Recruitment Documents for Business Travel Consultant | Desklib

This document provides recruitment documents for hiring a Business Travel Consultant, including a job description, person specification, job advert, recruitment strategy, and employee development plan. It also includes a rationale for the choices made in designing these materials. The subject is BSc (Hons) Business Management, course code BMP4006 People and Performance, for the semester 2 of 2019/2020. The college/university is not mentioned.

BSc (Hons) Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
1

Contents
A job description and person specification for the
Business Travel consultant p
A job advert to help you in recruiting the Business Travel
consultant p
A plan outlining your recruitment strategy for obtaining the
best candidate p
A three-month staff development plan for the new starter
p
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p
References p
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A job description and person specification for the
Business Travel consultant
BUNI TRAVEL
BUSINESS TRAVEL CONSULTANT
JOB BRIEF:
Looking for business travel consultant with high enthusiastic and passionate for traveling,
join company to help in creating and organize trips to clients.
RESPONSIBILITIES:
 Determine to each client's requirements and needs includes destinations, transit
time and length of stay.
 Need to inform clients about policy of company includes dates and penalties.
 Research, study and explore different travel destination options includes travel
price, weather conditions, customs and reviews of places.
 Main key relationship with clients.
 Maintain financial statements and documents up to date.
 Organize traveling accommodation from beginning to end process.
REQUIREMENT AND SKILLS:
 Passionate about travel and tourism.
 Great knowledge about latest tourism trends.
 Customers oriented mindset.
 X years of travel consultant or similar role experience.
 Attitude to handle crisis.
 Degree in hospitality, travel, tourism business or other relevant field.
Person specification
ESSENTIAL DESSIRABLE
SKILLS Good decision making,
ability to listen
Communication skills,
technical skills
KNOWLEDGE Traveling software, English
with additional language
Travel destination packages
with all other factors include
in creating packages.
EXPERIENCE Personal traveling Business travel and tourism
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consultant
ATTITUDE Positive and cheerful Persuading, customer
oriented approach
A job advert to help you in recruiting the Business Travel
consultant
HIRING FOR
TRAVEL CONSULATNT
 MINIMUM EXPERIENCE OF
2 YEARS IN TRAVEL
CONSULTANT
 PEOPLE OREINTED,
OUTSTANDING
CUSTOMERS SERVICES
AND MANAGEMENT
SKILLS
 AMBITIONS AND PERSISTENT
 HAVE ABILITY TO EFFECTIVELY SELL INBOUND AND
OUTBOUND DESTINATIONS INCLUDES TOUR PACKAGES
BUNI TRAVEL AGENCY
7, XX, ENGLAND, PHONE NO. **********
Email bunitravels@gmail.
A plan outlining your recruitment strategy for obtaining the
best candidate
Strategic recruitment plan is a detailed map on attracting best talent for organization.
There are various types of method in recruitment strategy, recruiting travel consultant for
BUNI travel direct advertising method is best. (Fox, L., 2022, March)Placing a job advert on
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career sites, social media, industry publication and job boards is best way to find talent, it
gives a exposure to brand. Referring social media platform is great medium to share job
positions with posting events and environment of company for direct connection with
audience and attract best talent for the job.
A three-month staff development plan for the new starter
Employee development plan
Employee Name: xyz
Date: 20 – May – 2022
Current Title: Travel Consultant
Current Strength: Communication skill and degree in travel
tourism
Development Needs: Technical skill, increase knowledge about
travel destinations with other factors
Professional Goals: Professional travel consultant
Step 1: Start classes and teach technical knowledge
about software used in travel agency or by
company. To improve knowledge about
travel destination includes cost, customs,
weather conditions and review about places,
person needs to do research on those.
Step 2: Inform about company's goals and consider
employee personal goals
Step 3: Taking feedback of employee experience in
organization and feedback from mentor
Step 4: Tracking employee performance and
checking target goals.
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Rationale for all the choices that have been made in the
design of the above materials (1500 words)
Job description is a useful language tool that help to make framework of tasks,
functions, duties and responsibilities for certain positions. It details specific type of work and
purpose with relation to company's goals and missions, It is a broad, written and general
statement for a specific job based on analysis of finding job. (Davis, A.R., 2021)Choosing a
job description document on hiring a travel consultant for company is important, as it
provides description which allows people to compare role and requirements that are required
in job. Documents is need for compare with applicants profile and choose best talent for job,
also person can see role and skills required and match with their profile whether they are
suitable for job or not then they apply to the positions. (Ngo, L.V. and et. al., 2020)Job
description is a framework create by HR and helps to evaluate candidates profile, evaluation
is helped to see and compare person for position. It serves a basis for interviewing candidates,
job performance evaluation and orientation of employees, from which HR can choose best
talent for position required. Job description is typically outline necessary skills, education and
skills needed for potential employee, includes duties and responsibilities of job, after
preparing job description it serves evaluation purpose for HR and also for candidates. So job
description documents for BUNI travel to hire travel consultant and helps to evaluate right
person for the jobs which lead to achieve goals and mission of company, hence it important
for organization.
Person specification is a description of skills, qualification, knowledge, experience
and other attributes a criteria from which a candidate possess to perform job duties. It derived
from job description documents to form a foundation for recruitment process. (Karácsony, P.,
Izsák, T. and Vasa, L., 2020) Person specification document is important part of recruitment
as it allows HRM to communicate traits to find desirable ideal candidate, such as previous
work experience education and any other traits needed for success in role for job. Person
specification is required in HRM for BUNI travel agency to hire travel consultant, this
documents will help to evaluate person skills and experience and if skills or knowledge need
to be develop it help later in the process. It ensure specific required skills that are needed for
position in employee HR of company develop this documents from job description to specify
essential skills and knowledge that are required for travel consultant. Person specification
documents contains criteria on each company or candidates can evaluate employee profile.
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(Strohacker, E., Watts, S.J. and Wright, L.E., 2022) In context to BUNI travel agency the HR
will describe documents from job description and create a framework to evaluate candidates
skills, knowledge and personal attitude to decide whether applicant is right fr the job and
choose accordingly. Person specification document list recommended qualities fro person to
qualify fro position, it identifies skills, traits, experience and education of candidate that
might be needed for the job. Hence person specification is required for recruitment with right
evaluation of skills and knowledge that are required in company to attain goals and objectives
of company in future basis. To identify right skills and requirement for job it is important.
Job advertisement is a form of announcement to inform people that a certain job
position is available, it is a written document which contains basic information about job
position with benefits that company is offering. Job advertisement document is important for
recruitment in organization, as it allows to spread awareness about availability of job position
vacant in organization.(Torp, S.and et. al., 2018) A good advert can help to increase brand
image of company, to get recognized by people aware of organization and waiting for vacant
availability. In context to BUNI travel HR needs to develop a good advert to spread
awareness of availability in organization to attract many applications. It helps to spread
awareness about recruitment which lead to impact on getting best possible candidates for job
in organization. From advert it ensures people getting aware of job and apply. There are
many people are are already aware of company and waiting for job availability with the help
of advert it ensure them about the job positions. There are different ways from which
company can show their advert in market to spread awareness such as, posters, newspaper,
social media and other.(Jain, E. and Mangla, A., 2020) Attractive advertisement ensures of
attracting many people towards it, which lead to more applications and possible of getting
best employee for position in organization. Recruiting travel consultant for BUNI travel
company's hr is choosing best possible advertisement for hiring right choice for he position.
With the right advert on right platform it will ensure to get more possibilities of getting a best
potential employee in organization, hence job advert is important for recruiting.
Recruitment strategy is a document about target job position in market, it is main
recruitment sources to be used. It is needed to aligned HR strategy to support strategic goals
and initiative of organization and human resource. (Fox, L., 2022, March)The recruitment
strategy defines goals for recruitment process and HRM, because of company specified
position in work market. A successful strategy helps to match innovative enterprise with
various HR. the recruitment strategy is important for as it contributes to build unique position
in market, to hire best talent with the help of right strategy to attract applicants for job
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positions. It helps to improve a effective recruiting and selection policy for recruitment in job
also maintain companies objectives and provide opportunity to employees. It is proved to be
a effective strategy for hiring best employees to establish brand employees and improve job
posting and description to prioritize enterprise policy. In context to BUNI travel is choosing
direct advertising , as it is a solicitation advertising directly from brand to its people. Direct
advertising is personalized form to market establish direct interaction with potential
applicants. It allows direct connection with people that can be potential employees of
company, to target most of candidates for job position.(Buchanan, D.A. and Huczynski,
A.A., 2019) There are various method in direct marketing through which company can
connect with people and attract them to organization. Company can use direct advertising
method to spread awareness in market about job availability which lead to ,most applicant
and a potential best employee for organization. For BUNI travel a direct advertising measure
will be useful as it is travel and tourism industry other way will cost more , since it is much
cheaper it will be benefits for enterprise and get best talent for the position.
Employee development plan refers a steps procedure taken by organization to
enhance skills and knowledge of their employees and motivate them to acquire new learning
and knowledge.(Ohemeng, F.L., Obuobisa Darko, T. and Amoako‐Asiedu, E., 2020) It is a
document to achieve goals, skills and competency development with objectives of employee
to accomplish with support to continuous improvement and career development. Elements for
creating a effective development plan are, challenge to push employee to improve their skills
and gain knowledge with confidence about the role . Support plan must include a powerful
source of support that will help employee to achieve goals and objectives of company and
also personal. In context to BUNI travel company needs to focus on developing knowledge
about the destination with their travel cost, customs and weather changes in each country to
suggest appropriate packages to clients.(BURKE, K., ROBINSON, P. and Choi, M., 2020)
Employee growth plan is a process to improve knowledge and responsibilities of individual
in organization, it allows to train new employees for right fit in enterprise. Development
plans to keep track on performance of employees while measuring their actual performance
for future goals and objectives of company and also of individual goals. Development plan is
created by hr for mentor to keep track of new employees and make them responsible for job.
Hence a good employee development plan is important in recruiting process of company to
improve skills of staff and make them responsible to achieve goals. So HR needs to make a
plan to track performance of employee in BUNI travel for better travel consultant for
company.
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REFERENCES
Books and Journals
Buchanan, D.A. and Huczynski, A.A., 2019. Organizational behaviour. Pearson UK.
BURKE, K., ROBINSON, P. and Choi, M., 2020. Developing meta-strategies for hospitality
experiences. Managing Hospitality Experiences, p.141.
Davis, A.R., 2021. Disability and Advocacy in the Book of Job. Troubling Topics, Sacred
Texts: Readings in Hebrew Bible, New Testament, and Qur’an, p.99.
Fox, L., 2022, March. Team Building for Employee Morale and Productivity. In Proceedings
of the 2022 ACM SIGUCCS Annual Conference (pp. 34-37).
Gamlath, S., 2022. Peer learning and the undergraduate journey: a framework for student
success. Higher Education Research & Development, 41(3), pp.699-713.
Gol Mohammadi, N. and et. al., 2019, August. Privacy policy specification framework for
addressing end-users’ privacy requirements. In International conference on trust and
privacy in digital business (pp. 46-62). Springer, Cham.
Jain, E. and Mangla, A., 2020. Behavioral analysis of consumers towards
advertisement. South Asian Journal of Marketing & Management Research, 10(5),
pp.29-38.
Karácsony, P., Izsák, T. and Vasa, L., 2020. Attitudes of Z generation to job searching
through social media. Economics & Sociology, 13(4), pp.227-240.
Ngo, L.V. and et. al., 2020. Mindfulness and job performance: Does creativity
matter?. Australasian Marketing Journal (AMJ), 28(3), pp.117-123.
Ohemeng, F.L., Obuobisa Darko, T. and Amoako‐Asiedu, E., 2020. Employee engagement
and task performance in state‐owned enterprises in developing countries: The case
study of the power sector in Ghana. Journal of Public Affairs, 20(2), p.e2021.
Strohacker, E., Watts, S.J. and Wright, L.E., 2022. Socioeconomic Strain, Bullying
Perpetration, and Negative Emotions: A Re-specification of GST. Crime &
Delinquency, p.00111287221093326.
Torp, S.and et. al., 2018. Workaholism and work–family conflict among university
academics. Higher Education, 76(6), pp.1071-1090.
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Appendix
A PESTLE analysis for BUNI Travel
A pestle analysis is a tool used for identify external environment factors that can
affect industry. (Gamlath, S., 2022) It allows to understand the future of industry and aspects
that needed to be consider immediately.
Political: There are sub various in political factor such as, open borders, government stability
and tax incentives. From recent pandemic these factors cause major issues on BUNI travel
as, government closed tourist entry in country and many country need special visa approval
to visit.
Economic: Economic factors that can affect BUNI travel are such as, rising disposal
incomes, sharing economy and better economic models, recent economic changes affect on
people as most customers are not able to travel.
Social: Social factors that can affect BUNI travel are as such trend aspect, interracial
harmony. Changing social trends can affect designing of packages for clients and keeping up
with every trends cause issues on consultant.
Technological: Technological factor that can affect BUNI travel agency is that constant
change in technology, cause issues on travel(Gol Mohammadi, N. and et. al., 2019, August)
agency there are development in transit system and software are keeping changing due to
which it cause issues to book packages for customers.
Legal: Legal factor that can affect BUNI travel are such as, every country has different rule
and regulation and sometimes it changes. Consultant need to update every laws of countries
and it can causes issues on operation.
Environment: Environmental factors that can affect BUNI travel is tourists cause further
pollution is rising by tourism as they are destroying beeches and coral reefs. Many tourist
visit places and destroy public property and cause pollution which can affect company.
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