This article discusses the project selection methods and initiation documents for Uber Driver App. It covers Benefit/Cost Ratio, Scoring Model, Payback Period, Net Present Value (NPV) & Internal Rate of Return (IRR). PMBoK methodology is used for initiation and planning phase. Project Charter & Project Plan are also explained.
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Uber Driver App Table of Contents Introduction...........................................................................................................................................2 Project Selection Methods.....................................................................................................................2 Benefit/Cost Ratio.............................................................................................................................2 Scoring Model...................................................................................................................................2 Payback Period..................................................................................................................................3 Net Present Value (NPV) & Internal Rate of Return (IRR)...............................................................3 Initial Process Groups and Initiation Documents...................................................................................4 Initiation & Planning Phase...............................................................................................................4 Initial Project Document – Project Charter & Project Plan................................................................5 Conclusion.............................................................................................................................................5 References.............................................................................................................................................7 1
Uber Driver App Introduction The adequate selection of the project for an organization is significant so that the organization may earn value through the projects and the rate of success of the projects is high. There are a number of methods that have been defined for the purpose of project selection. The use of these methods shall be done to determine and prioritize the projects. Once the project is selected, there is a defined process for the initiation of these projects. Project Management Body of Knowledge (PMBoK) is a methodology that defines the initiation documents and process groups that shall be used. The case study of Uber driver app is selected to determine the project selection methods and initial process groups & initiation documents1. Project Selection Methods Benefit/Cost Ratio The benefit cost ratio in the project is the ratio between the inflow and outflow of the project. There will be a number of costs that will be associated with the Uber driver app, such as cost of designing the app, development costs, cost of application deployment, cost of resources, and several others2. There will also be numerous benefits that the successful implementation of the app will provide. The revenues and profits for the company will increase with the deployment of the app. The ratio between the cost invested in the application and the benefits earned in return provide the idea on the selection of the project for the organization. The project with higher ratio shall be selected and given preference over the other projects. Scoring Model It is not always the financial benefits and returns that are considered during the selection of the application. There are also other parameters and factors that are considered and identified to make the decision regarding the selection or rejection of the application3. 1Uber, "The New Driver App | Case Studies | Design At Uber",Uber Design(Webpage, 2019) <https://www.uber.design/case-studies/driver-app>. 2Jan Rouwendal, "Indirect Effects In Cost-Benefit Analysis" (2012) 3(01)Journal of Benefit-Cost Analysis. 3JanVecer,"DynamicScoring:ProbabilisticModelSelectionBasedOnUtilityMaximization" [2018]SSRN Electronic Journal. 2
Uber Driver App In this case, the criteria such as customer satisfaction level may be kept high on priority. Uber driver app will promise enhanced customer satisfaction level. Similarly, the implementation & technical success/compatibility may also be included as one of the criteria. The cost and budget constraints may also be applied. There shall be a weight assigned to each of these objectives and a final score shall be assigned by multiplying all these weights. The project with the highest score shall be assigned with a higher priority over the rest of the projects. Payback Period It is not immediately that the projects begin to give returns after their implementation. There is a certain period of time that the projects take before they begin to give returns. The time that passes by in between is termed as the payback period. The payback period for some projects may be high while it may be low for the others4. In the case of Uber Driver App, the application will be deployed and it will quickly begin to showcase its impact on the end-users and the overall revenue earned by the organization. The payback period in this case will be low. Thus, the project shall be given a high priority and must be selected. Net Present Value (NPV) & Internal Rate of Return (IRR) The Net Present Value of a project is the difference between the cash inflow and cash outflow of the project. NPV is always calculated on the basis of the current value and for a project, this value shall always be positive. In the case of the Uber Driver App, the NPV will be positive as the revenues will start early due to the lower payback period of the project. On the basis of the NPV, Internal Rate of Return is calculated. It is the rate of interest at which the value of NPV is zero. The value of cash inflow becomes equal to the cash outflow in such a case. The IRR for the Uber Driver app will be higher which indicates that the project shall be given priority over the rest of the projects and applications5. Apart, from these methods and techniques, there are also some of the other measures that have been defined. These are termed as the mathematical methods or statistical methods for determining the projects to be selected. Some of the methods under this technique include linear programming method, non-linear programming method, integer programming method, 4Hong-Jen Lin, "Why Should Managers Like Payback Period?" [2010]SSRN Electronic Journal. 5Jacques Saint-Pierre, "Integration Of Net Present Value (NPV), Economic Value Added (EVA), And Free Cash Flows (FCF)" [2009]SSRN Electronic Journal. 3
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Uber Driver App anddynamicprogrammingmethod.Thesemathematicalmodelsarealsotermedas constrainedoptimizationmethod.Theonesthataredescribedabovearethebenefit measurement method. These methods may also be used and applied for the purpose of project selection in the case of Uber Driver App. Initial Process Groups and Initiation Documents Project Management Body of Knowledge (PMBoK) is a methodology that provides the guidelines for managing the projects. There are a number of different knowledge areas that are defined under PMBoK that may be applied and utilized in the projects. The PMBoK guidelines in the project are defined under various process groups. These include the initiation phase, planning phase, execution phase, control phase, and closure phase. Initiation & Planning Phase The two initial process groups in the PMBoK methodology are initiation and planning process groups. The same may be applied for the management of the project of Uber Driver App. In the initiation phase, the business case of the Uber Driver App shall be analysed. The business case will provide an insight to the requirements and specifications associated with the app. The process group will also include the other initiation activities, such as kick-off meetingamongtheProjectManagementandtheidentifiedresources.Feasibility determination is another major activity that is conducted under this process group6. The Uber Driver App shall be determined from the feasibility point of view. The technical, operational, environmental, and economic feasibility of the application will be determined in this phase and the results will be presented in a document. Once the initiation process is completed, there is a planning process group that is carried out. All the project knowledge areas are planned in this process group. In the case of the Uber Driver App, the methodology for the application will be determined first. The requirements of the application in terms of the functional, non-functional, and user requirements will then be determined7. The scope of the project will be planned and defined in this phase. On the basis of the project scope, methodology, and requirements, there will be estimations done for 6Kenneth H. Rose and Greg Indelicato, "Book Review: A Guide To The Project Management Body Of Knowledge (PMBOK® Guide), Fourth Edition" (2009) 40(2)Project Management Journal. 7Sandra Matos and Eurico Lopes, "Prince2 Or PMBOK – A Question Of Choice" (2013) 9Procedia Technology. 4
Uber Driver App the project in terms of schedule, budget, and effort. There are different estimation techniques that have been defined and can be used under this process group. The estimations for the Uber driver App will be done followed by the planning on different project areas. There may be a number of risks that may emerge during the project and planning of these risks will be essential. Similarly, the communication among the members of the project team will be required to be streamlined and planning of the communication guidelines will be required. The management of changes, quality planning, stakeholder analysis & planning, and resource planning will be done in this process group. Initial Project Document – Project Charter & Project Plan The Project Charter will be prepared in the initiation phase of the project. The charter will include the initiation details, such as highlights of the business case, high-level requirements of the project, results of the feasibility studies, project risks that may occur during the project, summary of the project budget and costs, and details of the project resources. All of this information will be documented and delivered to the stakeholders for their approval. The approval of the stakeholders on the Project Charter will mark the formal execution of the project8. The information and activities carried out in the planning phase will be documented in the Project Plan. It will be a detailed document that will cover the project planning information. The project overview will objectives, goals, and scope will be covered. A detailed account of the project schedule with duration and dates of each activity will be included. The detailed project budget along with the roles & responsibilities of the stakeholders and resources will be covered. The risks associated with the project will be included in the form of a risk register. The communication plan and guidelines along with the process for the management of the project changes will be included in the project plan. It will also provide information on the management of the project quality along with the details of the overall integration of the Uber Driver App. Conclusion Project management is one of the necessary disciplines that need to be streamlined and organizedproperly.Thereareseveralguidelinesthataredefinedundertheproject management methodologies defined. PMBoK is a methodology that includes the information 8AuroraDíazCuevasetal,"FeasibilityStudyUsingThePMBOK®Methodology"(2018) 4(8)International Journal of Advanced Engineering, Management and Science. 5
Uber Driver App on the management of different project areas. There are also numerous methods defined that may be applied for the selection and prioritization of the projects for the organization. The use of these methods and the application of the guidelines defined under the PMBoK methodology shall be done for the management of the Uber Driver App. 6
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Uber Driver App References Cuevas, Aurora DÃaz et al, "Feasibility Study Using The PMBOK® Methodology" (2018) 4(8)International Journal of Advanced Engineering, Management and Science Lin, Hong-Jen, "Why Should Managers Like Payback Period?" [2010]SSRN Electronic Journal Matos, Sandra and Eurico Lopes, "Prince2 Or PMBOK – A Question Of Choice" (2013) 9 Procedia Technology Rose, Kenneth H. and Greg Indelicato, "Book Review: A Guide To The Project Management Body Of Knowledge (PMBOK® Guide), Fourth Edition" (2009) 40(2)Project Management Journal Rouwendal, Jan, "Indirect Effects In Cost-Benefit Analysis" (2012) 3(01)Journal of Benefit- Cost Analysis Saint-Pierre, Jacques, "Integration Of Net Present Value (NPV), Economic Value Added (EVA), And Free Cash Flows (FCF)" [2009]SSRN Electronic Journal Vecer,Jan,"DynamicScoring:ProbabilisticModelSelectionBasedOnUtility Maximization" [2018]SSRN Electronic Journal Uber, "The New Driver App | Case Studies | Design At Uber",Uber Design(Webpage, 2019) <https://www.uber.design/case-studies/driver-app> 7