Recruitment Documents for Travel Consultant Position

This document includes the job description and person specification for the travel consultant position, job advertisement, recruitment strategy for obtaining the best candidate, and a three-month staff development plan for new starters. It also includes references and appendices. The document is relevant to the travel industry and is suitable for college or university students studying HR or business management.

RECRUITMENT
DOCUMENTS

Table of Contents
Job description and person specification.........................................................................................1
Job Advertisement...........................................................................................................................3
Recruitment strategy for obtaining best candidate...........................................................................4
Three month staff development plan for new starters.....................................................................4
REFERENCES................................................................................................................................6
Appendices.......................................................................................................................................7

Job description and person specification
Job Description
Job title: Travel Consultant
Department: BUNI Travel
Report to: Manager
Location: London, United Kingdom
Purpose of the position: To supply advanced level of consumer service and enhanced sales
volume.
To work into services that belong to providing travel related facilities to direct the customers in
person through online, email or telephone. In order to share excellent quality services to retain
as well as attract potential consumers. Also required to provide great assistance to the online
team when required by the branch managers.
Roles and responsibilities
 Provide great level of customer services.
 Achieve monthly as well as annual sales turnover
 Office management
 Accounting and manage finances
 Operations
Remuneration package
Gross monthly salary: XXXX
Performance pay: Yes
Travel allowance: As per company policy
Other benefits: Training and travel discount
Working hours: Work in shifts
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Person Specification
Qualification and experience
 Graduate and undergraduate degree
 Minimum of 2 years of experience in relevant field
 Strong travel knowledge in domestic and international
 Effective oral and written communication
 Friendly, professional and flexible
 Ability to relate to people of different cultural backgrounds
Skills required
 Should be highly organized in work
 Having different technical abilities
 Have relevant education and experience
 Good decision-making power
 Ability to listen
 Great attention towards details
 Good administration and persuading ability
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Job Advertisement
POSITION AVAILABLE:
Travel Consultant
— Minimum 2 years of experience in Travel Operations
— Comfortable working in rotational shifts
— Knowledge of working in international system as well
Grab this Opportunity to work with one
the best Travel Management Company
APPLY TODAY
Visit us on: Send us your CV on:
www.BUNItravel.com Adam_hr.BT.com
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Recruitment strategy for obtaining best candidate
Recruitment strategy is a plan of action in order to analyse and evaluate the best suitable
candidates for the company's open positions. This includes:
 Improve job postings
 Treat candidates as customers
 Conduct great interviews
 Creating recruitment videos
 Reaching out to previous employees
 Target active candidates
 Hosting as well as attending industry related meet ups
 Implementing employee referral programs
 Improving the hiring process with data and metrics
 Improve job postings with compelling job description
Three month staff development plan for new starters
Training and
development
goal
Skills to be
required
Employee action steps Time frame
Enhance the
verbal as well as
written
communication
abilities so that
the consultant is
able to
communicate
with the
customers
appropriately.
Communication Attend activities that
promote communication
skill.
Within 90 days
Increase or Administration Acknowledge various 60 days
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generate a sense
of responsibility
in order to
manage the whole
work by self as
well as from team
members in
timely manner.
skills management learning
materials to increase the
ability.
To generate
qualities by
providing various
alternative
options to their
guests so that
they get attracted
towards the
services provided
by the company
Internet savvy Do more and more
searching over internet to
increase knowledge
15 days
Must have to
encourage a
feeling of
patience among
individuals.
Active listener Attend certain active
listening programmes to
enhance or generate this
quality.
30 days
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REFERENCES
Books and Journals
Hiregoudar, S.S. and Patil, R.N., 2021. Impact of training and development needs on the overall
performance of the organization at the managerial level. Elementary Education
Online. 20(5). pp.7309-7313.
Facchin, M., 2021. Structural representations do not meet the job description
challenge. Synthese, 199(3), pp.5479-5508.
Fernández-Reyes, F.C. and Shinde, S., 2019. CV Retrieval System based on job description
matching using hybrid word embeddings. Computer Speech & Language, 56, pp.73-79.
Karim, N.A. and Chuweni, N.N., 2019. Job specification on facilities management of local
authorities and its relation towards tenant satisfaction in Kelantan.
Nawaz, N., 2019. Artificial intelligence interchange human intervention in the recruitment
process in Indian software industry.
Pfiffelmann, J. and Soulez, S., 2018. This job offer suits me! The influence of tailored job
advertisement strategies on job-pursuit intention (No. hal-02000740).
Morzogh, H. and Asad, R., 2020. Understanding UI in Crowdsourcing by Mitigating
Unconscious Bias in Job Advertisement.
Acikgoz, Y., 2019. Employee recruitment and job search: Towards a multi-level
integration. Human resource management review, 29(1), pp.1-13.
Picardi, C.A., 2019. Recruitment and Selection: Strategies for Workforce Planning &
Assessment. Sage Publications.
Appendices
Job description is basically a document which clearly expresses job requirements,
responsibilities, skills and duties that are desired to be performed by specific job role. A detailed
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job description is the documents that appropriately cover all the measures which calculate the
success into the role that required be performing and using for performance evaluation. The job
description that has been prepared in order to explain the role of travel consultant, the design
that has been chosen above is appropriately able to illustrate the title of the job, department,
reporting person and the location of the job (Facchin, 2021). Moreover, the purpose of the
document also had been highlighted above which is related to supplying advance level of
consumer services as well as increasing the sales volume by providing effectual facilities. In
addition to this, the description also included the roles and responsibilities of the job role along
with the remuneration package, working hours as well as other benefits also. Thus, in overall
manner, the design that had been chosen above for job description document is appropriately
able to outlines overall requirements of the job role of potential employee.
After the documentation prepared, then it will serve as a basis for interviewing candidates,
evaluation their later onwards job performances and orienting them successfully. Within the job
description, the job title is the most important component and information among the whole
document. This specified document allows employers to evaluate what has and has not been
achieved since the employee’s last performance review. Job description make sure the staff
duties that align with the company’s vision, clearly outline the roles and duties of the candidate,
determine areas within which the candidate requires training sessions, develop compensation
plans, etc. this document basically enables the BUNI Travel to form the foundation for varied
important processes which enables the recruiters to give brief overview of the role along with
the ways in which it relates to the company vision (Fernández-Reyes and Shinde, 2019).
On the other hand, the job specification is the type of statement about the qualification and
characteristics of an employee who are required in order to perform their job tasks in a
satisfactory manner. It has been derived from the job evaluation and acts as an important tool for
the functions which is based upon the recruitment and selection processes. Another term of job
specification is employee specifications which is a written statement within which all the
educational qualifications, qualities, experience level, skills in the form of emotional,
intellectual, communication, technical, etc. the document that has been prepared by the BUNI
Travel is related to qualification and experience level that has been required within any
candidate who are coming for the job role of travel consultant (Karim and Chuweni, 2019). With
this, the candidates also feel specified and clear about the requirements and desires of the
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company. Moreover, it also includes the skills that are being required within the candidate who
are approaching for the job role.
With the help of this specific document, the employers are able to identify or analyze
quickly about the persons qualities as well as whether they are qualified for the job role or not. It
is extremely helpful not only the person who are going to apply but also for the person who are
involved into the whole recruitment procedure. It is all because of the fact that the candidate are
clearly outline the eligibility as well as the final requirements of the job role. The primary aim
that has been fulfilled by this document is related to the guide an individual as well as potential
employee with the help of understand whether it is suitable match for the company or not.
Another document that has been prepared includes the job advertisement. It is basically a
kind of announcement that informs people that a certain job position is available. The
advertisement should be written in a manner which is highly able to engage lots of candidates
and attracts their attention along with inform them about the vacant job position. The document
is extremely presented in a manner which is suitably illustrate the company as well as the
benefits that have been offered by them to candidates in context of providing job opportunities
(Nawaz, 2019). The primary goals of advertisements are related to inform potential candidates
about the new opening along with attract them to apply for the specific job. The job
advertisement that has been presented in the above report is related to the provide information
which is highly engaging along with contains information about the job position as well as about
the benefits that are going to be offered by the company to that specific candidate or for that
specified job role. The above illustrated advertisement has been prepared for sharing information
about the position opening related to the travel consultant. In the document the design has been
selected in a manner which highly able to attract the clients or candidates along with catches
their attention towards the document.
Moreover, the structure that has been used by the BUNI Travel is highly able to illustrate
the requirements in most successful manner. It also includes the person to whom the candidates
should contact or even share their CV over the email (Pfiffelmann and Soulez, 2018). These are
highly important for finding and hiring right people as it helps to reduce the time duration to find
out appropriate candidate for the job position. On the other hand, if the job postings or
advertisements are not able to attract job seekers then the time to hire will deteriorate and thus
the results or final outcome as well.
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Another document is related to recruitment strategies for obtaining best and suitable
candidates for the company. In order to make the whole procedure appropriate and effectual in
nature, the management or HR department personnel have to prepare the recruitment procedure
along with sourcing candidates effectually. However, they also have to ensure that the plan must
able to provide positive candidate experiences as well as provide various kinds of selection
methods. This document is extremely important as it is effective recruitment and selection policy
which not only fulfills the requirements of the job but also makes sure that an enterprise will
continue to maintain the commitments in order to provide equal opportunities to the employees
(Morzogh and Asad, 2020). Faithfulness towards such policies will let the company personnel to
hire the best possible candidates for the establishment. With the help of suitable and appropriate
strategies and plans, the companies are able to hire the talented and best apt to the job role
candidates. Here, the BUNI Travel is able to adopt best fitting policy in order to make the
employees recruited in the most successful manner along with fulfill the requirements of the
company by which they wants to accomplish or gather after considering or fulfilling the job role.
The above document is highly able to highlight the target position into the job market along
with the major recruitment sources that are required to be used. The recruitment strategies are
needed to be aligned in structured format as well as it has able to share appropriate support
towards fulfillment of strategic goals along with initiatives of the company as well as human
resources.
The document that illustrates the staff development plan is also important for the company
in order to remain competitive within the market, it is essential for an organization to constantly
determine the areas within the enterprise which needs proper updating. The identification of the
flawed areas where there is a need for the organization to enhance their practices helps the
company in improving their performance within the market and increase the profitability of the
company. It has been determined in order to gain competitive advantage within the market, it is
important for a company to schedule timely training and development programmes for the
development of their staff (Acikgoz, 2019). The present staff development plan is also a type of
training program in which different employees will be provided with various types of trainings
which will help the company in increasing the performance and productivity of the workforce.
The skills which will be developed within the workforce by the help of this staff development
plan will also be helpful for the career growth and personal development of the employees
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(Hiregoudar, and Patil, 2021). The presence staff development plan aims to provide the
workforce with a training program that inculcates the communication skills, administration
skills, high tech mind and ability to use different software and the skills of listening carefully. In
today’s times, technology has become the most important part of business organization. Each
and every department within a company makes use of technology in order to easy their process
and increase the productivity and efficiency of tasks. Therefore, it is important that the
workforce of an organization knows how to make use of technology and contribute to the
success of the origination.
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