project (Thakurta, 2016).
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Agile & Lean Project Management
Market Attractiveness
Number of customers / potential customers: The number of customers for the product
will be huge as the demand on smart products and services is on a rise. The target
audience includes the customers of all age groups and genders.
Channel to customer (revenue model): The customers will be required to pay once for
the product and they will be able to utilize the services and features of the robot. The
maintenance of the product will be done by the vendor.
Affordability: The product will be affordable to the customer and there will be newer
versions that will be released in the market.
Market trend (e.g. growing / contracting): The market is growing at the moment. This
is because AI and machine learning are the two emerging technologies. There is an
increase in the demand of the products developed using these technologies.
Competitors: There are various companies that are currently working on the AI-based
products and services. Amazon is one such company that has released some of its
products as Amazon Alexa and Amazon Echo in the market. These have been
successful and accepted by the users. Google is also working actively in the field of
AI and Machine Learning.
Product Backlog
User Story ID User Story
1 As a homemaker, I would like the product to have the ability to track the daily
activities in terms of the steps walked and hours spent in physical activity so that
I can monitor and enhance my health condition.
2 As a homemaker, I would like the product to have the ability to control the lights
in a room to reduce the overall energy consumption and minimize the wastage.
3 As a child/homemaker, I would like the product to have the ability to
play/stop/forward music so that I may enjoy the leisure time.
4 As a child/homemaker, I would like the system to have the ability to switch
channels on the television so that I may enjoy the leisure time (Indelicato, 2016).
5 As a child, I would like the product to have the ability to provide information on
the latest games and consoles so that I may choose the best out of all.
6 As a retired professional/senior citizen, I would like the product to have the
ability to track the daily activities in terms of the steps walked and hours spent in
9

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physical activity so that I can monitor and enhance my health condition.
7 As a retired professional/senior citizen, I would like the product to have the
ability to control the lights in a room so that I may avoid energy wastage.
8 As a retired professional/senior citizen, I would like the product to have the
ability to ring the phone in case of inability to find phone so that I may not keep
on searching the phone.
9 As a retired professional/senior citizen, I would like the product to have the
ability to generate alerts for medical treatments and appointments along with the
generation of alerts on the phone at the time of medicine so that I may manage
my health condition.
10 As a retired professional/senior citizen, I would like the product to have the
ability to automatically switch off the electrical appliances in case they are left
on to avoid any wastage of electricity.
11 As a young professional, I would like the product to have the ability to track the
daily activities in terms of the steps walked and hours spent in physical activity
so that I can monitor and enhance my health condition.
12 As a young professional, I would like the product to have the ability to sync the
data of different gadgets, such as computer systems, smartphones, etc. so that I
may work on the professional reports accordingly.
13 As a young professional, I would like the product to have the ability to play the
latest news in the day so that I may remain aware of the latest developments.
14 As a young professional, I would like the product to have the ability to provide
information on the activities, restaurants, and events nearby so that I may have
the option to choose the best out of all (Hudda, Mahajan & Chopra, 2016).
15 As a young professional, I would like the product to have the ability to provide
information on the latest games and consoles so that I may have the option to
choose the best out of all.
16 As a middle-aged working professional, I would like the product to have the
ability to track the daily activities in terms of the steps walked and hours spent in
physical activity so that I can monitor and enhance my health condition.
17 As a middle-aged working professional, I would like the product to have the
ability to sync the data of different gadgets, such as computer systems,
smartphones, etc. so that I may work on the professional reports accordingly.
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Agile & Lean Project Management
18 As a middle-aged professional, I would like the product to have the ability to
play the latest news in the day so that I may remain aware of the latest
developments.
19 As a middle-aged professional, I would like the product to have the ability to
control the lights in a room so that I may avoid the energy wastage and lower
down the consumption.
20 As a middle-aged professional, I would like the product to have the ability to
provide information on the latest games and consoles so that I may have the
option to choose the best out of all.
21 As a business group, I would like the product to have the ability to gather
information on the latest trends and patterns in the market and generate reports
on the basis of the same. The reports shall be synced with the computer systems
and applications so that I make the best business decisions.
22 As a business group, I would like the product to have the ability to sync the data
of different gadgets, such as computer systems, smartphones, etc. so that ease of
business report preparation is provided.
23 As a business group, I would like the product to have the ability to have
information on the performance levels through statistics and data patterns on the
Smartphone or computer system so that I may understand the data and business
patterns involved.
24 As a business group, I would like the product to have the ability to generate
alerts for a meeting scheduled with an internal or external stakeholder so that I
may never miss a meeting.
25 As a business group, I would like the product to have the ability to provide
information on the latest changes in the government rules and policies so that the
compliance levels are always maintained.
Critical Reflection, Improvement Areas, and Lessons Learned
Agile and lean project management are the methodologies that provide an opportunity to have an
ad-hoc method for handling the project. There is also enhanced customer involvement that is
ensured in all the stages. For instance, the requirement analysis was done by taking the opinions
from the customers. Surveys and questionnaire was one such technique that provided the
details on the customer expectations on the basis of the response provided by them. This
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Agile & Lean Project Management
technique allowed the members of the project team to reach to a wider audience in minimal
time. The use of interviews was done as another technique to capture the opinion from the
customers. There was personal discussion sessions arranged with the customers to gain an
understanding of their expectation from the system. The requirements were also prioritized
effectively using the MoSCoW technique. The lean project management methodology made
sure that the waste associated with the project was minimal since the beginning of the project
(Belvedere, Cuttaia, Rossi & Stringhetti, 2019). There were some of the unwanted data sets
and requirements that were collected in the elicitation process. These were discarded as per
the guidelines under lean management.
Customer engagement and enhanced customer satisfaction is one area that is supported by
both agile and lean project management methods. The same could be achieved in the project
by interacting with the customers through surveys and questionnaires. Also, the user stories
were collected from the customers on the basis of their expectations from the project. The
different groups of customers were selected and the user stories were prepared in simple
language so that the customer expectations were clear and understood by all the members in
the project team. The information from the market was also collected so that the associated
trends and patterns could be understood.
There are certain areas that could be improved upon. One such area is the market analysis.
The information on the target audience and competitor analysis was done in the project.
However, there are numerous different analysis techniques that could have been explored.
The use of PESTLE analysis could have been done to understand the market conditions and
external environment in a better manner. The use of Porter’s five forces could have been done
as well to determine the primary factors in the market.
The project provided an opportunity to acquire the skills and knowledge under agile and lean
project management. It provided the ability to learn the ad-hoc way of managing the project
tasks and activities. The use of lean project management provided a chance to understand the
significance of waste management in the projects and the techniques to reduce the waste.
Also, customer interaction and collaboration techniques are one of the primary takeaways
from the project (Altunel, 2017). The techniques to enhance these levels and the mechanisms
to collect the data sets could be acquired with the aid of these methods.
12

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References
Altunel, H. (2017). Agile Project Management in Product Life Cycle. International Journal
Of Information Technology Project Management, 8(2), 50-63. doi:
10.4018/ijitpm.2017040104
Belvedere, V., Cuttaia, F., Rossi, M., & Stringhetti, L. (2019). Mapping wastes in complex
projects for Lean Product Development. International Journal Of Project
Management, 37(3), 410-424. doi: 10.1016/j.ijproman.2019.01.008
Elias, A. (2016). Stakeholder analysis for Lean Six Sigma project management. International
Journal Of Lean Six Sigma, 7(4), 394-405. doi: 10.1108/ijlss-11-2015-0046
Hudda, S., Mahajan, R., & Chopra, S. (2016). Prioritization of User-Stories in Agile
Environment. Indian Journal Of Science And Technology, 9(45). doi:
10.17485/ijst/2016/v9i45/105069
Indelicato, G. (2016). Agile for Project Managers. Project Management Journal, 47(1), e4-
e4. doi: 10.1002/pmj.21569
Jibo. (2019). Jibo Robot - He can't wait to meet you. Retrieved from https://www.jibo.com/
Kettunen, P. (2009). Adopting key lessons from agile manufacturing to agile software
product development—A comparative study. Technovation, 29(6-7), 408-422. doi:
10.1016/j.technovation.2008.10.003
Serrador, P., & Pinto, J. (2015). Does Agile work? — A quantitative analysis of agile project
success. International Journal Of Project Management, 33(5), 1040-1051. doi:
10.1016/j.ijproman.2015.01.006
Thakurta, R. (2016). Understanding requirement prioritization artifacts: a systematic mapping
study. Requirements Engineering, 22(4), 491-526. doi: 10.1007/s00766-016-0253-7
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