University of Canberra: DWM 6388/EWS PG 9669 Process Modelling Report

This report analyzes a process model applicable to university or academic institutions, particularly focusing on automated course enrollment. It addresses the type of businesses the process applies to, its role in the organization, the actors and customers involved (university staff and students), and the various outcomes such as a standardized enrollment procedure, an updated database, and the generation of necessary forms. The report explores the process's dynamic nature, highlighting its optional segments and multiple control flow paths. References to relevant literature are also provided.

qwertyuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiopasdfghj
klzxcvbnmqwertyuiopasdfghjklzxcvbn
mqwertyuiopasdfghjklzxcvbnmqwerty
uiopasdfghjklzxcvbnmqwertyuiopasdfg
hjklzxcvbnmqwertyuiopasdfghjklzxcvb
nmqwertyuiopasdfghjklzxcvbnmqwert
yuiopasdfghjklzxcvbnmqwertyuiopasdf
ghjklzxcvbnmqwertyuiopasdfghjklzxcv
bnmqwertyuiopasdfghjklzxcvbnmqwer
tyuiopasdfghjklzxcvbnmqwertyuiopasd
fghjklzxcvbnmqwertyuiopasdfghjklzxcv
bnmqwertyuiopasdfghjklzxcvbnmqwer
Document and Workflow
management

Table of Contents
Question 3 - The type of businesses or organizations that the process applies to or could apply
to......................................................................................................................................................3
Question 4 - The role of the process in the business or organization.............................................3
Question 5 - The actors and customer of the process....................................................................3
Question 8 - The outcome(s) of the process...................................................................................3
References........................................................................................................................................4
2 | P a g e

Question 3 - The type of businesses or organizations that the process applies to or could apply
to
The process applies to university or academic institution, having automated registration process
for course enrollment. The process can also be used by small institutions offering short and long
duration courses. With the optional segments of the process flow, it can be used to collect student
meta-data for interest in specific courses as well.
Question 4 - The role of the process in the business or organization
Processes are directive guidelines that narrate the flow of control and directions for an
organization. They standardize the procedure that there are no deflections and all relevant details
are captured (Tregear, 2015). With the given process the university can attain an updated and
latest database with active student candidacy for any specific course or all courses on offering in
a semester.
Question 5 - The actors and customer of the process
The actors are people who play the role of process execution and customers are the clientele,
following the process (Hardy, 2017). Therefore, the staff of University of Canberra managing the
student enrollment section would become actors and the students participating in the online
registration process would be a part of the customer group.
Question 8 - The outcome(s) of the process
The process is very dynamic as it has multiple optional variants that can suggest and activate
certain paths in control flow procedures at the registration section. Therefore, the outcomes will
be linked to these control flow segments as well. There can be a few outcomes of this process –
 A standard procedure for enrolment with no deflection or variations
 An updated database with complete information
 Government statistics form repository for each student
 HECS form and loan receipts
 SA-HELP forms
3 | P a g e

 System procedures and terms and conditions acceptance for enrollment with university
4 | P a g e

References
Hardy, C., 2017. Managing Strategy in Academic Institutions: Learning from Brazils (Vol. 25).
Walter de Gruyter GmbH & Co KG.
Tregear, R., 2015. Business process standardization. In Handbook on Business Process
Management 2 (pp. 421-441). Springer, Berlin, Heidelberg.
5 | P a g e