An Evaluation of Effective Recruitment Practices for International Managers: A Study on Hotel Industry
Added on 2020-01-15
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Cross Culture
TABLE OF CONTENTSPLAN...............................................................................................................................................3RATIONALE FOR CHOICE..........................................................................................................3EVIDENCE OF RESEARCH..........................................................................................................4CASES INFORMATION................................................................................................................8CONCLUSION .............................................................................................................................12REFERENCE.................................................................................................................................13
Topic: An evaluation of effective recruitment practices for international managers: A study onhospitality industry (InterContinental Hotels Group PLC)INTRODUCTIONRecruitment and selection of employees is identified as most crucial aspect of businessmanagement that is having direct impact on organization's performance. In the globalizedmarket, companies are assessing employees from all over the world for attainment of distinctbusiness requirement. In this process, management has to carry out detail evaluation of cultureaspects of people while carrying international staffing practices. This report is going to evaluaterole of culture and other factors during overseas selection of employees with reference tohospitality industry. PLANThe present study has been carried out to evaluate different aspects of internationalrecruitment and selection through which internal managers are able to select appropriateapproach associated with the recruitment and selection of expatriates. In this process, firstlyrationale for the choice of topic is mentioned by evaluating the need and requirement ofexpatriates within hospitality industry (Dowling, Festing and Engle, 2008). In the section, role ofrecruitment and selection tactics during assessment of overseas workers is also measured.Furthermore, different aspects of recruitment and selection procedures have been examined withthe help of journals, books as well as case studies and thesis report is prepared that outlinesvarious element of international recruitment and selection. With some research works,importance and effectiveness are also discussed. Further, detail evaluation of the impact of crossculture factor is carried out to increase effectiveness of selection and recruitment process. RATIONALE FOR CHOICEThe emergence of globalization has provided significant business opportunities todifferent industries to expand business in new overseas market. It has reduced trade relatedboundaries among countries. This approach has supported companies for the establishment ofmutual collaboration and smooth interaction with the various other companies and individuals toattain business objectives associated with the revenue generation and brand establishment(Wilden, Gudergan and Lings, 2011). With the faster pace internationalization, need of culturallydiversify workforce has significantly increased. Globalization has led to the increasedrequirement of expatriates for the attainment of different business requirement along with3
handling business client belongs from different culture. In the context of current business entity,the diversity of ideas and expertise in their respective field from different cultural backgroundshas been considered as an important element of business performance (Christensen Hughes andRog, 2008). To assess workforce from different culture and nations, companies associated withhospitality business are using different approaches for the recruitment and selection ofemployees for distinct business requirement. In this regard, Present topic has been selected toevaluate the effectiveness different recruitment practices for the international manager throughwhich hospitality companies are able to adopt appropriate strategies in the process ofinternational recruitment and selection. The rationale behind selection of present topic is that ahospitality firm has to manage and accomplish the requirement of guests associated with thedifferent culture therefore, business entity has to assess employees belong from different cultureto improve quality of services (Lee and et.al, 2009). The present research is going to presentdifferent aspects of international recruitment and selection practices through which an hospitalityis able to acquire the best workers for company that have direct impact in the performance offirm and quality of hospitality services. EVIDENCE OF RESEARCHImportance of international recruitment and selection(Refer the reference set 1)The emergence of globalization has provided various opportunities to businessorganization for the expansion of business in new market place. As per the research ofBetancourt and Green (2007) it has found that these elements promote Cross cultural interactionsthat lead various challenges and obstacles for the companies in form of language barrier,variation in technological environment, foreign management philosophies as well as assessmentof political system. Present report is carried out with reference to the business operations ofhospitality industry and role of internal selection and recruitment process. In the process ofoverseas business expansion, hotel groups formulate various ventures and contract with othercompanies around the globe. For the attainment of distinct business requirement, employees arehired from diverse culture with the specialization in their fields and expertise through whichcompany is able to deliver best services to visitors belongs from different cultural background(Dowling, Festing and Engle, 2008). The selection of these expatriates is carried out with asystematic process through which management can minimize the impact of language barrier,4
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