Recruitment Documents for Business Travel Consultant | Desklib
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Get recruitment documents for Business Travel Consultant including job description, person specification, job advert, recruitment strategy, and staff development plan. The documents also include rationale for the choices made in the design. Subject: Business Management, Course Code: BMP4006, College/University: TOP18256 4006
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Business Management BMP4006 People and Performance Recruitment documents 2019/2020 Semester 2 Submitted by: Name: ID: 1
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Contents Ajobdescriptionandpersonspecificationforthe Business Travel consultantp A job advert to help you in recruiting the Business Travel consultantp A plan outlining your recruitment strategy for obtaining the best candidatep A three-month staff development plan for the new starter p Rationalefor all the choices that have been made in the design of the above materials (1500 words)p Referencesp 2
Ajobdescriptionandpersonspecificationforthe Business Travel consultant A job description is referred as a useful tool which have duty of a person related to the specific job post and this also explains the task and function which have to be performed by a candidate. Nothing is easier then to sell a product you yourself tried and are excited for. Take every chance for familiarize yourself with what goes on in a tourism industry. To, set up a career in tourism you have to be passionate for it. There are many choices of where will you end up in last. This include becoming a travel agent, such as spa manger, a travel consultant, tour operator, hotel manager, event and conference organizer, executive chef, tour guide andmanymore(Nudurupati,Garengo,and Bititci,2021).Inwhichapersonal specification is a document which have personal skill and other needed information and an enterprise check all the information in order to select a suitable candidate for a specific job role. Personal specification is connected with a job description for check whether a person match the need of the job or not. This includes different knowledge, experience and skills etc. will be removed through this recruitment process. This process assist the HR development of a enterprise fro selecting the best suitable person for job profile from a group of candidates. JOB DESCRIPTION : - CRYSTAL TRAVELS TRAVEL CONSULTANT JOB BRIEF : - The company is looking for a striking travel consultant who have good knowledge and experience of travel. The main objective of a travel consultant is for for promoting travel agency and take booking in accordance to the customer's requirement and needs. RESPONSIBILTIES : - To make and modify a suitable travel package as per the preference and requirements. Responsible to explore trending and new travel locations. Suggest a suitable travel package for customers according to their need. Performing research in regard to various travel locations. Making various strategies in order to promote sale of the firm. EXPERIENCES : - Candidate do have an experience for at least one year in the field of tourism. QUALIFICATION : - 3
Required professional degree in field of tour and travel from a well recognized university. Required a diploma certificate in computer and suitable experience for this. SKILLS : - Fluent English speaking and other languages. Marketing skill for selling travel packages to the customers. Good knowledge of computer and familiar with software. Passionate for tour and travel Person specification ESSENTIALDESIRABLE SKILLSThisisimportanttotalkin fluent English and also have astronginterpersonalskill with good negotiation skill. Gooddecision makingskillwith the ability to convince people for buying services. KNOWLEDGEThecandidatedohave proper knowledge for various computer software and basic ExcelandMSOffice knowledge. Better knowledge and experience forvarioustouristplacesand attractionsandshouldbe passionatefortraveltodistinct place. EXPERIENCEPersonal travel experience in various locations. Dohaveexperienceforoneor moreyearinthefieldoftravel consultancy. ATTITUDEKind, politeness, conceivableCustomer centric attitude A job advert to help you in recruiting the Business Travel consultant 4
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The most essential and effective method for hiring people is job advertisement fromanorganisation.Theactivitieswhichisrealtedtojobadvertisementis responsible for recruitment agencies(Muninger,Mahr,and Hammedi,2022). The advertisement for job will be designed for attracting people with correct and proper details for contact organisation. Adeverisement of a job design in a way for leaving a strong impression in the mind of job seekers. JOB Advertisement For the post of business travel consultant, the Pagani travel is going to hire the potential and talented candidates. The location of the job will be in London. Firm Name: -Pagani LOCATION: -United Kingdom INDUSTRY: -Car manufacturing JOB ROLE and POSITION: -HR manager. QUALIFICATIONS: -Professional degree in the field of tour and travelism. EXPERIENCE:-Twoyearsormoreinthefieldoftourismandtravel consultancy. SKILLS:-Betterinterpersonalskillwithstronginterpersonalskilland outstanding communication skills. PAY SCALE: -$19000 P.M excluding incentives. LEAVES: -27in a year SuitableandinterestedcandidatescansendtheirResumeat CRYSTALTRAVEL@gmail.com Regards, CRYSTAL TRAVELS. A plan outlining your recruitment strategy for obtaining the best candidate Each enterprise have their own different strategy of recruitment which varies from post to post which assist the company to find out a best and suitable candidate for the specific job profile. This is essential for a organization to have a plan for recruiting candidate to evaluate attitude and skills and capabilities of a person. In context of crystal travel, the company use social media platform for fulfilling vacant post of travel consultant with a reliable candidate(McKenzie,2021). The method target on a larger number of audience and encourages two way communication within both parties. In present days every person use social media which have great benefit for the company to reach out larger audience and shortlist best candidate 5
among them. Company should add working environment and the videos as this will assist the company for attracting more customers who are serious for this job. Through using a platform for advertisement of a vacant post for travel consultant, company can avail benefit to increase awareness in the interested candidates. Required skills for the Travel Agent: 1.Good communicationskills:By conducting researchinterviewwith the client's worker to manage the stakeholders and team, delivering presentation and writing a business proposals, good communication is more essential in consulting work. So often stagnate or project break down of a lack of good communication. Being a better communicator sets you apart from the rest and this quickly gain you this kind of reputation(Lebel,and, et. al., 2021). Career in tourism need great or good communication skill as customer from any other nationality also come in this role at time you will working. 2.Should be Highly Organized the work you do:The travel consultants were great planners. The qualities and skills needed for a travel agent juggles bookings, calls and communication is an everyday balancing act in them. The responsibilities include arranging processing payments, flights, negotiating deal,advertisingclients,sendingticketsandsecuringaccommodation. Needlessfortravelconsultantareableformultitaskandbeinghighly organized is an good vice which every travel consultant must build. 3.Have other Technical skill:This is essential for a travel agent. They have to keep a tab on what is going on recently in IT sector and also works together for getting knowledge about other IT skills by themselves(Panigrahi, and, et. al., 2021). 4.Get proper education in this field:Travel consultant get education in the field which they will enter. This assist in many ways to get clear with the work which you understand, having know how for what kind of work is this and any other matter. Proper education in this goes a long way to prepare you for the industry and is a essential thing you have. 5.Good decision making:This is quite daunting have to assist yourself when youarenewintheorganizationorjob.Butshowingcommitmentand conviction for your idea, and the ability to follow from, this is highly essential in consultancy. Confidence come with the experience, so this is essential for being just as effective listener(Kumar,and Singh,2022). Learn through your peers and offer a support from realizing the idea if you believe them and this will produce good result for this project. Doing exactly what you say and you will sound good, but this is important to build credibility and trust inn this team. 6.Ability to listen:This is a quality which each travel consultant will definitely harbor. Many in time, customer come with good enthusiasm and tell each they want to visit and have fun for where they were going on vocation for. If anyone as a travel agent will not listen carefully, this surely about to make few problem and this is a bad thing for the career. 6
A three-month staff development plan for the new starter Employee Name:GHI Date:22 – September – 2022 Current Title:Business Travel Consultant Current Strength:BestEnglishspeakingand communicationskillwithbetter interpersonal skill and a suitable degree in tourism. Development Needs:Takeknowledgeofvarioustourist attraction and locations and their travel cost,conditionofclimateandmany travel related things. Professional Goals:Professional consultant Step 1:Performingresearchonvarious attractive and trending travelling places andtoresearchforthetravelling expenses,stayingcostwithweather condition. Also for gaining knowledge for various software used through travel consultantssuchasLemaxto improvisetheexperienceofclientat time of booking. Step 2:Togetfeedbackfortravellers experience. Step 3:For evaluating the performance of staff and setting up goals and objectives for them to achieve and track their goals and modify things if needed. 7
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Step 4:Evaluate real time performance of staff with the assistance of setting targets. Rationalefor all the choices that have been made in the design of the above materials (1500 words) Jobdescriptionisanimportantdocumentforframingahiringoftravel consultant in the Crystal travel company. Better and concise job description which also have specific description for job role and responsibilities needed to fulfilled working as a travel consultant. Job description is consider essential because this consider essential because this assist job seeker to match their knowledge, skill and experience as according to the requirement of Crystal travel. HR manager receives application according to the required profile for job description make this easy for HR manager to recruit best fit candidate for this profile(Iii,and, et. al., 2022). Apart from job description act the foundation of interview which a manager conduct to find a candidate. Job description not only assist human resource department to conduct hiring process better but also assist enterprise in bringing overall efficiency and productivity. This assits in lowering down the hiring cost for Crystal travel. Individuals who apply for this position match the skill needed and set educational criteria and identify whether theseare eligible for this position or not. This also assist an individual through saving their time rather than apply randomly for a job without any prior knowledge to exact need made by Crystal travel related to a specific job role of Travel consultant. In most of the enterprise, this is a duty of HR managers to make a job description with references to the need of job profile and this support them for recruit the suitable candidate. Personal specification is an essential part of job description. This make it easy to communicate desire and the important skill which are needed by a candidate. This tell a recruiter for various things such as work experience, education and many other things which are essential in a candidate for achieving success in the near future. Mainly this covers the qualification, work experience, managing experience which 8
help the individual for achieving the goal or objective set by a company related to a relevant job role(Battisti,and, et. al., 2022). Generally the personal specification have the skills, knowledge, capabilities and many more. Which needs to perform activities related to this job role in a workplace. This is an important part of Human Resource mangers to whether this candidate is suitable for this job or not. References Battisti, E., and, et. al., 2022. Financial performance and global start-ups: the impact of knowledgemanagementpractices.JournalofInternationalManagement,28(4), p.100938. Iii, J.J.C., and, et. al., 2022. The impact of Mexican culture on the human resource management practices of Mexican-American family firms.International Journal of Entrepreneurship and Small Business,45(4), pp.518-550. Kumar, A. and Singh, R.K., 2022. Supply chain management practices, retail outlets attributes and organisational performance: a case of organised food retailers in India.Journal of Global Operations and Strategic Sourcing, (ahead-of-print). Lebel, L., and, et. al., 2021. Climate risk management practices of fish and shrimp farmers in the Mekong Region.Aquaculture Economics & Management,25(4), pp.388-410. McKenzie, D., 2021. Small business training to improve management practices in developing countries: re-assessing the evidence for ‘training doesn’t work’.Oxford Review of Economic Policy,37(2), pp.276-301. Muninger, M.I., Mahr, D. and Hammedi, W., 2022. Social media use: A review of innovation management practices.Journal of Business Research,143, pp.140-156. Nudurupati, S.S., Garengo, P. and Bititci, U.S., 2021. Impact of the changing business environment on performance measurement and management practices.International Journal of Production Economics,232, p.107942. Panigrahi,R.R.,and,et.al.,2021.InventoryManagementPracticesandgrowthof ManufacturingFirmsinBusinessEnvironment.ReviewofInternational Geographical Education Online,11(8). 9