Support the Recruitment, Selection and Support of Staff - Desklib

Running Head: Support the recruitment, selection and support of Staff
Support the recruitment, selection and support of Staff
Q&A

Support the recruitment, induction and support of the staff P a g e | 1
Table of Content
Answer 1A.............................................................................................................................................3
Answer 1B.............................................................................................................................................3
Answer 1C..............................................................................................................................................3
Answer 2A.............................................................................................................................................4
Answer 2B.............................................................................................................................................4
Answer 3................................................................................................................................................7
Answer 4A.............................................................................................................................................7
Answer 4B.............................................................................................................................................7
Answer 5................................................................................................................................................8
Answer 6A.............................................................................................................................................8
Answer 6B.............................................................................................................................................9
Answer 6C..............................................................................................................................................9
Answer 7................................................................................................................................................9
Answer 8A.............................................................................................................................................9
Answer 8B............................................................................................................................................10
Answer 9A...........................................................................................................................................10
Answer 9B............................................................................................................................................11
Answer 10............................................................................................................................................11
Answer 11............................................................................................................................................11
Answer 11A.........................................................................................................................................12

Support the recruitment, induction and support of the staff P a g e | 2
Answer 11B..........................................................................................................................................12
Answer 11C..........................................................................................................................................12
Answer 12............................................................................................................................................13
Answer 13A.........................................................................................................................................13
Answer 13B..........................................................................................................................................14
Answer 14............................................................................................................................................14
Answer 15............................................................................................................................................15
Answer 16............................................................................................................................................15
Answer 17............................................................................................................................................16
Answer 18............................................................................................................................................16
Answer 19............................................................................................................................................17
Answer 20A.........................................................................................................................................18
Answer 20B..........................................................................................................................................21
Answer 21............................................................................................................................................21
Answer 22............................................................................................................................................22

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Answer 1A
Recruitment is a fundamental business function of the HR team; an effective HR team ensures that
the recruitment is in sync with the timeline of filling in the position. Hiring a right candidate who is fit
for the job is another key aspect of recruitment. In order to identify the requirement to make
recruitment it is expected out of the HR team to lay out the strategic and operational plans
indicating when the team would require an addition in the workforce. At the same time the
workforce may be sufficient currently, but the future projections indicate otherwise, thus creating
projections is one of the important parameter in identifying the requirement for recruitment.
Another way to identify the need for recruitment is by going through the historical records of the
company and seeing when the need for the recruitment arrives. Based on all these parameters a
timeline has to be drawn with all the projection and numbers which are gathered by the line
managers. After plotting down all these points the recruitment process has to begin. A previous
employment agency, referral, advertising etc. can come handy in picking the right candidate for the
job (Sarma, 2017)
Answer 1B
Positions in an organization are created primarily due to following reason: Termination/Resignation
of an employee, business expansion, future market projections, need for additional manpower. All
these reasons have to be justified by the line managers, or the people who are leading the team.
These are the people who are well aware of the business process and know the pulse of the team.
They are the best judge of their team and also know how the productivity of the organization will be
increased. Hence it is said that approvals are needed before filling up the positions, else it will be a
simple waste of human and organizational resources (Chan & Kjellberg, 2017)
Answer 1C
It is extremely essential to cater to the timelines before making an appointment in order to ensure
no waste of the human and the organizational resources. HR has to keep in mind the notice period
which has to be served by the going employee and also the duration in which he has to cover the set
target (Russell & Brannan, 2016)

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Answer 2A
Competency profile for the role of Sales Manager:
A sales manager is a person who is confident, well averse with the current business tools being used
in the organization and also has certain experience in handling team. Some of the competencies
required for the position of sales manager are
 Achievement motivation
 Emotional stability/Adaptability
 Emotional intelligence
 Accountability
 Time management (Johnston & Marshall, 2016)
Answer 2B
A job description is a very useful document which helps in assisting and determining the key
responsibilities, objectives and tasks for the job. A job specification entails the skills, education and
experience the employee needs to have to actually perform the duties. As mentioned in the earlier
question, the job description has to be created for the profile of Sales manager for online real estate
portal
Job Title-Sales Manager
Job Purpose-The individual will be responsible for selling the online space of Magic bricks to the real
estate clients. The clients are well known real estate giants, brokers and builders. The person will be
responsible for retaining old clients as well to acquire new customers. He will be responsible for
individual P&L of all his accounts. The position is encompasses revenue generation and product
promotion (DeConinck, 2015)
Job Description
Position-Key account manager-Sales
Skills required-Corporate/Retail/Enterprise sales
Experience- 4-6 years
Salary-170000 AUD

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Job Location-Sydney/Melbourne/Canberra
Corporate Sales
 Research and identify the sales opportunity, generate leads, follow up on the leads, lead and
manage the team of sales professionals, identify the target and segment the market into
brokers, real estate companies and builders(Hase & Busch,2018)
 Reach out to new customers for new customer acquisitions, make relevant pitches and
presentation to the clients and explain the benefit of the product and services.
 Understand the entire client requirement and customize the product/service according to
the needs of the customers.
 Maintain a healthy relationship with new and existing clients.
 Ensuring the delivery of products and services in the stipulated time.
 Ensure proper servicing of the accounts and also after sales service.
 Keep a track of the revenue from each account.
 Data reporting to the management and gather market intelligence.
Retail Sales
 Customer meets and greet.
 Serves customers by helping them to select the best properties.
 Advising the customers by providing right information on the products(Rahman, 2016)
Enterprise Sales
 Achieve the sales/revenue targets for new and old clients
 Maintain and develop excellent relationship with the clients
 Promote the company positively and comply with the core values and mission of the
company.
 Ensure timely collection of all the revenues from the client
 Provide regular feedback to the management on the market conditions, competition and
factor influencing sales(Price, 2016)
 Maintaining a sustained relationship with the clients.
 Comply with the sales process of the company and communicate the same downward.
Attributes
 Confident and an attractive personality
 Good command over the language
 Team handling experience