Recognising and Serving the Individual

Recognising and
Serving the Individuals

Content
 Introduction
 Customer service strategy
 How customer service strategies create and develop the customer
experience in a way that meets the needs of the customer and required
business standards
 Conclusion
 References

Introduction
Managing the customer experience is very important for the companies
so that customers can feel satisfied from the services. The customer
service strategies are a kind of plan which handles the interaction of
the customer so that their experience is enhanced by fulfilling their
needs and wants. This PPT shall cover the customer service strategy
and how they help in meeting the needs of the guest.