Recruitment Documents for Business Travel Consultant at Desklib

This document provides recruitment materials for the Business Travel Consultant position at Desklib, including a job description, person specification, job advert, recruitment strategy, and staff development plan. The rationale behind the choices made in designing these materials is also explained.

Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
Contents
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A job description and person specification for the
Business Travel consultant p
A job advert to help you in recruiting the Business Travel
consultant p
A plan outlining your recruitment strategy for obtaining the
best candidate p
A three-month staff development plan for the new starter
p
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p
References p
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A job description and person specification for the
Business Travel consultant
A Job Description is basically a useful and written narrative tool which not only
explain the duties related to the job position but also explains the functions and tasks
to be performed. This gives the entire detail to the individuals who perform the task
like how to perform, how that work is completed, purpose behind conducting the task
and many more (Ramhit, 2019). This is basically developed for specific kind of job
role that defined the job location as well as the requirements of job. On the other
hand, personal specification is also a document which basically describe the
personal attributed that the management of an organization is looking in an
individual. Personal specification document is totally associated with the job
description which make sure that whether an individual is suitable for the job role or
not. This basically comprises the in depth description of skills, knowledge,
experience and many more which are needed to perform the task. With the help of
this, problem in the recruitment process like biases, prejudicing and personal interest
can be removed. Along with this, this also assist the HR department of company in
the entire selection process and helps them in selecting the best among the pool of
candidates.
JOB DESCRIPTION: -
CRYSTAL TRAVELS
TRAVEL CONSULTANT
JOB BRIEF: -
The organization is seeking for an excellent travel consultant who love to travel and
have the proper knowledge about the travelling. The individual is responsible not
only for promoting but also for booking the travel agreement according to the
customer’s needs.
RESPONSIBILTIES: -
 Responsible for exploring the different attractive locations.
 Do research about the locations like whether conditions, prices, reviews and
many more.
 Design and develop the attractive travel packages for the customers.
 Suggest the suitable package to the customers as per their requirements.
 Identify the various promotional tools in order to promote the firm packages.
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EXPERIENCES: -
 Experience of at least 1 year as a business travel consultant.
QUALIFICATION: -
 Professional degree in tourism and travel or in any other field.
 Professional certificate in computer from well recognized university.
SKILLS: -
 Basic computer skills along with the knowledge of software’s.
 Passionate to travel and tourism.
 Effective interpersonal and communication skills.
 Fluent in English and other language act as advantage.
Person specification
ESSENTIAL DESIRABLE
SKILLS Must be fluent in English and
have the effective
interpersonal and negotiable
skills.
Excellent ability to sales the
company product and also
decision making skills.
KNOWLEDGE Must have the knowledge
about the different computer
software as well as
applications like MS office.
Effective knowledge about the
different locations and passionate
about travel.
EXPERIENCE Personal travelling 1 year as a business travel
consultant
ATTITUDE Positive, politeness Customer oriented approach
A job advert to help you in recruiting the Business Travel
consultant
Job advertisement is being considered as the most important method to hire the
individuals for the organizations. Recruitment agencies basically do the Jobs
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advertisement (Christodoulou and Cullinane, 2019). The job advert needs to be
designed in proper manner and includes all types of communication so that it attracts
the talent towards the workplace. The job advertisement which are designed is being
considered as the first impression of the firm in the job seekers mind.
JOB Advertisement
For the post of business travel consultant, the CRYSTAL travel is going to hire
the potential and talented candidates. The location of the job will be in
Bloomsbury London.
 Firm Name: - CRYSTAL TRAVEL
 LOCATION: - Bloomsbury London.
 INDUSTRY: -Tour and travels
 JOB ROLE and POSITION: - Business travel consultant.
 QUALIFICATIONS: - Professional degree in tourism and travel or in any other
field.
 EXPERIENCE: -experience of at least 1 year as a travel consultant.
 SKILLS: - Fluent in English, excellent communication and interpersonal skills.
 PAY SCALE: - $20000 P.M excluding incentives.
 LEAVES: - 20 in a year
Suitable and interested candidates can send their Resume at
CRYSTALTRAVEL @gmail.com
Regards,
CRYSTAL TRAVELS.
A plan outlining your recruitment strategy for obtaining the
best candidate
Recruitment strategy is basically a plan which allow the business organization to find
out the best candidate for the vacant position. In context to the CRYSTAL TRAVEL,
in order to fulfill the position of business travel consultant the management of the
Crystal Travel is going to use the social media as a tool. By utilizing this, the
requirement of the job position can be effectively shared to the entire network and
encourage the two-way communication. In the today’s era, almost all the individuals
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are on the social media platform. These social media platforms provide them a great
platform to the organization in order to recruit the candidates. By posting for the
vacant position on the social media platform by the firm, this result in result in
increasing awareness about the vacant position among the individuals (Naya and et.
al., 2021)
. By posting the videos of different activities on the social media platform along with
the working environment this attract the large base of applicants towards firm.
A three-month staff development plan for the new starter
Employee Name: XYZ
Date: 25 – July – 2022
Current Title: Business Travel Consultant
Current Strength: Extra ordinary communication skill
along with the interpersonal skills,
authentic degree in the tour and
travels.
Development Needs: Improves the knowledge about the
numerous locations, its cost, climate
conditions and many more.
Professional Goals: Professional Consultant
Step 1: Find out huge number of places which
are attractive and research about the
cost of staying as well as returning and
climate conditions. Improve the
customer bookings by gaining
knowledge or information about various
travel software such as Lemax.
Step 2: Receive employee feedback on their
experience.
Step 3:
Review as well as track the employee’s
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performance and set goals for them.
Step 4: Compare the actual performance of the
candidate with the defined goals.
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
To hire a Travel Consultant for CRYSTAL Travel, the choice of JD ‘s is very crucial.
These provides the proper explanations of job role that allow people to see the roles
and skills they need to do their jobs. This document helps in finding out whether
specific person fit for the job or not. This allows recruitment managers to simply
matches the candidate's resume with Job description and hire the appropriate
candidate for the vacant position (Sibarani and Scerri, 2020). This describes the
skills, abilities, knowledge, training, responsibilities and tasks that employees need to
fulfil. On the basis of JD, discussion, orientation and evaluation of employee
performance is done by the recruitment manager. Job descriptions allow firm
managers to review or confirm the employee performance. JD and personal
specification play a very important for the company's HR department and for those
persons who are looking for a job. Candidates first look at a company's job
description and compare their resume to the job requirements and determine if they
are qualified or suitable for that job. In most companies, job descriptions are created
by the company's talent management department according to the company's job
requirements which helps them to recruit personnel as per the detail.
Personal specifications are being considered as the most crucial part of the Job
Description. As a result, they can convey both the desired and essential skills that
the candidate must have. This basically communicate the work experience
knowledge, skills and much more needed within an employee need to succeed.
Personal specification describes all the skills, knowledge, abilities, etc. that a firm
employee needs to play a professional role in the workplace. This primarily includes
work experience, required qualifications and management experience essential to
helping candidates achieve their work-related goals. Personal specifications play a
central role for HR and applicants, whether or not they are fit for the job.
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In the procedure of recruitment, the job advertisement plays very important
role. Through company is able to spread the information of availability of vacant post
within company. With help of effective and good job advert potential candidates are
easily attracted in large number those who are looking for job (McRobert and et. al.,
2018). Due to the effective use of job advert every individual easily know the
information’s regarding the opening positions of a specific company which provides
assistance to company in aspect of receiving more applications and choosing the
best from tool. The main objective behind creating the job advertisement is to
attracting the potential candidates by convincing them so that they apply for vacant
post and in these ways, company easily achieved the qualified employees in large
number. In aspect of job advert it is considered as one of the effective techniques for
getting the attention of the talented candidate in huge number.
Recruitment strategy plays the major role for the department of HR within
organization. This strategy helps them for recruiting the qualified candidate in aspect
of fulfilling the vacant posts. With help of this best workers are hired and developed a
brand for managers, increasing the posting of jobs along with the description of job,
facilitate assistance for prioritizing the policies of organization support in conducting
the procedure of interview and also help in capturing the talented employee. In
context to CRYSTAL TRAVEL, the management of organization is used the
approach of social media effectively. In this they are posting about the information’s
of vacant positions on the platform of social media and reach to them for identifying
the talented candidate for the job profile. In today’s time social media platforms are
used by huge number of people and makes this strategy to them very easy for
identifying the right job.
After the identification of new candidates within firm management of
organization are prepared the employee development plan. This plays major role
within firm for assisting in developing knowledge or skills in every person which is
required. This will be resulting in workforce productivity and also assisting in
improving in improving the satisfaction level of workers (Zimmerman and et. al.,
2018). The employment development plan is basically referred to the growth plan
which provide help for improving the learning and skills within firm. This facilitates to
provide training to workers who are hired for new job role. In addition to this the plan
of employee development also assist in measuring the real performance of workers
on regular basis. The regular tracking of workers and training process help the
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organization to make modifications in the working of staff members asper the
objectives and goals. The plan of employee development also ensures that in order
to improving the performance of employee’s training is highly required. With help of
training the overall problems of employee's are solved in quick manner where they
are lacking off. The development of workers within company assis in attaining the
long as well as short term goals of organization. Therefore, an effective employee
development plan plays a very crucial role for the organization along with the
development of new skills within the employees. With help of skills of employee's
company is able to deliver best quality service to all customers in long term.
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References
Ramhit, 2019. The impact of job description and career prospect on job satisfaction:
A quantitative study in Mauritius. SA Journal of Human Resource
Management, 17(1), pp.1-7.
Christodoulou, and Cullinane, 2019. Identifying the main opportunities and
challenges from the implementation of a port energy management system: A
SWOT/PESTLE analysis. Sustainability, 11(21), p.6046.
Naya, V and et. al., 2021, October. Designing labor market recommender systems:
the importance of job seeker preferences and competition. In 4. IDSC of IZA
Workshop: Matching Workers and Jobs Online-New Developments and
Opportunities for Social Science and Practice.
Sibarani, E.M. and Scerri, S., 2020, September. SCODIS: Job advert-derived time
series for high-demand skillset discovery and prediction. In International
Conference on Database and Expert Systems Applications (pp. 366-381).
Springer, Cham.
McRobert, C.J and et. al., 2018. A multi-modal recruitment strategy using social
media and internet-mediated methods to recruit a multidisciplinary,
international sample of clinicians to an online research study. PLoS
One, 13(7), p.e0200184.
Zimmerman, L.P and et. al., 2018. A novel patient recruitment strategy: patient
selection directly from the community through linkage to clinical
data. Applied clinical informatics, 9(01), pp.114-121.
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Appendix
A PESTLE analysis for BUNI Travel
 Political –Rules and regulation which are developed by the nation government
must have to be followed by the CRYSTAL travel if they don’t do this, they
may have to pay the penalties. Political instability in the United Kingdom has
forced companies to do business within a limited range and complicating their
mission
 Economical –Inflation rate, interest rate, GDP and many more factors
comprises in this. The rise in the inflation rate affects the bottom line of the
firm which result in bringing various crises for them.
 Social: - Different culture and backgrounds of people are living within the UK.
Some of them feel uncomfortable with the individual of another nation and
make decision based on race and culture.
 Technological: - it is very crucial for the CRYSTAL travel to improve their
technology on regular basis. This assists them in completing their work in
most effective manner and without any error.
 Environment – Businesses need to pay attention to environmental pollution
policies and climate change that assists the Crystal travel in offering the better
consumer service. To increase the revenue seasonal offers can be offer by
the company management.
 Legal – All the laws which are made by the council of the nation must have to
be followed by the firm. During the pandemic situation company must have to
shut down their operations due to which they face losses.
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