ITC505 - RALS Ticketing System - ICT Project Management

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Riverina Agriculture and
Lifecycle Show (RALS)
Project Report
8/29/2017

RALS Ticketing System
Team Member Details
Team Member Name Contact Details Signature
Abdul Mutallib Mohammed Unit 8/55 ,Dartbrook road,
Auburn,2144
Mayank Unit 56, railway terrace
granville. 2142
Venkat Nishanth Mummareddy 9/43 the trongate road granville
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RALS Ticketing System
Table of Contents
Introduction.................................................................................................................... 4
Project Name.................................................................................................................. 4
Project Team.................................................................................................................. 4
Project Overview............................................................................................................. 5
Project Description........................................................................................................... 5
Team Charter.................................................................................................................. 5
Skills, Knowledge Inventory, Roles and Responsibilities.........................................................5
Team Communications................................................................................................... 7
Meeting Times and Locations....................................................................................... 7
Meeting Procedures.................................................................................................... 7
Information Sharing................................................................................................... 7
Team Rules and Expectations....................................................................................... 8
Team Values............................................................................................................ 8
Code of Conduct....................................................................................................... 8
Rules and Expectations............................................................................................... 8
Learning Cycles.............................................................................................................. 9
Organizer................................................................................................................... 9
Scribe........................................................................................................................ 9
Team Learning Record................................................................................................... 9
Communication Plan...................................................................................................... 10
Reflection.................................................................................................................... 14
Conclusion................................................................................................................... 15
References................................................................................................................... 16
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RALS Ticketing System
Introduction
Riverina Agriculture and Lifestyle Show (RALS) is an annual show that was started in the year
2000 by B T & Sons Farming Equipment. The establishment took place before the setting up of
Globex. The event is being carried out annually and has witnessed a massive growth since its
year of inception. Currently, there are manual processes that are followed in the ticket selling
process that is involved with RALS. However, with the expansion of the number of attendees
and the increase in the requirements associated with the show, it has been proposed that an
automated ticketing system is followed in RALS. Globex has contacted Virtucon to develop the
desired system in order to fulfil the requirements and specifications. The automated ticketing
system will comprise of the functional, non-functional and user aspects to make sure that the
problems that are currently present are overcome.
Project Name
The name of the project is RALS Ticketing System.
Project Team
RALS Project Team
There will a lot many resources and teams that will be working on the project. The name of the
teams and their contact information has been presented in the table below.
Name of the Team Contact Information
Email Address Phone
Finance Team financeteam @virtucon.com 444-777-8989
Administrative Department [e-mail] 444-777-8989
Design and Development [e-mail] 444-777-8989
Human Resources [e-mail] 444-777-8989
Management [e-mail] 444-777-8989
Sales & Support [e-mail] 444-777-8989
Services & Maintenance [e-mail]
m
444-777-8989
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