Recruitment Documents for Business Travel Consultant at BUNI Travel

This report provides recruitment documents for the position of Business Travel Consultant at BUNI Travel, including a job description, person specification, job advert, recruitment strategy, and staff development plan. It also includes a rationale for the choices made in the design of these materials. The report is for the course BMP4006 People and Performance in BSc (Hons) Business Management at an unspecified college or university during the 2019/2020 Semester 2.

BSc (Hons) Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
Contents
1

A job description and person specification for the
Business Travel consultant p-3
A job advert to help you in recruiting the Business Travel
consultant p-4
A plan outlining your recruitment strategy for obtaining the
best candidate p-5
A three-month staff development plan for the new starter
p-5
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p-6-8
References p-9
2

Introduction
Recruitment refers to the process of identifying and attracting the candidates
for the required or specific position. The report has focused up on the organization
that is BUNI travel which is a travel agent agency based on England. The report will
cover importance of the job description, personal specification and job advert and
discuss plan for recruiting best candidate.
A job description and person specification for the
Business Travel consultant
Job description
BUNI TRAVELS
Job title: Business travel consultant
Location: England, UK
Terms: Full time
About us: Our company establishes the plan for the customers according to their
needs and preferences for the different destinations across the world.
About the role: Require business travel consultant who can help the company to
create and organize tripe for the clients and guide them to pick the best holiday
package which suit to their requirements.
Responsibilities: Research and study various travel destinations
Identify the client's needs and suggest suitable travel packages
Regularly maintain good relationship with customers
Book tickets and reserve accommodation
Collect deposits and balances
Candidates requirements: Bachelor's degree in travel and tourism, hospitality-
-business or relevant fields.
3 years experience as a travel agent
Strong knowledge of traveling software and procedure
Contact us to apply
email: [e-mail], or call on [phone]
3

Personal specification
Job Title - Business Travel Consultant
Essential skills
Good communication skills
Highly organized in work
Technical skill
Educated to the degree level in related field
Good decision making
Persuading skills
Negotiation skills
Desired skills
Reporting skills
Strategic and tactical skills
Active listening skills
A job advert to help you in recruiting the Business Travel
consultant
We are hiring
Company name: BUNI Travels
Position: Business travel consultant
Requirement for an experienced travel consultant to interact with our clients and
guide them for best holiday packages according to their preferences. Proficient in
creating and updating client's record, negotiate and sell best plan and track KPIs
and make report. Having experience of minimum 3 years in the related field. The
office is located in UK and working days are 5 days in a week with additional
benefits.
vacancy open till 20 June 2022.
Pay roll and benefits
Salary as per acquired skills
Medical insurance
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Retirement benefits
Contact us today !
Interested candidate can contact us on [phone] or send CV via mail i.e.
[e-mail]
A plan outlining your recruitment strategy for obtaining the
best candidate
BUNI travel can use different strategies to hire the best candidates for the
required position which are discussed as under:
 Create compelling job description: This is a an effective way to find the
skilled and knowledgeable candidates. So the company needs to make an
attractive title and include all summary of the essentials and highlight the
culture as well.
 Use of social media: This is an attractive to tool to get the best and talented
candidates and allow the organization two way communication. The company
can share the photos of the company events in order to attract the prospect.
 Check resumes posted online: The company also check the resume that
are posted by the candidates on the websites. This make the organization
able to get the skilled potential employees for a business concern.
A three-month staff development plan for the new starter
Employee name XYZ
Date 11/05/22
Current title Business travel consultant
Current strength Persuading skills
Negotiation skills
Decision making skills
Development needs Technical skills
Communication skills
Time management skills
Actionable Step 1 for Technical skill
(time required 3 month)
There is need to organize training
program to enhance the technical skill
through various courses.
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Actionable Step 2 for communication skill
(time required 3 month)
Organize communication skill
development program for the employees
and encourage them to interact with
clients.
Actionable Step 3 for Time management
skill
(time required 1 month)
There is need to make to do list of the
tasks which are needed to perform then
compare the actual time taken with the
standard time to measure the difference .
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
Job description is important for company to develop a framework which help
HR manger to compare profile of candidate with the requirements needed for job
position in company. Job descriptions provides a set of framework in which Hr
manager write skills, functions, duties and responsibilities needed in company for
available job required. It also describes a set to compare documents with other
candidates with requirements to choose best possible applicant for the position.
(Alghazal, 2021, December) Company gave information about the position that is
needed with required set of skills with the help of description HR manager will create
a framework for company and also for people who are willing to apply for the
position as, people can compare required skills their current skills and then apply for
the position. In context to BUNI travel company required a travel consultant with
specific set of skills, duties, functions and responsibilities, so HR will create a
framework of description needed for the job to compare and get a right person for job
according to the person needed for position. Job description is important in company
for as it provides a informative documentation of scope, tasks, responsibilities and
working conditions related to position listing in organization. (Chunmian and et. al.,
2021) It provides a detailed specific type of work and purpose with relation to
company's goals and mission, it is a broad written general document statement for
specific job based on analysis on finding job. For BUNI travel company of getting a
travel consultant job description proved to be way to detailing all skills and
responsibilities needed for the job and chose best possible candidate for the
position.
Person specification document is needed for company is required for specify
skills required in positions, it describes set of skills, qualification, knowledge,
experience and other attributes in criteria in which applicants can posses to perform
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job duties. The documents id derived from job description to form a foundation of
recruitment process, person specification documents is important in company for its
recruitment process for getting best possible employee for the position. With the help
of person specification document it allows HR to compare skills and knowledge that
are required for the position in company to candidates profile ensuring best
candidates for the job. Few examples of person specification are as such, expertise
in specific research, foreign language qualification, programming language etc. It
helps to ensure for HR to assessing candidates on their abilities for job role, by
testing applicants with list of priorities in advance which helps in removing bias and
personal interest which can cause problems during success of recruitment process.
In context to BUNI travel company HR needs to create a set of skills, knowledge and
personal attitude that will be suitable at workforce in relation with company's goals.
(Downs and et. al., 2021) It allows HR manager to create a framework to compare
skills, education and knowledge of applicants to the requirements needed for
position. HR can evaluate person profile on the basis of person specification
document that are required for choosing best possible candidates for job role. The
document helps to provide recommendation of qualities for person qualify for job
position, also it helps to identify skills, traits, education and experience of candidates
that are needed for the organization to fulfill required needs. Hence person
specification document is required in recruitment process with right evaluation of
skills and knowledge required to attain goals and objectives of company and also of
individual on company in future benefits, by identifying skills and specific
requirements that are important in job position.
Job advertisement is form through which company can announce and get
attention of public for getting more applicants to chose best possible employee for
company. Job advertisement can be written document or a online poster which
mainly contains a basic information related to job position with all benefits that
company is offering. Job advertisement document is important for company as it
allows to spread awareness of vacancy available to get attention of many people as
possible, it helps to increase brand awareness in market.(Ganesan, Antony and
George, 2018) Creative advertisement can help to brand image and be recognize by
people in aware of organization those are waiting for vacancy available in company,
it helps to attract many applications for job so HR can select best possible
candidates for job role. In context to BUNI travel company HR manager can present
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a best attractive advert by mentioning all benefits that company is offering with the
job position to heir right person for the job fulfilling all required needs and
requirements of the company. (Ganesan and George, 2018) Recruiting travel
consultant for organization with the help of right advertisement company can spread
awareness in public through which there are some people waiting for job opening
available in the company because they are aware of the company and wanting to
join company , so through the advert people can apply for the position.
Recruitment strategy is plan through which company can make a action plan
to help creating successful identification and attracting best candidates for open
roles, as it provides basic points in recruitment process. (Gonzaga and et. al., 2020)
The recruitment strategy is a document that tells about target position in market
related to job and creating a source of recruitment that can be used for hiring, it is
needed to aligned with HR strategy to support strategic goals and initiation of
organization with human resource. Recruitment strategy document is important in
recruitment process because it create a base on which rest of the process is build
whole process on which HR manager can develop and create whole process
according the strategy of hiring best possible candidate for the job. In context to
BUNI travel on providing direct advertisement which helps solicitations advert directly
from company to public, it is a personalized form to establish direct interaction with
potential candidates. (Saunders and et. al., 2021)As a direct interaction helps to
connect with people and helps to target most of candidates for job position. Direct
advertisement measure will be useful for company as it is cheaper than other
measures and benefits company on getting best talent for the position.
Staff or employee development plan refers to the steps that are taken by the
company to enhance the skills of the employees so that they performance can be
effective and they become more productive(Spina and Spina, 2022). The
organization encourage the employees to acquire the knowledge by learning new
skills through various development programs so that the long term and short term
goals of the business can be achieved. By developing the professional skills the
employees are able to meet the goals of the organization. The assist the employees
to identify the professional achievement which they want the meet and also tract
their progress by completing the goals. The development plan help the organization
in making expansion and growing the business(Fisher, 2021). The employees also
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show their interest in enhancing their skills and help the company in developing a
strong team and good working relationship.
Conclusions
From the above discussion, it has been concluded that an organization can
find the best candidates by placing an advertisement, effective job description and
personal specification. The report has discussed the recruitment strategies to search
for the best candidates. The staff development plan has also been discussed which
are required by the BUNI travel to improve the skills of the employees.
References
Alghazal, M., 2021, December. Talent Acquisition Process Optimization Using
Machine Learning in Resumes’ Ranking and Matching to Job Descriptions.
In SPE Middle East Oil & Gas Show and Conference. OnePetro.
Chunmian, G.E. and et. al., 2021. Investigating the Demand for Blockchain Talents
in the Recruitment Market: Evidence from Topic Modeling Analysis on Job
Postings. Information & Management, p.103513.
Downs, M. and et. al., 2021. Purpose, role and person specification for Practice
Development Champions. In A complex intervention to reduce avoidable
hospital admissions in nursing homes: a research programme including the
BHiRCH-NH pilot cluster RCT. NIHR Journals Library.
Ganesan, M. and George, E.P., 2018. A study on the effectiveness of aesthetically
appealing print recruitment advertisement. Management Research Review.
Ganesan, M., Antony, S.P. and George, E.P., 2018. Dimensions of job
advertisement as signals for achieving job seeker’s application
intention. Journal of Management Development.
Gonzaga, A.M.R. and et. al., 2020. A framework for inclusive graduate medical
education recruitment strategies: meeting the ACGME standard for a diverse
and inclusive workforce. Academic Medicine, 95(5), pp.710-716.
Saunders, E.C. and et. al., 2021. Comparing the feasibility of four web-based
recruitment strategies to evaluate the treatment preferences of rural and
urban adults who misuse non-prescribed opioids. Preventive Medicine, 152,
p.106783.
Spina, J.D. and Spina, L.J., 2022. New Considerations for HR Staff Development.
In The New HR. Emerald Publishing Limited.
Fisher, W.A., 2021. Staff Interaction, Feedback Environment, Staff Development,
and School Climate: A Correlational Study (Doctoral dissertation,
Northcentral University).
Appendix
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A PESTLE analysis for BUNI Travel
It is a strategic analysis where external analysis is done by the marketer to
know the external factor which can impact the business of an organization. In
relation to BUNI travel, the pestle analysis has been done as under:
 Political: BUNI travel is required to follow all the rules and regulation made by
the government of the countries to run the business constantly.
 Economical: The business of the BUNI travel can be affected by the rate of
inflation, taxes and other factors which might impact the purchasing power of
the people.
 Social: BUNI travel provides its services by offerings different holiday
packages according to the preferences of the customers.
 Technical: BUNI travel is required to adopt the techniques to maintain the
records of the customers and use social media to make them aware about
their offerings.
 Legal: BUNI travel is required to follow all the employment and consumers
laws in order to protect the interest of the customers and employees.
 Environmental: The company should adopt sustainable practices in order to
save the environment and reducing carbon footprints.
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