Recreation Facility in Ottawa City1
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Running head: JUST FOR YOU RECREATION FACILITY 1
Just for You Recreation Facility in Ottawa City
Student’s Name
Institution Affiliation
Just for You Recreation Facility in Ottawa City
Student’s Name
Institution Affiliation
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JUST FOR YOU RECREATION FACILITY 2
Executive Summary
“Just for You” is a recreation facility located 4.85 miles from Ottawa city and sits on a 40
acre piece of land. The facility provides distance related recreation activities like canoeing, horse
riding, bike riding and swimming. Canoeing and swimming sections have 3 subsections that are
designed to meet the recreation needs depending on the age of our visitors. One of the main
reasons behind the establishment of “Just for You” facility was to provide our customers with
experiences that they miss from the existing recreation facilities. The activities in the facility
were informed by a survey which was conducted by Just for You marketing team. The findings
were that most people opted to have a facility that could provide an opportunity to keep fit and
enhance association.
While we appreciate that our competitors have been existing longer in the industry,
management prides itself for having a recreation site that accommodates the needs of all and
sundry. Our target market is people who have interest in recreation activities that involves
coverage of distances. It is expected that since these were the most popular recreation activities
that the resident of Ottawa showed to have special interest in, the facility is here “Just for You”.
In order to finance the facility, a joint venture is the most suitable financing model as it
will attract investors who have interest in the recreation business. The contribution made by each
member of the joint venture will represent the shareholding in the facility. The projected cost of
constructing the facility is $15,613,310 million and an additional cost of acquiring the land of
between $1,000,000 and $1,500,000.
MGA architecture was contracted to design the layout of the facility in the field. MGA is
a reputable architectural firm and management believes they have the capacity to develop a
modern facility that aligns with the management plans for the facility. It is estimated that the
Executive Summary
“Just for You” is a recreation facility located 4.85 miles from Ottawa city and sits on a 40
acre piece of land. The facility provides distance related recreation activities like canoeing, horse
riding, bike riding and swimming. Canoeing and swimming sections have 3 subsections that are
designed to meet the recreation needs depending on the age of our visitors. One of the main
reasons behind the establishment of “Just for You” facility was to provide our customers with
experiences that they miss from the existing recreation facilities. The activities in the facility
were informed by a survey which was conducted by Just for You marketing team. The findings
were that most people opted to have a facility that could provide an opportunity to keep fit and
enhance association.
While we appreciate that our competitors have been existing longer in the industry,
management prides itself for having a recreation site that accommodates the needs of all and
sundry. Our target market is people who have interest in recreation activities that involves
coverage of distances. It is expected that since these were the most popular recreation activities
that the resident of Ottawa showed to have special interest in, the facility is here “Just for You”.
In order to finance the facility, a joint venture is the most suitable financing model as it
will attract investors who have interest in the recreation business. The contribution made by each
member of the joint venture will represent the shareholding in the facility. The projected cost of
constructing the facility is $15,613,310 million and an additional cost of acquiring the land of
between $1,000,000 and $1,500,000.
MGA architecture was contracted to design the layout of the facility in the field. MGA is
a reputable architectural firm and management believes they have the capacity to develop a
modern facility that aligns with the management plans for the facility. It is estimated that the
JUST FOR YOU RECREATION FACILITY 3
swimming pool, Canoeing section, horse riding, and bike riding will occupy 4000 square feet,
6000 square feet, 12000 square feet and 15000 square feet respectively.
The buildings and recreational facilities will be constricted in compliance with the LEED
(Leadership in Energy Environmental Design). In particular, the facility will be lit using solar
panel, a water recycling plant will be set-up, and live fence will be planted instead of having a
perimeter wall. Management plans is to be awarded with Platinum certification on LEED
compliance grounds.
The equipment to be used in the facility will be acquired locally in order to promote local
businesses. Once acquired the equipment will be recorded into our accounting system to ease
tracking of the number of years the equipment is in operation. A replacement will take place
after 4 years and 5 years for office equipment and recreation equipment respectively.
It is projected that the company will earn revenue of $250,000, $275000, $ 302,500 and
$332,750 from canoeing, horse riding, bike riding and swimming respectively in the first year of
operation. The projected profit for the same period is $ 243, 653 for the same period.
The company will be headed by a director who will be assisted by managers at a
departmental level. Employees will be hired on a permanent and contract basis. Once hired, the
employees are required to comply with the code of conduct and employment policy as
enumerated in employment contracts.
The management believes that “Just for You” will be impactful in providing the residents
of Ottawa with first class recreation opportunities.
swimming pool, Canoeing section, horse riding, and bike riding will occupy 4000 square feet,
6000 square feet, 12000 square feet and 15000 square feet respectively.
The buildings and recreational facilities will be constricted in compliance with the LEED
(Leadership in Energy Environmental Design). In particular, the facility will be lit using solar
panel, a water recycling plant will be set-up, and live fence will be planted instead of having a
perimeter wall. Management plans is to be awarded with Platinum certification on LEED
compliance grounds.
The equipment to be used in the facility will be acquired locally in order to promote local
businesses. Once acquired the equipment will be recorded into our accounting system to ease
tracking of the number of years the equipment is in operation. A replacement will take place
after 4 years and 5 years for office equipment and recreation equipment respectively.
It is projected that the company will earn revenue of $250,000, $275000, $ 302,500 and
$332,750 from canoeing, horse riding, bike riding and swimming respectively in the first year of
operation. The projected profit for the same period is $ 243, 653 for the same period.
The company will be headed by a director who will be assisted by managers at a
departmental level. Employees will be hired on a permanent and contract basis. Once hired, the
employees are required to comply with the code of conduct and employment policy as
enumerated in employment contracts.
The management believes that “Just for You” will be impactful in providing the residents
of Ottawa with first class recreation opportunities.
JUST FOR YOU RECREATION FACILITY 4
”Just for You” Recreation Facility in Ottawa City
Part A: Business/Facility Overview
“Just for You” is a unique recreation facility that provides customers with access to
recreation activities such as swimming, horse riding, canoeing and bike riding. The facility will
occupy a space of 40 acres. It has an ample parking space and runs operations for 24 hours a
day,7 days in a week. Here, you will receive services from competent personnel, who have
specialized in client services for decades. Your interest is at the center of existence of this
facility, and serving you is our number one priority. We strive to give you the best experience
when you visit us for you deserve it as our customer! “Just for You” acknowledges that without
you, “we are nothing” and the brand’s name has no meaning. Come and be our guest and as we
are here “Just for You”.
Part B: Needs Assessment and Feasibility Study
“Just for You” provides our customers with recreation facilities that encourage coverage
of some distance. This was not our idea, but a consolidation of more than 1000 views collected
from residents of Ottawa City. From the survey conducted by our marketing team between the
month of September 2019 and January 2020, Ottawa residents preferred these activities as they
had a direct contribution on their physical fitness and social cohesiveness.
How the facility will identify with current and future recreation needs
While the management acknowledges that there are other recreation facilities in Ottawa,
it also appreciates that getting maximum returns for every dollar invested in the facility is
equally important. Four recreational activities were selected based on the sample of 1000 views
of residents that expressed having interests on the activities from our independent survey. In
”Just for You” Recreation Facility in Ottawa City
Part A: Business/Facility Overview
“Just for You” is a unique recreation facility that provides customers with access to
recreation activities such as swimming, horse riding, canoeing and bike riding. The facility will
occupy a space of 40 acres. It has an ample parking space and runs operations for 24 hours a
day,7 days in a week. Here, you will receive services from competent personnel, who have
specialized in client services for decades. Your interest is at the center of existence of this
facility, and serving you is our number one priority. We strive to give you the best experience
when you visit us for you deserve it as our customer! “Just for You” acknowledges that without
you, “we are nothing” and the brand’s name has no meaning. Come and be our guest and as we
are here “Just for You”.
Part B: Needs Assessment and Feasibility Study
“Just for You” provides our customers with recreation facilities that encourage coverage
of some distance. This was not our idea, but a consolidation of more than 1000 views collected
from residents of Ottawa City. From the survey conducted by our marketing team between the
month of September 2019 and January 2020, Ottawa residents preferred these activities as they
had a direct contribution on their physical fitness and social cohesiveness.
How the facility will identify with current and future recreation needs
While the management acknowledges that there are other recreation facilities in Ottawa,
it also appreciates that getting maximum returns for every dollar invested in the facility is
equally important. Four recreational activities were selected based on the sample of 1000 views
of residents that expressed having interests on the activities from our independent survey. In
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JUST FOR YOU RECREATION FACILITY 5
most cases (Dobson, 2002) noted that children emulate the behaviors of their parents. The
sample of participants by age was as shown in the table below:
Table1. Sample composition age-wise
Age Group ( years) % in the sample
10-20 20%
21-30 20%
31-40 20%
41-50 20%
51 and above 20%
The percentage of participants selected in each age group was equal. This selection was
based on the fact that recreations activities are a form of a hobby and most people stick to their
child-hood hobbies even in their elderly age. Parts of the findings from the survey were that
participants aged above 51 years enjoyed their current recreation activities since they were
youths. As a result, it was concluded that participants between 10-40 years are likely to take a
similar trend as their parents.
An assessment of similar facilities and services in comparable communities (SWOT Analyis)
Strengths
Established earlier and hence are already known to the residents
Access to amenities like the main road and the medical facilities
Good reputation from the quality of services the offer to their customers
Weaknesses
The facilities have limited space for expansion
The recreation activities limits physical mobility and this was a concern for residents
Residents deem the cost of accessing the facilities as high.
most cases (Dobson, 2002) noted that children emulate the behaviors of their parents. The
sample of participants by age was as shown in the table below:
Table1. Sample composition age-wise
Age Group ( years) % in the sample
10-20 20%
21-30 20%
31-40 20%
41-50 20%
51 and above 20%
The percentage of participants selected in each age group was equal. This selection was
based on the fact that recreations activities are a form of a hobby and most people stick to their
child-hood hobbies even in their elderly age. Parts of the findings from the survey were that
participants aged above 51 years enjoyed their current recreation activities since they were
youths. As a result, it was concluded that participants between 10-40 years are likely to take a
similar trend as their parents.
An assessment of similar facilities and services in comparable communities (SWOT Analyis)
Strengths
Established earlier and hence are already known to the residents
Access to amenities like the main road and the medical facilities
Good reputation from the quality of services the offer to their customers
Weaknesses
The facilities have limited space for expansion
The recreation activities limits physical mobility and this was a concern for residents
Residents deem the cost of accessing the facilities as high.
JUST FOR YOU RECREATION FACILITY 6
Opportunities
Exploit the 40 acres land and provide the residents with distance related recreation
activities.
Provide access to facility at a consumer friendly price.
Threats
High cost of starting the facility means that it will take longer to break-even
Competition from the existing facilities
Emergency of a more superior facility in the future
An assessment of similar facilities disclosed that there was a major disconnect between the
services they offer compared to the preferences of Ottawa residents. Since a recreation facility is
meant to serve you as the customer, “Just for You” is here to bridge that gap. In addition, the
space where the current investments are made by our competitors is relatively low, and this
limits their expansion capacity. On average, the current facilities are constructed on an area of
about 20 acres. This is just a half of what “Just for You has planned to construct its facility. Over
the weekends, our findings were that most facilities are unable to provide their customers with
parking due to the high inflows. “Just for You” will address this by constructing a parking with a
capacity of 5000 vehicles at a time. Yes you have heard it right, 5000 vehicles!.
Project costs (dollars)
The project is estimated to have an initial investment of $15,613,310 million as shown in the
table below. This does not include the cost of land which is estimated to range between
$1,000,000 and $1,500,000
Opportunities
Exploit the 40 acres land and provide the residents with distance related recreation
activities.
Provide access to facility at a consumer friendly price.
Threats
High cost of starting the facility means that it will take longer to break-even
Competition from the existing facilities
Emergency of a more superior facility in the future
An assessment of similar facilities disclosed that there was a major disconnect between the
services they offer compared to the preferences of Ottawa residents. Since a recreation facility is
meant to serve you as the customer, “Just for You” is here to bridge that gap. In addition, the
space where the current investments are made by our competitors is relatively low, and this
limits their expansion capacity. On average, the current facilities are constructed on an area of
about 20 acres. This is just a half of what “Just for You has planned to construct its facility. Over
the weekends, our findings were that most facilities are unable to provide their customers with
parking due to the high inflows. “Just for You” will address this by constructing a parking with a
capacity of 5000 vehicles at a time. Yes you have heard it right, 5000 vehicles!.
Project costs (dollars)
The project is estimated to have an initial investment of $15,613,310 million as shown in the
table below. This does not include the cost of land which is estimated to range between
$1,000,000 and $1,500,000
JUST FOR YOU RECREATION FACILITY 7
Table2: cost for constructing the facility
Description Pool Horse riding Canoeing Bike riding Total
Cost per square foot 1,557 2 1,557 2
Square foot required 4,000 12,000 6,000 15,000
Total cost 6,228,800 18,360 9,343,200 22,950 15,613,310
Source of cost per square foot: https://content.ces.ncsu.edu/cost-analysis-for-i mproving-
park-facilities-to-promote-park-based-physical-activity#table4
Funding
The funding will determine the ownership of the company. “Just for You” will be a
venture capital where specific investors will be invited to provide finances required to start-up
the facility. According to Cumming (2012) a venture capital is the most suitable way of funding
a business where a substantial amount of risk exists, and this is mostly the case in new
businesses.
Target market
The target market will be the residents and visitors of Ottawa city. No discrimination will be
made based on age, gender and age or skin color.
Table2: cost for constructing the facility
Description Pool Horse riding Canoeing Bike riding Total
Cost per square foot 1,557 2 1,557 2
Square foot required 4,000 12,000 6,000 15,000
Total cost 6,228,800 18,360 9,343,200 22,950 15,613,310
Source of cost per square foot: https://content.ces.ncsu.edu/cost-analysis-for-i mproving-
park-facilities-to-promote-park-based-physical-activity#table4
Funding
The funding will determine the ownership of the company. “Just for You” will be a
venture capital where specific investors will be invited to provide finances required to start-up
the facility. According to Cumming (2012) a venture capital is the most suitable way of funding
a business where a substantial amount of risk exists, and this is mostly the case in new
businesses.
Target market
The target market will be the residents and visitors of Ottawa city. No discrimination will be
made based on age, gender and age or skin color.
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JUST FOR YOU RECREATION FACILITY 8
Part C: Business Description
Location Rationale
The facility will be located in Gloucester Town which is about 4.85 miles from Ottawa
city.
This site was considered appropriate as it is easily accessible from the city.
There is also an available land that is enough to accommodate the space requirements for
the facility.
Land Acquisition
According to the Expropriation Act of Canada, land can be owned by either leasing or
buying it from the owner.
Based on the nature of the business, land will be purchased from the current owners and a
transfer of ownership be authenticated by transfer of title deeds to “Just for You”.
The process will be executed in the presence of our lawyers.
Design Team
The facility will be designed by MGA. Architecture Company.
MGA is a reputable firm in the field of architectural design and the management
considered them capable of coming up with a plan that will commensurate with the
management’s expectation.
If MGA deems it appropriate to subcontract some of the work, they are free to do so, and
they are responsible of overseeing the work done by the subcontractors.
Floor Space and Square footage
The size of the land required to execute the project is 40 acres.
Part C: Business Description
Location Rationale
The facility will be located in Gloucester Town which is about 4.85 miles from Ottawa
city.
This site was considered appropriate as it is easily accessible from the city.
There is also an available land that is enough to accommodate the space requirements for
the facility.
Land Acquisition
According to the Expropriation Act of Canada, land can be owned by either leasing or
buying it from the owner.
Based on the nature of the business, land will be purchased from the current owners and a
transfer of ownership be authenticated by transfer of title deeds to “Just for You”.
The process will be executed in the presence of our lawyers.
Design Team
The facility will be designed by MGA. Architecture Company.
MGA is a reputable firm in the field of architectural design and the management
considered them capable of coming up with a plan that will commensurate with the
management’s expectation.
If MGA deems it appropriate to subcontract some of the work, they are free to do so, and
they are responsible of overseeing the work done by the subcontractors.
Floor Space and Square footage
The size of the land required to execute the project is 40 acres.
JUST FOR YOU RECREATION FACILITY 9
Since the facility will have four main recreation activities, the land will be apportioned
depending on the space required to construct a modern facility that can serve our
customers to their satisfaction.
The current plan is to set-aside 10 acres each for each recreation activity but this can
changed based on the advices we shall receive from our architectures.
The space are allocated as 4000 square fts, for the pool, 6000 square feet for a canoeing,
12,000 square feet for the horse riding and 15,000 square feet for the horse rising.
Mission Statement
Providing you with a first class experience in distance related recreational activities.
Factors to add to make the building LEED certified
LEED is an acronym for Leadership in Energy Environmental Design. It is sponsored by United
State Green Building Council (USGBC). The council has four categories of LEED certificates
which are awarded based on the points earned after an evaluation process is conducted. These
categories are “LEED certified building (40-49 points), LEED silver buildings (50-59 points),
LEED Gold certified (60-79 points) and LEED platinum buildings (above 80 points)” (Burger,
2019, para 2).
It is the management’s plan to ensure that the facility gets awarded a Platinum LEED
when an evaluation will be carried out.
Parts of the compliance strategy entail installation of Solar panels, air conditioners and
water recycling systems.
Also, from the main road to the facility, the management will work together with the
local government to ensure that trees are planted on each side of the road.
Since the facility will have four main recreation activities, the land will be apportioned
depending on the space required to construct a modern facility that can serve our
customers to their satisfaction.
The current plan is to set-aside 10 acres each for each recreation activity but this can
changed based on the advices we shall receive from our architectures.
The space are allocated as 4000 square fts, for the pool, 6000 square feet for a canoeing,
12,000 square feet for the horse riding and 15,000 square feet for the horse rising.
Mission Statement
Providing you with a first class experience in distance related recreational activities.
Factors to add to make the building LEED certified
LEED is an acronym for Leadership in Energy Environmental Design. It is sponsored by United
State Green Building Council (USGBC). The council has four categories of LEED certificates
which are awarded based on the points earned after an evaluation process is conducted. These
categories are “LEED certified building (40-49 points), LEED silver buildings (50-59 points),
LEED Gold certified (60-79 points) and LEED platinum buildings (above 80 points)” (Burger,
2019, para 2).
It is the management’s plan to ensure that the facility gets awarded a Platinum LEED
when an evaluation will be carried out.
Parts of the compliance strategy entail installation of Solar panels, air conditioners and
water recycling systems.
Also, from the main road to the facility, the management will work together with the
local government to ensure that trees are planted on each side of the road.
JUST FOR YOU RECREATION FACILITY 10
Instead of constructing a perimeter wall to surround the facility, a live fence will be
planted.
Management plan
The facility will be managed by a manager who will be reporting to the director. There will be
permanent staffs especially in the finance department, human resource department, sales
department, investment department, purchasing department, service department, and corporate
planning department. Staffs will also be contracted to meet the growing demand, especially for
the out-door activities. A detailed organization chart is as shown in appendix 1.
Choices of facility specification
Electrical: the facility will be lit using solar panels as the main source of energy. Though
electricity will be connect as well, the management plans to adopt LEED standards in
lighting the facility
Equipment: The equipment used in canoeing will be acquired from specialists to give our
customers a great experience at our facility. The equipment should also be installed with
safety devices.
Furnishing: The facility will be equipped with modern equipment that are made locally.
Mechanical/Plumbing: The pluming will be outsourced service. The facility will be
recycling water to a conservative measure in line with LEED requirements.
Instead of constructing a perimeter wall to surround the facility, a live fence will be
planted.
Management plan
The facility will be managed by a manager who will be reporting to the director. There will be
permanent staffs especially in the finance department, human resource department, sales
department, investment department, purchasing department, service department, and corporate
planning department. Staffs will also be contracted to meet the growing demand, especially for
the out-door activities. A detailed organization chart is as shown in appendix 1.
Choices of facility specification
Electrical: the facility will be lit using solar panels as the main source of energy. Though
electricity will be connect as well, the management plans to adopt LEED standards in
lighting the facility
Equipment: The equipment used in canoeing will be acquired from specialists to give our
customers a great experience at our facility. The equipment should also be installed with
safety devices.
Furnishing: The facility will be equipped with modern equipment that are made locally.
Mechanical/Plumbing: The pluming will be outsourced service. The facility will be
recycling water to a conservative measure in line with LEED requirements.
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JUST FOR YOU RECREATION FACILITY 11
Part D: Budget
Operating Budget ($)
Canoeing Horse riding Bike riding Swimming
Sales 250,000 275,000 302,500 332,750
Cost of sale 100,000 110,000 121,000 133,100
Gross profit 150,000 165,000 181,500 199,650
Operating expenses
Staff costs 50,000 55,000 60,500 66,550
Repairs and maintenance 12,500 13,750 15,125 16,637.5
Transport and fuel 20,000 22,000 24,200 26,620
communication and
postage 2,500 2,750 3,025 3,328
Security 7,500 8,250 9,075 9,983
Advertisement 5,000 5,500 6,050 6,655
Total operating expenses 97,500 107,250 117,975 129,773
Profit before tax 52,500 57,750 63,525 69,878
Capital Budget ('000$)
Period
0-5
years
6-10
years
11-15
yrs
16-20
years
21-25
years
26-30
years <30years
Costs
Land
100,00
0 - - - - - -
Buildings 2500 2,750 3,025 3,328 3,660 4,026 4,429
Office equipment 350 385 424 466 512 564 620
Recreation equipment 10,000 12,000 14,400 17,280 20,736 24,883 29,860
112,85
0 15,135 17,849 21,073 24,909 29,473 34,909
Depreciation
Office equipment 70 77 85 93 102 113 124
Recreation equipment 2500 3,000 3,600 4,320 5,184 6,221 7,465
2,570 3,077 3,685 4,413 5,286 6,334 7,589
Net capital Budget
110,2
80 12,058 14,164 16,660 19,622 23,140 27,320
Part D: Budget
Operating Budget ($)
Canoeing Horse riding Bike riding Swimming
Sales 250,000 275,000 302,500 332,750
Cost of sale 100,000 110,000 121,000 133,100
Gross profit 150,000 165,000 181,500 199,650
Operating expenses
Staff costs 50,000 55,000 60,500 66,550
Repairs and maintenance 12,500 13,750 15,125 16,637.5
Transport and fuel 20,000 22,000 24,200 26,620
communication and
postage 2,500 2,750 3,025 3,328
Security 7,500 8,250 9,075 9,983
Advertisement 5,000 5,500 6,050 6,655
Total operating expenses 97,500 107,250 117,975 129,773
Profit before tax 52,500 57,750 63,525 69,878
Capital Budget ('000$)
Period
0-5
years
6-10
years
11-15
yrs
16-20
years
21-25
years
26-30
years <30years
Costs
Land
100,00
0 - - - - - -
Buildings 2500 2,750 3,025 3,328 3,660 4,026 4,429
Office equipment 350 385 424 466 512 564 620
Recreation equipment 10,000 12,000 14,400 17,280 20,736 24,883 29,860
112,85
0 15,135 17,849 21,073 24,909 29,473 34,909
Depreciation
Office equipment 70 77 85 93 102 113 124
Recreation equipment 2500 3,000 3,600 4,320 5,184 6,221 7,465
2,570 3,077 3,685 4,413 5,286 6,334 7,589
Net capital Budget
110,2
80 12,058 14,164 16,660 19,622 23,140 27,320
JUST FOR YOU RECREATION FACILITY 12
Life cycle and replacement of capital budget
The land and building are fixed costs and no depreciation will be charged on an annual
basis. Office equipment is projected to have a life span of 4 years while the recreation equipment
are projected to have a life-span of 5 years. After the end of 4 and 5 years for office equipment
and recreation equipment respectively, a replacement will be inevitable.
Life cycle and replacement of capital budget
The land and building are fixed costs and no depreciation will be charged on an annual
basis. Office equipment is projected to have a life span of 4 years while the recreation equipment
are projected to have a life-span of 5 years. After the end of 4 and 5 years for office equipment
and recreation equipment respectively, a replacement will be inevitable.
JUST FOR YOU RECREATION FACILITY 13
Part E: Details of Facility Policies and Procedure
Facility Policies
Check-in and check-out: Every person accessing the facility will be required to check-in
at the reception for security purposes. Similarly, every person is required to check-out
while leaving the premises.
Injuries: In case you are injured while in the facility, please liaise with the security
personnel for further assistance
Personal conduct: Each person is expected to follow all the rules as stipulate in the
manual provided while checking-in. Incidences that arise out of negligence will be
resolved at a personal cost.
Personal items: Every person is given a key where he/she keeps personal items that are
not required during the activities. Please return the key to the receptionist to avoid
inconvenience that can arise as a result of misplacing the keys.
Adhere to the age bracket while deciding which section of the facility you will have fun.
There will be security personnel to oversee that this is complied with and you are expect
to comply with their guidance.
Standard Operating Procedures:
The employees in the company should comply with the employment policies and the
company code of conduct.
Workers are expected to take care of the company facilities and use them diligently.
Communication regarding observable weakness in the facility should be communicate
directly to the operations manager.
Part E: Details of Facility Policies and Procedure
Facility Policies
Check-in and check-out: Every person accessing the facility will be required to check-in
at the reception for security purposes. Similarly, every person is required to check-out
while leaving the premises.
Injuries: In case you are injured while in the facility, please liaise with the security
personnel for further assistance
Personal conduct: Each person is expected to follow all the rules as stipulate in the
manual provided while checking-in. Incidences that arise out of negligence will be
resolved at a personal cost.
Personal items: Every person is given a key where he/she keeps personal items that are
not required during the activities. Please return the key to the receptionist to avoid
inconvenience that can arise as a result of misplacing the keys.
Adhere to the age bracket while deciding which section of the facility you will have fun.
There will be security personnel to oversee that this is complied with and you are expect
to comply with their guidance.
Standard Operating Procedures:
The employees in the company should comply with the employment policies and the
company code of conduct.
Workers are expected to take care of the company facilities and use them diligently.
Communication regarding observable weakness in the facility should be communicate
directly to the operations manager.
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JUST FOR YOU RECREATION FACILITY 14
The management takes the interest of customers seriously and seeks to get feedback on
the quality of services offered at all times.
For security purposes, the employees are encouraged to comply with the daily dressing
coded and display their staff identification at all times.
The management takes the interest of customers seriously and seeks to get feedback on
the quality of services offered at all times.
For security purposes, the employees are encouraged to comply with the daily dressing
coded and display their staff identification at all times.
JUST FOR YOU RECREATION FACILITY 15
Part F: Unique/ Outstanding Feature
The facility will have 3 distinct sections for canoeing, and swimming. This distinction will be
based on the age of our visitor. Further, you do not have to worry about the parking lot as there is
ample parking inside the facility. There are resting places available within the facility where you
can relax and view the activities taking place outdoor.
Enhancement Item
“Just for You” recreation facility was an idea born from a survey conducted in Ottawa city. The
facility serves you and the management believes that you are our boss. If our survey had
disclosed that the residents were happy with the existing recreational facilities, “Just for You”
would be irrelevant in Ottawa. Feel free to give us a feedback on how we served you, and it will
be our pleasure to make changes where necessary to accommodate your views.
Part F: Unique/ Outstanding Feature
The facility will have 3 distinct sections for canoeing, and swimming. This distinction will be
based on the age of our visitor. Further, you do not have to worry about the parking lot as there is
ample parking inside the facility. There are resting places available within the facility where you
can relax and view the activities taking place outdoor.
Enhancement Item
“Just for You” recreation facility was an idea born from a survey conducted in Ottawa city. The
facility serves you and the management believes that you are our boss. If our survey had
disclosed that the residents were happy with the existing recreational facilities, “Just for You”
would be irrelevant in Ottawa. Feel free to give us a feedback on how we served you, and it will
be our pleasure to make changes where necessary to accommodate your views.
JUST FOR YOU RECREATION FACILITY 16
References
Burger. R.,(2019, August 9). What are the Benefits of LEED Certification? Retrieved 7 March
2020 from https://www.thebalancesmb.com/what-are-the-benefits-of-leed-certification-
845365
Cumming, D. (2012). The Oxford handbook of venture capital. New York: Oxford University
Press.
Dobson, R. (2002). Lump sums for children taking part in research may distort parents
judgment. BMJ, 325(7368), 796c-796. doi: 10.1136/bmj.325.7368.796/c
NC State Extension Publicaton. (n. d). Park Facility for Improving Park Facilities to Promote
Park-based Physical Activity. Retrieved 8 March 2020 from
https://content.ces.ncsu.edu/cost-analysis-for-improving-park-facilities-to-promote-park-
based-physical-activity#table4
References
Burger. R.,(2019, August 9). What are the Benefits of LEED Certification? Retrieved 7 March
2020 from https://www.thebalancesmb.com/what-are-the-benefits-of-leed-certification-
845365
Cumming, D. (2012). The Oxford handbook of venture capital. New York: Oxford University
Press.
Dobson, R. (2002). Lump sums for children taking part in research may distort parents
judgment. BMJ, 325(7368), 796c-796. doi: 10.1136/bmj.325.7368.796/c
NC State Extension Publicaton. (n. d). Park Facility for Improving Park Facilities to Promote
Park-based Physical Activity. Retrieved 8 March 2020 from
https://content.ces.ncsu.edu/cost-analysis-for-improving-park-facilities-to-promote-park-
based-physical-activity#table4
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JUST FOR YOU RECREATION FACILITY 17
Appendix 1: Management plan
Appendix 1: Management plan
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