Recruitment Documents for Business Travel Consultant - Job Description, Advert, Recruitment Strategy, Staff Development Plan
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This document includes a job description and person specification for the Business Travel Consultant, a job advert to help in recruiting the Business Travel Consultant, a plan outlining the recruitment strategy for obtaining the best candidate, and a three-month staff development plan for the new starter. It also provides a rationale for all the choices that have been made in the design of the above materials. The subject is Business Management, the course code is BMP4006, and the course name is People and Performance. The documents are for the 2019/2020 Semester 2 and are relevant to anyone looking to recruit a Business Travel Consultant.
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Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
1
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
1
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Contents
A job description and person specification for the
Business Travel consultant 3
A job advert to help you in recruiting the Business Travel
consultant 5
A plan outlining your recruitment strategy for obtaining the
best candidate 5
A three-month staff development plan for the new starter
6
Rationale for all the choices that have been made in the
design of the above materials 7
References 8
2
A job description and person specification for the
Business Travel consultant 3
A job advert to help you in recruiting the Business Travel
consultant 5
A plan outlining your recruitment strategy for obtaining the
best candidate 5
A three-month staff development plan for the new starter
6
Rationale for all the choices that have been made in the
design of the above materials 7
References 8
2
A job description and person specification for the
Business Travel consultant
BUNI TRAVEL AGENCY
13, Waterloo Road,SM1 4LS, Sutton England
123456789 xyz.abcd@gmail.com
Job Description
Profile
Our company need qualified, passionate and energetic candidate in the form of employees for
the vacant position. The name of our company is BUNI Travel Agency and the candidate
must have the ability or potentiality for traveling in long distance. The selected must also
need to complete the target and their responsibilities in time which is provided by the
company.
Scope and purpose of this job
The ultimate motive of this job role is to manage whole functions and lower employees of
firm in effective manner. The other motive of this job role is to sustain positive relationship
with all customer segments for long duration.
Job location – England, United Kingdom
Date – 11-05-2022
Designation – Business Travel Consultant
Key Responsibilities
Facilitating best quality services and beneficial to their new and previous clients.
Give quick response to all phone en-queries in friendly and prompt way.
Provide data to their clients in aspect of both services and goods and also identified
their requirements within low time.
Increase the popularity and profit margin of travel agency at maximum level in
different locations with help of providing quality service to them.
Made deep research on traveling options and provide best deals to customers
according to their needs and wants.
Desirable
MBA in human resource and marketing and also have the ability to solve any type of
problems regarding business activities or the query of clients within low time.
3
Business Travel consultant
BUNI TRAVEL AGENCY
13, Waterloo Road,SM1 4LS, Sutton England
123456789 xyz.abcd@gmail.com
Job Description
Profile
Our company need qualified, passionate and energetic candidate in the form of employees for
the vacant position. The name of our company is BUNI Travel Agency and the candidate
must have the ability or potentiality for traveling in long distance. The selected must also
need to complete the target and their responsibilities in time which is provided by the
company.
Scope and purpose of this job
The ultimate motive of this job role is to manage whole functions and lower employees of
firm in effective manner. The other motive of this job role is to sustain positive relationship
with all customer segments for long duration.
Job location – England, United Kingdom
Date – 11-05-2022
Designation – Business Travel Consultant
Key Responsibilities
Facilitating best quality services and beneficial to their new and previous clients.
Give quick response to all phone en-queries in friendly and prompt way.
Provide data to their clients in aspect of both services and goods and also identified
their requirements within low time.
Increase the popularity and profit margin of travel agency at maximum level in
different locations with help of providing quality service to them.
Made deep research on traveling options and provide best deals to customers
according to their needs and wants.
Desirable
MBA in human resource and marketing and also have the ability to solve any type of
problems regarding business activities or the query of clients within low time.
3
Personal Specification
Key Competencies Provide best holiday packages and
services to consumers according
to their needs and wants.
Enhancing the overall revenue and
market share of travel company in
long term.
Experience The new candidates at least have
one to three years of experience in
tourism sector.
Skills and Ability Candidates must have good
communication skills and also
have knowledge of more than two
languages. Due to this company is
able to maintain positive relations
with all type of customers in long
term.
Candidate must have effective
interpersonal skills which is
essential for keeping the clients
always happy with help of solving
their problems quickly.
Qualifications Candidates must completed their
post graduation or degree in any
discipline in 2018, 2019, 2020,
2021.
The employer of company is
hiring for the designation of
business travel consultant and
here some specific degree is
preferred by seniors. It includes
college degree in travel and
tourism, education, management,
associates etc.
Personal Qualities Must have potentiality or ability in
aspect of traveling long distance.
Candidates must have effective
listening skills during the time of
handling customers. Because
effective listening is highly
essential for identifying the
problems of consumers quickly.
4
Key Competencies Provide best holiday packages and
services to consumers according
to their needs and wants.
Enhancing the overall revenue and
market share of travel company in
long term.
Experience The new candidates at least have
one to three years of experience in
tourism sector.
Skills and Ability Candidates must have good
communication skills and also
have knowledge of more than two
languages. Due to this company is
able to maintain positive relations
with all type of customers in long
term.
Candidate must have effective
interpersonal skills which is
essential for keeping the clients
always happy with help of solving
their problems quickly.
Qualifications Candidates must completed their
post graduation or degree in any
discipline in 2018, 2019, 2020,
2021.
The employer of company is
hiring for the designation of
business travel consultant and
here some specific degree is
preferred by seniors. It includes
college degree in travel and
tourism, education, management,
associates etc.
Personal Qualities Must have potentiality or ability in
aspect of traveling long distance.
Candidates must have effective
listening skills during the time of
handling customers. Because
effective listening is highly
essential for identifying the
problems of consumers quickly.
4
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A job advert to help you in recruiting the Business Travel
consultant
Urgent HIRING!!
Business Travel Consultant
It is wonderful opportunity for those type of candidates who is willing to do this
job sincerely and also want to develop their career. For this job only those
candidates are eligible who are highly knowledgeable, skilled, talented and
hardworking. The main highlight of this profile is that here target is very low, pay
scale is very good and flexibility is also very high in this organization. This
opportunity is also available on the basis of full time employee The other benefit
of this profile is that here employees need to fulfill their job responsibilities
according to five days in a week, that means candidates must have two days off.
The closing date of online application is 31 June 2022.
Pay and
Benefits
Contract: - 1 year
Yearly leaves – 26 days
Starting salary – 25,000 per
month
Contact us
today
Candidates who are interested and wanted to
become a part of this firm, please send their
CV to our HR team today. The official
timing of this company is 9 am to 6 pm.
Effective education and development are
facilitated to post employment candidates
The last date of submitting application
through online mode is 31 March 2022.
Salary is providing to selected candidates is
25,000 per month plus incentives and 20
days annual leaves.
Contact us today
The interested candidates can drop there CV
on mail: - hiring@bunitravel.co.uk
A plan outlining your recruitment strategy for obtaining the
best candidate
The strategies which is used by HR team in aspect of identifying the talented and qualified
candidates are -
5
consultant
Urgent HIRING!!
Business Travel Consultant
It is wonderful opportunity for those type of candidates who is willing to do this
job sincerely and also want to develop their career. For this job only those
candidates are eligible who are highly knowledgeable, skilled, talented and
hardworking. The main highlight of this profile is that here target is very low, pay
scale is very good and flexibility is also very high in this organization. This
opportunity is also available on the basis of full time employee The other benefit
of this profile is that here employees need to fulfill their job responsibilities
according to five days in a week, that means candidates must have two days off.
The closing date of online application is 31 June 2022.
Pay and
Benefits
Contract: - 1 year
Yearly leaves – 26 days
Starting salary – 25,000 per
month
Contact us
today
Candidates who are interested and wanted to
become a part of this firm, please send their
CV to our HR team today. The official
timing of this company is 9 am to 6 pm.
Effective education and development are
facilitated to post employment candidates
The last date of submitting application
through online mode is 31 March 2022.
Salary is providing to selected candidates is
25,000 per month plus incentives and 20
days annual leaves.
Contact us today
The interested candidates can drop there CV
on mail: - hiring@bunitravel.co.uk
A plan outlining your recruitment strategy for obtaining the
best candidate
The strategies which is used by HR team in aspect of identifying the talented and qualified
candidates are -
5
Leverage referrals – In this stage the human resource team is done their recruiting
procedure in the form of proactive recruiting. It is a very beneficial and important
process for organization and in this process employees of HR team worked together
for finding the right candidate according to their job role. In this procedure recruiters
recruit the new candidates with help of following various steps interviewing,
screening etc. Due to providing attractive packages and good packages to previous
employees their motivational level are effectively increased (Amani, 2022). In this
way the objectives, mission and vision of BUNI travels, is effectively sustained for
long time. In respect of BUNI travels, they must mention attractive packages and
schemes within job description. In this way the interest of new candidates are highly
increased in above mentioned vacant job profile within low time.
Effective utilization of social media networks – In comparison with others it is a
highly effective recruiting strategy and also for finding out suitable candidate for a
vacant job profile. Because in this procedure digital platform and social media is
heavy used by the recruiter of company in the form of Link din, Naukri.com etc. With
help of these apps and use of official websites recruiter is able to analyze the CV of
all categories of students quickly and effectively. In context to BUNI travel it is
necessary for HR department that they must utilize these type software and app
effectively. Because with help of above mentioned apps recruiter easily identify the
right candidate and also able to made a call to selected candidate and take a telephonic
interview quickly.
From the analysis of above data it is concluded that both of these strategies are highly
effective in the aspect of finding right candidate. Due to identifying right candidate for right
job the overall productivity and profit margin of the firm is easily increased at maximum
level.
A three-month staff development plan for the new starter
Staff development plan is basically a group of activities which is applied by higher
authorities of organization for polishing the skills of their workers. This plan is also essential
for enhancing the motivation level of workers in effective manner. The steps which is
considered in this plan by senior management are -
Prepare an employee – In this stage according to staff development plan here only
various types of task or assessment is provided to employees without any type of
6
procedure in the form of proactive recruiting. It is a very beneficial and important
process for organization and in this process employees of HR team worked together
for finding the right candidate according to their job role. In this procedure recruiters
recruit the new candidates with help of following various steps interviewing,
screening etc. Due to providing attractive packages and good packages to previous
employees their motivational level are effectively increased (Amani, 2022). In this
way the objectives, mission and vision of BUNI travels, is effectively sustained for
long time. In respect of BUNI travels, they must mention attractive packages and
schemes within job description. In this way the interest of new candidates are highly
increased in above mentioned vacant job profile within low time.
Effective utilization of social media networks – In comparison with others it is a
highly effective recruiting strategy and also for finding out suitable candidate for a
vacant job profile. Because in this procedure digital platform and social media is
heavy used by the recruiter of company in the form of Link din, Naukri.com etc. With
help of these apps and use of official websites recruiter is able to analyze the CV of
all categories of students quickly and effectively. In context to BUNI travel it is
necessary for HR department that they must utilize these type software and app
effectively. Because with help of above mentioned apps recruiter easily identify the
right candidate and also able to made a call to selected candidate and take a telephonic
interview quickly.
From the analysis of above data it is concluded that both of these strategies are highly
effective in the aspect of finding right candidate. Due to identifying right candidate for right
job the overall productivity and profit margin of the firm is easily increased at maximum
level.
A three-month staff development plan for the new starter
Staff development plan is basically a group of activities which is applied by higher
authorities of organization for polishing the skills of their workers. This plan is also essential
for enhancing the motivation level of workers in effective manner. The steps which is
considered in this plan by senior management are -
Prepare an employee – In this stage according to staff development plan here only
various types of task or assessment is provided to employees without any type of
6
training. Because here the ultimate purpose of organization is to develop value in the
minds of each and every employee regarding their job responsibilities effectively. In
respects of BUNI travel, management must provide challenging or interesting task
regularly to their workers for their mental growth and development at higher rate. Due
to this employee's are able to handle critical situations easily within organization for
long time.
Plan development activities – It is the second step in staff development plan and
organization is started to facilitate advanced training to their employees (Bergen,
2022). Due to providing advanced training the roles and responsibilities of every
workers is fulfilled in time and also able to identify the problems of customers
quickly. In respect of BUNI travels, authority is facilitating the three months
advanced training with help of utilizing proper equipment's and resources. It leads to
sustain their performance level at higher rate in long term.
Monitoring of employee performance – It is a third step in staff development plan
and in this the main purpose of organization is to evaluate or checking the
performance of every workers on regular basis. In this way the management of BUNI
travel is able to identify the strength and weakness of particular worker quickly. Then
after the three months of training finally higher authorities analyzed the overall
performance of new employee's. Then take final decision regarding that the particular
employee is useful or not for company.
Build confidence – In staff development plan it is the last step and here company
finally provides various financial advantage and appreciation to their employees for
their good performance. It leads enhance employee confidence level effectively.
Rationale for all the choices that have been made in the
design of the above materials
After the analysis of above information, it is concluded that recruitment process and
job description plays the crucial role for hiring the best candidate. Because due to hiring best
candidate the services and various functions of the organization are run in smooth manner.
Talented employees is also essential for solving the critical problems of the customer's
quickly. In this way the positive relationship between employee and employer employee and
consumer for long duration.
7
minds of each and every employee regarding their job responsibilities effectively. In
respects of BUNI travel, management must provide challenging or interesting task
regularly to their workers for their mental growth and development at higher rate. Due
to this employee's are able to handle critical situations easily within organization for
long time.
Plan development activities – It is the second step in staff development plan and
organization is started to facilitate advanced training to their employees (Bergen,
2022). Due to providing advanced training the roles and responsibilities of every
workers is fulfilled in time and also able to identify the problems of customers
quickly. In respect of BUNI travels, authority is facilitating the three months
advanced training with help of utilizing proper equipment's and resources. It leads to
sustain their performance level at higher rate in long term.
Monitoring of employee performance – It is a third step in staff development plan
and in this the main purpose of organization is to evaluate or checking the
performance of every workers on regular basis. In this way the management of BUNI
travel is able to identify the strength and weakness of particular worker quickly. Then
after the three months of training finally higher authorities analyzed the overall
performance of new employee's. Then take final decision regarding that the particular
employee is useful or not for company.
Build confidence – In staff development plan it is the last step and here company
finally provides various financial advantage and appreciation to their employees for
their good performance. It leads enhance employee confidence level effectively.
Rationale for all the choices that have been made in the
design of the above materials
After the analysis of above information, it is concluded that recruitment process and
job description plays the crucial role for hiring the best candidate. Because due to hiring best
candidate the services and various functions of the organization are run in smooth manner.
Talented employees is also essential for solving the critical problems of the customer's
quickly. In this way the positive relationship between employee and employer employee and
consumer for long duration.
7
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References
Amani, D., 2022. Internal branding and students’ behavioral intention to become active
member of university alumni associations: the role of students’ sense of belonging in
Tanzania. Cogent Social Sciences, 8(1), p.1997171.
Bergen, S., 2022. Fetal Protection Policies and Corporate Liability of the US Vinyl Chloride
Industry, 1974–1991. American Journal of Public Health, 112(2), pp.271-276.
Denney, F., 2022. Understanding the professional identities of PVCs education from
academic development backgrounds. International Journal for Academic
Development, 27(1), pp.71-82.
Ismail, I. and Haning, T., 2022. Accountability Analysis of State Civil Apparatus Career
Development in Maybrat Regency. JAKPP (Jurnal Analisis Kebijakan & Pelayanan
Publik), pp.142-152.
Mathou, C., Sarazin, M.A. and Dumay, X., 2022. Whither employment protections?
Deregulation and the flexibilisation of the teaching workforce in the state-funded
sector. Journal of Education Policy, 37(2), pp.285-307.
Tight, M., 2022. Internationalisation of higher education beyond the West: challenges and
opportunities–the research evidence. Educational Research and Evaluation, pp.1-21.
Trung, N. S., 2022. The quality of professional civil servants in the Vietnamese home affairs
sector. Linguistics and Culture Review, 6, pp.301-315.
Vandrevala, T. and O'Dwyer, E., 2022. Perceptions and experiences of live-in carers: why
acknowledging versus neglecting personal identity matters for job satisfaction and
wellbeing. Ageing & Society, 42(1), pp.72-88.
9
Amani, D., 2022. Internal branding and students’ behavioral intention to become active
member of university alumni associations: the role of students’ sense of belonging in
Tanzania. Cogent Social Sciences, 8(1), p.1997171.
Bergen, S., 2022. Fetal Protection Policies and Corporate Liability of the US Vinyl Chloride
Industry, 1974–1991. American Journal of Public Health, 112(2), pp.271-276.
Denney, F., 2022. Understanding the professional identities of PVCs education from
academic development backgrounds. International Journal for Academic
Development, 27(1), pp.71-82.
Ismail, I. and Haning, T., 2022. Accountability Analysis of State Civil Apparatus Career
Development in Maybrat Regency. JAKPP (Jurnal Analisis Kebijakan & Pelayanan
Publik), pp.142-152.
Mathou, C., Sarazin, M.A. and Dumay, X., 2022. Whither employment protections?
Deregulation and the flexibilisation of the teaching workforce in the state-funded
sector. Journal of Education Policy, 37(2), pp.285-307.
Tight, M., 2022. Internationalisation of higher education beyond the West: challenges and
opportunities–the research evidence. Educational Research and Evaluation, pp.1-21.
Trung, N. S., 2022. The quality of professional civil servants in the Vietnamese home affairs
sector. Linguistics and Culture Review, 6, pp.301-315.
Vandrevala, T. and O'Dwyer, E., 2022. Perceptions and experiences of live-in carers: why
acknowledging versus neglecting personal identity matters for job satisfaction and
wellbeing. Ageing & Society, 42(1), pp.72-88.
9
10
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Appendix
A PESTLE analysis for BUNI Travel
It is defined as a technique which is applied by the organization for evaluating the
macro external forces effectively and those are described below -
Political – In respect of BUNI travels, they must develop a effective HR policies
which includes insurance policy, complaint and inquiry policy, safety policies etc. But
out of these safety and inquiry and complaint policy is a highly essential and
beneficial policies for workers. Because with help of these policies organization is
able to enhance the motivational level of workers and also able to maintain positive
political relations with all customer segments.
Economical – In respect of BUNI travel, management must recruit qualified and
talented employee's within organization. Due to this the performance of the firm is
effectively sustained in long term. With help of talented employees the economic
growth of firm is highly increased with in short duration.
Social – In context to BUNI travel, they must diversify their product and services at
large scale in different categories. Because due to diversifying their services and
goods the consumers of the employee's is easily fulfilled in time. In this way
consumers easily spread the positive word of mouth regarding company services
effectively.
Technological – In context to BUNI travel, management must increase the use of
artificial intelligence in the form of various apps and portals. Because with help of
various apps and portals they are able to identify the the right candidate in their vacant
post quickly.
Environmental - In context to BUNI travel, eco friendly and advanced vehicles
within company and it includes cycle, electric bike and others. The main advantage
for utilizing this type of vehicles is that pollution are highly reduced at Zero level in
atmosphere.
Legal - It is concerned with the government regulations and legal norms which effects
the functions of company legally and directly. In context to BUNI travel, it is
11
A PESTLE analysis for BUNI Travel
It is defined as a technique which is applied by the organization for evaluating the
macro external forces effectively and those are described below -
Political – In respect of BUNI travels, they must develop a effective HR policies
which includes insurance policy, complaint and inquiry policy, safety policies etc. But
out of these safety and inquiry and complaint policy is a highly essential and
beneficial policies for workers. Because with help of these policies organization is
able to enhance the motivational level of workers and also able to maintain positive
political relations with all customer segments.
Economical – In respect of BUNI travel, management must recruit qualified and
talented employee's within organization. Due to this the performance of the firm is
effectively sustained in long term. With help of talented employees the economic
growth of firm is highly increased with in short duration.
Social – In context to BUNI travel, they must diversify their product and services at
large scale in different categories. Because due to diversifying their services and
goods the consumers of the employee's is easily fulfilled in time. In this way
consumers easily spread the positive word of mouth regarding company services
effectively.
Technological – In context to BUNI travel, management must increase the use of
artificial intelligence in the form of various apps and portals. Because with help of
various apps and portals they are able to identify the the right candidate in their vacant
post quickly.
Environmental - In context to BUNI travel, eco friendly and advanced vehicles
within company and it includes cycle, electric bike and others. The main advantage
for utilizing this type of vehicles is that pollution are highly reduced at Zero level in
atmosphere.
Legal - It is concerned with the government regulations and legal norms which effects
the functions of company legally and directly. In context to BUNI travel, it is
11
mandatory for organization that they must focus on the productivity of employees in
the workplace area.
12
the workplace area.
12
1 out of 12
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