This document provides an overview of Agile and Lean project management methodologies and their application in the Jibo Robot project. It covers the product vision, roadmap, customer opinions, and requirements analysis for different user groups. It also discusses the market attractiveness and product backlog for the project.
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Agile & Lean Project Management Table of Contents Introduction...........................................................................................................................................2 Product Vision.......................................................................................................................................2 Product Roadmap..................................................................................................................................2 Opinions from Customers and Requirements Analysis.........................................................................3 Homemakers and Children................................................................................................................3 Retired & Senior Citizens..................................................................................................................4 Young Working Professionals...........................................................................................................5 Middle-Aged Working Professionals.................................................................................................6 Business Groups................................................................................................................................7 Market Attractiveness............................................................................................................................9 Product Backlog....................................................................................................................................9 Critical Reflection, Improvement Areas, and Lessons Learned...........................................................11 References...........................................................................................................................................14 1
Agile & Lean Project Management Introduction There are numerous project management methodologies defined. Agile and lean project management are two of such methodologies that are adaptive and provide the project management and resources to effectively carry out the project activities. Agile project management is a methodology that offers adaptive and ad-hoc methods for managing the project activities. Lean is a project management methodology that includes lean concepts, such as lean construction, manufacturing, and thinking processes for the management of the projects. The project that is being carried out is the Jibo Robot project. The robot will be developed using Artificial Intelligence (AI) and Machine Learning technologies and it will be a personal assistant for the users (Jib, 2019). Product Vision For: People of all age groups and genders Who: wish to automate the daily processes and activities at homes and in offices (Kettunen, 2009) The Jib Robot is a AI-based machine That: would act as a personal digital assistant and will be secure Unlike: other AI and IoT based systems in the market Our Product: will integrate the daily activities Product Roadmap 2
Agile & Lean Project Management Product Roadmap Opinions from Customers and Requirements Analysis There will be a number of different user groups and customers that will be involved in the project. The design and development of the robot will be done for the people of all the age groups and genders. However, the demands and expectations of these users and customers may differ on the basis of their age group or gender. There are different techniques that must be used for collecting the information sets and opinions from the customers. Surveys and questionnaire is one such technique that provides the details on the customer expectations on the basis of the response that is provided by them. This technique will allow the members of the project team to reach to a wider audience in minimal time (Serrador & Pinto, 2015). The use of interviews shall be done as another technique to capture the opinion from the customers. There shall be personal discussion sessions arranged with the customers to gain an understanding of their expectation from the system. There are five categories of customers identified for the project that is being developed. These customers are grouped on the basis of their age group and on the basis of their professional background. The requirements and expectations of these customers vary on the basis of their demands (Elias, 2016). The five customer groups that have been identified include the homemakers & children, retired & seniorcitizen,youngworkingprofessionals,middle-agedworkingprofessionals,and business groups. The information shared by these groups is used to develop the requirements included in the sections below. Homemakers and Children RequirementMust-HaveShould-HaveCould-HaveWon’t-Have Abilitytotrack thedaily activities in terms ofthesteps walked and hours spent in physical activity X Ability to control thelightsina X 3
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Agile & Lean Project Management room Abilityto play/stop/forward music X Ability to switch channelsonthe television X Abilityto provide informationon thelatestgames and consoles X Retired & Senior Citizens RequirementMust-HaveShould-HaveCould-HaveWon’t-Have Abilityto track thedaily activitiesin termsofthe stepswalked and hours spent inphysical activity X Abilityto control the lights in a room X Abilitytoring thephonein case of inability to find phone X Abilityto generatealerts formedical X 4
Agile & Lean Project Management treatmentsand appointments alongwiththe generationof alertsonthe phoneatthe time of medicine Abilityto automatically switchoffthe electrical appliancesin case they are left on X Young Working Professionals RequirementMust-HaveShould-HaveCould-HaveWon’t-Have Abilityto track thedaily activitiesin termsofthe stepswalked and hours spent inphysical activity X Abilitytosync thedataof different gadgets, such as computer systems, smartphones, etc. X AbilitytoplayX 5
Agile & Lean Project Management thelatestnews in the day Abilityto provide informationon theactivities, restaurants,and events nearby X Abilityto provide informationon the latest games and consoles X Middle-Aged Working Professionals RequirementMust-HaveShould-HaveCould-HaveWon’t-Have Abilityto track thedaily activitiesin termsofthe stepswalked and hours spent inphysical activity X Abilitytosync thedataof different gadgets, such as computer systems, smartphones, etc. X AbilitytoplayX 6
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Agile & Lean Project Management thelatestnews in the day Abilityto control the lights in a room X Abilityto provide informationon the latest games and consoles X Business Groups RequirementMust-HaveShould-HaveCould-HaveWon’t-Have Ability to gather informationon the latest trends andpatternsin themarketand generatereports on the basis of thesame.The reportsshallbe synced with the computer systemsand applications X Abilitytosync thedataof different gadgets, such as computer systems, smartphones, etc. X 7
Agile & Lean Project Management Abilitytohave informationon the performance levelsthrough statisticsand data patterns on theSmartphone orcomputer system X Abilityto generatealerts forameeting scheduledwith aninternalor external stakeholder X Abilityto provide informationon thelatest changesinthe government rulesand policies X The information that is shared by the customers is prioritized on the basis of the MoSCoW technique. It is the technique in which the requirements are specified as must have, should have, could have, and won’t have. The requirements that are identified as must-have are given thehighestpriorityand are carriedoutin thefirst phase of theproject.The requirements that come under the won’t-have category are not included in the scope of the project (Thakurta, 2016). 8
Agile & Lean Project Management Market Attractiveness Number of customers / potential customers: The number of customers for the product will be huge as the demand on smart products and services is on a rise. The target audience includes the customers of all age groups and genders. Channel to customer (revenue model): The customers will be required to pay once for the product and they will be able to utilize the services and features of the robot. The maintenance of the product will be done by the vendor. Affordability: The product will be affordable to the customer and there will be newer versions that will be released in the market. Market trend (e.g. growing / contracting): The market is growing at the moment. This is because AI and machine learning are the two emerging technologies. There is an increase in the demand of the products developed using these technologies. Competitors: There are various companies that are currently working on the AI-based products and services. Amazon is one such company that has released some of its products as Amazon Alexa and Amazon Echo in the market. These have been successful and accepted by the users. Google is also working actively in the field of AI and Machine Learning. Product Backlog User Story IDUser Story 1As a homemaker, I would like the product to have the ability to track the daily activities in terms of the steps walked and hours spent in physical activity so that I can monitor and enhance my health condition. 2As a homemaker, I would like the product to have the ability to control the lights in a room to reduce the overall energy consumption and minimize the wastage. 3Asachild/homemaker,Iwouldliketheproducttohavetheabilityto play/stop/forward music so that I may enjoy the leisure time. 4As a child/homemaker, I would like the system to have the ability to switch channels on the television so that I may enjoy the leisure time (Indelicato, 2016). 5As a child, I would like the product to have the ability to provide information on the latest games and consoles so that I may choose the best out of all. 6As a retired professional/senior citizen, I would like the product to have the ability to track the daily activities in terms of the steps walked and hours spent in 9
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Agile & Lean Project Management physical activity so that I can monitor and enhance my health condition. 7As a retired professional/senior citizen, I would like the product to have the ability to control the lights in a room so that I may avoid energy wastage. 8As a retired professional/senior citizen, I would like the product to have the ability to ring the phone in case of inability to find phone so that I may not keep on searching the phone. 9As a retired professional/senior citizen, I would like the product to have the ability to generate alerts for medical treatments and appointments along with the generation of alerts on the phone at the time of medicine so that I may manage my health condition. 10As a retired professional/senior citizen, I would like the product to have the ability to automatically switch off the electrical appliances in case they are left on to avoid any wastage of electricity. 11As a young professional, I would like the product to have the ability to track the daily activities in terms of the steps walked and hours spent in physical activity so that I can monitor and enhance my health condition. 12As a young professional, I would like the product to have the ability to sync the data of different gadgets, such as computer systems, smartphones, etc. so that I may work on the professional reports accordingly. 13As a young professional, I would like the product to have the ability to play the latest news in the day so that I may remain aware of the latest developments. 14As a young professional, I would like the product to have the ability to provide information on the activities, restaurants, and events nearby so that I may have the option to choose the best out of all (Hudda, Mahajan & Chopra, 2016). 15As a young professional, I would like the product to have the ability to provide information on the latest games and consoles so that I may have the option to choose the best out of all. 16As a middle-aged working professional, I would like the product to have the ability to track the daily activities in terms of the steps walked and hours spent in physical activity so that I can monitor and enhance my health condition. 17As a middle-aged working professional, I would like the product to have the abilitytosyncthedataofdifferentgadgets,suchascomputersystems, smartphones, etc. so that I may work on the professional reports accordingly. 10
Agile & Lean Project Management 18As a middle-aged professional, I would like the product to have the ability to play the latest news in the day so that I may remain aware of the latest developments. 19As a middle-aged professional, I would like the product to have the ability to control the lights in a room so that I may avoid the energy wastage and lower down the consumption. 20As a middle-aged professional, I would like the product to have the ability to provide information on the latest games and consoles so that I may have the option to choose the best out of all. 21As a business group, I would like the product to have the ability to gather information on the latest trends and patterns in the market and generate reports on the basis of the same. The reports shall be synced with the computer systems and applications so that I make the best business decisions. 22As a business group, I would like the product to have the ability to sync the data of different gadgets, such as computer systems, smartphones, etc. so that ease of business report preparation is provided. 23As a business group, I would like the product to have the ability to have information on the performance levels through statistics and data patterns on the Smartphone or computer system so that I may understand the data and business patterns involved. 24As a business group, I would like the product to have the ability to generate alerts for a meeting scheduled with an internal or external stakeholder so that I may never miss a meeting. 25As a business group, I would like the product to have the ability to provide information on the latest changes in the government rules and policies so that the compliance levels are always maintained. Critical Reflection, Improvement Areas, and Lessons Learned Agile and lean project management are the methodologies that provide an opportunity to have an ad-hoc method for handling the project. There is also enhanced customer involvement that is ensured in all the stages. For instance, the requirement analysis was done by taking the opinions from the customers.Surveys and questionnaire was one such technique that provided the details on the customer expectations on the basis of the response provided by them. This 11
Agile & Lean Project Management technique allowed the members of the project team to reach to a wider audience in minimal time. The use of interviews was done as another technique to capture the opinion from the customers. There was personal discussion sessions arranged with the customers to gain an understanding of their expectation from the system. The requirements were also prioritized effectively using the MoSCoW technique. The lean project management methodology made sure that the waste associated with the project was minimal since the beginning of the project (Belvedere, Cuttaia, Rossi & Stringhetti, 2019). There were some of the unwanted data sets and requirements that were collected in the elicitation process. These were discarded as per the guidelines under lean management. Customer engagement and enhanced customer satisfaction is one area that is supported by both agile and lean project management methods. The same could be achieved in the project by interacting with the customers through surveys and questionnaires. Also, the user stories were collected from the customers on the basis of their expectations from the project. The different groups of customers were selected and the user stories were prepared in simple language so that the customer expectations were clear and understood by all the members in the project team. The information from the market was also collected so that the associated trends and patterns could be understood. There are certain areas that could be improved upon. One such area is the market analysis. The information on the target audience and competitor analysis was done in the project. However, there are numerous different analysis techniques that could have been explored. The use of PESTLE analysis could have been done to understand the market conditions and external environment in a better manner. The use of Porter’s five forces could have been done as well to determine the primary factors in the market. The project provided an opportunity to acquire the skills and knowledge under agile and lean project management. It provided the ability to learn the ad-hoc way of managing the project tasks and activities. The use of lean project management provided a chance to understand the significance of waste management in the projects and the techniques to reduce the waste. Also, customer interaction and collaboration techniques are one of the primary takeaways from the project (Altunel, 2017). The techniques to enhance these levels and the mechanisms to collect the data sets could be acquired with the aid of these methods. 12
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