IND300 Professional Industry Engagement: Development Plan

This document presents a professional development plan created for the IND300 Professional Industry Engagement course. The plan outlines key areas for improvement and development, including enhancing awareness of the local workplace environment, improving motivation and negotiation skills, strengthening teamwork and collaboration abilities, developing problem-solving and analytical skills, and refining decision-making processes. Specific actions, support systems, resources, and timelines are detailed for each area, along with indicators of success and review dates. The plan references various sources to support its strategies and goals, focusing on practical application and continuous improvement within a professional setting. The aim is to provide a structured approach to personal and professional growth, aligning with the objectives of the IND300 course. Desklib provides a variety of resources for students, including past papers and solved assignments.

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INDUSTRY PLACEMENT JOURNAL
INDUSTRY PLACEMENT JOURNAL
Name
Student ID
Institutional Affiliation

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ASSESSMENT 4: PROFESSIONAL DEVELOPMENT PLAN
IND300 PROFESSIONAL INDUSTRY ENGAGEMENT
Priority Outcome,
objective or
area of
improvemen
t
Action planned Support
Resources
Targets
and
actual
dates
Review
dates
Indicators of success
Essential Awareness -staying alert on local
knowledge so as to have a
better chance of success
when I have knowledge
which is intimate about
the workplace
neighborhoods.
-familiarizing myself with
bus routes, local
businesses, bylaws, new
zoning laws, and
additional elements vital
for the movement of
people within, out, or in
the neighborhood
-My
workplace
mentor
2/4/2018 15/4/2018 -getting more referrals
-first-time buyer
appointments
-listing appointments
-being better positioned as
an insider, not just an
outsider looking to profit
off from the clients, thus
gaining the trust of my
clients (Angotti, 2011)
-having great contacts and
being highly familiar with

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-staying updated on trends
in the industry including
laws affecting real estate
agents, mortgage rates,
and other essential factors
-committing myself in
reading daily trade
publications, for example,
Inman News and Realty
Times
-networking and relating
better with colleagues so
as to contribute to the
people around me and
build a like-minded
individuals community.
-continuing my education
so as to increase my
knowledge in the real
estate industry
the local environment and
connecting well with
people (Chen, Liu &
Portnoy, 2012).
Beneficial Motivation -working with colleagues My 3/5/2018 8/5/2018

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with enthusiasm and
ensuring a high level of
cooperation to achieve
success
-adapting to new
technologies including
cloud service which aids
real estate professionals
by sticking around and
mastering the art of
changing with a changing
market.
-being on time and doing
my duties with a lot of
enthusiasm since I am
dealing with very many
clients and prospective
buyers so as to keep them
delighted and satisfied
-being highly motivated
and honing my negotiation
current
work
manager
-buyer/broker agreements
-listing agreements
-sustaining development
and improved client
negotiation skills
-Client happiness
-improved executive
functioning

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skills thus being able to
educate clients on the best
deals so as to become a
successful real estate
agent
-Thoroughly reviewing
with clients about all
aspects of upcoming deals
and preparing them for the
best case scenarios
Essential Teamwork -working with the team
members for the
achievement of
organizational success.
-understanding the team
dynamics and ensuring
enhancing my connection
with colleagues
-sharpening my team
management skills and
practice through practical
My
workplace
mentor
4/6/2018 16/6/2018 - listings/showings so as to
motivate clients to get
under contract
-high employee
satisfaction index
-improved level of team
members engagement
-high advocacy score for
team members

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development and practice
-the team achieves its set
goals and objectives
(Levitt & Syverson, 2008).
-clients are satisfied with
the service (Evans, 2008).
-high team spirit with few
challenges
Essential Collaboration -collaborating with
employees to come up
with innovations that will
improve the
organizational
performance. Chandra,
Srivastava & Theng
(2012) once stated that
“creativity and innovation
are enhanced when people
collaborate and generate
ideas”. Therefore, through
collaboration, the ideas
will be generated that
Current
work
manager
7/7/2018 11/7/2018 - Employees well
Brainstormed and trained
in sustenance and
disruptive technologies.
According to Matthews,
Whittaker, Moran & Yuen
(2011) when there is new
internal innovation from
employees then there must
be a strong relationship
that exists in the
organization.
-team building and
improved working

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solves current barriers
hindering performance in
the organization.
-meeting with managers
and director to discuss
ideas and suggestions
about the key areas that
need improvement in the
organization.
- Surveying employees to
learn how employees can
be assisted in their work to
solve workplace conflicts.
Furthermore, the
surveying will assist in the
identification of key areas
that need through
improvements
relationship being
experienced among
employees from diverse
cultures, race, and
backgrounds.
Beneficial Problem-
solving
Developing an expert
communication and
analytical skills as every
client have a preferred
My
workplace
mentor
10/8/201
8
15/8/018 The adoption of the latest
technologies like websites
with live chats, social
media like Facebook,

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way of being touched and
their problem solved on
time.
-Having good feedback to
access to customer
feedbacks like live chats,
emails and phone calls.
Furthermore, the feedback
system creates a good
relationship with clients
hence their problems can
be identified and solved
easily.
-growing teaching skills.
This will provide
mentorship to those who
are new to the business as
they try to adapt to the
workplace environment.
In addition, the teaching
skills will teach new
clients about the benefits
twitter, Facebook and
autoreply emails that
identify the problem of
clients for the organization
to solve them
- getting positive feedback
from customers and high
sales as compared to
previous periods.
According to Lunenburg
(2011), if the customers
are satisfied and they give
positive feedbacks then it
is clear that their problems
are solved.

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of investing in the
organization. The teaching
reaps clients’ trust and
they become grateful for
them being mentored
through the selling and
buying process.
Essential Decision-
making
-Seeking for ideas from
other employees and
management
-Identification of goals,
strategies, and working to
achieve the set goals and
targets. In addition,
implementation of the
strategies.
-Consideration of
consequences that might
occur after making a
decision.
-Gathering of information
and evaluating the
alternatives to make sure,
My
current
workplace
manager
19/9/201
8
25/9/2018 - Customers highly
satisfied with the
decision and
getting positive
feedback from
them.
High results are
shown from (Key
performance
indicators) KPIs.
Furthermore,
Decision-making is
a process and need
to be followed
before taking
actions (Saaty,

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if one decision fails to
solve workforce problems
the other one can solve.
2008). If all
process are taken
and employees
content with the
decision it means
the decision was
implemented
successfully.
-
References
Angotti, T. (2011). New York for sale: Community planning confronts global real estate. MIT
Press.

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Chandra, S., Srivastava, S. C., & Theng, Y. L. (2012). Cognitive absorption and trust for
workplace collaboration in virtual worlds: An information processing decision making
perspective.
Chen, X. P., Liu, D., & Portnoy, R. (2012). A multilevel investigation of motivational cultural
intelligence, organizational diversity climate, and cultural sales: Evidence from US real
estate firms. Journal of applied psychology, 97(1), 93.
Evans, A. W. (2008). Economics, real estate and the supply of land. John Wiley & Sons.
Levitt, S. D., & Syverson, C. (2008). Market distortions when agents are better informed: The
value of information in real estate transactions. The Review of Economics and Statistics,
90(4), 599-611.
Lunenburg, F. C. (2011). Decision making in organizations. International journal of
management, business, and administration, 15(1), 1-9.
Matthews, T., Whittaker, S., Moran, T., & Yuen, S. (2011, May). Collaboration personas: A new
approach to designing workplace collaboration tools. In Proceedings of the SIGCHI
Conference on Human Factors in Computing Systems (pp. 2247-2256). ACM.
Saaty, T. L. (2008). Decision making with the analytic hierarchy process. International journal
of services sciences, 1(1), 83-98.