Recruitment Documents for Business Travel Consultant at BUNI Travel
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This portfolio includes a job description, person specification, job advert, recruitment strategy, and staff development plan for a Business Travel Consultant at BUNI Travel. It also includes a PESTLE analysis for the company.
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BSc (Hons) Business Management BMP4006 People and Performance Recruitment documents 2019/2020 Semester 2 Submitted by: Name: ID: 1
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Table of Contents INTRODUCTION..........................................................................................................................3 A job description and person specification for the Business Travel consultant...................3 A job advert to help you in recruiting the Business Travel consultant.................................4 A plan outlining your recruitment strategy for obtaining the best candidate......................4 A three-month staff development plan for the new starter.................................................5 CONCLUSION..............................................................................................................................7 APPENDIX...................................................................................................................................8 A PESTLE analysis for BUNI Travel.........................................................................................8 REFERENCES...............................................................................................................................9 INTRODUCTION The report is upon the analysis of the BUNI travels which is an established name in Bolton, England. This company provides an aid to recruit a local travel 2
guide. The recruitment process takes place with the help of the Department of Traditional staff. The requirement of the assignment is to construct a viable and a structured portfolio which highlights the description of the job and the specifications which are mandatory of the travel consultant to get employed in the company(Wei and Cai, 2022). The primitiveness of a job advertisement is also mentioned along with a detailed plan outlining the most appropriate strategy to acquire the best candidate for the job. The development plan will also be formulated and thereby, a rational will be drawn according to the choices that have been made during the process. MAIN BODY A job description and person specification for the Business Travel consultant The obligations and the expertise which is necessary for the position offered by the BUNI travels is highlighted thereby. DUTIES AND RESPONSIBILTIES: Researchuponthevarieddestinationsandthescopeoftravel.The inclusions of the information regarding the weather stipulation, price and reviews(Basu, Das and Pal, 2022). The collection of the depositories and the balance amounts. Organization of the complete travel i.e., formulation of an itinerary base on the requirement of the clients. Promotion of the brand through impinging techniques and practices. Maintaining a strong interpersonal relationships with the clients and the key persons involved with the organization of the company. PREREQUISITIES FOR THE JOB: Verified experience in the field. Expertise in the domain of traveling software in respect to the computerized reservations systems, electronic travel and the GDS systems. Customer bound approaching. Strong interpersonal and communication skills. A verified and a reputed degree in the filed of hospitality, travel or tourism. Personal travel experiences as well. 3
A job advert to help you in recruiting the Business Travel consultant The requirement of the job is based on the acquirement of a travel consultant which imbibes the quality of immense enthusiasm for traveling across the globe (Bryce and et. al., 2022). The responsibility of arranging the trips and promoting the brand to the clients, which will thereby help in the expansion of the name of BUNI travels. The requisites of the job is thereby based upon the above mentioned obligations. The prospectus of the advertisement thereby will include the following: Company's culture– The values it imbibes is significant in terms of the job satisfaction of the employees. It ensure that the ethics are in accordance and the candidates gets the right exposure Progression in the career– The definite path for the success in the filed is exclusively designed for the workforce. Benefits and the perks– The remuneration of the travel supporting guides will be based upon the experiences they withholds. The additive vantage will also be highlighted during the interview process(Trojanowski, Tiernan and Yorke, 2022). Legal obligation– The proposal for the job has been made in the needful mannerandtherebythetermsandtheconditionsshouldbecarefully considered by the applicants. A plan outlining your recruitment strategy for obtaining the best candidate The strategies or the plan of action that can be utilized by the BUNI travels in terms of the recruitment process needs to be carefully examined in order to source the best candidate for the role. The varied sources can be: Campus recruiting– A tie-up with reputed and recognized universities can help in acquiring the best and the most relevant personnel for the team. This canbedonethroughfeaturingthecompanyintheregularizedcampus newspapersandmagazinesorwiththehelpofconductingrelevant workshops for the same(Dahleez and Aboramadan, 2022). Social media recruiting –The activeness of the HR must always be there attract the potential candidates for the relevant jobs. This can be done by building an reputation in the market through effective promotional schemes. 4
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The utilization of the varied platforms specially designed for the recruitment processes can help in a significant manner. Employee referral program– This is an integrated program which requires the most appropriate choices that are to be made through promising the existent candidates in the companies to become the brand ambassadors for the venture. They can help in the recruitment process through referring friends and other family members who have the relevant skills and expertise for the job(Greco, Saggese and Vento, 2022). A three-month staff development plan for the new starter. The development plan for the upliftment of the workforce of the BUNI travels will help in providing a sense of security amongst the employees. The plans can be either for a short or a long term depending upon the capabilities and capacities of the employee. This can thereby help them professionally upgrade their careers. The three-month plan of action can be formulated for a newcomer which will include: Provision of internship offered by the company for an upgraded job Enhancement in the interpersonal skills to secure a position in the company. Certification programs for the on the job training and development. Goals tos et for achieving the determined targets. Promotional schemes according to the expertise in the coming months, Rationalefor all the choices that have been made in the design of the above materials The academic papers based on the study have also been analysed and investigations have been made upon the same to highlight the insights of the research(Lee and Lee, 2022). The review of the literature can thus be made: Laura Jane Lawton, in her paper,'Travel Agency Threats and Opportunities: The Perspective of Successful Owners', has conducted 19 in-depth interviews of the successful and renowned travel agencies and thereby analyzed that the major threat which is being faced by the companies is because of the negative perspective of the public resulting due to the misplaced information prevailing in the market because of the ineffective and faulty media trails. The failure of the implementation of a suitable media tactic resulted in this facet. TheMcKinsey & Company, in their analysis, 'The 5
Travel Industry Turned Upside Down', bring out the key strengths the industry withholds in respect to their fight against the situation of the Covid-19. The segments which got affected the most and the preventive measures that were adopted by the relevant companies were properly and carefully examined. The importance of the non-price factors affecting the performances of the ventures were also critically studied(Martins, Soebarto and Williamson, 2022). The considerations regarding the designs and the plan of actions that has been chosen for execution requires a detailed analysis before implementing them in the BUNI travel's management. The integration system work between the design and the executionisimperativetorecognizeontimeinordertodistinguishthe contemplation. Thereare certain traits and characteristics for the options that has been finalized which needs to be kept in mind to eliminate the scope of any deformity in the long run. They are: Appropriate time to formulate a plan must be given by the company to significantly and accurately detail out the pros and cons of each and ever situation that can impact the functioning of the organization. The conditions for the requisite must be satisfied. The desired outcome must be achieved through the implementation of the program or the idea that be validated by the authorities(Rahman and Islam, 2022). Theexecutionofthespecificplanmustbedoneinaccordancetothe requirements of the segment. The factors affecting the situations should be kept in mind such as the weather conditions, costs and expenditure and the description provided by the clients, in order to provide them with the best. The anticipation of the future contingents for any sought of disruption must be kept in mind by the BUNI travel to ensure the safety and well being of the employees as well as the travelers. CONCLUSION An inference can thus be made that the plan of action which has been finalized by the BUNI travel, must incorporate all the requisites which are mandatory for a smooth functioning of the enterprise. The appointment of the suitable candidate must be made according to there capabilities and the skills and the recruitment 6
process must be effectively completed. The recommendations that can be gathered by the relevant review of literature must be significantly considered before making an execution. Thus, it can be concluded that the report is effectually designed to serve the purpose of the assignment and suitable citations have also been provided along with. APPENDIX A PESTLE analysis for BUNI Travel. Thereasoningofthemacroeconomicelementsistherebynecessaryto articulate the external factors that can influence the operations of the BUNI travels. POLITICAL –The decisions and regulations imposed by the government upon the opening and closing of the borders significantly affect the tourism industry. The restrictions imposed by the authorities influences the operations and migrations made in the other country. ECONOMICAL –The increase in the disposable income of the people result in the increase in the tourism department and the vice versa can bring a downfall in the same. The facilitation provided by the prospects of sharing economy can help in boosting up the sector in varied ways. SOCIAL –The rise of the presence of social media can help in uplifting of the sector through promoting the culture of different regions. This aids in the sustainable growth of the companies. The BUNI travels can take p\help of varied platforms operating on the web to advertise about their respective presence in the market. 7
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TECHNOLOGICAL–Thedevelopmentofthefacilitiesinthetransportation influences the traveling decisions made by the customers of the organizations. The comfort that has be provided to the clients in respect of the provisions of certain modern amenities must be considered by the BUNI travels. LEGAL –The obligations laid down by the authorities for the safety and well being of the travelers has to be taken into account to avoid the mishap. The BUNI travels must Incorporate all the measures that has to be adopted foe the travel to effectively and efficiently carry out the business. ENVIRONMENTAL –The emission of the pollution during the travel can impact the ecological concerns of the environment. These influences must be kept in mind and authoritativecriterionmustbetakentoaccounttoavoidsuchcausesforthe depletion by the BUNI travels. REFERENCES Books and journals Basu, T., Das, A. and Pal, S., 2022. Drainage modification and its effect: assessing thesituationthroughtheopinionoflocalpeople.SustainableWater Resources Management,8(2), pp.1-14. Bryce, V., and et. al., 2022. Post-COVID-19 ethics of people analytics.Journal of Information, Communication and Ethics in Society. Dahleez, K.A. and Aboramadan, M., 2022. Empowering leadership and healthcare workers performance outcomes in times of crisis: the mediating role of safety climate.Journal of Organizational Effectiveness: People and Performance. Greco, A., Saggese, A. and Vento, B., 2022. A Robust and Efficient Overhead People Counting System for Retail Applications. InInternational Conference on Image Analysis and Processing(pp. 139-150). Springer, Cham. Lee, J. and Lee, C., 2022. Investigating the performance of models estimating NO2 and PM2. 5 in the US metropolitan areas and their environmental inequality and vulnerable people areas.Local Environment,27(3), pp.309-326. Martins, L.A., Soebarto, V. and Williamson, T., 2022. Performance evaluation of personalthermalcomfortmodelsforolderpeoplebasedonskin temperature, health perception, behavioural and environmental variables. Journal of Building Engineering,51, p.104357. Rahman,M.andIslam,M.N.,2022.Exploringtheperformanceofensemble machine learning classifiers for sentiment analysis of covid-19 tweets. In 8
SentimentalAnalysisandDeepLearning(pp.383-396).Springer, Singapore. Trojanowski, S., Tiernan, C. and Yorke, A.M., 2022. Gait speed self-prediction accuracy for people with neurological conditions in inpatient rehabilitation. Physical Therapy Reviews, pp.1-8. Wei, N. and Cai, M., 2022. Optimal frequency of whole body vibration training for improving balance and physical performance in the older people with chronic stroke: A randomized controlled trial.Clinical Rehabilitation,36(3), pp.342- 349. 9