Skills and Characteristics of an Effective Manager

This document discusses the skills and characteristics of an effective manager, including vision, optimism, strong communication skills, confidence, decisiveness, and adaptability. It also explores the importance of workplace diversity and its benefits for organizations, such as conflict resolution, increased confidence, boosting employee engagement, and increasing the range of ideas. The document provides methods for improving diversity at the workplace, including recruitment from diverse talent pools, diverse panel interviews, and sensitivity training for interviewees.

Reflect upon the skills
and characteristics of
an effective manager
Define the difference
between management
and leadership

Table of Contents
INTRODUCTION...........................................................................................................................3
Part 1................................................................................................................................................3
6 characteristics which a good business leader should have.......................................................3
Part 2................................................................................................................................................4
Diversity in the workplace..........................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
There are certain characteristic of a good business leader that is very important for the
purpose of performing job roles. Present report is divided in two parts where the first part is
based on discussion of the some of characteristics that a good business leader must posses
(Banerjee, Bhattacharyya and Bose, 2017). Second part is based on analysing the diversity at
workplace that is related with analysing the benefits of having a diverse workplace for modern
business.
Part 1
6 characteristics which a good business leader should have
Every good business leader must posses some of the characteristics that are very
important for the purpose of performing their assigned job roles and responsibilities. In present
scenario these special traits are discussed that is very important for the objective of development
of such traits for the objective of becoming strong leader. Some of such traits are mentioned
below:
Vision: A true leader has to develop a vision for the future, if leader is planning for short term
then they may be aimless or lacking presence of a real long term goals. A good leader must work
towards cultivating a habit of planning for future.
Optimism: it is important for leader to able to motivate and inspire others. For this it is necessary
to posses upbeat attitude and be optimistic (Laureani and Antony, 2017). For this there is need
of optimistic approach to focus on the positive and have a hopeful attitude for the future. A
leader with use of a optimistic approach required to work towards encouraging a good attitude
among various staff members in the organisation.
Strong communication skills: Leader has to work towards instructing subordinates for their
work, correction of their mistakes, providing them with required inspiration and taking timely
feedbacks. All this requires effective communication skills (Tuckey, Li and Chen, 2017). A
leader has to transform their ideas and thoughts to be able to effectively communicate with their
subordinates. Listening is a very important aspect along with speaking for a leader.
Confidence: A leader has to work towards ensuring that a true leader has to posses high amount
of self awareness so that they are able to work towards being aware of their abilities. In situation
of stress and crisis confident leader has to work towards operating of strength and assurance to

their teammates so that a team is able to work together by dealing with problems and finding of
required solutions.
Decisiveness: Decision making is the major responsibility of every leader. A leader has to ensure
that they are able to choose a plan and then make a decision with respect to the way they can
built upon and develop their abilities to work as per such plan. Timely availing of present
opportunities is a very important role to be played by a leader (Khedhaouria, Montani and
Thurik, 2017). So it is very important that a leader has this trait so that they are able to
demonstrate a excellent leadership approach towards managing the work assigned in course of
organisation functioning.
Adaptability: there is no single leadership style that can be applied in all places and all times. In
different times a leader may need some different approaches for managing teams. The
expectations and needs of a individual are also varying with time. For being effective a leader
has to respond to some of the circumstances so that they are able to deal with the situation by
adapting to it. A leader must focus on using of a inflexible style of leadership.
From above discussed six traits it can be said that I posses communication skill as a trait
that is helping me in development of my personality as a effective leader. It has helped me and is
going to assist in future for having timely and proper communication with my all the teammates.
I am using this skill for solving various issues, problems and making effective communication
with the teammates.
Part 2
Diversity in the workplace
Workplace diversity is a common scenario that is taking place in organisation because of
employees from different backgrounds and culture. Business leaders are working towards
encouraging of diversity at workplace because it has many benefits for both organisation and
employees as mentioned below:
Conflict resolution: In a diverse workplace employees are able to understand each other
different view points and work towards reduction of conflicts as people from different
backgrounds can come together and unite for common purpose.
Increased confidence: There can be differences in organisation it is important to encourage
diversity so that overall confidence can be boosted from perspective of individual team members.

It helps in clear expression of ideas and enjoying pride at workplace (Tetrault Sirsly and Lvina,
2019).
Boosting of employee engagement: Diversity at workplace is very important as it encourages
employee in boosting up their present morale and higher employee engagement across the enter
team.
Increasing range of ideas: Diversity at workplace results into wider range of different creative
ideas that is very beneficial across all teams. In case of any decisions that are to be taken in
course of organisation functioning.
Alignment of organisation culture: At a diverse workplace there can be alignment of culture
with overall demographics that can help in having effective management of diversity at
workplace for proper understanding of backgrounds, beliefs and behaviour.
From the above discussed importance the overall diversity at a workplace can be improved by
following methods:
Recruitment from diverse talent pools: There can be recruitment from diverse talent pools to
give access to greater talent range.
Diverse panel interview: There can be diversified recruiting team for having a attentive approach
to diversity issues.
Sensitivity training for interviewees: There has to be offering of diversified training that can be
offered to interviewees to help them in being more aware of workplace diversity issues.

CONCLUSION
From the above discussed approaches it can be said that there are some of the important
characteristics that are extremely important for a leader to be developed in order to perform their
role as a effective leader. Apart from this diverse teams are very important for organisations so
that there can be a diverse a approach towards enhancing creativity, higher employee
engagement and managing of employee turnover in organisations.

REFERENCES
Books and Journals
Banerjee, S., Bhattacharyya, S. and Bose, I., 2017. Whose online reviews to trust? Understanding
reviewer trustworthiness and its impact on business. Decision Support Systems, 96, pp.17-
26.
Khedhaouria, A., Montani, F. and Thurik, R., 2017. Time pressure and team member creativity
within R&D projects: The role of learning orientation and knowledge
sourcing. International Journal of Project Management, 35(6), pp.942-954.
Laureani, A. and Antony, J., 2017. Leadership characteristics for lean six sigma. Total Quality
Management & Business Excellence, 28(3-4), pp.405-426.
Tetrault Sirsly, C.A. and Lvina, E., 2019. From doing good to looking even better: The dynamics
of CSR and reputation. Business & Society, 58(6), pp.1234-1266.
Tuckey, M.R., Li, Y. and Chen, P.Y., 2017. The role of transformational leadership in workplace
bullying: Interactions with leaders’ and followers’ job characteristics in a multi-level
study. Journal of Organizational Effectiveness: People and Performance.